Hilton

• Troubleshoot issues and offer technical guidance • Deliver remote or onsite hotel operations training/support • Build and configure system databases • Set up hardware and interfaces • Migrate hotels from retired PMS to PEP, ensuring complete data transfer • Help train new team members by guiding them through project components and task execution • Liaise with the Managers/Senior Associates to support migration projects • Collaborate with internal and external support teams to resolve system issues • Multiple stages of a remote and onsite PEP deployment which include communication, configuration, database build, data migration, testing interfaces, training, and hotel operations support (Front Desk, Night Audit, Management, Sales, Revenue Management, and Housekeeping)

• Manage commercial strategy. Develop and implement integrated commercial strategies across all revenue streams, including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa • Lead pricing and forecasting strategy: Oversee revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to improve revenue across all segments • Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and guide demand • Cultivate a high-performing team: Promote engagement and retention through performance management, professional development, and recognition programs • Lead the hotel's commercial strategy: Oversee Sales, Marketing, Revenue Management, Reservations, and Business Development responsibilities to lead overall commercial performance • Increase revenue and market share: Develop commercial strategies that maximize revenue, profitability, and competitive positioning across all segments • Analyze market opportunities: Monitor market trends, competitor activity, customer insights, and demand patterns to identify opportunities for growth and business expansion • Oversee commercial performance: Review commercial Indicators, forecasts, budgets, and business plans to ensure achievement of revenue and profitability targets • Represent the Resort, Brand and Company: Act as an important ambassador for the Resort within the market, strengthening brand presence and identifying new business opportunities • Maximize revenue and profitability: Partner with General Manager and Finance to ensure commercial decisions support revenue goals, improve cost of sales, and deliver profit and margin targets • Strengthen partner relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value • Develop and inspire teams: Coach, mentor, and support Sales, Marketing, Revenue, and Reservations teams while promoting a culture of accountability, engagement, and continuous improvement

Role Description This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Director, Sales Worldwide Accounts (Strategic Accounts), you will support the team responsible for providing a creative selling platform for Hilton's diverse portfolio of brands, motivating yourself to grow market share. On the Strategic Account Management team reporting to the Managing Director, you will lead a portfolio of Hilton Sales accounts to increase revenue and incremental market share growth. You will maintain account ownership and improve performance through internal and external development. What you'll do during a typical day: - Guide the account planning strategy for your accounts to facilitate growth - Aggregate client account-based growth data and evaluate areas of opportunity - Qualify accounts and maintain compliance to account governance protocol - Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives - Be a subject matter expert in all brands and closing the sale with clients - Create leads and mine opportunities within existing accounts to increase incremental revenue How you'll collaborate with others: - Collaborate with a global cross-functional team including Hilton Direct Partnership Team Members and Hilton Worldwide Sales Specialists to lead total account value and provide total client solutions - Support Hilton Direct Leadership in providing account-specific coaching activities to increase sales and optimally use our CRM program - Network with business decision-makers and executives to influence positive buying behaviors Deliverables you'll take ownership of: - Model account-based trends on a weekly, monthly, quarterly, and annual basis, compare data with previous years' results and forecast future account-based growth rates - Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets - Understand industry trends that impact customer buying behaviors and offer innovative solutions Qualifications - Ten (10) years of sales/account management experience - Experience analyzing data and making data-centric recommendations - Experience maintaining national or global accounts - Knowledge of the hospitality travel industry - 40% travel time (average) Requirements - BA/BS Bachelor's Degree - In-depth knowledge and use in Delphi or similar property sales management system - Experience using Salesforce Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next

Role Description This is your chance to be part of a top global hospitality company! As a Recruiter, Recruitment Ops Center, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Recruitment Operations Center team reporting to the Manager, Recruitment Operations Center, you will manage the end-to-end recruitment cycle to fill open positions at Hilton-managed Hotels throughout North America. What you'll do during a typical day: - Ensure recruitment process, metrics, and compliance are achieved to Hilton's set standards. - Use an applicant tracking system such as Oracle Recruit to evaluate the information provided by applicants in response to job postings. - Conduct screening interviews and forward qualified candidates to hiring managers. - Source suitable candidates for hard-to-fill roles. - Ensure that minimum qualification standards are established before posting positions. - Post positions internally, externally, and with commercial job sites. - Administer all pre-approved selection tests and pre-employment processes, including background checks, drug testing, and employment authorization verification. - Extend job offers and close out positions in the applicant tracking system upon completion of all required notes and final dispositions. How you'll collaborate with others: - Communicate regular recruitment updates to ROC Leaders, hiring managers, and property level leadership team. - Develop professional relationships with hiring managers at Hotels and Business Leaders within the organization to ensure recruitment needs are assessed and met. Deliverables you'll take ownership of: - Develop a stocked pipeline of quality talent through different methods, including networking within the hospitality community, sourcing/cold calling outreach, supporting job fairs, and fostering continued contact with quality candidates who may qualify for future positions with Hilton. Qualifications - Two (2) years recruiting experience. - Experience managing complex searches. - Excellent written and verbal communication skills. Requirements - BA/BS Bachelor's Degree. - One (1) year of experience working with applicant tracking systems. - One (1) year of hospitality experience. - Previous Hilton recruiting experience. - Experience working with EEOC, ADA, and employment laws. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This role is based at our corporate office in Dallas, TX or Remote. This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world. As a Process Improvement Analyst, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact. On the Hilton Reservations and Customer Care (HRCC) team, you will report to the Manager of Customer Excellence. You will use process management, data analysis, and partnership to support process improvements, rollouts, and business changes within the HRCC/contact center environment. What you'll do during a typical day: - Design end-to-end business processes, workflows, and operating models to document swim lanes, RACI charts, control plans - Conduct process reviews and root cause analysis - Analyze data to identify opportunities for continuous improvement and optimization How you'll collaborate with others: - Facilitate workshops and working sessions to align teams on process design, ownership, decisions, and operational readiness - Support corporate lines of business by identifying operational impacts, dependencies, risks, and implementation requirements What Projects you'll take ownership of: - Design and improve business processes to support new project rollouts - Partner with other process experts to deliver process maps and documentation - Manage process improvement projects from discovery through implementation and post-launch review Qualifications - Two (2) years of operations, project management, or business process experience - Two (2) years of experience creating and interpreting process maps, workflows, and documentation using tools such as Visio, or similar - Proficiency in PowerPoint, Excel, and related tools, with the capability to develop clear, impactful narratives supported by data and visualization tools Requirements - Two (2) years of operations, project management, or business process experience for a high-volume contact center (>10,000 interactions per day both voice and nonvoice) - Experience analyzing contact center data to identify trends using metrics to improve call center processes - Trained and certified in Six Sigma or other process-related methodologies - Two (2) years of experience with Agile methodology, Scrum, or Jira Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next

Role Description This role is based at our corporate office in McLean, VA or Remote. As a Design Manager on the US&C Architecture, Design & Construction team, you will guide the interior design efforts on new development and renovations across Hilton's All Suites portfolio, primarily for Embassy Suites & HGV. What you'll do during a typical day: - Design Guidance & Project Evaluation: - Review design for aesthetic alignment with the Brand Narrative, functionality, and compliance with Brand Standards. - Guide hotel owners and their design consultants through desktop evaluations and occasional onsite model room inspections. - Document Review: - Review drawing sets, specification submittals, finishes, and shop drawings for compliance with AD&C and Brand Standards. - Provide responses via live virtual calls and Microsoft Bluebeam markups. - Project and Document Tracking: - Maintain accurate internal reporting of active projects and monitor progress. - Collaborate with the Project Manager. - Direct Support: - Contribute to the ongoing maintenance and updates to Brand Narratives, Design & Construction Standards, and design resources. - Assist with AD&C and Brand initiatives. - Provide training to internal and external partners to ensure understanding of each Brand's design. - Presentation Assistance: - Assist with presentation preparations for conferences, events, and AD&C team meetings. How you'll collaborate with others: - Partner with AD&C Project Management Team Member(s) to study design opportunities for new build, conversion, and renovation projects. - Negotiate with Franchisees and their Interior Designers to achieve mutually agreeable solutions while maintaining Brand intent. - Conduct virtual pre-design, ID kick-off meetings, and design milestone reviews. - Participate in vendor, supplier, and manufacturer presentations to support maintaining and building industry relationships. - Maintain strong working knowledge of current Brand Standards and design narratives/schemes. - Position the AD&C group as a trusted partner by building relationships with internal and external partners throughout the project cycle. Projects you'll take ownership of: - Embassy Suites branded properties, ensuring agreement to brand narrative/pillars/moments and brand standards. Qualifications - Five (5) years of interior design or architecture experience in the hospitality industry. - Experience with AutoCAD, Revit, or Bluebeam. - Travel as needed, up to 25%. Requirements - One (1) year of Interior design experience specifically with Full-Service properties. - Bachelor's Degree (BS) in Interior Design, Architecture, or related discipline. - Experience with project management, design products, finishes, and procurement. - Knowledge of accessibility, building codes, and technical requirements in hospitality architecture and design industry. - NCIDQ Certified. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount. - Paid parental leave – Paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services. - Crisis concierge – A single, compassionate point of contact for practical support and emotional care. - Mental health resources – Free counseling and support through our Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge and relax. - Health & welfare benefits – A variety of health plans that keep you and your family covered. - Financial security for your future – Retirement plans to help you save for what's next.

Role Description This is your chance to be on our Development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfolio! As a Manager of Franchise Relicensing and Contract Management Services, you will be responsible for: - Strengthening owner relationships. - Negotiating and processing the change of ownership. - Re-licensing of existing franchise agreements. - Handling various franchise agreement related amendments. - Responding to owner requests related to relicensing, Product Improvement Plans (PIPs), and change of ownership. What you'll do during a typical day: - Process documentation for Change of Ownership (COO), relicensing, and room additions. - Monitor PIPs progress to ensure readiness for Franchise License Agreements (FLA) distribution. - Coordinate with Legal Development to track and support the franchise application process, ensuring execution meets franchisee expectations and business timelines. - Support our teams with relicensing decisions and collaborate with brand and development teams to assess expiring licenses and plan replacements. - Negotiate and prepare term sheets for franchised properties, prioritizing high impact assignments. How you'll collaborate with others: - Work directly with Senior Management across Hilton departments including: Brand, SVP's, AVP's, owners, buyers, brokers, 3rd party management companies, lenders, outside legal counsel, and escrow companies to develop procedures addressing complex franchise-related issues. - Oversee the processing of Change of Ownership (COO) and relicensing applications, working with owners, buyers, and sellers. - Represent Hilton at industry events to foster franchise owner relationships. - Partner with Brand teams to address and resolve issues affecting franchise agreements, aligning with brand standards and business objectives. Projects you'll take ownership of: - Participate in Distressed Assets and Quality Assurance Committee meetings. - Maintain departmental reports and ad hoc updates for senior leadership. - Schedule meetings with owners, brokers, management companies, and Hilton departments. Qualifications - Three (3) years of work experience in the Hospitality or Real Estate industry. - Experience with franchise relicensing and contract management service processes. - Travel up to 15%. Requirements - Experience using Salesforce. - BA/BS Bachelor's Degree or experience in lieu of. - Five (5) years of Hotel Industry experience and experience with franchise relicensing and contract management service processes. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Complex Incentive Sales Manager, you will support the areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. Supporting Hilton Los Cabos and Conrad Punta Mita and reporting to the Complex Director of Group Sales, you will be responsible for: - Solicitation of new customer relationships and accounts, including Incentive, Domestic, and HWS Accounts. - Maintaining existing accounts while consistently striving to increase revenue and promote relationships through effective negotiation of guest rooms for assigned Mexican Resorts. What you'll do during a typical day: - Represent both resorts in strategic interactions with assigned key accounts regarding sales opportunities, contract negotiations, operational needs, customer satisfaction, and long-term partnership development. - Negotiate contracts, preferred partnership agreements, and commission agreements with customers and third-party agencies. - Provide Commercial Leadership with account intelligence, production updates, market insights, and strategic account performance reports. - Manage a portfolio of assigned key accounts and develop annual business plans focused on increasing market share, revenue production, account penetration, and customer retention for both resorts. - Conduct regular business reviews with assigned accounts to identify emerging opportunities, future programs, and partnership growth initiatives. - Develop and deliver presentations to key decision-makers and stakeholders within assigned accounts. - Attend and actively participate in Sales Department meetings, account strategy reviews, forecasting sessions, and commercial planning discussions. How you'll collaborate with others: - Travel to each resort as needed to conduct site inspections, customer meetings, and strategic account reviews. - Travel to customer offices, industry events, tradeshows, and networking functions to uncover new business opportunities within assigned accounts. - Partner closely with Revenue Management, Marketing, Group Sales, Catering, Operations, and e-Commerce teams to develop account-specific strategies that maximize revenue and profitability. - Collaborate with leadership and property teams to ensure successful execution of customer programs and a seamless client experience. - Participate in industry organizations and customer advisory groups as recommended by leadership. Projects you'll take ownership of: - Own and manage a portfolio of assigned key accounts across multiple market segments, ensuring growth in room revenue, events, catering revenue, and overall account contribution. - Develop and execute strategic account plans for assigned customers, including annual revenue goals, market share targets, customer engagement strategies, and business development initiatives. - Conduct comprehensive account analysis including production history, booking patterns, organizational structure, decision-making processes, revenue potential, competitive positioning, and future opportunity pipelines. - Develop and execute account-specific marketing initiatives, customer events, site visits, and engagement strategies designed to increase market share and customer loyalty. - Identify and cultivate new business opportunities within existing accounts while expanding relationships across multiple divisions, departments, brands, and stakeholders. - Establish executive-level relationships with key decision-makers and maintain communication throughout the customer lifecycle. - Lead annual account reviews, production evaluations, and future business planning meetings with assigned accounts. - Maintain accurate account activity, sales pipeline, forecasts, production reports, and customer information within all designated sales systems. - Manage travel and entertainment budgets in accordance with company guidelines and approved business plans. - Continuously identify opportunities for incremental revenue across group, incentive, leisure, catering, and ancillary revenue streams within assigned accounts. Qualifications - Three (3) years of Upper Up-Scale experience. - Recent work experience with the Incentive, Corporate market segments. - Knowledge of the travel industry, current market trends, and economic factors. - Proficient in Microsoft Office: Excel, Word, PowerPoint, Outlook. - Experience in writing, maintaining, and supervising operational budgets. - Up to 30% international travel required. Requirements - Extensive experience in the development and delivery of sales presentations, both in-person and virtual. - Access, understand, and accurately input information using moderately complex computer systems. - Effectively deal with internal and external customers and staff, that require high levels of patience to diffuse anger, collect accurate information and resolve conflicts. - Read, listen and communicate in English, both verbally and in writing. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be part of a team that propels Hilton's commercial and analytics functions! As a Manager, Revenue Management Operations (RMO), you will support efforts that power Hilton's "commercial engine" and our objective to improve owner profitability and market share results for the Americas. Reporting to Senior Manager, RMO, you will: - Identify performance opportunities - Support strategy development - Create targeted strategic communications - Analyze results - Complete data quality controls - Interpret information to guide activities What you'll do during a typical day: - Provide tactical support to hotels, above-property leaders, and Hilton teams - Analyze hotel, brand, and category performance to identify opportunities and actions that improve market share This is an individual contributor role with no direct reports. How you'll collaborate with others: - Engage and support hotels and management company partners - Partner with Commercial and Analytics teams to develop actions that improve performance and measure their impact - Represent RMO on project teams to ensure Hilton meets the needs of all partners Projects you'll take ownership of: - Use your data-driven expertise to identify opportunities, perform root cause analysis, propose solutions, and measure the impact - Apply your analytical approach to guarantee data quality, ensuring trust in RMO to our hotels and leaders Qualifications - Five (5) years of work experience in analytics or a related field - Expert in Microsoft Excel (can write advanced macros) - Provide simple explanations for complex issues - Influence and inspire hotel teams to take strategic action through clear, targeted business communication and data storytelling Requirements - BA/BS Bachelor's Degree or MS/MA/Master's Degree (preferred) - Ten (10) years of professional experience (preferred) - GRO, OnQ R&I, HRH and/or MicroStrategy proficiency (preferred) - Apply different utilities within Microsoft Excel (i.e., Power Query, Strategy plug-in, etc.) to improve daily business operations (preferred) Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next *Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan. The pay range for this role is $60,000 – $85,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. Company Description At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. - With our suite of world-class brands - A company-wide commitment to providing the best stay for every guest Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Role Description This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Sales Strategy Director, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share and deliver on our customer promise. Reporting to the Senior Director, Sales Strategy & Planning, you will focus on the highest priority strategic initiatives targeted toward extended stay lodging customers (e.g., relocation management companies, corporate housing, project business, etc.) to support the growth of long stay business for new and existing brands. What you'll do during a typical day: - Design and structure high-priority strategic initiatives: Lead complex programs by defining the problem statement, clarifying objectives, identifying customer and business needs, and developing a clear strategy and roadmap for execution. Leverage program management practices and apply strategic frameworks to complex issues. - Build business cases and value frameworks: Develop models, return on investment analyses, and success metrics to evaluate opportunities and support executive decision-making. Translate strategic concepts into quantified business impact and measurable outcomes. - Design go-to-market and execution plans: Partner with Sales leaders, Product, and other commercial teams to define target segments, value propositions, sales motions, enablement needs, and change management plans for new initiatives, including the launch of new brands, new sales models and capabilities. - Drive performance-focused initiatives: Analyze sales performance data and customer trends to identify short-term opportunities to accelerate growth or improve efficiency. Develop targeted action plans and align team members around rapid implementation. How you'll collaborate with others: - Global Sales Leadership: Serve as a trusted strategy partner to senior sales leaders, participating in strategic planning sessions, facilitating workshops, and supporting other executive forums to shape commercial priorities and influence decision-making. - Cross-Functional Commercial & Enterprise Teams: Work with Product, Marketing, Revenue Management, Finance, Operations, Distribution, and Technology teams on business cases, implementation plans, and performance tracking. - Regional & Segment Sales Teams: Partner with regional and segment leaders to ensure global strategies are informed by customer insights and can be operationalized across diverse markets. Deliverables you'll take ownership of: - Enterprise-Level Strategy & Business Case Decks: Executive-ready strategy presentations and supporting analyses that define initiative scope, strategic rationale, financial impact, success metrics, and implementation roadmaps. - Program Charters and Go-to-Market Plans: Comprehensive program documentation outlining objectives, timelines, stakeholder alignment, KPI frameworks, and commercial activation plans to ensure successful launch and sustained value realization. Qualifications - Ten (10) years of professional experience - Seven (7) years of work experience in strategy, project management, commercial planning, consulting or sales strategy roles. - Five (5) years of experience leading large, cross-functional strategic initiatives. - Five (5) years of experience managing through influence in a matrixed global organization and partner with senior leaders. - Travel up to 15%. Requirements - (BA/BS) Bachelor's Degree or MS Master's Degree in Business Administration - Experience in extended stay lodging or working directly with relocation management companies, corporate housing, and project business customers - Strategy consulting experience - Prior experience working directly with or supporting sales teams; knowledge of sales systems (e.g. Salesforce) - Based in or willing to relocate to McLean VA, Dallas TX, or New York City, NY Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next