Hyremote

• Manage and prioritize client requests for new hardware or equipment, ensuring timely, efficient responses. • Create and provide customized quotes for both existing and potential clients, tailored to meet specific needs and preferences. • Engage in personable, friendly email communication, with occasional phone outreach to clarify requirements—avoiding impersonal, robotic responses. • Maintain accurate, up-to-date records in our ticketing and documentation systems for easy access and smooth operations. • Actively participate in daily internal team meetings to align tasks, ensuring consistent client service and workflow efficiency.

Role Description This is a remote position. Join a leading IT support company, where you’ll help us deliver exceptional client satisfaction through efficient request handling, tailored solutions, and friendly, human communication. You’ll play a vital role in ensuring our clients feel valued and supported every step of the way. What You'll Do: - Manage and prioritize client requests for new hardware or equipment, ensuring timely, efficient responses. - Create and provide customized quotes for both existing and potential clients, tailored to meet specific needs and preferences. - Engage in personable, friendly email communication, with occasional phone outreach to clarify requirements—avoiding impersonal, robotic responses. - Maintain accurate, up-to-date records in our ticketing and documentation systems for easy access and smooth operations. - Actively participate in daily internal team meetings to align tasks, ensuring consistent client service and workflow efficiency. Who You'll Work With: Be a key member of a committed IT support team, working closely with peers and leadership to deliver reliable, client-focused solutions. You’ll collaborate daily to ensure smooth operations, foster positive client relationships, and keep projects moving forward effectively. Qualifications - Ability to compose clear, friendly emails that avoid scripted responses. - Positive collaborator who’s also self-driven and organized. - Capable of independently resolving client needs using good judgment. - Experience in customer service is a plus, but not necessary. - Willing to learn and apply new IT processes and specifications quickly. Benefits - Help shape the client experience in IT services, making sure each client gets the attention and solutions they deserve. - Join a team that values communication, trust, and collaboration. - Enjoy preset salary growth and weekly salary payments. - 100% work-from-home flexibility. Work Details - Schedule: Mon - Fri 9:00 AM - 6:00 PM EST - Employment Type: Full-time How to Apply Click "I'm Interested" to start your application. Join us and make a difference in managed IT services and cybersecurity! We are an equal opportunity employer and value diversity at our company.

Role Description This is a managerial IT support role where you’ll help lead after-hours service operations, support technicians, manage escalations, and ensure clients receive timely, high-quality technical support. - Own after-hours service operations, including ticket board reviews, queue management, workload distribution, and technician assignments. - Ensure tickets are acknowledged, updated, documented, and moved according to company standards and SLA expectations. - Identify and resolve stale, stuck, or SLA-risk tickets before service levels are impacted. - Oversee Priority 1 and Priority 2 incidents, serving as the primary escalation point and coordinating response, documentation, and resolution. - Verify technician attendance and availability at the start of each shift. - Provide real-time coaching, technical guidance, and operational support to technicians throughout the shift. - Support team performance through one-on-ones, performance discussions, hiring, onboarding, training, and documentation. - Ensure adherence to SOPs, documentation standards, and operational best practices. - Identify recurring issues, bottlenecks, and process improvement opportunities, partnering with leadership on root-cause analysis and service quality initiatives. - Prepare clear end-of-shift handoffs for unresolved tickets and incidents. Qualifications - Minimum of 2 years of hands-on experience in IT support within an MSP environment is required. - Must have experience handling escalated IT support tickets. Experience in management, team leadership, training, or coaching is preferred. - Well-rounded in a Windows environment, including Active Directory, Microsoft 365, DNS, Windows Server administration, Networking Diagnostics, local and cloud file recovery, drive mapping, diagnosing internet outages. - Able to provide clear, professional support over voice and chat, including assisting VIP or priority users when needed. - Careful and accurate when handling ticket documentation, user access, drive mapping, system changes, SOPs, and routine updates. - Must be located in the Philippines. - Experience troubleshooting RDP login/connectivity issues, handling Microsoft 365 security incidents or compromised email accounts, and QuickBooks-related troubleshooting is a plus. Benefits - Enjoy preset salary growth and weekly salary payments. - 100% work-from-home flexibility. Work Details - Schedule: Mon - Fri 5:00 PM - 2:00 AM EST - Employment Type: Full-time How to Apply Click "Apply" to start your application. Come and make a difference in IT support!

Role Description This is a remote position. Join a well-established janitorial and cleaning supplies distributor that has been serving schools, nonprofits, nursing homes, and other organizations for over 25 years. In this role, you'll help drive business growth by identifying new opportunities, building relationships with purchasing departments, and creating qualified sales opportunities that directly contribute to the company's continued success. What You'll Do: - Research and identify potential customers, including private schools, nonprofits, nursing homes, and other qualified organizations. - Build prospect lists using online research tools and available resources. - Conduct a high volume of outbound cold calls to decision-makers and purchasing departments. - Introduce the company’s products and services while highlighting customer service, pricing advantages, and delivery capabilities. - Qualify leads and identify opportunities for the sales team. - Request and collect current supplier invoices to help evaluate pricing opportunities. - Gather contact information, including email addresses and purchaser details, for future follow-up. - Maintain consistent follow-up with prospects who express future interest. - Track conversations, notes, invoices received, and lead status to ensure opportunities are not missed. - Coordinate with internal sales staff by handing off qualified prospects and scheduling follow-up discussions when appropriate. - Ask questions, seek guidance when needed, and work independently through challenges after initial training. Who You'll Work With: Be an integral part of a growing sales team focused on expanding relationships with schools, nonprofits, nursing homes, and other organizations. You'll work closely with internal sales professionals, collaborating to identify opportunities, support business development efforts, and help drive long-term customer growth. Qualifications - Experience in sales, lead generation, appointment setting, business development, or cold calling is required. - Able to engage decision-makers professionally and communicate confidently. - Comfortable handling rejection and maintaining a high volume of outbound prospecting activity. - Capable of building rapport and maintaining long-term professional relationships. - Able to research organizations, identify decision-makers, and navigate gatekeepers independently. - Strong organizational skills with accurate record-keeping and follow-up management. - Comfortable receiving guidance and becoming productive quickly. - Able to identify valuable information and potential opportunities during conversations. Benefits - Enjoy preset salary growth and weekly salary payments. - 100% work-from-home flexibility. Work Details - Schedule: Mon - Fri 9:00 AM - 5:00 PM EST - Employment Type: Full-time How to Apply Click "I'm Interested" to start your application. Come and make a difference in helping businesses connect with quality janitorial and cleaning supply solutions. We are an equal opportunity employer and value diversity at our company.

Role Description This is a remote position. Join a growing overseas staffing partner supporting a mental health provider serving geriatric patients in nursing homes. You’ll help keep patient information, insurance details, reporting, and administrative follow-up moving smoothly while also supporting general day-to-day needs as they come up, so care and operations teams can stay focused on delivering quality service. What You'll Do: - Follow up with nursing home corporate contacts by email to obtain missing or updated patient information, such as insurance information. - Enter updated insurance or patient information into the appropriate software once received. - Track unresolved insurance-information requests and proactively reach out to resolve open tasks. - Learn the company’s software system and assist with running reports related to patients, homes, clinicians, and caseload activity. - Help perform internal audits, including comparing home caseload lists against patients who were actually seen. - Export reports and use basic Excel functions such as tables and filtering to organize information clearly. - Support general administrative work and help with any tasks that need to get done, including forms, recurring paperwork, and follow-up items. - Communicate when tasks are completed, when questions come up, or when additional work is needed. Who You'll Work With: Be an integral part of a growing healthcare support team, working closely with internal operations staff and nursing home corporate contacts to keep patient information, insurance details, reports, and administrative workflows accurate and up to date. Qualifications - Organized: Able to manage lists, track follow-ups, and keep recurring administrative tasks from being missed. - Proactive Communicator: Will ask questions when something is unclear, request more work when finished, and proactively reach out to resolve open tasks. - Detail-Oriented: Comfortable handling patient and insurance information accurately. - Software-Friendly: Able to learn a user-friendly healthcare software system and use Excel for basic exports, tables, and filtering. - Professional Written Communication: Must be able to email corporate nursing home contacts in a polished and professional manner. - Adaptable: Comfortable starting with defined tasks and gradually taking on more responsibilities as the role develops. - Experience: General work experience is required. Benefits - Enjoy preset salary growth and weekly salary payments. - 100% work-from-home flexibility. Work Details - Schedule: Mon - Fri 9:00 AM - 5:00 PM EST - Employment Type: Full-time How to Apply Click "Apply" to start your application. Come and make a difference in a growing healthcare support company. We are an equal opportunity employer and value diversity at our company.

• Review applications from our extensive pool of international candidates • Take detailed notes on applicant qualifications and potential fit • Conduct interviews with promising candidates • Shortlist top candidates for current open positions

Role Description This is a remote position. Join a growing healthcare-services team that is focused on improving automations, integrations, and internal systems across the company. As an Automation Specialist, you’ll help streamline workflows, connect platforms, support light website needs, and use tools like Make.com, Monday.com, WordPress, APIs, webhooks, and AI-assisted solutions to help the company operate more efficiently. What You'll Do: - Build, maintain, and improve automations using Make.com, Monday.com, and related workflow tools. - Map out internal processes and convert them into clear automation flows. - Support integrations between CRM, lead sources, billing platforms, provider documentation tools, payroll systems, websites, and other internal platforms. - Work with APIs, webhooks, data mapping, triggers, actions, and conditional logic to connect systems. - Help manage and update the company website, including basic WordPress-related tasks. - Use AI tools to assist with simple code snippets or website changes, then know where and how to apply them correctly. - Troubleshoot basic issues related to newly added code, automations, workflows, or website updates. - Create automated workflows for emails, notifications, task handoffs, status updates, and data transfers. - Monitor automation errors, clean up CRM data, and keep workflows accurate and reliable. - Work with internal team members to understand process issues and suggest practical technical solutions. - Learn new platforms as needed and help the company continue moving manual work into scalable systems. Qualifications - Experience building workflows, automations, or integrations using Make.com, Zapier, Monday.com, Airtable, HubSpot, Zoho, or similar tools is required. Make.com experience is a plus. - Tech-savvy beyond automations, with familiarity or a strong ability to figure out website platforms such as WordPress, basic coding, AI-assisted code implementation, and light troubleshooting. - Comfortable working with APIs, webhooks, data mapping, triggers, actions, basic error handling, and simple code. - Able to break down business processes into clear steps, build reliable automations, test solutions, learn unfamiliar tools, and work through unclear technical issues. - Accurate with fields, statuses, conditions, data, and automation logic. - Clear, responsive, and able to provide updates during work hours. - Some formal software, systems, or technical training is preferred. - Must have or be willing to use two screens for efficiency. Benefits - Enjoy preset salary growth and weekly salary payments. - 100% work-from-home flexibility. Work Details - Schedule: Mon - Thu 9:00 AM - 6:00 PM EST, Fri 9:00 AM - 1:00 PM EST - Employment Type: Full-time How to Apply Click "I'm Interested" to start your application. Come and make a difference in a growing company. We are an equal opportunity employer and value diversity at our company.

• Prepare and review monthly financial statements and financial reporting. • Reconcile bank, trust, mortgage, escrow, and other balance sheet accounts. • Review tenant, owner, and security deposit balances for accuracy. • Analyze general ledger activity and prepare adjusting entries as needed. • Perform month-end and year-end accounting procedures. • Handle bookkeeping tasks and maintain accurate records across accounting platforms. • Support accounts payable and accounts receivable processes as part of broader accounting work. • Research accounting issues, identify root causes, and help resolve discrepancies. • Review billing, payment, ledger, and transaction details to ensure records are accurate. • Navigate multiple systems including QBO, Bill.com, Keeper, Teamwork, and other internal platforms. • Communicate through WhatsApp Desktop and Microsoft Teams when questions, updates, or clarifications are needed.

Role Description This is a remote position. Join a growing healthcare accounting operation looking to build a stronger, more accountable finance team! This full-cycle accounting role will support clean month-end closes across multiple facilities by: - Reviewing AP activity - Posting entries - Reconciling accounts - Identifying discrepancies - Helping ensure accurate reporting in Sage Intacct What You'll Do: - Post cash transactions into the general ledger accurately. - Review AP emails, code and enter invoices, ensure expenses are assigned correctly, and prepare AP reports for review. - Upload payroll entries, prepaid expenses, accruals, journal entries, and other recurring accounting activity to support daily, weekly, and monthly close tasks. - Prepare receivables reports and follow up on non-medical billing collections as needed. - Reconcile bank accounts and other balance sheet accounts during month-end close. - Review P&L and balance sheet activity for assigned facilities, identify unusual changes, and investigate discrepancies with the appropriate department. - Use Sage Intacct to review activity across facilities, entities, departments, locations, or dimensions, notice inconsistencies, and submit financials to the supervisor for final review. - Manage accounting responsibilities for approximately 4–6 facilities using the workflow management system to track daily tasks. Who You'll Work With: Be an integral part of a growing healthcare accounting team, supporting supervisors and finance leadership with accurate reporting, organized workflows, and reliable month-end close preparation across multiple facilities. You’ll work closely with accounting and operations team members to clarify missing information, resolve discrepancies, and help each facility’s numbers tell an accurate financial story. Qualifications - Full-Cycle Accounting Experience: Experience in full-cycle accounting is required, with an understanding of how day-to-day accounting decisions affect financial reporting and month-end close. - Financial Reporting Knowledge: Strong understanding of financial statements, bookkeeping, accruals, journal entries, reconciliations, financial analysis, and balance sheet accounts. - Financial Review: Able to review P&L and balance sheet activity, identify unusual changes, catch missing bills, wrong coding, duplicate expenses, and investigate discrepancies by following up on missing information. - Software: Comfortable using Excel for reconciliations, schedules, variance analysis, and financial review. Experience using Sage Intacct is preferred, not required. - Communication: Able to ask clear questions, explain issues, collaborate effectively with the appropriate departments, and write clear, grammatically correct emails; use of AI tools is acceptable. - Accountability: Takes ownership of work and manages recurring daily, weekly, and monthly workflows across multiple facilities with accuracy and consistency. - Healthcare Accounting Experience: Experience in healthcare, skilled nursing, long-term care, home care, ABA, or medical billing-related accounting is a plus, but not necessary. - Multi-Location Accounting: Experience supporting multiple entities, facilities, locations, or departments is preferred, not required. - Location: Must be located in the Philippines. Benefits - Enjoy preset salary growth and weekly salary payments. - 100% work-from-home flexibility. Work Details - Schedule: Mon - Fri 9:00 AM - 5:00 PM EST - Employment Type: Full-time How to Apply Click "Apply" to start your application. Come and make a difference in a growing healthcare accounting team. We are an equal opportunity employer and value diversity at our company.

Role Description This is a remote position. Join a growing legal services team and play a key role in creating a smooth, professional first experience for new clients. In this role, you’ll support new client onboarding, organize important documents, manage inbound communication, and help ensure every client file is routed clearly and professionally to the right department. What You'll Do: - Complete intake for newly enrolled clients by creating CRM profiles, collecting agreements and required documents, uploading files, and scheduling welcome calls. - Conduct welcome calls using a provided script to explain the service, set expectations, gather client background, request documents, and take clear notes for the negotiators and legal team. - Monitor the company inbox, review incoming lender emails, legal threats, lawsuit documents, and client updates, and route each item to the correct department. - Create tasks and notify the appropriate team when follow-up is needed, including legal, negotiator, lawsuit-related, or client service items. - Answer inbound calls from clients, prospects, lenders, and other parties, message the internal team when needed, schedule callbacks, and route information properly. - Use AI tools to clean up notes, summarize calls, and draft clear client communication. - Support both intake and general customer service functions as needed. Qualifications - Highly Organized: Able to manage client files, follow-ups, documents, CRM tasks, inbox items, and call notes without letting details fall through the cracks. - Detail-Oriented: Capable of capturing meaningful client background details, including financial hardship, business context, debt situation, lawsuits, and lender activity, and entering it accurately in the CRM. - Strong Phone Presence: Comfortable speaking with clients live, following a script naturally, and making clients feel supported during stressful situations. - Thick-Skinned: Able to stay calm and professional when clients are frustrated, stressed, or difficult. - Tech-Savvy: Comfortable learning a simple custom CRM and leveraging ChatGPT or similar tools for summaries and polished notes. - Warm but Sharp Personality: Empathetic on the phone while still being alert, practical, and able to redirect clients appropriately. Requirements - Must be located in Colombia. - General work experience is required. Benefits - Enjoy preset salary growth and weekly salary payments. - 100% work-from-home flexibility. Work Details - Schedule: Mon - Fri 9:00 AM - 6:00 PM EST - Employment Type: Full-time How to Apply Click "I'm Interested" to start your application. Come and make a difference in a growing legal services company. We are an equal opportunity employer and value diversity at our company.