Augment

• Public Relations. You'll own Augment's public relations strategy end-to-end—building and managing relationships with trade and business press, pitching and placing stories that drive category awareness, and positioning Augment's leadership as authoritative voices in logistics and AI. • Content Marketing. You'll build and execute a content program that educates, influences, and converts—from long-form thought leadership to blog posts, newsletters, and video. You'll collaborate closely with Product Marketing to ensure content is grounded in real customer outcomes and aligned with our GTM priorities. • Social Media. You'll own Augment's organic social presence across all relevant channels, setting strategy, managing editorial calendars, and ensuring our voice is consistent, compelling, and current. You'll enable our executives and employees to build the Augment brand via their personal brand. • Brand Marketing and Advertising. You'll help steward Augment's visual brand identity and drive awareness through paid and sponsorship channels. You'll partner with design and external agencies to develop campaigns that build recognition in the logistics market, and you'll define the metrics that demonstrate brand equity growth over time. • Internal Communications and Employer Brand. You'll partner closely with the Talent team to ensure Augment's employer brand and internal narrative are as sharp as our external one. From company all-hands decks and internal announcements to culture storytelling, you'll make sure employees feel connected to the mission and equipped to represent the brand authentically. As Augment scales, you'll work with Talent to build a consistent voice across recruiting channels, so the story we tell the world and the story we tell prospective hires are one and the same.

• Own and manage the entire sales process from initial outreach to close • Develop tailored strategies for high-value enterprise prospects • Conduct deep discovery to understand workflows, pain points, and success metrics • Deliver high-impact demos and business cases in partnership with Integrations Engineers • Drive pipeline through outbound prospecting, cold email, LinkedIn, events, and referrals • Leverage tools like Clay, Apollo, and HubSpot to run smart, scalable campaigns • Identify and engage multiple stakeholders across freight brokerages, 3PLs, and enterprise logistics orgs • Work closely with prospects to scope AI integrations and workflows • Collaborate with Product and Engineering to translate needs into capabilities • Guide prospects through pilots, proof-of-concepts, and value validation • Maintain accurate pipeline reporting and forecasts • Share customer insights to shape roadmap and GTM strategy • Help build sales playbooks, collateral, and best practices as we scale

About Us Logistics is broken. Let's fix it. We are a group of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world, logistics. In our prior lives, we have built multi-billion dollar companies with products that delighted thousands of merchants and powered billions of dollars of commerce. We are looking for intelligent, driven people with insatiable curiosity and a desire to make an impact. If you’re excited to build AI that can reason and take action, like humans, in one of the most complex industries in the world — apply below. What You'll Do The ideal candidate is a 0-1 visionary who is passionate about using AI in building new product offerings that meaningfully reduce toil and make logistics better. - Seek truth. Go onsite; shadow users; get user feedback; act as a user all in search of the truth. Use that knowledge to build the product vision. - Write detailed product requirements, narratives, and technical specifications. - Spearhead the development and implementation of AI-driven agents for the logistics world by working closely with engineering, product design, and data science teams. - Oversee implementations with a few customers and devise implementation plans for scale deployment, including self-onboarding and self-serve help. - Work closely with the founders and commercial organization on go-to-market plans and pricing. What We’re Looking For - Have 6+ years of product management or related industry experience. - Experience building delightful software products for complex industries with a physical layer like logistics. - Obtained a bachelor's degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field. - Ability to organize, prioritize, build 0-1, and adapt in a rapid-growth startup. - Proven experience working in a technical environment with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones. - Showcase strong leadership, organizational, and execution skills, along with proven communication abilities. - Insatiable curiosity, undying passion, and ownership to take on hard real-world problems. Bonus Points For - Experience building AI agentic applications. - Experience with Open AI, Anthropic, Llama, and other leading LLMs and Cartesia, Eleven Labs voice models. - Master’s further education or experience in engineering or computer science. - Prior experience in Logistics, Freight brokerage, Shipping, and Warehouse technologies. - Machine learning, operations research and optimization, developing large software systems, logistics & fulfillment industry, pricing algorithms, shipping technology. - Rich GitHub or hackathon accolades, or other ways you can show that you love to build. Our Stack - Independent Service Oriented Architectures with services composed of: - Node, Typescript, MySQL RDS, SQS, SNS. - React and Redux for UI. - We run on AWS. Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status. Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter. We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act). Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.

• Act as a hands-on builder and trusted technical partner for customers. • Own the design and delivery of integrations, automations, and AI-powered workflows. • Partner with sales, product, and operations on discovery calls, workshops, and design sessions. • Translate customer business problems into technical architectures, workflows, and integration roadmaps. • Act as a technical champion during onboarding, removing blockers and guiding implementations. • Rapidly prototype integrations, automations, or agent workflows to validate fit and feasibility. • Move prototypes into production-level code, collaborating with engineering on scalability, testing, monitoring, and reliability. • Build and maintain SDKs, API clients, connectors, and middleware for customer systems. • Capture customer feedback and clearly articulate it to product & engineering for roadmap prioritization.

• Own a defined territory or vertical and build a pipeline from the ground up • Run the full sales cycle — outbound prospecting, discovery, demos, and close • Conduct deep discovery with enterprise B2B distributors to understand their workflows and pain points • Deliver compelling demos of our AI platform, often alongside a Solutions Engineer • Manage multi-threaded deals and keep momentum through a longer enterprise sales cycle • Keep your CRM clean and your forecast accurate, pipelines • Share intel from the field to help sharpen our messaging and playbooks

• Run live product demos of Augie tailored to each prospect's specific workflows, pain points, and tech stack -- no canned slideshows • Partner with AEs on discovery calls to ask the right technical questions and uncover what really matters to the buyer • Own the technical track of the sales cycle: RFPs, security questionnaires, infosec reviews, and vendor assessments • Map prospect requirements to Augment's capabilities and be honest when there's a gap • Field deep-dive technical questions from IT, operations, and engineering stakeholders at prospect accounts across both ICP segments (brokerages/carriers and private fleets) • Build proofs-of-concept, workflow mockups, or demo environments when a standard demo won't cut it • Capture and clearly communicate product feedback and feature gaps to our product and engineering teams -- you're a critical input to the roadmap • Support deal strategy with Sales leadership -- helping decide when to push, when to pivot, and when to bring in more firepower • Help create sales enablement materials: battle cards, objection handling docs, competitive teardowns, and technical one-pagers

• Own a national portfolio of target accounts — freight brokers, 3PLs, and carriers at scale • Run complex, multi-threaded enterprise deals with significant deal sizes and long sales cycles • Build deep executive relationships across operations, technology, and the C-suite • Lead discovery, scoping, and business case development in partnership with Solutions Engineers and leadership • Deliver high-impact demos and pilots that clearly connect Augment's AI to the customer's bottom line • Drive accurate forecasting and pipeline discipline — you know the difference between pipeline and pipeline • Mentor junior AEs and help shape the team's playbooks, processes, and approach to enterprise selling • Feed strategic insights back to Product, Marketing, and leadership to sharpen our roadmap and positioning

• Own outbound prospecting across cold calls, email, LinkedIn, and creative multi-touch sequences • Research target accounts and write personalized outreach for logistics and freight decision-makers • Qualify inbound and outbound prospects and book meetings for Account Executives • Keep your pipeline and activity data clean and up to date in our CRM • Test new messaging, share what's working (and what's not), and help sharpen the team's playbook • Hit your weekly and monthly pipeline targets—and push past them

• Seek truth. Go onsite; shadow users; get user feedback; act as a user all in search of the truth. Use that knowledge to build the product vision. • Write detailed product requirements, narratives, and technical specifications. • Spearhead the development and implementation of AI-driven agents for the logistics world by working closely with engineering, product design, and data science teams. • Oversee implementations with a few customers and devise implementation plans for scale deployment, including self-onboarding and self-serve help. • Work closely with the founders and commercial organization on go-to-market plans and pricing.

• Inform the product roadmap and shape our market POV • Define and evolve Augment’s positioning • Create the core assets that power GTM • Lead end-to-end launches for all releases • Equip Sales and CS with practical, field-tested enablement • Shape pricing and packaging that maps to customer value