Gameloft

Senior Graphic Designer, Marketing Temporary Contract Employment Type Fixed-term contract Work Model Hybrid Office Location Montreal Job Experience Mid-Senior Level As a member of the Gameloft Creative Agency, the Senior Graphic Designer (Marketing) will report to the Creative Agency Lead while meeting the needs of the Marketing and User Acquisition teams to create engaging 2D content specifically designed for different performance channels, such as Facebook and Instagram, as well as creating game-specific assets, such as logos, game icons, storyboards, key art and website designs. You’ll be producing ad creatives for a variety of titles, each with its own unique visual and communication style, while always keeping in mind that the ultimate goal is to engage users and drive their direct response to generate game downloads. The ideal candidate will produce high-quality 2D creatives and will take full ownership of their tasks, including but not limited to: 2D: - Creating, retouching, staging and polishing 2D/3D pack art and marketing assets following an established style, palette and template convention - Reinforcing the atmosphere and visual impact of the packaging - Processing already created assets and producing a wide range of formats with different specifications (resizes, re-layouts, localizations) - Logo design - Creating brand guidelines for upcoming games - Creating concept illustrations (characters and environment) from early game concepts with limited visual guidelines VIDEO and MOTION DESIGN: - Basic video edits and motion animations GENERAL: - Working on multiple tasks with overlapping deadlines in a fast-paced environment - Participating in creative meetings and suggesting creative ideas and solutions - Learning and applying artistic/IP/licensing guidelines - Executing clients' (licensor/lead/supervisor) revisions on time and according to specifications - Reporting to the Creative Agency Lead for tasks, revisions, workflow, training and creative ideas

Role Description We are hiring a Customer Care Agent to support our players worldwide and ensure high-quality, timely resolution of customer requests. This role is key in maintaining player satisfaction and service quality on the Disney Dreamlight Valley project. - Handle customer requests via tickets, with potential phone support, in English and French - Investigate and resolve issues using internal tools and knowledge bases - Track, document, and follow up on cases until full resolution - Escalate complex or technical cases to relevant teams when needed - Identify recurring issues and contribute to improving support processes and templates Success will be measured by: - Fast and accurate resolution of customer cases with a strong focus on quality - High level of customer satisfaction and service consistency - Effective workload management and strong prioritization skills - Active contribution to improving support workflows and reducing recurring issues You will work closely with the Customer Care team, Lead Customer Care Agents, and Responsible Agents to ensure excellent support for our players. This role offers growth in seniority, allowing you to deepen your expertise in customer care, player support, and operational excellence within a global gaming company. Qualifications - Fluent English (written and spoken) + Ukrainian proficiency - Upper-Intermediate or Advanced level of French is required - Basic digital literacy (MS Office, CRM/ticketing tools or ability to quickly learn them) - Ability to manage workload, prioritize tasks, and work effectively under pressure - Strong communication, empathy, and customer-oriented mindset - Problem-solving skills with ownership and responsibility for outcomes - Calm, organized, and proactive approach in stressful situations - Ability to collaborate effectively within a team and adapt to changes Benefits - Possibility to work remotely in a global product company with talented people - Competitive salary based on your experience and skills - 21 days of paid vacation, 5 paid sick days, plus national holidays - Medical insurance and access to a psychologist - Parental leave support - Access to internal learning platform (courses, trainings, certifications) - Employee Referral Program with attractive bonuses - Full technical support and equipment provided

Role Description As an Account Manager, you will be responsible for managing and expanding our partnerships in Ghana, identifying new business opportunities, and driving revenue growth. You will work closely with a diverse multinational team to ensure the successful delivery of Gameloft Business Solutions to our partners. - Manage relationships with existing clients, identifying opportunities for upselling and cross-selling our products. - Prospect, approach, and present Gameloft services and products to potential new clients. - Negotiate commercial conditions and contractual aspects with clients. - Collaborate closely with the regional commercial and operations teams to drive revenue growth. - Work with technical and operations teams to launch new projects on time and within budget. - Liaise with key stakeholders – including operations, other account managers, and digital project teams – to achieve targets. - Develop a strong understanding of our products to identify potential optimizations for live projects. - Prioritize tasks with a revenue-focused approach. Qualifications - Bachelor’s degree in Business Education, Digital Marketing, Business Management, or a related field. - 2-5 years of experience working with Mobile Operators in Digital & mobile content and VAS services. - Proficiency in account management tools. - Experience in digital content delivery and management. - Fluent in English with strong presentation skills. - Solid understanding of project management principles. - Proficiency in Microsoft Office Suite and Jira. Requirements - Confident presenter with the ability to engage stakeholders. - Thrive in fast-paced environments and demonstrate creative problem-solving. - Strong organizational skills and ability to prioritize effectively. - Collaborative team player with a structured approach to work. Benefits - Life at Gameloft Business Solutions, a part of Vivendi, has been a leading innovator in digital entertainment since 2000. - We partner with global carriers, device manufacturers, and content providers to deliver engaging digital experiences. - With over 1800 games in our catalogue, including two of the world’s top 10 mobile games of all time. - We provide a diverse range of games accessible through global partners and pre-installed solutions with leading device manufacturers. - Our solutions are designed to work seamlessly across various devices, utilizing a variety of monetization models. Company Description Gameloft is an equal opportunity employer and is committed to fostering diversity and inclusivity within our work environment. Ready to level up your career and join the team? Apply now with your CV and a cover letter (both in English).

Role Description As an Account Manager, you will be responsible for managing and expanding our partnerships in Ghana, identifying new business opportunities, and driving revenue growth. You will work closely with a diverse multinational team to ensure the successful delivery of Gameloft Business Solutions to our partners. - Manage relationships with existing clients, identifying opportunities for upselling and cross-selling our products. - Prospect, approach, and present Gameloft services and products to potential new clients. - Negotiate commercial conditions and contractual aspects with clients. - Collaborate closely with the regional commercial and operations teams to drive revenue growth. - Work with technical and operations teams to launch new projects on time and within budget. - Liaise with key stakeholders – including operations, other account managers, and digital project teams – to achieve targets. - Develop a strong understanding of our products to identify potential optimizations for live projects. - Prioritize tasks with a revenue-focused approach. Qualifications - Bachelor’s degree in Business Education, Digital Marketing, Business Management, or a related field. - 2-5 years of experience working with Mobile Operators in Digital & mobile content and VAS services. - Proficiency in account management tools. - Experience in digital content delivery and management. - Fluent in English with strong presentation skills. - Solid understanding of project management principles. - Proficiency in Microsoft Office Suite and Jira. Requirements - Confident presenter with the ability to engage stakeholders. - Thrive in fast-paced environments and demonstrate creative problem-solving. - Strong organizational skills and ability to prioritize effectively. - Collaborative team player with a structured approach to work. Company Description Gameloft Business Solutions, a part of Vivendi, has been a leading innovator in digital entertainment since 2000. We partner with global carriers, device manufacturers, and content providers to deliver engaging digital experiences, including cloud gaming, video streaming, games stores, and custom-branded entertainment solutions. - With over 1800 games in our catalogue – including two of the world’s top 10 mobile games of all time – and popular licensed IPs like Disney, Pixar, and Marvel, we’re dedicated to driving engagement and revenue for our partners worldwide. - Gameloft Business Solutions offers fully managed, customized gaming and entertainment packages with carrier billing solutions in over 140 countries. - We provide a diverse range of games accessible through global partners like Vodafone, Orange, Movistar, Telenor, Axiata, and Singtel, as well as pre-installed solutions with leading device manufacturers such as LG, Samsung, and Huawei. - Our solutions are designed to work seamlessly across smartphones, tablets, feature phones, TVs, and set-top boxes, utilising a variety of monetization models – including freemium, subscription, and direct sales. Gameloft is an equal opportunity employer and is committed to fostering diversity and inclusivity within our work environment. Ready to level up your career and join the team? Apply now with your CV and a cover letter (both in English).

Role Description As a Programmatic Sales Executive, you will drive programmatic revenue by building strategic partnerships, identifying new opportunities, and executing sales strategies. A key challenge will be to help rebuild and grow our presence in the US market in a competitive environment. - Full Sales Cycle Management: Handle the full sales cycle of Gameloft’s advertising solutions, from prospecting and proposal to campaign delivery and performance analysis. - Driving Adoption & Awareness: Promote Gameloft’s programmatic and direct advertising solutions among agencies and brand advertisers. - Strategic Portfolio Growth: Identify and prioritize high-value prospects to expand Gameloft’s advertiser portfolio. - Relationship Management: Build and maintain strong client relationships to maximize ad revenue and repeat business. - Collaborative Growth Planning: Collaborate with operations teams to analyze performance data, identify trends, and develop strategic growth plans. Success will be measured based on the progression of deals in the pipeline, the ability to move opportunities forward, and the overall number and value of deals successfully closed. Qualifications - Sales Expertise: Proven experience across the full sales cycle with agencies and brands, including prospecting, discovery, negotiation, and closing. - AdTech & Programmatic Knowledge: Solid understanding of the digital advertising ecosystem, including programmatic solutions, audience targeting, and campaign optimization. - Market Insights: Strong understanding of the local market, with the ability to identify high-value prospects and prioritize leads with the greatest growth potential. - Relationship Management: Ability to build long-term trust and sustain professional relationships, even as contacts transition between organizations. - Analytical Skills: Comfortable working with performance data and insights, with the ability to translate numbers into trends, actionable recommendations, and strategic growth plans for clients. Requirements - An attentive listener with a clear customer focus, quickly understanding client needs and translating them into solutions aligned with their objectives. - A skilled relationship builder, establishing trust and maintaining long-term connections across the industry. Benefits - Compensation: Annual base salary range: $110,000–$130,000 (Based on job-related skills, experience, qualifications, work location, and market conditions). - Variable Compensation: Quarterly commissions on revenue generated. - Insurance: Dental, medical, and vision insurance for you, paid 80% by Gameloft with dependent plus coverage. - Holidays: 12 paid holidays per year and up to 5 paid sick days per year. - Vacation: Paid vacation days, starting at 15 days per year. - Retirement: Gameloft’s 401(k) plan. Company Description Over the last 7 years, Gameloft for Brands has built one of the most advanced gaming advertising solutions offerings in the world. We work directly with brands and agencies, bringing premium gaming advertising to our clients via Native, Display, Video, and custom Playable creatives. Gameloft’s growing COMBO! network is the world’s largest premium mobile games network for advertisers. This is a full remote position based in New York that may require occasional travel for business purposes.

Role Description As an Account Manager, you will be responsible for managing and expanding our partnerships in Ghana, identifying new business opportunities, and driving revenue growth. You will work closely with a diverse multinational team to ensure the successful delivery of Gameloft Business Solutions to our partners. - Manage relationships with existing clients, identifying opportunities for upselling and cross-selling our products. - Prospect, approach, and present Gameloft services and products to potential new clients. - Negotiate commercial conditions and contractual aspects with clients. - Collaborate closely with the regional commercial and operations teams to drive revenue growth. - Work with technical and operations teams to launch new projects on time and within budget. - Liaise with key stakeholders – including operations, other account managers, and digital project teams – to achieve targets. - Develop a strong understanding of our products to identify potential optimizations for live projects. - Prioritize tasks with a revenue-focused approach. Qualifications - Bachelor’s degree in Business Education, Digital Marketing, Business Management, or a related field. - 5-10 years of experience working with Mobile Operators in Digital & mobile content and VAS services. - Proven experience with digital advertising campaigns. - Proficiency in account management tools. - Fluent in English with strong presentation skills. - Solid understanding of project management principles. - Proficiency in Microsoft Office Suite and Jira. - Familiarity with CRM tools. Requirements - Confident presenter with the ability to engage stakeholders. - Thrive in fast-paced environments and demonstrate creative problem-solving. - Strong organizational skills and ability to prioritize effectively. - Collaborative team player with a structured approach to work. Company Description Gameloft Business Solutions, a part of Vivendi, has been a leading innovator in digital entertainment since 2000. We partner with global carriers, device manufacturers, and content providers to deliver engaging digital experiences, including cloud gaming, video streaming, games stores, and custom-branded entertainment solutions. - Over 1800 games in our catalogue – including two of the world’s top 10 mobile games of all time. - Popular licensed IPs like Disney, Pixar, and Marvel. - Offers fully managed, customized gaming and entertainment packages with carrier billing solutions in over 140 countries. - Diverse range of games accessible through global partners like Vodafone, Orange, Movistar, Telenor, Axiata, and Singtel. - Pre-installed solutions with leading device manufacturers such as LG, Samsung, and Huawei. - Solutions designed to work seamlessly across smartphones, tablets, feature phones, TVs, and set-top boxes. - Utilizes a variety of monetization models – including freemium, subscription, and direct sales.

Role Description As a 3D Character Artist, you will help create high-quality stylized characters and assets for Disney Dreamlight Valley, a live game where players explore magical worlds alongside beloved Disney franchises characters. You will work closely with concept artists, animators, technical artists, and the art direction team to create visually appealing and production-ready assets that match the unique Disney style and quality bar. - Create high and low poly stylized 3D character models and assets - Sculpt detailed characters and props using ZBrush - Develop lighting and rendering setups for asset presentation - Collaborate with 2D concept artists while respecting original designs and character morphology - Contribute ideas and artistic alternatives when needed - Work closely with technical and animation teams to ensure assets fit production pipelines - Optimize assets for real-time engines and in-game integration Qualifications - Strong expertise in high and low poly 3D modeling - Professional experience with 3ds Max, Maya or Blender - Strong ZBrush sculpting and texturing skills - Good understanding of lighting, rendering, and presentation - Understanding of rigging workflows and character construction - Strong artistic fundamentals: anatomy, perspective, volume, composition, lighting - Understanding of stylized art pipelines - Knowledge of Unity, or other real-time engines such as Unreal Engine is a plus - Understanding of game production pipelines is a plus Requirements - Passionate about video games and stylized art - Detail-oriented with a strong artistic eye - Comfortable working independently and in a collaborative team environment - Open to feedback and iteration - Proactive and solution-oriented - Able to balance artistic quality with technical constraints Benefits - Possibility to work remotely in a global product company with talented people - Competitive salary based on your experience and skills - 21 days of paid vacation, 5 paid sick days, plus national holidays - Medical insurance and access to a psychologist - Parental leave support - Access to internal learning platform (courses, trainings, certifications) - Employee Referral Program with attractive bonuses - Full technical support and equipment provided

Role Description We are hiring a Customer Care Agent to support our players worldwide and ensure high-quality, timely resolution of customer requests. This role is key in maintaining player satisfaction and service quality on the Disney Dreamlight Valley project. - Handle customer requests via tickets, with potential phone support, in English and French - Investigate and resolve issues using internal tools and knowledge bases - Track, document, and follow up on cases until full resolution - Escalate complex or technical cases to relevant teams when needed - Identify recurring issues and contribute to improving support processes and templates Success will be measured by: - Fast and accurate resolution of customer cases with a strong focus on quality - High level of customer satisfaction and service consistency - Effective workload management and strong prioritization skills - Active contribution to improving support workflows and reducing recurring issues You will work closely with the Customer Care team, Lead Customer Care Agents, and Responsible Agents to ensure excellent support for our players. This role offers growth in seniority, allowing you to deepen your expertise in customer care, player support, and operational excellence within a global gaming company. Qualifications - Fluent English (written and spoken) + Ukrainian proficiency - Upper-Intermediate or Advanced level of French is required - Basic digital literacy (MS Office, CRM/ticketing tools or ability to quickly learn them) - Ability to manage workload, prioritize tasks, and work effectively under pressure - Strong communication, empathy, and customer-oriented mindset - Problem-solving skills with ownership and responsibility for outcomes - Calm, organized, and proactive approach in stressful situations - Ability to collaborate effectively within a team and adapt to changes Benefits - Possibility to work remotely in a global product company with talented people - Competitive salary based on your experience and skills - 21 days of paid vacation, 5 paid sick days, plus national holidays - Medical insurance and access to a psychologist - Parental leave support - Access to internal learning platform (courses, trainings, certifications) - Employee Referral Program with attractive bonuses - Full technical support and equipment provided Company Description At Gameloft Ukraine, you’ll be joining a studio that creates games enjoyed by millions of players around the world. Our teams work closely across different disciplines to build exciting experiences for PC, consoles, and mobile platforms. We also love staying connected beyond work — with regular social events and community activities, both remotely and at our Lviv office.

Role Description We are hiring a Customer Care Agent (English and German) to support our players worldwide and ensure high-quality, timely resolution of customer requests. This role is key in maintaining player satisfaction and service quality on the Disney Dreamlight Valley project. - Handle customer requests via tickets in English and German - Investigate and resolve issues using internal tools and knowledge bases - Track, document, and follow up on cases until full resolution - Escalate complex or technical cases to relevant teams when needed - Identify recurring issues and contribute to improving support processes and templates Success will look like: - Fast and accurate resolution of customer cases with a strong focus on quality - High level of customer satisfaction and service consistency - Effective workload management and strong prioritization skills - Active contribution to improving support workflows and reducing recurring issues You will work closely with the Customer Care team, Lead Customer Care Agents, and Responsible Agents to ensure excellent support for our players. This role offers growth in seniority, allowing you to deepen your expertise in customer care, player support, and operational excellence within a global gaming company. Qualifications - Fluent English (written and spoken) + Ukrainian proficiency - Upper-Intermediate or Advanced level of German is required - Basic digital literacy (MS Office, CRM/ticketing tools or ability to quickly learn them) - Ability to manage workload, prioritize tasks, and work effectively under pressure Requirements - Strong communication, empathy, and customer-oriented mindset - Problem-solving skills with ownership and responsibility for outcomes - Calm, organized, and proactive approach in stressful situations - Ability to collaborate effectively within a team and adapt to changes Benefits - Possibility to work remotely in a global product company with talented people - Competitive salary based on your experience and skills - 21 days of paid vacation, 5 paid sick days, plus national holidays - Medical insurance and access to a psychologist - Parental leave support - Access to internal learning platform (courses, trainings, certifications) - Employee Referral Program with attractive bonuses - Full technical support and equipment provided

Role Description We are looking for a 3D Props Artist to help bring the stylized world of Disney Dreamlight Valley to life, a live game where players explore, build, and interact with beloved Disney and Pixar characters. In this role, you will create high-quality stylized props that enhance immersion and ensure visual consistency across the game. What You Will Be Working On - Create stylized 3D props (furniture, decorative assets, tools, fantasy items) - Work with both hard-surface and organic modeling techniques - Texture and create materials using PBR workflows - Integrate assets into Unity - Optimize assets for real-time performance - Identify and fix asset-related issues, iterate based on feedback - Contribute to improving and documenting art pipelines Collaboration You will work closely with Art Directors, Concept Artists, 3D Artists, and Tech Art / Unity teams. What Success Looks Like - 3 months - successfully onboarded, first assets delivered in-game - 6 months - stable quality, increased autonomy - 9 months - contribution to asset quality and pipeline improvements Qualifications - Strong understanding of stylized art principles (shape language, composition, color) - Experience with both hard-surface and organic modeling - Proficiency in Maya, Blender, 3ds Max, or ZBrush - Experience with Substance Painter, Substance Designer, or Photoshop - Solid knowledge of PBR workflows - Experience integrating assets into a game engine (Unity is a plus) - Ability to follow and maintain a consistent art style - Good time management and ability to meet deadlines Soft skills: - Attention to detail - Openness to feedback and iteration - Team-oriented mindset - Proactive problem-solving approach Benefits - Possibility to work remotely in a global product company with talented people - Competitive salary based on your experience and skills - 21 days of paid vacation, 5 paid sick days, plus national holidays - Medical insurance and access to a psychologist - Parental leave support - Access to internal learning platform (courses, trainings, certifications) - Employee Referral Program with attractive bonuses - Full technical support and equipment provided Company Description