Hippocratic AI

• Bookkeeping for US-based clients using QuickBooks • Federal and state tax preparation and filing (individuals and/or businesses) • Working closely with our US-based CPA

• Serve as a forward-deployed implementation and customer success lead, spending multiple days per week onsite at assigned client locations. • Own post-sale delivery: workflow discovery, solution configuration, rollout, and adoption across nursing and clinical operations. • Build and maintain strong relationships with healthcare staff, operational leaders, executives, and IT teams, acting as a trusted advisor and execution partner. • Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. • Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring ongoing adoption and measurable, sustained success. • Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and broader healthcare operations. • Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. • Collaborate with internal teams such as product, sales, and engineering to relay client feedback, influence roadmap priorities, and improve user experiences. • Establish and track metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies—present results to client and internal stakeholders. • Collaborate with client leadership teams to share best practices from AI implementation, including presenting at conferences/webinars on the impact of AI in Nursing and Health System Operations. • This role requires a minimum of 25-50% travel, which may include overnight or out-of-state trips.

• Own and exceed the Pharma segment revenue target. • Lead strategic enterprise sales cycles across 20 target pharma accounts (e.g., Eli Lilly and other top-20 global pharma), owning the full deal lifecycle from prospecting to close. • Partner with Clinical, Product, and ML teams to tailor the platform to pharma use cases such as patient adherence, clinical trial recruitment, and post-market support. • Develop ROI frameworks and business cases for pharma buyers, leveraging an IB/consulting approach to demonstrate measurable patient outcomes and operational efficiency. • Drive forecast accuracy, pipeline hygiene, and revenue predictability through disciplined CRM and data-driven sales management. • Represent Hippocratic AI at key pharma conferences and executive briefings to build brand credibility and pipeline.

• Own Hippocratic AI's commercial relationships with the world's largest medical device and MedTech accounts. • Lead strategic enterprise sales cycles from prospect to close. • Drive the company toward its growth goal for 2027. • Partner closely with Product, Clinical, and GTM teams to land and expand AI-driven patient engagement solutions across the Medical Device and MedTech vertical. • Represent Hippocratic AI at Med-Tech industry forums, executive briefings, and key conferences to build pipeline and thought leadership.

• Own Hippocratic AI's commercial relationships with the world's largest biotech accounts. • Lead strategic enterprise sales cycles from prospect to close with top commercial-stage biotech companies. • Partner closely with Product, Clinical, and GTM teams to land and expand AI-driven patient engagement solutions across the biotech vertical. • Drive end-to-end enterprise deals with commercial-stage biotechs. • Build ROI frameworks and consultative business cases for biotech buyers using an analytical, structuring-forward approach. • Maintain pipeline discipline with accurate forecasting and strong CRM hygiene. • Represent Hippocratic AI at biotech conferences, investor days, and industry events to build executive relationships and pipeline.

• Ensure clients achieve measurable outcomes through Hippocratic AI’s innovative solutions. • Build and maintain strong relationships with healthcare staff and operational leaders. • Lead product implementations focusing on nursing workflows and operational processes. • Train nursing teams on effective use of Hippocratic AI solutions. • Identify opportunities to improve workflows and patient care outcomes using AI tools. • Manage day-to-day client relationships and address operational concerns. • Collaborate with internal teams to address client feedback. • Establish metrics to measure success, including patient care outcomes. • Travel extensively to healthcare facilities for onsite support and training. • Collaborate with nursing leadership to share best practices and present at conferences.

• Own use case deployments from contract signature to go-live, serving as the primary project lead for health plan implementation engagements • Build and maintain the Implementation Charter for each deployment — timeline, configuration decisions, data requirements, go-live checklist, and sign-off criteria • Configure use cases for deployment: dialer setup, agent configuration, population filters, exclusion rules, call cadence, and routing logic, working directly from the use case requirements. • Coordinate with health plan data and IT teams to define, validate, and onboard member data files — eligibility pulls, risk stratification lists, care gap flags, and program eligibility fields • Project-manage across health plan stakeholder teams including population health, care management, clinical ops, Stars/HEDIS, IT, and vendor management, driving accountability to the go-live timeline • Define and refine HAI's standard platform onboarding process for health plan customers: the initial integration, base data pipeline, member file schema, and care management system connection that makes each additional use case an activation rather than a new integration project • Build and maintain the HAI implementation playbook — documenting what works, creating reusable templates and checklists, and making every future deployment faster than the last • Hand off to Customer Success at go-live with complete deployment documentation so the CS team can own the relationship from day one

• Own expansion revenue across existing health plan partners, including renewals, upsells, cross-sells, and multi-year growth plans. • Develop and execute executive-level account expansion strategies that map stakeholders, identify whitespace, and prioritize growth pathways (e.g., new geographies, product modules, member segments, or operational teams). • Identify, qualify, and close expansion opportunities by translating payer pain points into new AI-enabled programs with measurable ROI. • Build deep, trusted relationships across clinical, operational, digital, innovation, finance, and C-suite sponsor layers within payer organizations. • Lead complex internal sales cycles inside customers, coordinating security, compliance, contracting, procurement, and clinical governance for incremental deals. • Partner cross-functionally with product, clinical, customer success, and implementation teams to ensure strong value realization, reference ability, and scalable rollouts. • Maintain accurate forecasting and expansion pipeline reporting, proactively identifying risk and opportunity. • Serve as the voice of the customer to inform partnerships strategy, product roadmap, and market positioning aligned to payer needs. • Represent Hippocratic AI in executive QBRs, steering committees, and payer ecosystem events.

• Partner with engineering and technical leadership to scope roles, define success criteria, and align on the talent bar before sourcing begins. • Build and work targeted pipelines for senior technical roles — engineers, researchers, clinical technologists — using outbound sourcing, referrals, and creative channels. • Design and run structured interview processes that assess competency, not just credentials. • Coach hiring panels on calibration, bias mitigation, and decision quality. • Own candidate experience end to end — every touchpoint, every close-out, regardless of outcome. • Build close plans early; understand what candidates care about and engage those levers before offers go out. • Track key metrics (cycle time, offer acceptance, quality of hire) and use them to improve the process, not just report on it. • Manage multiple requisitions simultaneously without letting speed erode quality. • Automate or eliminate low-value work — scheduling, logistics, debrief coordination — so recruiter time compounds where it matters.

• Provide bill pay services for elders and high-net-worth client families • Prepare straightforward personal tax returns, primarily for W-2 households • Shape how the practice grows, including how we manage the natural seasonality of tax work • Collaborate with other team leaders to design repeatable systems that fit within our existing framework.