Grove Collaborative

• Ensure a welcoming employee experience through timely communication, responsiveness, and thoughtful follow-through. • Administer Grove's U.S. benefits programs, including medical, dental, vision, life and AD&D, HSA, FSA, COBRA, and 401(k) plans. • Serve as the primary day-to-day point of contact for employees, benefit carriers, brokers, and third-party administrators to resolve benefit-related questions and administrative issues. • Process employee benefit enrollments, qualifying life event changes, and terminations accurately and within required payroll and carrier deadlines. • Partner with our leave of absence and disability vendor to administer employee leaves, review requests, coordinate documentation, and partner with HR Business Partners on leave-related matters. • Review and reconcile monthly benefit invoices and partner with Finance to support timely and accurate premium payments. • Perform routine audits of benefit enrollments, payroll deductions, HRIS data, and carrier records to ensure data integrity and resolve discrepancies proactively. • Maintain employee benefit records and documentation in accordance with company policies and applicable federal, state, and local regulations. • Support compliance activities related to benefits administration, including ACA, COBRA, Form 5500, nondiscrimination testing (NDT), San Francisco Health Care Security Ordinance (SFHCSO), and other required reporting. • Own the annual Open Enrollment strategy and execution end-to-end, partnering with our broker to evaluate plan design, timelines, and vendor logistics — including employee communications, education sessions, system configuration, testing, and implementation. • Partner with the Director of People Experience, CFO, broker, and carriers throughout the annual benefits renewal process by gathering information, evaluating plan options, preparing recommendations, and supporting implementation. • Stay informed on federal, state, and local legislative and regulatory changes impacting employee benefits and leave administration. • Support the employee lifecycle through new hire orientation, employee inquiries, and other People Experience initiatives and special projects as assigned. • Assist with immigration and visa administration.

• Map how merchandising actually works today, not how the org chart says it works. • Redesign core operating processes for speed, accuracy, and margin protection: assortment planning, item setup, pricing and markdown, vendor and PO management, allocation, replenishment. • Own the calendar connecting marketing activations to inventory, so launches are stock-backed, not a surprise to the warehouse. • Translate activation plans into buy, allocation, and replenishment signals; flag stock risk before launch, not after. • Coordinate vendor commitments tied to activations: fill rates, lead times, launch quantities. • Build self-service tools and proactive alerts that scale the buyer-vendor relationship, including visibility into vendor performance. • Build the automation yourself, using Claude and comparable AI tools, no/low-code platforms, and lightweight automation, from concept through rollout. • Run pilots end to end: scope, build, test for accuracy, validate fit, scale. Keep humans in the loop on margin- and inventory-critical decisions. • Maintain a registry of approved tools and active automations, so what exists and what it's for is never a mystery. • Own change management for every rollout: training, AI literacy for non-technical audiences, office hours, a bench of power users. • Build reporting on process and automation performance, and use it to prioritize what gets built next.

• Own building safety performance — incident rates, near-miss reporting, audit compliance — as the foundation everything else is built on, not an afterthought to throughput. • Own the labor budget, labor cost targets, and cost-per-unit performance, and manage OT and labor spend against plan. • Develop your Inbound and Outbound Supervisors into leaders who can run their shifts without you in the building. • Find the systemic issue behind the recurring problem, and fix that instead of firefighting the same thing every week. • Hold the floor steady through peak volume and disruption, instead of white-knuckling through it. • Partner with Safety, Quality, Loss Prevention, Finance, and People so the building's numbers and its culture move in the same direction.

• Be a real partner to our CEO. A thought partner. Tell him the truth before it’s comfortable, and help him decide where to bet and where to stop. • Own the equity story and re-rate the company. Run earnings calls, investor relations, guidance, and the capital structure, and make sophisticated people see the upside we see. • Find the money. Free up every dollar that isn’t earning its place, and point it at what matters. • Get the flywheel. Live and breathe DTC economics, customer cohorts, paybacks, contribution margin, and retention, and help us pour fuel on what’s working. • Steward the balance sheet. Keep us liquid, keep our lenders close, and keep us strong enough to play offense. • Build AI-first. We don’t want a bigger finance team. We want a sharper, faster, more automated one.

• Own and optimize Grove's lifecycle and trigger ecosystem — including complex Braze canvases, targeting and exclusion logic, Liquid personalization, and technical integrations with Shopify and Recharge • Design, execute, and operationalize A/B and multivariate tests across channels, maintaining an ongoing testing pipeline that compounds learnings over time • Build, QA, and deploy campaigns and canvases directly in Braze across email, push, SMS, and in-app channels • Analyze campaign and trigger performance on a weekly and monthly basis, translating data into actionable insights • Bring a strategic lens to lifecycle program decisions — contributing a point of view on what to prioritize, what to test next, and where the biggest opportunities are • Collaborate cross-functionally — including playing a key role in integrating CRM with new personalization and loyalty infrastructure

• Evaluate sales forecasts and execute inventory purchases that support sales optimization, turn expectations, and in-stock goals across a high-SKU assortment. • Leverage AI-powered demand forecasting platforms to translate signals into actionable replenishment decisions — and bring the judgment to know when manual intervention improves on the model. • Own and maintain supplier configurations and replenishment parameters within planning and ERP systems across your assigned vendor base. • Investigate forecast exceptions and drive accuracy and bias improvement through data-informed adjustments. • Monitor key inventory KPIs and drive corrective action. Build and maintain reporting in Looker, Excel, and AI-driven analytics tools that goes beyond describing what happened to recommending what to do next. • Partner with Merchandising and Marketing to develop strategies that move aged inventory. • Work closely with suppliers to ensure follow-through on replenishment orders and forecasted commitments. • Liaise with Billing and Accounting on invoicing and receipt discrepancies. • Track orders from PO submission through EDI confirmation and receipt into fulfillment centers. • Recommend stock balance transfers between warehouse locations based on demand signals and fulfillment data. • Champion ongoing improvement in planning systems, data quality, and processes. Proactively identify and pilot AI and automation opportunities — anomaly detection, automated reorder triggers, scenario modeling — and share what works with the broader team.

• Support end-to-end creative and marketing workflows including intake, request tracking, timeline coordination, and prioritization. Maintain project trackers and documentation to keep work visible, organized, and on schedule. • Build collaborative working relationships with Creative, Growth Marketing, Retention Marketing, UX/Digital Product, Merch, Sustainability, and Owned Brand teams. Coordinate communication, follow-ups, and alignment on deliverables and timelines so nothing falls through the cracks. • Support the adoption of AI-powered tools by standardizing inputs and identifying opportunities for automation. Spot friction in how we work and bring practical ideas for making creative and marketing processes smoother and more scalable. • Assist with asset tracking, delivery timelines, and briefing and feedback cycles to help scale creative output for growth channels. • Support vendor coordination, purchase orders, contracts, and photoshoot logistics as needed. Assist with budget tracking under direction from the Creative Director.

• Grove is looking for a temporary Marketing leader to support our Acquisition function during a parental leave period for 3-4 months (starting ASAP, ending September). • Partner directly with the VP of Marketing to increase new customer acquisition within efficiency guardrails, helping to further refine creative strategy and new channel expansion. • Drive day to day operations with channel managers, internal and external creative resources, and reporting tools, while helping to refine our marketing strategy across channels and creative themes to enable near term growth. • Manage and optimize Grove’s social‑first content engine and creator ecosystem. • Refine and manage the distribution strategy across organic and paid channels to put that work in front of the right consumers. • Scale the content strategy by optimizing strategies on Grove’s core paid channels (Meta, TikTok, and Google). • Partner with Product and Ecommerce teams on landing page and funnel improvements, Merchandising on launches and assortment priorities for our third-party and owned brands, and Sustainability and human health experts to align messaging with Grove’s mission and values. • Manage and develop a small, high‑performing team, including managing and selecting agencies to augment in house resources.

• Direct multiple AI coding agents in parallel to design, build, test, and ship iOS features in Swift, UIKit, and (increasingly) SwiftUI. • Take total ownership of a slice of the iOS app — discovery, scoping, architecture, implementation, QA, release, monitoring, and iteration. • Run an "engineer-as-a-team" workflow — spawn agents for spec drafting, codegen, test generation, code review, refactoring, doc writing, and bug triage, then merge, judge, and ship. • Develop and defend a strong point of view on what good iOS code looks like inside Grove's architecture (View Controllers + ViewState value types, AppController/Coordinator patterns, protocol-driven Services and Data Managers, Combine, modularized via local Swift Packages) so you can critically review AI output and reject what doesn't meet our bar. • Design prompts, evals, and harnesses that make AI-assisted mobile development repeatable and measurable, not artisanal. • Stand up automation that closes the loop: Fastlane lanes, CircleCI checks, TestFlight distribution, device test farms, telemetry-driven rollback, and AI-powered review gates. • Drive architecture decisions with AI as a research and prototyping partner — explore three options in a day instead of one in a week, especially during the UIKit → SwiftUI migration. • Collaborate with other engineers on architecture and trade-offs — bring designs for review before you ship them. Solicit business context from PMs, designers, and platform engineers; don't guess in isolation. • Own production health autonomously — monitor Sentry, Datadog, Cloudflare, and Firebase to assess system health, triage incidents, and re-prioritize your own backlog without being asked. You set the queue; you don't wait for someone to tell you what's broken. • Mentor the Heady contractor team on AI-native workflows and share learnings with mobile peers.

• Direct multiple AI coding agents in parallel to design, build, test, and ship Android features in Kotlin against the Android SDK. • Take total ownership of a slice of the Android app — discovery, scoping, architecture, implementation, QA, release, monitoring, and iteration. • Run an “engineer-as-a-team” workflow — spawn agents for spec drafting, codegen, test generation, code review, refactoring, doc writing, and bug triage, then merge, judge, and ship. • Develop and defend a strong point of view on what good Android code looks like inside Grove’s architecture (Clean Architecture, multi-module Gradle with base/middleware/data/app, MVVM with DataBinding, Koin for DI, Coroutines/Flow, Moshi) so you can critically review AI output and reject what doesn’t meet our bar. • Design prompts, evals, and harnesses that make AI-assisted mobile development repeatable and measurable, not artisanal. • Stand up automation that closes the loop: Fastlane lanes, CircleCI checks, AppCenter/Play Console distribution, device test farms, telemetry-driven rollback, and AI-powered review gates. • Drive architecture decisions with AI as a research and prototyping partner — explore three options in a day instead of one in a week, including the path to introducing Jetpack Compose into a DataBinding/XML codebase. • Collaborate with other engineers on architecture and trade-offs — bring designs for review before you ship them. Solicit business context from PMs, designers, and platform engineers; don’t guess in isolation. • Own production health autonomously — monitor Sentry, Datadog, Cloudflare, and Firebase to assess system health, triage incidents, and re-prioritize your own backlog without being asked. You set the queue; you don’t wait for someone to tell you what’s broken. • Mentor the Heady contractor team on AI-native workflows and share learnings with mobile peers. • Triage Sentry crashes, hotfix, and root-cause incidents with AI-assisted investigation and remediation (we already run Sentry’s auto-fix agent — you’ll push it further).