GC Realty & Development, LLC

Role Description At GC Realty & Development, we pride ourselves on delivering The GC Realty Experience™-which means every work order gets handled accurately, efficiently, and with a high standard of service. The Maintenance Coordinator is the engine behind that experience. You'll assign work orders, communicate with vendors and residents, and keep things moving behind the scenes. This is a remote position (for international team members), but don't mistake that for easy—we move fast, hold each other accountable, and expect top-tier performance. Qualifications - 2+ years of experience managing vendors, general contractors, or subcontractors - Solid working knowledge of residential repairs—HVAC, plumbing, electrical, handyman basics - Familiarity with market repair pricing in the Chicago area is a plus - High attention to detail and the ability to manage multiple tasks without dropping the ball - Strong written and verbal English communication - A track record of owning outcomes and getting results without needing to be micromanaged - Effective time management skills and the ability to stay on task in a dynamic environment Requirements - Calm and collected under pressure, even when vendors miss deadlines or tenants call twice in an hour - A detail-obsessed organizer who doesn't let anything slip through the cracks - A people person who can negotiate pricing with vendors and de-escalate a frustrated resident call—all before lunch Benefits - Salary: $7.00 - $9.00 USD per hour - Monthly Bonus: 12% opportunity for performance-based bonus - Book Club: Up to $500 per year for reading approved books - Referral Program: $1,000 bonus for referring a candidate who gets hired - Professional Development: A budget allocated to support team members who want to grow - Paid Time Off: 10 days of accrued PTO per year - Paid Birthday: Take your birthday or another day that month off, on us - Paid Holidays: 7 paid holidays per year - Culture of ownership: We don't babysit. We collaborate, solve problems, and deliver results Company Description Join a Team That Gets Stuff Done! At GC Realty & Development, we're not your average property management company—and we're not looking for average team members either. If you're the kind of person who takes ownership, communicates clearly, and thrives in a fast-paced environment, keep reading. This isn't just another coordinator role—it’s your chance to join a team that's redefining what responsive property management looks like. If you're ready to own your outcomes, drive results, and bring structure to the chaos, we want to hear from you.

Role Description GC Realty & Development is looking for a Resident Services Specialist who thrives in a fast-paced environment and takes pride in delivering exceptional service. In this role, you'll own the full resident communication experience, managing inbound calls, emails, and chats while collaborating cross-departmentally to resolve issues and coordinate key processes like move-outs. If you're detail-oriented, calm under pressure, and genuinely passionate about helping people, this role is built for you. What You'll Do - Own the Resident Experience: - Serve as the primary point of contact for all resident communication across calls, live chat, texts, and email, responding promptly and professionally at every touchpoint. - Manage Your Inbox and Tasks: - Keep things moving by staying on top of emails and follow-ups, ensuring every inquiry is handled within established response times. - Collaborate Across Departments: - Work closely with other teams to resolve resident and client issues, always keeping the best interest of all parties in mind. - Coordinate the Move-Out Process: - Oversee move-outs from start to finish, including confirmations, key returns, and all required documentation. - Show Up and Grow: - Attend weekly department meetings and one-on-ones with your manager, and actively contribute ideas that make the team better. - Flag and Solve Problems: - Spot issues before they escalate, raising concerns with your team and manager and collaborating on solutions. - Be a Team Player: - Support teammates during busy periods and take on additional tasks as the team grows and evolves. Qualifications - Customer Service Experience: At least 3 years in a customer-facing role. You genuinely enjoy talking to people and helping them solve problems. - Confident Communicator: You can navigate difficult conversations with professionalism, empathy, and composure. - Strong English Communication Skills: You communicate clearly and effectively in both written and verbal form. - Sharp Attention to Detail: You stay organized, catch the small stuff, and don't let things fall through the cracks. - Calm Under Pressure: Fast-paced and high-volume doesn't rattle you. You stay focused and solution-oriented when things get busy. - Reliable Home Setup: You have a quiet, distraction-free workspace and the equipment needed to perform at your best. Benefits - Salary: $7.00 USD per hour - Monthly Bonus: Up to 12% bonus based on performance each month - Book Club: Company funded reading program worth up to $500 per year - Referral Program: Refer a hired team member and receive a $1,000 bonus - Paid Time Off: 10 accrued PTO days per year - Paid Birthday: Take a paid day off during your birthday month - Paid Holidays: 7 paid holidays recognized annually - *A currency exchange rate program ensures your compensation remains equitable regardless of your location. Company Description For over 20 years, GC Realty & Development has been an industry leader, guided by our core values: RESPONSIVE, OWN IT, GET SH*T DONE, and BETTER RESULTS. Providing exceptional service is what we do every day. We recently updated our core values to include "GET SH*T DONE" because, looking back, our most successful team members were the ones who embodied that mindset. Does that sound like you? Ready for the challenge? Check out our reputation online and learn more about us through our podcast, Straight Up Chicago Investor. Any employment offer is contingent upon the successful completion of a criminal background check, and professional reference checks.

Role Description Remote Turnover Coordinator Opportunity with a Growing Chicago Property Management Firm Before you read any further, ask yourself three quick questions: - Do you have experience managing vendors and contractors through residential unit turnovers? - Have you worked in maintenance coordination or turnover management within residential property management? - Are you someone who takes ownership, moves fast, and wants your output to directly impact what you earn? If you answered yes to all three, this role was built for you. If not, we genuinely wish you the best and hope you find the right fit elsewhere. Qualifications - Strong spoken and written English skills (C1 or C2 level) - At least 3 years of experience managing vendors, general contractors, and subcontractors in residential property management - Hands on experience with turnover coordination - Working knowledge of residential repair costs, timelines, and standards - Available full time remote, Monday through Friday, 8:00 AM to 5:00 PM CST - A reliable computer (i3 processor or better, 8 GB RAM minimum), high speed internet, webcam, microphone, and a dedicated workspace - Comfortable using email, Google Drive, spreadsheets, and other digital tools - Strong multitasking and organizational skills with close attention to detail Requirements - Coordinate move out inspections with inspectors to capture the full condition of the unit - Build a detailed scope of work and price out each line item based on the move out findings - Present the scope to the client for approval and collect funds before work begins - Oversee completion of all scope items and conduct a follow up quality control check - Hand off the finished unit to leasing as rent ready, verified against GC Property Standards Benefits - Salary: $10.00 USD per hour - Monthly Bonus: 12% opportunity for performance based bonus - Book Club: Up to $500 per year for reading approved books - Referral Program: $1,000 bonus for referring a candidate who gets hired - Paid Time Off: 10 days of accrued PTO per year - Paid Birthday: Take your birthday or another day that month off, on us - Paid Holidays: 7 paid holidays per year Company Description GC Realty & Development is a Chicago based property management company on the move. We earned a spot on the INC 5000 list, manage over 1,400 residential units, and are scaling to 3,500 and beyond. We are not slowing down and we are looking for people who do not want to either. The GC Realty Experience™ At GC Realty & Development, everything we do is guided by four core values: - Responsive - Own It - Get Stuff Done (GSD) - Better Results Together, these make up The GC Realty Experience™. It is not a slogan. It shows up in how we communicate, how we solve problems, and how we treat every person who comes in contact with our brand, whether that is a resident, a client, a vendor, or a new team member. We make doing business with us easy. We offer the right solutions the first time and leave everyone with an experience worth talking about. That standard does not change when things get hard. In fact, that is exactly when it matters most. No matter where you sit in the company, you are responsible for making The GC Realty Experience™ real every single day. Are you the right fit??? We encourage you to check out our reputation online, our GlassDoor reviews, and our podcast, Straight Up Chicago Investor! Any employment offer is contingent upon the successful completion of a criminal background check, and professional reference checks.

Role Description Now Hiring a Remote Turnover Coordinator to Support a Scaling Chicago Property Management Portfolio. Stop here and ask yourself three things before you go any further: - Do you have real experience running unit turnovers and keeping vendors on schedule in residential property management? - Have you built scopes of work, priced repairs, and managed projects through to completion? - Are you the kind of person who thrives when accountability is high and the rewards match your effort? If those three boxes are checked, you are exactly who we are looking for. If not, best of luck out there. Qualifications - Advanced English fluency in both speaking and writing (C1 or C2 required) - Three or more years of hands-on vendor and contractor management within residential property management - A proven track record in turnover coordination - Practical knowledge of what repairs should cost and how long they should take in northeastern Illinois residential properties - Committed availability Monday through Friday, 8:00 AM to 5:00 PM CST in a fully remote capacity - A reliable machine (i3 or better, 8 GB RAM or more), fast internet, and a proper home office setup with webcam and microphone - Fluency with digital tools including email platforms, Google Drive, spreadsheets, and property management systems - The kind of person who keeps multiple balls in the air without dropping any of them Requirements - Manage the full move out to move in turnover process on the maintenance side, averaging 35 units per month across an active team - Coordinate move out inspections with inspectors to capture the full condition of each unit - Review vendor quotes and build a detailed line item scope of work with accurate pricing based on company standards - Present the scope to the client for approval and collect funds before any work begins - Oversee all active projects from start to finish, keeping vendors on timeline and budget - Conduct follow up quality control checks to confirm all scope items are complete before the unit is handed off - Lead and guide the maintenance team through daily turnover operations, setting the pace and the standard - Resolve client and vendor issues quickly and escalate strategically when the situation calls for it - Onboard new vendors with the right expectations from day one to ensure consistent results - Manage and grow the vendor network to make sure we always have the right people for the right jobs - Hand off completed units to leasing as rent ready, verified against GC Property Standards Benefits - Salary: $10.00 USD per hour - Monthly Bonus: Up to 12% bonus based on performance each month - Google Reviews: $25 USD per positive Google review that references you by name - Book Club: Company funded reading program worth up to $500 per year - Referral Program: Refer a hired team member and receive a $1,000 bonus - Paid Time Off: 10 accrued PTO days per year - Paid Birthday: Take a paid day off during your birthday month - Paid Holidays: 7 paid holidays recognized annually - A currency exchange rate program ensures your compensation remains equitable regardless of your location. This Role Is Not a Good Fit If... - Organization and task management are not your strong suits - You prefer a slow and predictable work environment - Your background is purely administrative with no vendor or project management experience - You wait to be told what to do instead of figuring it out and moving forward - Accountability makes you uncomfortable

Role Description As a the Property Management Team Lead, you are the primary point of contact for property owners. You'll manage client communication, coordinate with internal teams, review financials, obtain approvals, and ensure owners feel informed, confident, and cared for. This role requires strong judgment, emotional intelligence, and the ability to stay calm and decisive—even when things get complicated. Compensation - $80K + 20% in Performance-Based Compensation paid out monthly - Medical, Dental, Vision + optional Life, AD&D, Disability, Critical Illness, Accident & Healthcare FSA - 401K Plan - Paid Birthday Off - 10 accrued PTO days per year - 7 Paid holidays off - $500 a year for reading and personal growth - $25 USD for every positive Google review that mentions you by name - $1,000- $3,000 referral bonus for referring a team member - $250 referral bonus for referring a new client Key Responsibilities - Client Communication & Experience - Serve as the primary point of contact for property owners, ensuring proactive communication across all main touchpoints, and that all questions and concerns are handled promptly and effectively. - Respond to client emails, calls, and texts within 2 hours. - Deliver the GC Realty Experience™ by being proactive, responsive, and solution-oriented. - Keep clients informed of issues, next steps, and outcomes before they have to ask. - Coordinate closely with leasing, maintenance, and finance teams to ensure alignment. - Team Management and Accountability - Oversee and mentor a small operations/customer service team responsible for managing day-to-day property activities, while setting clear expectations for service and responsiveness. - Hold team members accountable for results by monitoring performance, addressing gaps quickly, and ensuring follow-through on responsibilities. - Address performance issues directly and professionally, having honest conversations that drive improvement and clarity. - Provide coaching and feedback to help team members grow while maintaining high service standards. - Step in to resolve escalated issues with residents, clients, or vendors when situations become complex or sensitive. - Financial & Operational Support - Review property financials and explain ROI, concessions, and statement corrections clearly to clients. - Obtain owner approvals for work orders, turnovers, and capital improvements. - Participate in renewal and resident negotiations when needed. - Coordinate strategy calls when units sit vacant without applications. Qualifications - At least 5 years of direct, client-facing experience in residential property management (SFH or multifamily). - 3+ years of experience managing a team, including setting expectations, providing feedback, and addressing performance challenges. - Ability to get things done in a super busy environment. - Comfortable handling difficult conversations with professionalism and empathy. - Strong problem-solving and decision-making skills. - Tech-savvy and comfortable working in property management systems. Company Description Every day at GC Realty & Development LLC, we deliver The GC Realty Experience through our company core values: RESPONSIVE, OWN IT, GSD, and BETTER RESULTS. The GC Realty Experience is simply part of our DNA. You see it in our words, actions, and decisions every single day. We want any GC team member, client, resident, vendor, or anyone that comes in contact with the brand to feel the GC Realty Experience. We consistently make doing business with us easy by offering the right solutions the first time and leaving everyone with a remarkable customer experience.