Augment logo
Augment

Augment is building fully autonomous AI assistants for the logistics industry.

Solutions Engineer – Distribution

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 11-50Since 2024H1B SponsorCompany SiteLinkedIn

Location

Illinois

Posted

46 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishPythonTypeScriptGo

Job Description

Solutions Engineer – Distribution

Augment

• Act as a hands-on builder and trusted technical partner for customers. • Own the design and delivery of integrations, automations, and AI-powered workflows. • Partner with sales, product, and operations on discovery calls, workshops, and design sessions. • Translate customer business problems into technical architectures, workflows, and integration roadmaps. • Act as a technical champion during onboarding, removing blockers and guiding implementations. • Rapidly prototype integrations, automations, or agent workflows to validate fit and feasibility. • Move prototypes into production-level code, collaborating with engineering on scalability, testing, monitoring, and reliability. • Build and maintain SDKs, API clients, connectors, and middleware for customer systems. • Capture customer feedback and clearly articulate it to product & engineering for roadmap prioritization.

Job Requirements

  • 3+ years in a solutions engineering, forward-deployed engineering, or similar technical role in a high-growth software environment.
  • Proven ability to design, prototype, and ship integrations, automations, or connected applications with autonomy.
  • Hands-on experience with AI/LLM tooling — e.g. LLM frameworks, orchestration platforms, or building workflows with agents and prompts.
  • Exposure to at least one modern programming language (Python, TypeScript, Go, or similar) — enough to debug, troubleshoot, and build proofs of concept.
  • Strong experience working directly with APIs, SDKs, webhooks, or integration layers.
  • Background in customer-facing work (discovery calls, technical workshops, or implementations).
  • Ability to translate customer problems into technical solutions and architectures.
  • Comfort working in early-stage, dynamic environments without detailed playbooks.
  • Excellent communication skills — able to present to both technical and business stakeholders.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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