Genfinity Philippines, Inc.

• Join our team as a TELEMEDICINE PHYSICIAN • Provide medical assessments and advice over the phone • Support subscribers to access skilled medical advice anytime, anywhere

• Provide day-to-day operational support for compensation processes (equity, merit, and related activities) • Maintain and update compensation trackers and exception logs • Prepare and generate compensation letters using templates • Support data validation and quality checks before uploads to production systems • Assist with compensation survey submissions and related data preparation • Support vendor and procurement activities (renewals, invoices, payments) related to compensation tools • Monitor and maintain routine updates needed for compensation processes (e.g., FX rates, calculating promotion equity grants) • Prepare, organize, and split files as needed for compensation processes and reporting • Coordinate with People Ops, HRIS, and Payroll to support compensation operations

• Handling customer technical support cases through telephone, webchat and email submission • Evaluating networking system and security systems through assessing compatibility of hardware with existing programs • Troubleshooting networks, switches, routers, and network performance issues • Maintain client confidence by keeping their information confidential • Update CRM tickets and manage escalations to the engineering team • Account maintenance of Deep Sentinel Customers. Including scheduled health checks and developing relationships with key clients • Serve as a liaison and act as an advocate for the customer between the customer and Deep Sentinel • Evening and Weekend availability is required

• Support a fast-paced Talent Acquisition department with all interview scheduling and by providing a seamless candidate experience from start to finish • Build trusting relationships with managers, interviewers, recruiters and HRBP’s to collaborate and drive performance. • Run point on all onboarding tasks and questions for new hires; including but not limited to: background check management and US I-9 verification paperwork • Identify opportunities for improving candidate experience and optimizing scheduling efficiency • Quality checks offer documentation to remove errors, ensure consistency and comply with location specific laws and regulations

• Assist with administrative tasks related to salary recommendations and compensation planning. • Support talent review cycles by using predictive analytics and AI tools to analyze employee engagement data, tenure, talent review data, and compensation. • Flag team members who might be attrition risks based on data analysis. • Execute Performance vs. Compensation Mapping by using AI-assisted spreadsheet tools to analyze rep quota attainment against their compensation bands. • Create specialized AI agents to streamline the administrative lift of merit and review cycles. • Handle administrative processing for the team, including offboarding, backfill requests, and employee separations. • Assist in tracking time sheets and making time sheet adjustments when needed across the organization. • Support engagement and feedback cycles by running pulse survey comments or exit interview analysis. • Utilize AI to assist in analyzing and identifying hidden themes, bottlenecks, or cultural issues within the organization from exit interviews and pulse surveys. • Assist in building out Gems and AI Agents specifically designed to help the People Partner team on the administrative side of day-to-day tasks.

• Lead the end-to-end delivery of strategic IT and business transformation projects including Salesforce platform transformation, SAP rollout and other enterprise system implementations. • Develop and maintain comprehensive project plans, schedules, budgets, risk registers and RAID logs throughout the full project lifecycle. • Define project scope, objectives and deliverables in collaboration with business and IT stakeholders, ensuring clear governance and accountability. • Track and report on project progress, milestones, budget consumption and risks, escalating issues to the IT PMO lead and Global IT Manager as appropriate. • Ensure adherence to Bimeda’s IT PMO standards, methodologies and governance frameworks. • Coordinate and lead project workstreams involving cross-functional and cross-regional teams across North America, LATAM, Europe, Africa and Asia. • Engage proactively with senior business and IT stakeholders, including regional CEOs, functional leads and executive sponsors, to align project objectives with business priorities. • Prepare and present clear, concise project status reports, steering committee packs and executive-level communications. • Act as the primary point of contact for project-related communications between business stakeholders and the IT delivery team. • Build and maintain effective working relationships with third-party vendors, system integrators and contract resource providers. • Coordinate internal IT resources across the Global Technical, Data & Analytics and Global Applications functions in support of project delivery. • Work with vendors and external partners to plan resource requirements, manage deliverables and ensure contractual obligations are met. • Contribute to the ongoing development and maturation of the Bimeda IT PMO, including templates, tooling, governance processes and reporting standards. • Share lessons learned and best practices across the project management community within Bimeda IT. • Support the Global IT Project Management lead in portfolio-level planning, capacity management and prioritization activities.

• Maintain and update the Group’s intercompany transaction database, ensuring all intra-group flows (goods, services, royalties, financing) are accurately recorded and categorised. • Support the preparation and maintenance of net margin per product and perentity profitability analyses required for transactional net margin method (TNMM) and other TP benchmarking exercises. • Collate and structure the financial inputs required for the annual Local File and Master File preparation, working alongside external advisors (KPMG and PwC) as directed by the Group Tax team. • Prepare first draft local files for review. • Monitor and report on intercompany pricing versus approved policy positions, flagging deviations for review. • Assist in the preparation of comparables data extracts and functional analysis supporting documentation. • Maintain a comprehensive and current intercompany debt register covering all intra-group loans across both Group perimeters (Bimeda and Sterimol). • Track principal balances, interest rates, maturity dates, and currency exposures across all intercompany financing arrangements. • Reconcile loan balances against underlying loan agreements and flag discrepancies for resolution. • Prepare supporting schedules for intercompany interest calculations and support withholding tax monitoring in relevant jurisdictions. • Support the Group Tax team in managing the global tax compliance calendar across all jurisdictions, tracking deadlines and ensuring relevant financial data is assembled in advance. • Prepare and maintain entity-level financial data packs required for local corporation tax filings, ensuring consistency with statutory accounts. • Assist in the preparation and reconciliation of tax provision data, supporting both the Bimeda and Sterimol provisioning processes. • Maintain the Rolling Tax Computation Summary, updating actuals and flagging variances for review by the Group Tax Director. • Compile financial data required for responses to tax authority queries and audit information requests, under the direction of the Group Tax team. • Interrogate large and complex financial datasets from multiple source systems (ERP, consolidation tools, management accounts) to extract tax-relevant data. • Identify and resolve data inconsistencies across entities, currencies, and reporting periods. • Build and maintain structured Excel-based models and trackers aligned to the Group Tax function’s document suite and governance framework. • Prepare clear, well-structured outputs for review by PC and ROR, including exception reports, trend analyses, and compliance dashboards. • Liaise with local Financial Controllers across the Group to collect trial balance data, statutory accounts, and other financial inputs required for tax purposes. • Follow up on outstanding data requests in a structured and professional manner, escalating delays to the Group Tax team as appropriate. • Support the standardisation of data collection templates and processes across the Group.

Miro is a visual collaboration platform founded in 2011, originally known as RealtimeBoard. It enables teams to brainstorm, plan, and work together on an infinite digital canvas. With over 100 million users globally, Miro is used by companies like Nike and Deloitte. Headquartered in Amsterdam and San Francisco, it has evolved into an innovation workspace integrating AI and enterprise tools. Position Summary The Finance Systems Manager will lead the design, ownership, and optimization of our Pigment environment, serving as the architect of scalable financial models and integrated data flows. This role bridges finance and technology—building dynamic models for headcount, revenue, OpEx, and cash flow, while ensuring seamless connections with systems like NetSuite, Salesforce, Workday, and Snowflake. Beyond system management, the Finance Systems Manager will champion enablement through documentation and training, and drive process improvements by identifying bottlenecks and automating planning cycles. The ideal candidate combines technical expertise with strong communication skills, translating complex financial logic into user‑friendly solutions that empower business decision‑making. Roles & Responsibilities - Pigment Architecture & Ownership: Serve as the Lead Architect for our Pigment environment. You will own the end-to-end lifecycle: discovery, design, build, UAT, and deployment. - Model Building: Assist in the building and refining of financial models (Headcount, Revenue/ARR, OpEx, and Cash Flow) directly within Pigment, ensuring they are dynamic, scalable, and audit-ready. - Data Strategy & Integrations: Provide overall support for the Finance Systems roadmap. Partner with our Biz Tech and Accounting to optimize data flows between Pigment and our tech stack (e.g., NetSuite, Salesforce, Workday, Snowflake). - Enablement: Act as the internal champion for Pigment. You will create documentation and lead training sessions to ensure the broader Finance and Business Org can self-serve and trust the data. - Process Engineering: Look beyond the software to improve the process. You will identify bottlenecks in our current planning cycles and automate them away. Qualifications - Bachelor’s degree in Finance, Accounting, Data Engineering or a related field   - At least 5 years of experience in Finance, Data and Systems, Finance Systems or a similar role - At least 2 years of hands-on model building in planning tools (Pigment is strongly preferred, but Anaplan, Adaptive or similar tools are also acceptable) - Background in a high-growth B2B SaaS environment is a plus - Experience with SQL, developing stand-alone applications or using AI tools is also a plus - Skilled in working with data models, versions and structures, with the ability to design formulas that are efficient and easy to maintain - Adept at identifying and fixing issues in models or data integrations, with a focus on building sustainable solutions - Strong ability to communicate technical concepts clearly to finance and business stakeholders - Solid understanding of financial statements and metrics is a bonus - Available to work from 6PM – 3AM Manila Time (3AM – 12PM Pacific Time), Monday to Friday - Work arrangement: fully remote, but may be required to report onsite if necessary - Salary: Up to PHP 200,000. ------------- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law. Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours. All information will be kept confidential according to EEO guidelines. Privacy Notice & Consent We value your privacy. By submitting your information through this form, you are applying for a position at Genfinity Philippines, Inc. and voluntarily providing personal information, including your name, contact details, and resume. This information will be collected and processed solely for recruitment purposes, including evaluating your qualifications, assessing your skills, verifying your background, and contacting you about your application. As part of the recruitment process, identity verification may be conducted at a later stage i.e. post-offer stage, which may require the collection and review of valid identification documents. Your personal data will be processed in accordance with the Data Privacy Act of 2012. You have the right to access, correct, or withdraw your data at any time. For more information, please refer to our Privacy Policy or contact our Data Protection Team at dpo@genfinity.net . By submitting this form, I acknowledge that I have read and understood the above Privacy Notice and hereby give my free, informed, and voluntary consent to the collection and processing of my personal information by Genfinity Philippines, Inc. for recruitment purposes.

As part of our rapid growth, we are looking for a Customer Success Operations & Program Specialist to join our team. In this role, you will provide the essential operational backbone for our post-sales customer programs. You will focus on the execution, maintenance, and administrative reporting that keep our customer success engine running smoothly. You will report to the Senior Customer Success Program Manager, supporting the Global Vice President of Operations and the wider Customer Success, Support, and & Enablement organization. Responsibilities ● Execute and maintain Customer Success programs and platforms, including Customer Engagement Platform admin hygiene and maintaining workflow, dashboard, and content libraries. ● Manage the day-to-day administrative aspects of project plans by grooming project backlogs, converting intake requests into tickets, and providing "SLA nudges" to ensure timely project completion. ● Support cross-functional systems and integrations by maintaining the "Field Mapping Dictionary" for our Customer Engagement Platform and SFDC, running data audit logs, and performing routine data "patch jobs" (VLOOKUP-style data fixes) to ensure data integrity and hygiene. ● Generate and distribute mission-critical reporting through documented SOPs, including weekly metric slides, quarterly metric dashboard updates with trend callouts. ● Support Customer Journey and Risk execution by running "gaps reports" on missing data/owners and maintaining the contact matrix for the Executive Sponsorship program. ● Coordinate team enablement and communications by managing agenda intake for All-Hands meetings, assembling slide decks, and distributing meeting recaps and decision logs. ● Maintain the "Operational Source of Truth" by updating SOPs (Standard Operating Procedures) for repeatable operation tasks. Requirements ● At least 3–5 years of industry experience in GTM operations, customer success coordination, or a program support role within the technology industry. ● Proficiency in Project Management tools, specifically Jira (backlog grooming/ticket management) ● Strong data literacy and technical hygiene, with the ability to perform complex data cleanup in Excel/Sheets (VLOOKUPs, pivot tables). ● High attention to detail for Quality Assurance, particularly in testing automation workflows, link validation, and merge tag accuracy in customer-facing comms. ● Excellent written communication skills, with a focus on documenting technical processes (SOPs) and summarizing meeting outcomes for leadership. ● Operational mindset, thriving on "below-the-line" work like database audits, folder organization, and calendar management. ● Self-driven problem solver who can work independently in a fast-paced remote environment and meet strict weekly reporting cadences. ● Strong sense of ownership over the consistency of program data, ensuring that "Must Win" trackers and RAG statuses are always current. Advantages ● Experience with Customer Engagement Platforms like Gainsight, ChurnZero, or Planhat (preferred). ● Technical documentation skills, such as experience building out internal Knowledge Bases or Confluence pages. ● Familiarity with Revenue Operations tools like Salesforce or Tableau. ● AI-Enabled Operations: Experience or high proficiency using Generative AI, Gemini and NotebookLM to synthesize large datasets, draft first-pass documentation, and automate routine administrative workflows. ● Experience supporting US-based leadership in a high-growth, remote-first environment ------------- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law. Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours. All information will be kept confidential according to EEO guidelines. Privacy Notice & Consent We value your privacy. By submitting your information through this form, you are applying for a position at Genfinity Philippines, Inc. and voluntarily providing personal information, including your name, contact details, and resume. This information will be collected and processed solely for recruitment purposes, including evaluating your qualifications, assessing your skills, verifying your background, and contacting you about your application. As part of the recruitment process, identity verification may be conducted at a later stage i.e. post-offer stage, which may require the collection and review of valid identification documents. Your personal data will be processed in accordance with the Data Privacy Act of 2012. You have the right to access, correct, or withdraw your data at any time. For more information, please refer to our Privacy Policy or contact our Data Protection Team at dpo@genfinity.net . By submitting this form, I acknowledge that I have read and understood the above Privacy Notice and hereby give my free, informed, and voluntary consent to the collection and processing of my personal information by Genfinity Philippines, Inc. for recruitment purposes.

Job Summary The Accounting Supervisor will be responsible for reviewing all aspects of the general ledger, ensuring the accuracy and integrity of financial records, and supervising a team of accountants. This role requires a strong understanding of accounting principles, excellent analytical skills, and the ability to lead and develop a team. Responsibilities - Oversee the daily operations of the general ledger accounting functions including but not limited to Cash, Prepaids, Fixed Assets, Intangibles, Leases, Compensation Accounting (Payroll, SBC, PTO, Bonus accruals, etc.). - Ensure accurate and timely monthly, quarterly, and annual close processes. - Review and approve journal entries and balance sheet reconciliations - Analyze financial data and prepare comprehensive financial reports for management. - Develop and implement accounting policies and procedures to ensure compliance with GAAP and internal controls. - Supervise, mentor, and develop a team of general ledger accountants. - Collaborate with other departments to ensure accurate and timely financial reporting. - Participate in the external audit process, providing necessary documentation and explanations. - Identify and implement process improvements to enhance efficiency and accuracy. - Assist with special projects and initiatives as needed. Qualifications - Bachelor's degree in Accounting, Finance, or a related field. - Minimum of 5-7 years of progressive accounting experience, with at least 1-3 years in a management or supervisory role. - Strong knowledge of Generally Accepted Accounting Principles (GAAP). - Proficiency in accounting software (e.g., SAP, Oracle, NetSuite) and advanced Excel skills. - Excellent analytical, problem-solving, and organizational skills. - Ability to communicate effectively, both written and verbal, with all levels of the organization. - Proven ability to lead and develop a team. - High level of attention to detail and accuracy. ------------- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law. Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours. All information will be kept confidential according to EEO guidelines. Privacy Notice & Consent We value your privacy. By submitting your information through this form, you are applying for a position at Genfinity Philippines, Inc. and voluntarily providing personal information, including your name, contact details, and resume. This information will be collected and processed solely for recruitment purposes, including evaluating your qualifications, assessing your skills, verifying your background, and contacting you about your application. As part of the recruitment process, identity verification may be conducted at a later stage i.e. post-offer stage, which may require the collection and review of valid identification documents. Your personal data will be processed in accordance with the Data Privacy Act of 2012. You have the right to access, correct, or withdraw your data at any time. For more information, please refer to our Privacy Policy or contact our Data Protection Team at dpo@genfinity.net . By submitting this form, I acknowledge that I have read and understood the above Privacy Notice and hereby give my free, informed, and voluntary consent to the collection and processing of my personal information by Genfinity Philippines, Inc. for recruitment purposes.