Fireflies

Role Description As an Affiliate Partnerships Manager, you will own and scale Fireflies.ai’s affiliate ecosystem, driving affiliate-sourced customer acquisition, revenue growth, and strategic partner engagement. You will be responsible for building a world-class affiliate program by recruiting, activating, and growing relationships with affiliates, publishers, influencers, review sites, agencies, and strategic partners. This role is ideal for someone who has successfully scaled affiliate programs at a high-growth SaaS company and is excited about building a category-defining growth channel at one of the fastest-growing AI companies in the world. You’ll work closely with Growth, Marketing, and Revenue teams to expand Fireflies’ reach and drive measurable business impact through affiliate channels and partnerships. Key Responsibilities - Build and Maintain Affiliate Partnerships: Establish and nurture relationships with affiliates, publishers, influencers, review sites, agencies, and strategic partners to drive customer acquisition and revenue growth. - Strategic Growth: Identify opportunities to scale Fireflies' affiliate channel through partner recruitment, activation programs, commission optimization, growth initiatives, and more. - Affiliate Recruitment & Expansion: Source, onboard, and activate high-performing affiliates that align with Fireflies’ target audience and growth objectives. - Co-Marketing & Visibility: Lead affiliate marketing campaigns, promotions, content collaborations, and product launch initiatives to increase Fireflies’ reach and brand visibility. - Partner Engagement: Collaborate with affiliate partners to create content, improve conversion rates, drive adoption, and maximize partner performance. - Measurement & Reporting: Track and report affiliate performance, revenue contribution, conversion rates, partner engagement, and key growth KPIs. - Management of Fireflies.ai's existing and new affiliate programs. - Design commission structures, payout terms, and performance tiers that are attractive to partners and sustainable for the business. - Create the assets partners need to succeed — links, creatives, messaging, landing pages — in collaboration with Marketing. Qualifications - 3–7+ years in affiliate marketing, partnership management, growth marketing, or business development. - Proven track record of scaling affiliate programs and driving meaningful revenue growth. - Experience recruiting, managing, and growing relationships with affiliates, publishers, influencers, agencies, and strategic partners. - Strong understanding of performance marketing, attribution, conversion funnels, and customer acquisition. - Excellent communication, relationship-building, and negotiation skills. - Data-driven and results-oriented with a strong focus on ROI and growth metrics. - Experience working with remote, distributed teams. - (Good to have) Experience managing affiliate programs on affiliate platforms such as FirstPromoter, PartnerStack, CJ Affiliate, AWIN, etc. Values that are Important to Us - You should be a great communicator and culture maintainer. - You're data-driven and customer-focused. - You value fast and incremental execution. - You maintain operational excellence while minimizing complexity. - You measure your results and automate whenever possible. - You strive to get 10% better every week. - You have an internal compass and take accountability and initiative. - We value overcommunication, candid feedback, and a results-driven culture. Benefits - Competitive compensation - Work remotely anywhere in your respective country - Ability to move laterally within a team and grow rapidly - Paid time off and flexible leave policy - No boss culture - Flexible working hours - LGBTQ+ friendly - Company offsites - Tech reimbursements

Role Description At Fireflies.ai, influencers aren’t just distribution; they’re amplifiers of our story. We’re looking for someone who can run influencer campaigns end-to-end. This is a hands-on role with lots of ownership, perfect for someone who understands creators and lives online culture. - Source, vet, and onboard influencers across YouTube, TikTok, LinkedIn, IG, and emerging platforms. - Identify power users and organic advocates already posting about Fireflies, and convert them into affiliates or brand ambassadors through structured partnership programs. - Negotiate contracts, manage timelines, and ensure smooth campaign delivery. - Brief influencers with brand-aligned messaging and creative hooks. - Track campaign performance (beyond vanity metrics → clicks, conversions, signups). - Run experiments: allocate budgets, test creators, kill/scale campaigns quickly. - Build internal playbooks on what types of creators and strategies drive results. Qualifications - 3 to 5 years of experience in social media marketing or creator roles, preferably in the Tech/SaaS domain. - Direct influencer/creator marketing experience is a big plus. - Strong instincts for what makes content work and ability to spot “fake” reach. - Organized, proactive, and able to juggle multiple campaigns at once. - Comfortable with basic social media posting/moderation alongside influencer ops. - Analytical mindset → able to measure performance and share actionable insights. Requirements - You should be a great communicator and culture maintainer. - You're data-driven and customer-focused. - You value fast & incremental engineering cycles. - You maintain design excellence and minimize complexity. - You measure your results & automate when possible. - You get 10% better at something every week. - You have an internal compass and take accountability & initiative. - We value overcommunication, candid feedback, and a results-driven culture. Benefits - Competitive compensation. - Work remotely anywhere in your respective country. - Ability to move laterally within a team and grow rapidly. - Paid time off and flexible leave policy. - No boss culture. - Flexible working hours. - LGBTQ+ friendly. - Company offsites. - Tech reimbursements.

Role Description We’re seeking a self-starter with a proven track record in SaaS customer support, someone who’s not afraid to get their hands dirty and can work alongside AI, Customer Success, and Product teams. You’ll be the kind of person who can own outcomes, spot inefficiencies, and take initiative to fix them. This role blends operational excellence with startup grit and ownership. - Own end-to-end resolution of complex support tickets, including technical troubleshooting, customer education, and smart escalation - Proactively identify gaps in support processes, documentation, and tools, and lead improvements - Collaborate cross-functionally with Product, Engineering, and Customer Success to surface recurring issues and feature requests - Build, maintain, and continuously improve macros, help centre articles, and internal workflows - Analyse ticket trends and contribute to support reporting and dashboards - Lead initiatives that improve support quality, automation, and internal workflows - Ensure consistent delivery of support KPIs, including CSAT, SLA compliance, and FRT benchmarks Qualifications - 5+ years of customer support experience, with at least 2 years in a SaaS or tech startup environment - An analytical mindset with the ability to spot patterns and solve root causes - Excellent written and verbal communication, concise, clear, and empathetic - Strong prioritisation and time management skills; thrives in async, remote setups - Confident working across teams and making independent decisions - Familiarity with tools like Zendesk, Notion, Slack, and Hubspot is a strong plus - Bonus: experience with data tools like Heap or Google Sheets Requirements - The candidate is required to have an internet connection of at least 50Mbps. - This is a 24/7 operation, and candidates should expect to work weekends and night shifts. Values that are important to us: - You should be a great communicator and culture maintainer - You're data-driven and customer-focused - You value fast & incremental engineering cycles - You maintain design excellence and minimise complexity - You measure your results & automate when possible - You get 10% better at something every week - You have an internal compass and take accountability & initiative - We value overcommunication, candid feedback and a results-driven culture Benefits - Competitive compensation - Work remotely anywhere in your respective country - Ability to move laterally within a team and grow rapidly - Paid time off and flexible leave policy - No boss culture - Flexible working hours - LGBTQ+ friendly - Company offsites - Tech reimbursements

Role Description Fireflies.ai is looking for a Design Engineer who brings together strong design taste and solid frontend engineering skills. In this role, you won’t just design screens or wait for handoff. You’ll spot product experience gaps, design better solutions, and ship them directly to users. You’ll work closely with the Design team to improve the quality of Fireflies’ most important product surfaces, including the meeting notepad, transcript view, dashboard, and other high-impact workflows. We’re looking for someone who cares about craft, moves quickly, and knows how to turn good design into production-ready code. - Improve the UI/UX quality of Fireflies’ highest-traffic product surfaces. - Design, build, and ship polished frontend improvements. - Turn design system components and tokens into clean, accessible interfaces. - Work with the Design team to raise the visual quality bar across the product. - Use data, customer feedback, and product judgment to identify what needs improvement. - Build reusable UI patterns that make the product more consistent. - Make sure what ships feels thoughtful, polished, and true to the design intent. Qualifications - Design taste: You care about spacing, typography, color, hierarchy, and interaction details. - Frontend skills: You can write clean, maintainable React/TypeScript code. - Shipping mindset: You’ve built and launched real product experiences for real users. - Ownership: You can identify problems, prioritize the right fixes, and execute independently. - Systems thinking: You understand design systems, components, tokens, and scalable UI patterns. - High craft: You care deeply about quality, take feedback well, and iterate quickly. - Strong portfolio: You can show work where you designed and built the same product experience. Values that are important to us: - You should be a great communicator and culture maintainer. - You're data-driven and customer-focused. - You value fast & incremental engineering cycles. - You maintain design excellence and minimize complexity. - You measure your results & automate when possible. - You get 10% better at something every week. - You have agency with your internal compass and take accountability & initiative. - We value overcommunication, candid feedback and a results-driven culture. Benefits - Competitive compensation. - Work remotely anywhere in your respective country. - Ability to move laterally within a team and grow rapidly. - Paid time off and flexible leave policy. - No boss culture. - Flexible working hours. - LGBTQ+ friendly. - Company offsites. - Tech reimbursements.

Role Description Fireflies.ai is looking for a hands-on Security Engineer to protect our infrastructure, product, and user data as we scale globally. This role is ideal for someone who can ship code, automate security workflows, triage vulnerabilities, and work closely with engineering teams to build secure systems. - Build and improve security controls across our product, backend, and infrastructure. - Review code, architecture, and infrastructure for security risks. - Run vulnerability assessments, penetration testing, and security audits. - Debug and patch security issues in backend systems. - Manage bug bounty triage and remediation workflows, including HackerOne. - Automate security checks, alerts, and vulnerability workflows. - Partner with engineering teams to promote secure coding practices. - Support incident response and security investigations. - Configure and maintain security tools such as firewalls, IDS/IPS, scanners, and monitoring systems. Qualifications - 3+ years of experience in security engineering, backend security, or infrastructure security. - Strong backend development experience with Node.js/TypeScript. - Ability to ship code end-to-end. - Good understanding of authentication, authorization, cryptography, and common vulnerabilities. - Experience with security testing tools such as Burp Suite, Metasploit, Wireshark, or similar. - Experience with cloud security, preferably GCP or AWS. - Familiarity with Kubernetes, Docker, and modern infrastructure security. - Strong problem-solving and communication skills. Requirements - Experience with SaaS or high-growth startup environments. - Bug bounty program experience. - Experience with SOC 2, HIPAA, GDPR, Vanta, or GitHub Advanced Security. - Contributions to the security community, such as CVEs, talks, or open-source work. - Experience with DevSecOps or security automation. Benefits - Competitive compensation. - Work remotely anywhere in your respective country. - Ability to move laterally within a team and grow rapidly. - Paid time off and flexible leave policy. - No boss culture. - Flexible working hours. - LGBTQ+ friendly. - Company offsites. - Tech reimbursements.

Role Description As a Product Marketing Manager, you will own the strategy, messaging, and execution of initiatives that drive awareness, adoption, and retention of Fireflies.ai's offerings. This role goes beyond traditional marketing; you’ll serve as the key voice for our product, translating its capabilities into compelling narratives that resonate with users. Your success will be defined by your ability to align marketing with product growth goals while continually elevating our user experience. Key Responsibilities - Content Creation: - Create compelling product messaging, feature summaries, and landing page content. - Develop marketing assets such as brochures, datasheets, email campaigns, and nurture flows. - Write scripts for product demos, sales decks, and promotional videos. - Produce thought leadership content including blog articles and social media storytelling. - Market Positioning & Strategy: - Conduct in-depth market research to understand customer pain points, behaviours, and preferences. - Define the product's unique value propositions and messaging framework. - Collaborate with cross-functional teams to ensure consistent alignment on go-to-market strategies. - Growth & Analytics: - Develop and execute promotional campaigns that drive product awareness, leads, and adoption. - Leverage analytics to measure campaign success, identifying opportunities to optimize marketing performance. - Monitor market trends and customer feedback to inform product and marketing strategies. Qualifications - Experience as an early-stage, founding, or first marketing hire within a SaaS startup or lean team environment. - Strong writing skills with the ability to craft clear, customer-focused, high-converting content quickly. - Proven ability to operate with high ownership, hustle, and execution speed in fast-moving environments. - Solid understanding of market research, customer segmentation, and value-based positioning. - Analytical and creative mindset with a bias toward testing, learning, and iterating fast. - Highly collaborative with the ability to work closely across product, sales, design, and leadership teams. - Prior experience in high-growth startup or AI-first companies is a strong plus. - Consumer-minded marketer who can bring B2C growth tactics into a B2B SaaS environment. - Excellent communication skills, high energy, and comfort wearing multiple hats. Values that are important to us - You should be a great communicator and culture maintainer. - You're data-driven and customer-focused. - You value fast & incremental engineering cycles. - You maintain design excellence and minimize complexity. - You measure your results & automate when possible. - You get 10% better at something every week. - You have an internal compass and take accountability & initiative. - We value overcommunication, candid feedback, and a results-driven culture. Benefits - Competitive compensation. - Work remotely anywhere in your respective country. - Ability to move laterally within a team and grow rapidly. - Paid time off and flexible leave policy. - No boss culture. - Flexible working hours. - LGBTQ+ friendly. - Company offsites. - Tech reimbursements.

Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. About the role We’re looking for a Product Manager to own and scale our core AI features at Fireflies. This is a highly hands-on role. You’ll work closely with engineering and design to ship fast, iterate on AI outputs, and continuously improve the user experience. What you’ll do - Own and improve core AI features like daily digest and meeting summaries - Build and iterate on AI apps/use-cases on top of Fireflies data - Drive prompt engineering efforts to improve output quality and reliability - Work closely with engineering and design to ship fast and iterate based on feedback - Define and track key product metrics (usage, engagement, output quality) - Continuously experiment, test, and improve AI experiences What we’re looking for - 2–4 years of experience in a high growth startup. Experience with AI first products would be a plus - Prior experience building 0→1 or scaling product features - High ownership and bias for action — someone who takes charge and executes - Strong familiarity with AI tools (e.g. Claude, Cursor, etc.) and actively using them in day-to-day work - Familiarity with prompt iteration, evaluation, or output quality frameworks - Good product sense with an eye for UX/UI (especially dashboards and user-facing features) - Metrics-driven mindset — comfortable working with data to drive decisions - Ability to thrive in ambiguity and move quickly Values that are important to us: - You should be a great communicator and culture maintainer - Take a look at our culture document - You're data-driven and customer-focused - You value fast & incremental engineering cycles - You maintain design excellence and minimise complexity - You measure your results & automate when possible - You get 10% better at something every week - You have an internal compass and take accountability & initiative - We value overcommunication, candid feedback and a results-driven culture Perks and benefits: - Competitive compensation - Work remotely anywhere in your respective country - Ability to move laterally within a team and grow rapidly - Paid time off and flexible leave policy - No boss culture - Flexible working hours - LGBTQ+ friendly - Company offsites - Tech reimbursements About us: At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. As a Partnership Manager, you will own the health and growth of Fireflies’ integration partner ecosystem — driving relationship building, technical adoption, co‑marketing, strategic exposure, and partner‑sourced user growth. You’ll be a key connector between our partners, product, and GTM functions to amplify Fireflies across app marketplaces and integration surfaces. This role is ideal for someone with a hustle mindset, strong communication chops, and the ability to operate in a fast‑paced, results‑oriented remote environment. Key Responsibilities: - Build and Maintain Partnerships: Establish and nurture relationships with integration partners to drive adoption, usage, and feedback. - Strategic Growth: Identify opportunities for deeper integration and align partner strategies with Fireflies’ product roadmap. - Co-Marketing & Visibility: Lead co-marketing initiatives, joint launches, and app store promotions to increase Fireflies' visibility. - Partner Engagement: Collaborate with partners to create content, drive product adoption, and ensure customer success. - Measurement & Reporting: Track and report partner engagement, growth KPIs, and outcomes. - Team Collaboration: Share insights, best practices, and playbooks with the team. Qualifications: - 2–5+ years in B2B SaaS partnership or business development. - Experience with integration partners, API ecosystems, and marketplace placements. - Strong communication and negotiation skills. - Data-driven and results-oriented with a focus on customer success. - Experience working with remote, distributed teams. Values that are important to us: - You should be a great communicator and culture maintainer - Take a look at our culture document - You're data-driven and customer-focused - You value fast & incremental engineering cycles - You maintain design excellence and minimize complexity - You measure your results & automate when possible - You get 10% better at something every week - You have an internal compass and take accountability & initiative - We value overcommunication, candid feedback and a results-driven culture Perks and benefits: - Competitive compensation - Work remotely anywhere in your respective country - Ability to move laterally within a team and grow rapidly - Paid time off and flexible leave policy - No boss culture - Flexible working hours - LGBTQ+ friendly - Company offsites - Tech reimbursements About us: At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting. Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings. We’re looking for a creative Brand Marketer who understands how content spreads on the internet. This role is not traditional marketing. You’ll operate at the intersection of content creation, creative storytelling, and brand strategy, helping us turn complex tech products into content people actually want to watch and share. If you’ve built an audience, understand what makes videos go viral, and enjoy helping others create great content, this role will feel natural to you. What You’ll Do Own the creative engine - Manage the full creative lifecycle — from idea → concept → scripting → production → distribution - Develop creative themes and content series, not just one-off ads - Turn product ideas into clear, engaging visual stories Build and manage UGC - Source, coach, and manage UGC creators - Help creators produce content that aligns with brand voice and quality - Build scalable systems for UGC production and distribution Grow social channels - Own social media channels as a growth and storytelling platform - Launch and scale our YouTube channel - Build repeatable content formats and growth loops Creative production - Work with designers, editors, and production teams to ship high-quality content - Maintain strong visual identity and brand consistency - Oversee creative assets across digital channels Influencers and partnerships - Identify and manage influencer collaborations - Build long-term creator partnerships that expand brand reach Who You Are - You’re a UGC creator, brand strategist, or content creator for Tech or SaaS brands - You have 10k+ followers on social platforms - You’ve created content that reached 1M+ views - You understand what makes content engaging, shareable, and viral - You enjoy explaining products and ideas in a clear, entertaining way Skills That Matter - Strong storytelling and scripting ability - Experience with storyboarding and video structure - Understanding of video editing and production workflows - Ability to simplify complex tech products - Confident on-camera presence and presentation - Strong instinct for brand narrative and visual messaging Bonus if You Have - Experience creating educational or explainer content (not rage-bait or low quality viral content) - Experience producing high-quality professional content - Strong eye for production quality and brand aesthetics Values that are important to us: - You should be a great communicator and culture maintainer - Take a look at our culture document - You're data-driven and customer-focused - You value fast & incremental engineering cycles - You maintain design excellence and minimise complexity - You measure your results & automate when possible - You get 10% better at something every week - You have an internal compass and take accountability & initiative - We value overcommunication, candid feedback and a results-driven culture Perks and benefits: - Competitive compensation - Work remotely anywhere in your respective country - Ability to move laterally within a team and grow rapidly - Paid time off and flexible leave policy - No boss culture - Flexible working hours - LGBTQ+ friendly - Company offsites - Tech reimbursements About us: At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so. We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.