• As our Product Manager, you own the "what" and the "why" behind everything we ship. • You talk to customers, dig through usage data, write crisp specs, and sit down with our engineers to turn ideas into features people love. • Product Roadmap: Define and prioritize what we build next based on customer feedback, market insights, and business goals. • Specs & Documentation: Write clear, detailed specs in Markdown—because that's how we roll—to ensure engineering knows exactly what to build and why. • Customer Discovery: Talk to customers. A lot. Understand their workflows, pain points, and what "mind-blowing" means to them. • Cross-Team Collaboration: Work daily with engineering and design to ship iteratively and fast. • AI Exploration: Evaluate where AI can genuinely make our product smarter—and where it's just hype. • Data-Driven Decisions: Track product metrics, run experiments, and use data to validate ideas (or kill your darlings). • Get Shit Done: Do whatever it takes to move the product forward—whether that's coordinating a launch, triaging a bug, answering a support ticket, or making coffee for the team.

• Define product vision, roadmap, and execution strategy for AI-driven products and platforms. • Partner with engineering, AI, data, and infrastructure teams to deliver scalable AI solutions. • Drive product discovery, requirements definition, prioritization, and go-to-market planning. • Collaborate on capabilities including model serving, orchestration, data pipelines, and evaluation. • Collaborate to define scalable architectures for AI apps~ RAG, Data integrations, and AI guardrails. • Translate customer and business needs into features and measurable outcomes. • Monitor product performance, adoption, reliability, and operational metrics. • Drive stakeholder alignment across business, engineering, security, compliance, and operations.

Role Description We're looking for a Product Design Manager to lead a small, high-impact team and own design direction across some of Workato's most technically sophisticated product areas like API management and data orchestration. This is a player-coach role. You'll manage a small team of designers while staying personally hands-on with design work. You're not here to delegate and review; you're here to raise the ceiling of what the team produces, shape the design direction for your area, and be the design voice in the room when it matters most. You'll work closely with product, engineering, and executive stakeholders to define not just how things look and work, but what we should be building and why. You'll defend design decisions with data, rationale, and conviction—pushing back when necessary and adapting when it's right to. Your team will look to you for feedback, growth, and clarity in ambiguity. This is a role for someone who leads without losing the craft. You're energized by both the people side and the problem-solving side, and you understand that the best design managers are still great designers. In this role, you will also be responsible for: - Design leadership: - Own end-to-end design direction for your product areas—from early vision and strategy through delivery and iteration. - Stay hands-on with design work: take on complex problems directly, set the quality bar, and model the standard for your team. - Design for technically deep domains—API management, data orchestration, MCP—where your job is to make powerful, infrastructure-level capabilities feel coherent and usable to sophisticated enterprise users. - Drive design reviews and critiques that sharpen the work, build team craft, and establish shared standards. - Incorporate AI-assisted capabilities thoughtfully into products, helping users leverage automation intelligence where it adds genuine value. - People management: - Manage, mentor, and grow your team with clear expectations, regular feedback, and genuine investment in their development. - Pair the right designer with the right project, and jump in where your seniority and perspective add the most leverage. - Build a team culture that is rigorous, low-ego, and committed to doing great work. - Stakeholder and cross-functional partnership: - Partner with product managers and engineering leaders to shape roadmaps and define what gets built—not just design what's already been decided. - Represent design in executive reviews, product strategy discussions, and cross-functional planning. - Advocate for users and design quality when priorities compete. - Work with researchers to frame the right questions, bring user insight into the design process, and validate decisions with appropriate rigor. Qualifications - 7+ years of product design experience, with at least 2 years in a formal or informal leadership capacity. - A portfolio that demonstrates ownership of complex, end-to-end design problems. - Deep technical fluency—comfortable working on features involving data transformations, API configurations, schema mapping, and automation logic. - Proven ability to lead and grow designers. - Proficiency in Figma and a strong command of design systems. - Experience working at pace in a fast-moving environment. Requirements - Strong stakeholder management skills. - Exceptional interaction design instincts. Benefits - The expected salary range for this role is $160,000–$200,000. - Actual compensation will be determined based on experience, skills, and other job-related factors.

• Define and own the multi-year product strategy for our payment solutions, aligned with EBANX's global ambitions and local market dynamics; • Translate business objectives into a compelling, prioritized roadmap that balances short-term commercial wins with long-term platform investments; • Act as the executive voice of the South Cone LatAm payments product across the organization — from C-level alignment to cross-functional execution; • Identify emerging market trends, regulatory shifts, and competitive movements to proactively shape product direction; • Lead, mentor, and grow a team of Product Managers, fostering a culture of ownership, curiosity, and customer obsession; • Set clear expectations, provide ongoing coaching, and drive career development for each team member; • Establish effective product practices across the team — discovery, delivery, go-to-market, and performance monitoring; • Partner closely with commercial, operations, finance, legal, compliance, marketing, and engineering to build scalable, compliant, high-impact solutions; • Drive go-to-market strategy for new payment methods and features — including pricing, positioning, enablement, and performance tracking; • Be the connective tissue between merchant feedback, local market insight, and global product direction; • Champion a rigorous discovery process across the team — competitive analysis, customer research, data-driven insights, and stakeholder input; • Oversee full product lifecycle management from ideation and discovery through to delivery, launch, and iteration; • Ensure the team maintains a healthy balance between discovery work, backlog quality, and delivery execution; • Define and evolve product metrics frameworks to measure success and inform iteration at both team and portfolio level.