FoodChain ID Group, Inc

Technical Evaluator Remote, United States, Organic Certifiers About the Role FoodChain ID is seeking a Technical Evaluator to join our Organic Certifiers team. In this role, you’ll take on advanced technical reviews and client support responsibilities with a high level of independence. You’ll play a key part in interpreting complex regulatory requirements, supporting certification processes, and contributing to continuous improvement across our programs. If you have a strong background in organic certification or regulatory compliance and enjoy solving complex technical challenges while working collaboratively, this is an excellent opportunity to grow your impact. What You’ll Do - Review applications, organic system plans, and supporting documentation for new and renewing clients - Analyze materials from clients, inspectors, and internal teams to ensure compliance with regulatory standards - Communicate findings to clients, including noncompliances, regulatory clarifications, and resolution of outstanding issues - Conduct desk audits and technical reviews, issuing findings and ensuring accurate documentation and recordkeeping - Review and approve site additions, inputs, product formulations, and labeling for compliance - Provide technical support to colleagues and contribute to process improvements and business development initiatives What You Bring - 2–4 years of experience in certification, regulatory compliance, or a related field - Solid understanding of USDA organic standards and certification processes - Ability to independently manage complex files and priorities - Knowledge of organic production or handling practices, supported by education or professional experience in agriculture, science, or a related field - Strong written and verbal communication skills, with the ability to explain technical concepts clearly - Excellent organizational skills and the ability to manage multiple tasks throughout the year Why Join Us? For more than three decades, FoodChain ID has been at the forefront of the New Food industry, helping companies navigate increasing global demands for transparency, accountability, safety, and sustainability. We are committed to building trust in the global food supply. We provide certification, testing, and technical solutions that support transparency, safety, and sustainability across the food industry. As part of our team, you’ll contribute to a mission-driven organization dedicated to organic integrity and continuous improvement. You’ll collaborate with knowledgeable professionals, expand your technical expertise, and play a meaningful role in supporting clients and strengthening industry standards. EEO Statement FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at hrteam@foodchainid.com.

- Location: United States (remote) - Department: Growth Marketing - Reports To: Growth Marketing About the Role - We are looking for a highly motivated Business Development Representative (BDR) to drive pipeline generation through a combination of strategic outbound prospecting and lead nurturing. - This role sits within the Growth Marketing team and plays a critical part in driving new business opportunities by engaging prospects, nurturing interest over time, and creating high-quality meetings for the sales team. - You will be responsible for identifying and engaging target accounts, uncovering business challenges, and initiating meaningful conversations with decision-makers across the food, certification, and regulatory landscape. - This is a performance-driven, front-line revenue role suited for someone who is proactive, persistent, and comfortable operating in a high-activity, target-driven environment. Key Responsibilities Prospecting & Pipeline Generation - Execute multi-channel outbound prospecting (phone, email, LinkedIn, video, and creative outreach) to generate new business opportunities - Identify and engage key stakeholders within target accounts and buying groups - Consistently achieve monthly and quarterly targets for meetings booked and pipeline generated Lead Nurturing & Engagement - Manage and nurture early-stage leads and contacts over time through structured outreach and follow-up - Engage prospects who are not yet sales-ready and move them toward qualified conversations - Support follow-up and qualification of website-driven agentic AI inquiries where applicable - Maintain consistent engagement through personalized, multi-touch cadences Discovery & Qualification - Conduct initial discovery conversations to understand prospect needs, challenges, and priorities - Apply structured qualification frameworks to assess opportunity quality - Clearly communicate value propositions aligned to customer pain points Account & Stakeholder Engagement - Navigate organizations to identify and engage multiple decision-makers and influencers - Build early-stage relationships and generate interest across target accounts - Personalize outreach strategies to increase engagement and response rates Campaign & Event Alignment - Partner with Marketing to align prospecting efforts with active campaigns and content - Support event-driven prospecting, including pre-event outreach, meeting booking, and post-event follow-up Collaboration with Sales - Work closely with Account Executives to align on target accounts and outreach strategy - Ensure seamless handoff of qualified opportunities with clear context and next steps Pipeline Management & Reporting - Maintain accurate activity tracking and pipeline updates in Salesforce and sales engagement tools - Manage outreach cadences and continuously optimize for conversion performance - Meet defined KPIs across activity, meetings, and pipeline contribution Market Intelligence & Feedback - Capture insights from prospect conversations and share feedback with sales and marketing teams - Contribute to improving messaging, targeting, and campaign effectiveness Required Qualifications - 1–3 years of experience in business development, sales, or SDR/BDR roles - Proven experience in cold outreach and pipeline generation - Based in the United States Preferred Experience - Familiarity with tools such as Salesforce, Outreach/Salesloft, ZoomInfo, Apollo, or similar platforms - Experience managing longer lead nurture cycles and outbound prospecting simultaneously - Exposure to event-based prospecting and campaign alignment Key Skills - Outbound Prospecting & Cold Outreach - Lead Nurturing & Multi-Touch Engagement - Discovery & Qualification - Pipeline Generation - CRM & Sales Engagement Tools - Communication & Relationship Building - Time Management & Activity Prioritization Success Metrics - Meetings booked and held - Opportunities created - Lead-to-opportunity conversion rates - Outbound activity and engagement metrics - Pipeline contribution from BDR outbound activity This is a remote role with occasional travel for team meetings etc.

Job Profile Account Executive – Supplements Compliance & R&D Insights (SaaS) Company Overview For over twenty years, FoodChain ID has led the way in helping the global food and supplements industry navigate growing demands for transparency, safety, and innovation. We deliver trusted solutions in regulatory compliance, product development, and sustainability, empowering over 30,000 companies in more than 100 countries to bring safe, transparent, and compliant products to market. Our services include regulatory compliance platforms, safety and sustainability certifications, and scientific insights for supplements R&D. With expertise spanning clean-label verification, organic and non-GMO certifications, and advanced product development insights, FoodChain ID is committed to safeguarding the integrity of the global food and supplements supply chain—one client, one product at a time. Germany is a key growth market for FoodChain ID, recognised for its highly developed supplements industry, innovative nutraceutical brands, and stringent regulatory standards. Expanding our presence in Germany is central to our European growth strategy. Summary We are seeking a motivated and results-driven Account Executive (AE) to expand our Supplements Compliance and R&D Insights SaaS portfolio in Germany. This is a hunter role—focused on winning new clients and driving SaaS revenue growth. You will sell subscription-based SaaS platforms and professional services that help supplements companies in Germany navigate regulatory requirements, substantiate health claims, and accelerate product development. The ideal candidate will be a native German speaker with excellent spoken and written English, experienced in selling SaaS solutions into the German supplements and nutraceuticals market. By joining FoodChain ID, you will play a pivotal role in strengthening our position in one of the most advanced and influential markets for supplements in Europe. The role will be based remotely in Germany. Key Responsibilities - Drive new business growth by prospecting, qualifying, and closing SaaS subscription deals with German supplements and nutraceutical companies. - Lead end-to-end SaaS sales cycles, from discovery and tailored demos through to negotiation and closure. - Position FoodChain ID’s Supplements Regulatory Compliance and R&D Insights SaaS platforms as must-have solutions for compliance, innovation, and speed-to-market. - Build strong and lasting relationships with decision-makers in regulatory, quality, R&D, and commercial functions. - Collaborate with technical experts and regulatory specialists to deliver tailored solutions for German clients. - Partner with Marketing to refine strategies and campaigns that resonate with the German supplements industry. - Monitor competitor SaaS activity and regulatory developments in Germany to inform positioning and sales execution. - Maintain Salesforce CRM as the single source of truth for pipeline and deal management. - Work closely with Customer Success teams to support smooth onboarding and drive renewals, upsells, and expansions. Qualifications & Experience - Bachelor’s or Master’s degree in Business, Life Sciences, or a related field. - 3+ years’ experience in B2B SaaS sales, with a proven record of closing subscription deals and achieving quotas. - Demonstrated success in selling into the German supplements or nutraceuticals market. - Native German speaker with excellent spoken and written English. - Proven ability to close new business deals (€10k+ ARR). - Experience selling regulatory, compliance, or scientific SaaS solutions preferred. - Knowledge of German regulatory landscape for supplements highly advantageous. - Skilled in Salesforce CRM and Microsoft Office applications. Competencies & Skills - Strong track record in consultative SaaS sales, including ROI-based selling and subscription-model positioning. - Ability to influence senior stakeholders across regulatory, R&D, and commercial teams. - Exceptional communication and negotiation skills; able to adapt messaging for both German and international audiences. - Commercially astute with the ability to connect SaaS solution value to customer KPIs. - Resilient and target-driven, with experience in securing new business in competitive SaaS markets. - A proactive networker who builds long-term, trust-based partnerships. - Native-level German, with excellent English for cross-border collaboration.

Agrowin Support & Developer Lexagri is looking for an Agrowin Support & Developer to join the IT team. This role will combine technical support, maintenance, and development for both Agrowin and Agrowin Cloud. - Ensure the maintenance, support, evolution, and technical reliability of Agrowin SW and Agrowin Cloud applications. - The role combines functional and technical support, server and infrastructure knowledge, ETL process understanding, and development skills for cloud applications based on Symfony PHP and related web technologies. Main responsibilities - Provide technical and functional support for Agrowin SW - Analyze incidents and implement corrective actions - Maintain and improve ETL processes and data flows - Work with servers, environments, backups, and deployments (maintainer and report level) - Develop and maintain cloud functionalities with Symfony PHP - Collaborate with IT, Product, and Data teams - Produce and maintain technical documentation - Support testing, validation, and continuous improvement initiatives Required profile - Experience with PHP and Symfony - Good knowledge of SQL and relational databases MariaDB and PostgreSQL - Understanding of servers, application environments, and infrastructure basics - Experience with ETL processes and data integration tools - Analytical mindset and troubleshooting skills - Team player with good communication skills - English Nice to have - French - Linux and Docker knowledge - Firebird database experience - Experience in support of business-critical applications - Knowledge of Agrowin or similar sector software - Snowflake knowledge - Analytics tools knowledge like PowerBi or Tableau. Company Overview For more than three decades, FoodChain ID has been at the forefront of the New Food industry, helping companies navigate increasing global demands for transparency, accountability, safety, and sustainability.

Manager, Sales Operations (Remote) Position Overview: We are seeking a Manager of Sales Operations to lead and scale our global sales operations function. This role will be responsible for driving sales performance through data, process optimization, and systems management, while partnering cross-functionally with Sales, Marketing, Finance, and Customer Success. This individual will initially manage our Salesforce Administrator, with the opportunity to build and lead a broader Sales Operations team over time. Key Responsibilities Sales Operations & Strategy - Partner with Sales leadership to drive forecasting accuracy, pipeline visibility, and performance insights across global teams (North America, South America, EMEA) - Translate business objectives into scalable sales processes and operational frameworks - Identify and implement opportunities to improve sales productivity and efficiency Reporting & Analytics - Own sales reporting and dashboards, delivering actionable insights to leadership - Develop and maintain KPI tracking across pipeline, bookings, conversion rates, and sales performance - Leverage Power BI (or similar tools) to enhance data visualization and executive reporting Salesforce & Systems Optimization - Serve as the functional owner of Salesforce, ensuring data integrity, usability, and scalability - Oversee Salesforce administration, including workflow automation, flows, validation rules, and system enhancements - Continuously optimize Salesforce to support evolving business needs and sales processes Process Governance & Enablement - Establish and enforce standardized sales processes and data hygiene practices - Partner with Sales, Marketing, and Customer Success to ensure alignment across the revenue lifecycle - Support territory planning, account assignment, and process adherence Team Leadership - Manage and mentor the Salesforce Administrator, with responsibility for growing the Sales Operations team over time - Build a high-performing, data-driven operations culture Qualifications - 5+ years of experience in Sales Operations, Revenue Operations, or similar roles - 2+ years of experience managing or leading team members - Strong hands-on experience with Salesforce (admin-level proficiency required), including: - Flow automation - Reporting & dashboards - Data model understanding and system optimization - Experience with Power BI (or comparable BI tools) for reporting and analytics - Proven ability to partner cross-functionally with Sales, Marketing, Finance, and Customer Success - Experience supporting multi-region or global sales teams preferred - Strong analytical mindset with the ability to translate data into actionable insights - Excellent communication skills with the ability to influence stakeholders at multiple levels What Success Looks Like - Improved forecasting accuracy and pipeline visibility across regions - Increased Salesforce adoption and data quality - Streamlined, standardized sales processes across global teams - Actionable reporting that drives better decision-making at the leadership level - Scalable foundation for a growing Sales Operations function EEOC FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at hrteam@foodchainid.com.

Certification Program Supervisor (US Remote) FoodChain ID is seeking a Certification Program Supervisor to lead and support a team of Certification Specialists within our organic certification program. This role is ideal for a motivated professional with strong expertise in USDA Organic standards, a passion for team leadership, and a drive for operational excellence. About the Role As a Certification Program Supervisor, you will oversee daily certification operations, ensuring high-quality service delivery and compliance with USDA National Organic Program (NOP) standards. You will play a key role in mentoring staff, improving processes, and collaborating cross-functionally to support both team success and client satisfaction. Key Responsibilities - Lead, supervise, and develop a team of Certification Specialists, including hiring, training, performance management, and ongoing coaching - Oversee certification workflows, approve certification decisions, assign client accounts, and ensure compliance with operational procedures and NOP standards - Monitor team performance through audits, metrics, and reporting, and drive continuous improvement in quality and efficiency - Collaborate cross-functionally with Customer Success, Finance, and internal leadership to resolve client issues and support program operations - Support departmental initiatives including process improvements, team alignment meetings, accreditation audits, and management of key client accounts Qualifications - Bachelor’s degree in agriculture, food science, or a related scientific field - Minimum of 5 years’ experience with USDA National Organic Program (NOP) standards and certification processes - Must have experience with Livestock and Organic Crop Production - Demonstrated expertise in organic production, handling, and regulatory compliance - Prior supervisory or team leadership experience, including mentoring and performance management - Strong organizational skills with the ability to manage multiple priorities - Excellent written and verbal communication skills, with the ability to explain complex technical concepts - Proficiency in Microsoft Office (Outlook, Word, Excel) and database systems Why Join FoodChain ID? At FoodChain ID, you’ll be part of a mission-driven organization committed to integrity, safety, and transparency in the global food supply. We offer a collaborative, high-performance environment where your expertise and leadership make a real impact. - Competitive salary and comprehensive benefits package - Work with global brands shaping the future of food - Be part of a mission-driven organization improving food safety and transparency worldwide - Join a high-performance culture that values structure, accountability, and results - Collaborate with subject matter experts across regulatory, certification, and sustainability domains - Grow your career within a company serving 30,000+ clients globally Training Requirements Prior to Formal Authorization: - Initial basic training on policies, forms, files, web-system, etc. - Standards training as appropriate (NOP, etc.) - Monitored training period as needed to demonstrate competence. Yearly Requirements to Maintain Authorization - All certification review personnel continuously maintain adequate knowledge and skills in the current USDA organic standards, certification and compliance processes, traceability audits, mass-balance audits, and practices applicable to the type, volume, and range of review activities assigned. - Certification review personnel with less than one year of certification review experience must complete at least 50 hours of training within their first year performing certification review. - Certification review personnel with one or more years of certification review experience must annually complete at least 10 hours of training if conducting certification review related to one area of operation and an additional 5 hours of training for each additional area of operation. - Attendance at ACA/NOP Annual Meeting and review of all notifications of industry updates. - Attendance of update meetings and review of all notifications of industry updates. - Attendance of Annual OC Training Seminar. - Attendance of any additional trainings as deemed necessary. EEO StatementFoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at hrteam@foodchainid.com.

Client Services Specialist (US Remote) Job Summary The Client Services department partners with customers to ensure long-term success. Client Services Specialists are responsible for guiding and assisting participants throughout the entire verification process by communicating between the client and cross-functional internal teams to ensure the timely, successful delivery of solutions and resources. Additionally, Specialists play a key role by utilizing their knowledge of the database systems and service divisions to provide solutions that both benefit the customers’ needs and the company’s goals. Responsibilities and Duties - Managing incoming calls and emails for client assistance - Knowledge in lower-level technical evaluation guidance - Database management and navigation - Able to handle escalated situations and redirect to appropriate internal departments - Ability to take on any additonal tasks assigned by supervisor as new needs arise - Sales tactics including cross-promoting to other divisions and services - Outreach to clients regarding renewal deadlines and evaluation resolutions - Conducting database administrative work for clients and other internal departments: - Processing expedited service requests - Notifications of new verified products and renewal certifications - Assigning client usernames and brand ownership settings - Creation and upload of verification certificates Qualifications and Skills - 2+ years of account management or other relevant experience preferred - Possesses a solid level of computer literacy including Office Suite software - Excellent verbal and written communications skills - Proven ability to manage multiple projects at a time - Strict attention to detail for clarity and completeness - Demonstrates adherence to department and company policies - Ability to present client-focused solutions based on customer needs - Strives to find improvements and efficiencies for team and company EEO Statement FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at hrteam@foodchainid.com.

Customer Success Coordinator (Remote) Do you enjoy helping people navigate complex processes and achieve their goals? Are you passionate about organic agriculture and sustainability? FoodChain ID is looking for a Customer Success Coordinator to support clients as they pursue USDA National Organic Program (NOP) certification. In this role, you will guide new applicants through the certification process, provide helpful resources, and ensure they feel confident every step of the way. You’ll work closely with clients, certification staff, and internal teams to deliver an excellent customer experience while helping organizations bring organic and responsibly produced products to market. What You’ll Do - Act as the primary contact for new applicants and prospective clients, helping them understand the USDA National Organic Program (NOP) requirements and certification process. - Guide clients through the Organic System Plan (OSP) modules and required documentation. - Prepare application packages, estimates, and helpful resources, including NOP materials and cost-share program information. - Create and manage applicant accounts in the SupplyTrak certification database, including conducting guided walkthroughs for clients. - Review applications to ensure they are complete and payment has been received before moving forward in the certification process. - Maintain consistent communication with applicants to support timely application completion, including assisting clients seeking certification reinstatement. - Collaborate with internal teams—including certification staff, accounting, inspectors, and IT—to resolve client requests and maintain accurate client records. What We’re Looking For We’re looking for someone who enjoys working with people, learning new systems, and communicating complex information in a clear and supportive way. - Strong written and verbal communication skills. - Ability to learn and explain technical concepts in an approachable way. - Excellent organization and time management skills. - Comfort working with computers and multiple systems for extended periods. - Proficiency with Microsoft Office (Outlook, Word, Excel) and database tools. Training & Development FoodChain ID provides comprehensive onboarding and ongoing training to support your success in the role, including: - Training on company policies, documentation systems, and SupplyTrak - Standards training related to organic certification and NOP regulations - A monitored onboarding period to build confidence and demonstrate competency - Ongoing participation in department meetings and professional training sessions Why Join FoodChain ID? FoodChain ID works with organizations across the global food supply chain to support regulatory compliance, certification, and transparency. Our work helps companies meet evolving standards while supporting the growth of organic and sustainable food systems. Join a team that is committed to supporting clients, strengthening the organic industry, and making a meaningful impact in the food system. EEO Statement FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at hrteam@foodchainid.com.

Account Executive (Remote) Company Overview For more than two decades, FoodChain ID has been at the forefront of the New Food industry, helping companies navigate increasing global demands for transparency, accountability, safety, and sustainability. Our technical and business services support clean labels, food safety, and sustainability claims through industry-leading offerings such as Non-GMO Project Verification, USDA Organic Certification, BRC and SQF Food Safety Certification, and many more. Today, more than 30,000 companies across 100+ countries rely on FoodChain ID’s expertise and solutions. Our vision is bold yet simple: to assure the safety, transparency, and integrity of the global food chain — one client and one product at a time. As global food systems evolve, so do we. We are expanding our commercial team and seeking high-performing sales professionals ready to make an impact. The Opportunity FoodChain ID is seeking a results-driven Account Executive (Hunter) to drive new logo acquisition within our Recipe and Specifications unit (organizations with revenues between $400MM and $850MM+). You will sell a defined portfolio of FoodChain ID products and services to Food & Beverage companies, helping them achieve compliance, transparency, and measurable business value through our modern solutions. This role requires a disciplined B2B seller who thrives in complex sales cycles, confidently navigates multiple stakeholders, and is motivated by winning new business. What You’ll Do - Drive new logo acquisition within the Regional and Specialist segment, leading full-cycle business development efforts - Develop and execute strategic sales plans aligned with FoodChain ID’s growth objectives, delivering double-digit annual growth - Identify, engage, and build relationships with key decision-makers, navigating complex B2B sales cycles - Deliver compelling presentations and solution-based proposals, leveraging internal subject matter experts when appropriate - Negotiate contracts and close deals efficiently while expanding service line penetration - Maintain disciplined pipeline management and accurate reporting in Salesforce, while providing Voice of the Customer insights and competitive intelligence What You Bring Experience - Bachelor’s in Business or a related field - 1+ years of proven B2B sales experience, with success closing new business - Demonstrated track record of closing deals of $10K+ - Experience selling SaaS solutions - Experience selling into the Food & Beverage industry - Deep understanding of structured sales processes: lead generation, qualification, negotiation, and closing What Makes You Successful in This Role - Energized by new logo acquisition and building pipelines from scratch - Data-driven and disciplined, with appreciation for structured sales methodology - Relentless in identifying and engaging the right decision-makers - Consultative in approach, deeply understanding customer pain points - Humble and collaborative, bringing in internal experts when needed - Confident communicator with strong presentation and negotiation skills - Analytical thinker who uses market insights to inform strategy Why Join FoodChain ID? - Work with global brands shaping the future of food - Be part of a mission-driven organization improving food safety and transparency worldwide - Join a high-performance commercial culture that values structure, accountability, and results - Collaborate with subject matter experts across regulatory, certification, and sustainability domains - Grow your career within a company serving 30,000+ clients globally