Grand Canyon Education, Inc.

• Provides advanced, customer-focused technical assistance to university faculty across multiple channels, including phone, chat, and email. • Responsible for troubleshooting complex issues related to classroom technology and supported applications, resolving escalated cases, and ensuring timely, effective solutions. • Collaborates across teams to address technical challenges, maintains detailed case documentation, and consistently meets quality and service metrics. • Handles escalated issues and conducts advanced troubleshooting to effectively resolve problems.

• Oversee the Denver, CO territory in this unique remote opportunity. • Host and implement event/activity plans for your territory. • Provide exceptional counseling to prospective students and their families. • Maintain a full schedule that includes fairs, school visits, presentations, community/campus events, and hosting campus visits. • Use critical thinking skills to support prospective Grand Canyon University campus students and families through the admissions process.

Title: Editor Location: Nationwide time type Full time job requisition id R000067155 Primary Responsibilities /Accountabilities/ Essential Functions: - Completes tasks with guidance, meeting Level I expectations and gradually developing independence in task completion. - Edits curriculum and associated educational/institutional materials in a variety of systems and formats for grammar, mechanics, clarity, consistency, and adherence to appropriate styles, including house, APA, MLA, Turabian, and others as needed. - Ensures appropriate context, audience, and purpose while editing. - Collaborates directly with curriculum developers and instructional designers to ensure that projects are delivered on schedule and reflect appropriate editorial standards. - Works toward independently managing multiple projects to meet ongoing and varied deadlines. - Stays abreast of changes in the field of editing and requirements of the organization, making appropriate adjustments to practice. - Provides quality service in working with partners, in accordance with workflows within intra- and inter-departmental entities and facilitates communication among stakeholders. - Learns to establish self-driven expectations to achieve a high level of quality, productivity, and service. - Demonstrates proficiency in performing as a Level II Editor to complete job related duties independently within 12 months. - Performs other duties as required. Equipment Used and Responsibility - Computer Skills: Excellent skill in Microsoft Office suite; Ability to learn additional software as needed. - Writing and Communication Skills: Excellent knowledge of grammar and command of the English language. Supervisory Responsibilities N/A Experience/ Education - Bachelor’s degree required in journalism, communication, writing, English, language arts, or related field. - Minimum 3 years of relevant experience. - Must be able to pass pre-employment investigations. Physical Requirements: - Sitting: 6-7 hours a day - Standing: 1-2 hours a day - Walking: 1-2 hours a day - Lifting: Occasionally - Carrying: Rarely - Pushing: Rarely - Bending: Rarely - Squatting: Rarely - Kneeling: Rarely - Climbing: Rarely - Reaching: Occasionally - Grasping: Frequently - Fine Eye to Hand Coordination: Continuously - Driving: Rarely - Work Environment: Work performed primarily remote with expectations to attend on campus and in-office meetings as required. Work is performed primarily inside, subject to variations in temperature and weather, equipment noise and dust.

• Define and implement QA practices and procedures, incorporating test automation and AI-powered testing tools. • Create, organize, and maintain a comprehensive test plan library, including automated regression suites. • Develop and maintain test automation (Selenium, Playwright, Cypress) to verify functional requirements, web standards, and accessibility compliance. • Build automated test scripts for UI, API, and integration testing within CI/CD pipelines. • Evaluate and integrate AI-driven testing tools (visual regression, self-healing scripts, intelligent test generation) to improve coverage and efficiency. • Establish, maintain, and audit the marketing QA process for software projects. • Research QA standards, AI/ML testing capabilities, and automation trends; recommend process improvements to management. • Understand business objectives and technical implementation of GCU’s marketing websites and applications. • Coordinate product releases with all relevant stakeholders. • Meet with developers and users to understand testing needs and document requirements. • Analyze, design, and prepare test data requirements, including synthetic data generation. • Create, execute, and maintain test plans based on technical and business requirements. • Design, develop, debug, and maintain test scripts across manual and automated workflows. • Provide task dependencies, priorities, and time estimates. • Optimize QA tools and processes through continuous improvement, leveraging test analytics and AI-powered defect prediction. • Stay current on software upgrades, browser releases, AI testing innovations, and automation advancements.

• Oversee the Riverside, CA territory in a remote work from home role • Provide exceptional counseling to prospective students and their families • Host and implement event/activity plans for territory • Connect with community college students, faculty and staff in local community colleges • Promote Grand Canyon University student success and institutional growth • Support prospective Grand Canyon University campus students and families through the admissions process

• Oversee the Phoenix, AZ territory • Identify and implement event/activity plans for your territory • Build awareness of online academic programs • Provide exceptional counseling to prospective students • Support prospective Grand Canyon University students through the admissions process

Title: Account Executive - Online Division locations Newburgh, NY time type Full time job requisition id R000066694 Come Grow With Us Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! We are looking for a motivated Account Executive to oversee the Newburgh, NY territory in this unique community-based opportunity. Starting salary is $75,000 per year with an earning potential of a six-figure income after 5 years of successful service as an Account Executive/University Development Counselor. New hire training will be held in-person at our Phoenix, AZ campus. Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits. Who you are: You’re a goal-getter who is passionate about the power of education. Over the past 3+ years, you’ve demonstrated success in outside business development, consultative sales or account management. You know it’s not all about achieving your goals. While that does get you excited, what you really thrive on is using your exceptional communication and coaching skills to help non-traditional Grand Canyon University students’ level up in their lives through quality education. Now is the time to bring your talent to Grand Canyon Education, where you’ll have the opportunity to play an integral role in providing Grand Canyon University students the roadmap for success from application through to completion of the first few classes. Here’s a taste of how you’ll make your mark as an Account Executive with us. As an Account Executive, a typical week might include the following: - Strategy and execution. You’ll be consistently identifying and implementing event/activity plans for your territory, building awareness of our online academic programs for education, healthcare and business and drive inquiry generation. You’ll shape high impact partnerships for your territory and execute your daily work through informational presentations, calls and emails, iterating as needed to maximize value. - Partner and influencer. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students, their families and partners. Whether in-person, over the phone or via email, you will champion the GCE mission, promoting Grand Canyon University student success and institutional growth. - Heart and Hustle. This is a remote role with ambitious targets! Working independently, you’ll be using your out-of-the-box critical thinking skills to support prospective Grand Canyon University students through the admissions process, guiding them on the right path towards a successful online learning experience. The role might be right for you if you have: - A Bachelor’s degree required. No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments. - Outstanding time management skills. In this role, you’ll be wearing many hats, so you’ll need to show that not only have you honed your time management skills, you also know how to prioritize competing priorities even while travelling. - Clear communication skills. You can explain just about anything to anyone and you’re comfortable communicating in person, in writing and on the phone. You’ll also need to have well developed listening skills. - Self-motivation and drive to succeed. You volunteer for new challenges without waiting to be asked. You’re going to take ownership of the time you spend with Grand Canyon University students and truly make a difference. - High emotional intelligence. In this role, you’ll be coaching a diverse range of Grand Canyon University students, each with unique circumstances. You’ll also have partner relationships to develop and nurture. Ability to demonstrate empathy is key to success in this role. - A valid driver's license, reliable transportation and a flexible schedule. Since this role requires extensive travel in your territory, you’ll need a clean driving record and ability to use your personal vehicle. Some events might require evening and/or weekend availability. - Computer literacy. We rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required. Bonus points if you have: - Relevant industry related professional experience. - Experience working with CRM tools. What we’ll offer in return: - A career where your work makes a difference. - A stable income with a good salary. - Opportunity to own your part of the business without the risks of owning your own business. - Ongoing professional development and growth. - Outstanding benefits and work perks. - Collaborative and supportive work environment....and more! #INDLOPESUP

Title: Account Executive- Online Division- Grand Canyon University Location: Miami, FL time type Full time posted on Posted 2 Days Ago job requisition id R000066649 Job Description: Come Grow With Us Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! We are looking for a motivated Account Executive to oversee the Miami, FL territory in this unique community-based opportunity. Starting salary is $75,000 per year with an earning potential of a six-figure income after 5 years of successful service as an Account Executive/University Development Counselor. New hire training will be held in-person at our Phoenix, AZ campus. Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits. Who you are: You’re a goal-getter who is passionate about the power of education. Over the past 3+ years, you’ve demonstrated success in outside business development, consultative sales or account management. You know it’s not all about achieving your goals. While that does get you excited, what you really thrive on is using your exceptional communication and coaching skills to help non-traditional Grand Canyon University students’ level up in their lives through quality education. Now is the time to bring your talent to Grand Canyon Education, where you’ll have the opportunity to play an integral role in providing Grand Canyon University students the roadmap for success from application through to completion of the first few classes. Here’s a taste of how you’ll make your mark as an Account Executive with us. As an Account Executive, a typical week might include the following: - Strategy and execution. You’ll be consistently identifying and implementing event/activity plans for your territory, building awareness of our online academic programs for education, healthcare and business and drive inquiry generation. You’ll shape high impact partnerships for your territory and execute your daily work through informational presentations, calls and emails, iterating as needed to maximize value. - Partner and influencer. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students, their families and partners. Whether in-person, over the phone or via email, you will champion the GCE mission, promoting Grand Canyon University student success and institutional growth. - Heart and Hustle. This is a remote role with ambitious targets! Working independently, you’ll be using your out-of-the-box critical thinking skills to support prospective Grand Canyon University students through the admissions process, guiding them on the right path towards a successful online learning experience. The role might be right for you if you have: - A Bachelor’s degree required. No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments. - Outstanding time management skills. In this role, you’ll be wearing many hats, so you’ll need to show that not only have you honed your time management skills, you also know how to prioritize competing priorities even while travelling. - Clear communication skills. You can explain just about anything to anyone and you’re comfortable communicating in person, in writing and on the phone. You’ll also need to have well developed listening skills. - Self-motivation and drive to succeed. You volunteer for new challenges without waiting to be asked. You’re going to take ownership of the time you spend with Grand Canyon University students and truly make a difference. - High emotional intelligence. In this role, you’ll be coaching a diverse range of Grand Canyon University students, each with unique circumstances. You’ll also have partner relationships to develop and nurture. Ability to demonstrate empathy is key to success in this role. - A valid driver's license, reliable transportation and a flexible schedule. Since this role requires extensive travel in your territory, you’ll need a clean driving record and ability to use your personal vehicle. Some events might require evening and/or weekend availability. - Computer literacy. We rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required. Bonus points if you have: - Relevant industry related professional experience. - Experience working with CRM tools. What we’ll offer in return: - A career where your work makes a difference. - A stable income with a good salary. - Opportunity to own your part of the business without the risks of owning your own business. - Ongoing professional development and growth. - Outstanding benefits and work perks. - Collaborative and supportive work environment....and more! #INDLOPESUP

• Handles Technical Support Calls, chats, emails, and social media requests regarding online classroom access from students. • Assists Students with basic and advanced troubleshooting, ongoing issues, and provides assistance on classroom technology setup. • Handles advanced issues related to browser troubleshooting for supported applications. • Follows through and communicates with the user while working the problem to ensure successful and timely completion of the problem. • Works with team members and other GCU departments on behalf of the customer to resolve issues. • Consistently meets first contact resolution metrics. • Works alternate shift hours as assigned to handle the call in/ticket requests. • Prepares required documentation related to customer requests and resolution and adheres to proper documentation guidelines. • Determine when to escalate issues to management level for assistance. • Inform management of persistent and recurring issues. • Effortlessly engage with callers, actively listen, analyze, and isolate tech issues. • Comfortably navigate multiple applications to research solutions. • Multitask in systems while patiently providing step-by-step instructions. • Calmly provide conflict resolution. • Navigate frustrated customer situations. • Work independently with discipline in a virtual environment. • Work in a highly structured environment with strict adherence to your assigned full-time schedule taking high-volume inbound calls from customers. • Work at a desk, wearing a wired headset, while talking to customers in a high-volume, fast-paced, and sometimes stressful environment.

Title: Sales Manager Job Description: time type Full time job requisition id R000066424 The Sales Manager at Grand Canyon Education is a revenue-driven leadership role responsible for scaling a multi-product sales program that supports Canyon Promotions, Canyon Creative, and the GCE Ad Agency. This position leads sales strategy and execution across three growing business lines, driving pipeline development, conversion performance, and revenue growth through a high-performing team of student sales representatives from Grand Canyon University’s College of Business. The Sales Manager will build and optimize scalable sales processes, coach and develop sales talent, and partner cross-functionally with marketing, creative, and operations teams to deliver measurable business results while maintaining a strong performance culture. Salary Range: $75,000 – $120,000 annually, plus performance-based bonus. Location: AZ Remote - Occasional visits to Campus Primary Responsibilities /Accountabilities/ Essential Functions: - Own and execute sales strategy across all three product lines. - Drive performance toward revenue targets (PPC, Promotions, Creative). - Manage student sales representatives across three product lines. - Monitor pipeline, conversion rates, and monthly/quarterly sales goals. - Identify opportunities to scale high-performing verticals, industries, and territories. - Recruit, hire, and onboard student sales representatives. - Provide ongoing coaching, call reviews, and performance feedback. - Set individual and team sales targets and hold reps accountable. - Foster a high-energy, performance-driven team culture. - Partner with GCU faculty to align roles with academic credit requirements. - Ensure students are gaining meaningful, resume-building experience. - Develop structured training programs (sales, product knowledge, CRM usage). - Design and manage territory assignments (verticals, regions, metros). - Ensure proper lead routing and CRM discipline to avoid overlap. - Optimize outreach strategies across industries and geographies. - Work closely with marketing, operations, and creative teams to support sales. - Ensure smooth client onboarding and handoff processes. - Provide feedback on product offerings, pricing, and positioning. - Other duties as assigned. Equipment Used and Responsibility - Hubspot - Salesforce - CRM Platforms - MS Suite Experience/ Education - Bachelors Degree in Marketing or a related field required - Minimum 3 years of experience in sales, business development, or sales management. - Proven ability to lead and coach sales teams. - Strong understanding of B2B sales processes and pipeline management. - Experience managing multiple products or service lines. - Excellent communication, organization, and leadership skills. - Experience in digital marketing, advertising, or agency environments preferred. - Experience working with or mentoring students, interns, or early-career talent preferred. - Experience in SMB or mid-market sales preferred. - Must pass pre-employment background investigation.