Helix

Role Description At Helix, we are transforming the future of genomics by making cutting-edge testing services more accessible and impactful. As a member of our commercial team, you will be responsible for driving sales of genetic diagnostic testing services within your geographical territory by developing new business and educating healthcare providers on the value of personalized medicine. Customer segments will include, but are not limited to, oncology and cardiology specialty practices and executive clinics within Helix enterprise healthcare systems. This role requires strong relationship-building skills, a deep understanding of genetic testing, navigating hospital systems and the ability to communicate complex clinical information effectively. If you are a self-motivated individual and are excited by the opportunity to shape the future of genomics, this role is for you! - Execute strategies that drive adoption of Helix testing services - Build a comprehensive knowledge of customers and prospects, including the overall market, customer needs, personnel and responsibilities, their processes, and the competition. - Identify and engage key decision-makers to drive the adoption of genetic testing solutions. - Manage the entire lifecycle of the sales process, including lead generation and growth of accounts. - Participate in and facilitate account agreements, educational programs, in-service training, and customer support efforts. - Maintain an accurate forecast and sales pipeline within the Customer Relationship Management (CRM) system, consistently documenting and tracking all leads, contacts, opportunities and activity history - Achieve, and exceed, sales goals and identified KPIs - Travel (50%), including overnights Qualifications - Bachelors degree in Life Sciences - Advanced science degree preferred - Minimum two years experience in a direct sales role within Diagnostics - Understanding of the genomics industry and the clinical testing process - Excellent time management, organizational, and communication skills - Ability to work independently - A competitive drive and desire for personal and professional growth Requirements - Expected Interview Process: - 1) Recruiter Screen - 2) Manager Screen/Tech Screen - 3) Onsite - 4) Offer - Expected Pay For This Role: - There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity - Expected Helix Base: $84,000 - $110,000 - Incentive Compensation Plan - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. Benefits - Comprehensive Health Insurance with Date of Hire eligibility - Above average employer paid premium coverage - 12 weeks Helix Paid Parental Leave option - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire - Comprehensive Well-Being Benefits - Flexible PTO - Remote options for many roles and a home office stipend What To Expect During Your First 90 days - First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U. - Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. - Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. Company Description Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Role Description As a Senior DevOps & Infrastructure Engineer – Cloud & Automation at Helix, you will play a pivotal role in architecting and securing our critical cloud infrastructure that supports our platform. You collaborate closely with product managers, scientists, and other engineers to innovate and evolve our cloud infrastructure while ensuring reliability, scalability, and security. - Lead the strategic evolution of our cloud infrastructure, proactively identifying opportunities to enhance support for product teams. - Drive innovation in cloud infrastructure strategy. - Collaborate with product management, scientists, and engineering teams to understand intricate requirements and develop comprehensive, forward-thinking engineering designs. - Architect and implement highly reliable and massively scalable cloud infrastructure solutions on AWS and potentially other platforms, anticipating future growth and evolving user and health system needs. - Ensure alignment with the long-term architectural vision. - Champion and promote Cloud Engineering best practices across teams, influencing technical direction and standards. - Strategically lead initiatives to optimize cloud spending, demonstrating a strong understanding of budget ROI and resource utilization. - Spearhead the development and advancement of sophisticated CI/CD pipelines for highly automated, efficient, and resilient build, test, and deployment processes. - Define and implement comprehensive observability strategies, selecting and managing advanced tools to provide deep insights into system health and performance, and proactively predict and mitigate potential issues. - Mentor and guide Infrastructure Engineers by providing technical expertise, constructive feedback, coaching, and support to foster their professional development and drive excellence in cloud operations. Qualifications - Experience integrating and utilizing AI-powered tools for proactive observability, cost optimization, and code analysis to improve cloud operations and development. - Ability to evaluate and recommend new AI tools to enhance cloud operations and development workflows. - A strong passion for improving people’s lives through access to better information about their DNA. - Minimum of 5+ years of progressive hands-on experience in cloud architecture, deployment, and operations, demonstrating increasing technical leadership and strategic impact. - 5+ years of significant software development experience in one of the following: Go, Python, or a similar language, with a proven track record of designing and implementing complex cloud-native applications and infrastructure. - 5+ years of in-depth experience in cloud computing, with at least 5 years of demonstrable expert-level experience with a broad range of AWS services and a deep understanding of cloud architectural patterns. - Participate in a rotating on-call schedule, demonstrating ownership, providing leadership during incidents, and driving root cause analysis and preventative measures. - Expert-level sysadmin skills in a Linux environment, including mastery of Bash and other scripting languages for advanced automation, diagnostics, and performance tuning. - Extensive experience in designing and implementing infrastructure-as-code tooling/frameworks — e.g., Terraform and CDK — at scale, including defining best practices and standards. - A strong affinity for and proven ability to champion an engineering culture that emphasizes Agile methodologies, DevOps principles, and continuous delivery practices across teams. - Exceptional communication and interpersonal skills, with the proven ability to articulate complex technical concepts clearly and persuasively to diverse audiences, including executive stakeholders. Requirements - Direct experience with CircleCi, Rollbar and Pagerduty. - Familiarity with full-stack development. - Familiarity with regulated software systems and entities. - AWS or other cloud certifications. - Multi Cloud experience (AWS, GCP, Azure). - BS+ in Computer Science; coursework in genetics or bioinformatics. Benefits - Comprehensive Health Insurance with Date of Hire eligibility. - Above average employer paid premium coverage. - 12 weeks Helix Paid Parental Leave option. - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire. - Comprehensive Well-Being Benefits. - Flexible PTO. - Remote options for many roles and a home office stipend. Expected Interview Process - Initial Screen - Second Screen - Technical Screen - Final Loop Expected Pay For This Role - Expected Helix Base: $148,000 - $190,000. - Expected Helix Discretionary Annual Bonus: 10% of your annual salary. - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. What To Expect During Your Onboarding Week We want to make sure your first week is spent learning the foundations. You will be invited to live orientation sessions and spend time with your hiring manager developing your individual roadmap to success. This experience will include sessions that cover your benefits, security & privacy training, an introduction to the OKR framework used at Helix and our communication tools and norms. What To Expect During Your First 90 days - First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U. - Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. - Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. #LI- Remote

Role Description As a Dedicated Advisor on the Partner Success team, you will support the implementation, launch, and scaling of Helix’s population genomics programs across health systems, integrated delivery networks, health plans, and employer-sponsored healthcare initiatives. You will play a critical role in helping our partners (and Helix) drive clinical and research value through large-scale genomics. - Serve as a relationship lead and operational advisor for health systems, health plans, and employer-sponsored genomics partnerships. - Build trusted relationships with executive, clinical, and operational stakeholders across partner organizations. - Understand partner priorities, organizational structures, and workflows to identify opportunities for program optimization and growth. - Lead the onboarding, implementation, launch, and scaling of population genomics programs. - Define and proactively manage project plans, timelines, milestones, and cross-functional deliverables for internal and external stakeholders. - Partner cross-functionally with Clinical, Product, Marketing, Operations, Supply Chain, Legal, Business Development, and external stakeholders to drive program execution, launch readiness, adoption, and long-term success. - Develop scalable implementation processes, onboarding frameworks, and operational best practices to support partner growth. - Identify implementation risks, operational challenges, and process improvement opportunities, and develop solutions to support scalability and execution. - Translate partner feedback and performance insights into operational improvements, suggested product enhancements, and stronger partnership health. Qualifications - 4+ years of experience managing strategic programs in the healthcare industry, ideally at a high growth company. - Process and workflow expertise. Knowledge of how to design and improve workflows. - Knowledge of the healthcare and/or life sciences markets and the key players and trends. - Experience using AI tools to scale throughput in a partner-facing or operations role. - Team player able to effectively collaborate with stakeholders across a broad range of functions and levels. - Excellent written, verbal, and presentation communication skills. - Bachelor’s degree required. Requirements - Travel Requirement: Up to 30%. Benefits - Comprehensive Health Insurance with Date of Hire eligibility. - Above average employer paid premium coverage. - 12 weeks Helix Paid Parental Leave option. - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire. - Comprehensive Well-Being Benefits. - Flexible PTO. - Remote options for many roles and a home office stipend. Expected Interview Process - Initial Screen - Second Screen - Presentation - Final Loop Expected Pay For This Role - Expected Helix Base: $126,000 - $163,000. - Expected Helix Discretionary Annual Bonus: 10% of your annual salary. - Equity: We offer generous equity at Helix. What To Expect During Your First 90 days 30 Day - Focus on onboarding, training, and building relationships across the organization. - Complete all required onboarding and role-specific training. - Establish relationships with your team, cross-functional partners, and key stakeholders. - Develop a foundational understanding of Helix's products, workflows, and customer journey. - Learn team processes, tools, and operating rhythms. - Gain insight into how your role contributes to company and customer success. 60 Day - Begin actively contributing to team initiatives and building confidence in core responsibilities. - Contribute meaningfully to ongoing projects and team deliverables. - Demonstrate proficiency with team workflows and operational processes. - Build a deeper understanding of Helix's capabilities and customer solutions. - Successfully present a Helix workflow implementation, a Helix Hosted Consent (HHC) product demonstration, and an operational kickoff presentation deck. - Begin participating in customer-facing engagements with increasing independence. 90 Day - Transition from learning and contributing to owning outcomes. - Develop and align on role-specific OKRs with your manager. - Take ownership of projects, initiatives, and customer-facing responsibilities. - Lead customer engagements with minimal oversight. - Assume full ownership of assigned partner relationships. - Demonstrate the ability to independently manage communications, problem-solving, and execution in support of partner success. - Begin delivering measurable contributions aligned with the Helix mission and organizational goals. Company Description Helix is proud to be an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Role Description Every day, patients, providers, and partners come to Helix at moments that matter, like a patient signing up for a research study, a provider with a clinical question, or a partner organization launching a program at scale. Researchers are becoming a part of this picture too, leaning on our clinicogenomic database to advance scientific discovery. Helix is reshaping customer service into an AI-augmented operating model and the Head of Customer Service is the person driving this build forward. You'll partner with AI Ops on the technical work, lead the CS team, and work closely with the Head of Strategy & BizOps to shape where CS goes next. This is a role for someone who balances systems thinking with the people leadership it takes to bring a team through transformation. Key responsibilities: - Lead the AI transformation of the team, partnering with internal AI Ops engineers on the technical build and defining what the system should do and what’s worth automating. - Bring a strong point of view on where CS needs to go, partnering closely with the Head of Strategy & BizOps on direction, team structure, and capability gaps. - Lead the CS team, setting direction, coaching, and keeping the team delivery-ready through the transformation. - Own the knowledge base maintenance model and feedback loop across AI Ops, Product, Clinical, Partner Success, and Commercial. - Bring the voice of the customer into Product prioritization, and partner with Sales and Marketing to establish clear service expectations for new types of inquiries as they emerge. - Define and codify the "never automate" ruleset (high-distress moments, clinical queries, enterprise escalations, and other contacts where human judgment must lead), revisiting as the system matures. - Own the metrics that tell the story (CSAT, AI resolution rate, escalation rate, first-contact resolution, first response time) and the weekly reviews where the team acts on what the data shows. - Develop sharp intuition for what moves each metric, with readiness to experiment when answers aren’t obvious. - Surface insights to leadership on what's working, what isn't, and where to invest for the most impact. Qualifications - 8+ years in customer experience, support, or operations, with hands-on experience leading systems and process transformation. - A clear understanding of AI in customer service, with a framework for what it should and shouldn’t do. - Preference for process over headcount, with judgment to know when hiring is the right answer. - Demonstrated ability to coordinate across teams without direct authority, and surface tradeoffs. - Strong organizational discipline and people leadership, with comfort leading a manager who owns daily team delivery. - Uses data and metrics to evaluate performance, communicate what's working, and identify what to improve. - Excellent communication skills, able to tell a clear story about how the function is doing and flag what matters to leadership. Pluses - Experience in healthcare, genomics, or other industries serving patients and providers where service quality directly affects customer outcomes. - Prior experience with AI in a service or ops context. - Experience with HubSpot, Dialpad, or comparable CRM / contact center tooling. - Experience working across both consumer and partner / B2B2C channels. Expected Interview Process - 1) Recruiter Screen - 2) Manager Screen/Tech Screen - 3) Onsite - 4) Offer Expected Pay For This Role - Expected Helix Base: $110,000 - $135,000 - Expected Helix Discretionary Annual Bonus: 20% of your annual salary - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. Benefits - Comprehensive Health Insurance with Date of Hire eligibility - Above average employer paid premium coverage - 12 weeks Helix Paid Parental Leave option - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire - Comprehensive Well-Being Benefits - Flexible PTO - Remote options for many roles and a home office stipend What you'll accomplish In your first 3 months: - Built working relationships with the CS Manager, the CS team, AI Ops, and cross-functional stakeholders (Product, Clinical, Partner Success, Commercial). - Developed a clear, data-grounded view of current operations (volumes, contact drivers, team performance, gaps) and absorbed the AI transformation plan in motion. - Tested and refined AI-assisted triage and escalation while humans handle customer responses. - Set a working rhythm with the CS Manager on how the transformation work connects with daily operations. - Formed a strong point of view on where CS needs to go over the next 12 months, grounded in direct observation and developed with the Head of Strategy & BizOps. In your first 6 months: - Shipped AI-assisted triage and escalation across all written channels, with first use cases identified for full AI end-to-end resolution. - Evolved the knowledge base maintenance model based on actual use. - Built a working voice-of-customer rhythm with Product. - Partnered with the Head of Strategy & BizOps on the team structure for where CS is going. - Delivered early impact in key metrics (CSAT, AI resolution rate, escalation rate). Company Description Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Role Description We’re seeking a hands-on, AI-fluent, data-driven professional to set up, manage, and optimize Helix campaigns and digital positioning. You’ll focus on operational excellence: - Executing campaigns across digital platforms and touchpoints - Ensuring seamless CRM integration - Measuring performance - Advising the marketing & sales teams on refining messaging for Helix’s target audiences and ideal customer profiles (ICPs) based on insights & analytics Key Responsibilities - Omnichannel Campaign Execution - Campaign Management: Set up, launch, and manage campaigns across owned, earned, paid, and social channels—primarily Sanity, LinkedIn, and X. - Platform Operations: Operate directly in CRM (HubSpot) and digital platforms to ensure flawless campaign delivery, partnering with product marketing & sales/business development to merge in-platform insights with strategic positioning and on-the-ground feedback. - Market Intelligence: Monitor media, policy, and competitive trends that shape opportunities with key stakeholders and ICPs. - Infrastructure: Drive innovation in marketing approaches, influencing the marketing tech stack with emerging technologies and platforms that drive customer awareness and adoption. - Performance and Optimization - KPI Tracking: Track, measure, and report on campaign and channel performance, defining marketing ROI to optimize resource allocation. - Strategic Reporting: Build dashboards that translate data into clear insights for leadership and internal teams. - Testing & Refinement: Run A/B tests and recommend optimizations to creative/content leads based on stakeholder and ICP engagement to maximize ROI. - Annual Planning: Advise on setting yearly KPIs, review performance from previous years, and share key learnings to inform long-term strategic planning. - AI-Enabled Operations - Workflow Automation: Use AI tools for reporting, insight generation, and workflow automation, supporting the entire marketing team’s efforts with custom-built, automated solutions and tooling within the company TechStack. - Prompt Engineering: Experiment with prompt engineering and other methods to enhance speed, accuracy, and scalability. - Innovation: Stay ahead of emerging AI tools that strengthen campaign execution and analytics. - Collaboration and Coordination - Cross-Functional Partnership: Partner with the extended marketing team (content, product, partner) as well as Product and Sales to drive maximum engagement with our customers. - Vendor Management: Manage external vendors or freelancers as well as third-party platforms, as needed, to support execution. What Good Looks Like (6-12 Months) - ICP-driven dashboards in place for all priority campaigns. - Two to three significant campaigns launched and optimized with measurable ROI and audience insights. - Digital campaigns and workflows running consistently and effectively, with seamless CRM integration driving engagement and conversion. - A clear link between performance metrics, Helix's core value proposition, and ICP engagement. Qualifications - 4–6 years of experience in digital or integrated marketing with a focus on campaign execution and optimization. - Proven track record setting up and running CRM- and digital-led campaigns, with HubSpot experience strongly preferred. - Strong ability to interpret campaign data, build dashboards, and translate metrics into ICP-specific recommendations. - Hands-on experience with marketing & sales operations tools (Google Analytics, LinkedIn Campaign Manager, Hubspot, SEMrush or other SEO platforms, Hotjar, Zapier, etc.) and ability to work closely with software engineers. - Practical experience using AI tools to streamline reporting, analytics, campaign execution or marketing/sales operations. - A proactive, self-starting mindset with a relentless focus on 'what’s next'; someone who doesn't just manage existing workflows but actively seeks to disrupt and improve them through automation and AI-driven experimentation. Expected Interview Process - Recruiter Screen - Manager Screen/Tech Screen - Onsite - Offer Expected Pay For This Role - Expected Helix Base: $144,000-$190,000 - Expected Helix Discretionary Annual Bonus: 15% of your annual salary - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. Benefits - Comprehensive Health Insurance with Date of Hire eligibility - Above average employer paid premium coverage - 12 weeks Helix Paid Parental Leave option - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire - Comprehensive Well-Being Benefits - Flexible PTO - Remote options for many roles and a home office stipend What To Expect During Your First 90 days - First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. - Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. - Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. Company Description Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Role Description We are seeking a proactive, highly organized Marketing Specialist to support the execution of our marketing strategy across all business lines. You will be a central resource for the team, assisting with content creation, leading the regulatory review process (MLR), and providing critical support for major events like the Helix Partner Summit and key industry conferences. This is an ideal role for someone who loves to write, thrives on organization, and is eager to learn the inner workings of a high-growth health-tech company. Key Responsibilities - Content Support & Editorial Execution - Collateral Creation: Support Product and Brand Marketing leads in developing sales sheets, slide decks, and digital assets, ensuring they meet Helix’s high standards for design and messaging. - Copyediting & Blogging: Support in content development for the Helix blog and social media channels; you will take drafts from subject matter experts and refine them for clarity, tone, and engagement. - Asset Management: Maintain the central marketing asset library, ensuring the most up-to-date versions of all collateral are easily accessible to the Sales and Business Development teams. - Compliance & MLR Coordination - Process Management: Own the end-to-end Medical, Legal, and Regulatory (MLR) review process. You will be responsible for submitting materials, tracking feedback, and ensuring all required edits are implemented before final production. - Claims Documentation: Maintain the master "claims-map" and reference library, ensuring every piece of marketing collateral is properly cited and backed by the necessary clinical or legal evidence. - Events & Conference Logistics - Helix Partner Summit: Provide "boots-on-the-ground" support for our flagship annual event, managing everything from registration workflows to on-site branding and attendee communications. - Industry Presence: Coordinate Helix’s presence at medical and research conferences (e.g., ASCO, ASHG, AMP) throughout the year, including booth logistics, shipping, and lead-retrieval coordination. - Webinar Support: Assist in the production of webinars and virtual events, managing the technical setup and follow-up email journeys. - Team Operations - Project Tracking: Maintain the marketing team’s project management board (JIRA) ensuring deadlines are visible and administrative bottlenecks are identified early. - Vendor Coordination: Liaise with external printers, swag vendors, and agencies to ensure projects are delivered on time and within budget. Qualifications - 2+ years of experience in marketing or communications. - Strong writing and proofreading skills with an eagle eye for detail; you catch the typos that everyone else misses. - You are someone who finds deep satisfaction in a well-organized spreadsheet or project board; you can manage multiple moving parts without breaking a sweat. - Ability to work effectively with diverse stakeholders, from R&D scientists to legal counsel and external vendors. - Proficiency with (or a hunger to learn) tools like HubSpot, Canva, project management software, and the Microsoft Office/Google Workspace suites. - Practical experience using AI tools. - Bachelor’s degree in Marketing, Communications, English, or a related field. Benefits - Comprehensive Health Insurance with Date of Hire eligibility. - Above average employer paid premium coverage. - 12 weeks Helix Paid Parental Leave option. - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire. - Comprehensive Well-Being Benefits. - Flexible PTO. - Remote options for many roles and a home office stipend. Expected Interview Process - Recruiter Screen - Manager Screen - Onsite - Offer Expected Pay For This Role - Expected Helix Base: $67,000-95,000 - Expected Helix Discretionary Annual Bonus: 5% of your annual salary - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. What To Expect During Your First 90 days - First 30 days: You’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U. - Day 30 - 60: You’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. - Day 60 - 90: You’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. Company Description Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Who We Are & What We Do At Helix, our mission is simple: to help everyone improve their lives through their DNA. Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics. What is special about this role? As a Senior Bioinformatics Engineer, you will be working with a team of talented bioinformatics engineers and scientists to create and maintain bioinformatics pipelines to advance Helix’s mission. You will play a leading role in designing and implementing reliable and innovative solutions in a highly regulated environment. As a Senior Bioinformatics Engineer, you will: - Develop, maintain, and document bioinformatics pipelines in a regulated environment. - Architect and maintain supporting infrastructure in AWS. - Analyze and generate data insights to support the development and improvements of existing and new bioinformatics algorithms. - Design and develop test cases and test scripts. - Contribute to the creation and maintenance of regulatory documentation as part of the design control process. About you: - B.S. or M.S. Technical Degree (e.g. Computer Science, Bioinformatics or similar). - 3 years of relevant industry experience. - Experience with developing NGS bioinformatics pipelines. - Proficiency with Python. - Experience with Cloud computing environment. - Strong communication skills, both oral and written. - Open to learning new skills and not afraid to step outside of the comfort zone. Pluses: - Experience with software development under CLIA/CAP regulations and/or FDA regulations is a big plus. - Experience writing test cases and test scripts. - Experience with Jira and JAMA. - Experience with Claud Code and development with AI. Expected Interview Process: 1) Recruiter Screen 2) Manager Screen/Tech Screen 3) Onsite 4) Offer Expected Pay For This Role: There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity - Expected Helix Base: $134,000 - $179,000 - Expected Helix Discretionary Annual Bonus: 10% of your annual salary - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits: - Comprehensive Health Insurance with Date of Hire eligibility - Above average employer paid premium coverage - 12 weeks Helix Paid Parental Leave option - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire - Comprehensive Well-Being Benefits - Flexible PTO - Remote options for many roles and a home office stipend What To Expect During Your First 90 days: - First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U. - Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. - Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. #LI-Remote

Who We Are & What We Do At Helix, our mission is simple: to help everyone improve their lives through their DNA. Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics. What is special about this role? At Helix, we’re focused on improving patient lives - and this role sits at the center of that work. You’ll drive tangible improvements in a key area of the business while helping shape new, scalable ways of working in a space ready for innovation. We’re looking for someone who thrives in an AI-native organization and can blend technical depth with sharp organization and project leadership. You’ll collaborate with cross-functional teams to deliver outcomes that matter. As a Senior Product Manager, you will: - Define the Vision: Articulate the "why" and "what" behind efficient, AI-enabled clinical genetic interpretation, review, and sign-out, ensuring the team solves high-impact problems before a single line of code is written. - Accelerate Innovation: Drive the AI-driven "idea-to-prototype" cycle, testing and validating multiple solutions in days, not months. - Simplify Complexity: Distill nuanced clinical needs into elegant, scalable product requirements while maintaining a relentless focus on priority. - Balance & Scale: Navigate high-stakes tradeoffs to deliver efficiency and scalability without ever compromising on clinical quality. - Unify Teams: Act as the bridge between lab directors, scientists, and global engineering teams to ensure seamless product releases. - Guardian of Trust: Oversee the health of your product area, including data privacy, security, and governance within our AI-driven solutions. About you: - Educational Foundation: B.S. or M.S. in Biology, Engineering, or a related technical field. - Domain Expertise: Deep experience or knowledge of clinical genomics and variant interpretation; you understand the science behind the software. - Proven PM Track Record: 3+ years of software product management experience in a biotech laboratory, ideally within a clinical setting. - AI Fluency: Familiarity with integrating AI/ML models into production workflows—specifically how to leverage LLMs or generative tools to accelerate data interpretation and internal efficiencies. - Clarity & Collaboration: Exceptional communication skills with a natural ability to translate complex technical/biological nuances into clear, actionable product needs. - Execution Mindset: Highly organized and reliable. You thrive in ever-changing environments and have the backbone to make high-stakes, risk-based tradeoff decisions. Pluses: - CLIA/CAP and/or medical device experience. - Some familiarity with SQL and relational databases, some simple programming abilities with any language Expected Interview Process: 1) Recruiter Screen 2) Manager Screen/Tech Screen 3) Onsite 4) Offer Expected Pay For This Role: There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity - Expected Helix Base: $158,000 - $205,250 - Expected Helix Discretionary Annual Bonus: 10% of your annual salary - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits: - Comprehensive Health Insurance with Date of Hire eligibility - Above average employer paid premium coverage - 12 weeks Helix Paid Parental Leave option - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire - Comprehensive Well-Being Benefits - Flexible PTO - Remote options for many roles and a home office stipend What To Expect During Your First 90 days: - First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U. - Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. - Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. #LI-Remote

Who We Are & What We Do At Helix, our mission is simple: to help everyone improve their lives through their DNA. Ready to make a real-world impact with your skills? At Helix, we're transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics. As a Senior Data Scientist, you will: - Analyze data to identify patterns and trends toward improving health and/or financial outcomes, e.g., disease prevalence, risk factors, treatment opportunities, and the effectiveness of health interventions - Develop a portfolio of reports and data insights that communicates the value and opportunity of Helix population health, diagnostic, and research data for life science companies - Develop reusable dashboards, analytical reports, datasets, and analytic integrations, by working with medical affairs, research, product, data science, and commercial teams where required - Evaluate market opportunities by creating and maintaining therapeutic area and service line-specific data models - Leverage real-world patient data spanning engagement, medical history, outcomes, social determinants, and genetics, partner with life sciences to provide focused and effective data-driven narratives - Collaborate across multiple teams including analytics, data engineering, medical affairs, clinical, research, business development, strategy, and product About you: - Master’s Degree or higher in Data Science, Biostatistics, Medical Informatics, Epidemiology, Public Health, or other related scientific discipline - At least 3 years of experience working with US healthcare data in health care plan/services, public health, RWE, research, or a related field - Direct experience using LLMs or agentic tools (Claude Code, Cline, Copilot, etc) in a research or clinical data workflow - Strong healthcare data experience with electronic health records and/or claims data - Experience with common clinical coding standards (ex: ICD, CPT, LOINC, SNOMED-CT) - Understanding of genetic data and knowledge of variant annotation tools and databases - Strong programming skills in Data Analysis and Visualization, SQL, Python, Databases - Strong analytical and problem-solving skills along with business acumen; desire to learn and grow in healthcare industry - Worked with real world data and have a strong understanding of analytics and how it is leveraged within the life sciences industry - Entrepreneurial spirit and willingness to jump into new areas - Knowledge of population health metrics - Excellent communication and storytelling skills with a variety of cross-functional stakeholders Pluses: - Experience working with the OMOP CDM - Experience working with large-scale genomic data - Experience using Airflow, Nextflow, or other workflow orchestration - Experience working in cloud environments - Experience analyzing RWE data at or with life sciences customers Expected Interview Process: 1) Recruiter Screen 2) Manager Screen/Tech Screen 3) Onsite 4) Offer Expected Pay For This Role: There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity - Expected Helix Base: $139,000 - $186,250 - Expected Helix Discretionary Annual Bonus: 10% of your annual salary - Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model. Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits: - Comprehensive Health Insurance with Date of Hire eligibility - Above average employer paid premium coverage - 12 weeks Helix Paid Parental Leave option - 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire - Comprehensive Well-Being Benefits - Flexible PTO - Remote options for many roles and a home office stipend What To Expect During Your First 90 days: - First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U. - Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. - Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission. Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. #LI-Remote