Headquartered in Woodland Hills, California, Farmers Insurance is a leading insurance group offering a variety of policies for individuals and small businesses.
Underwriting Strategy and Process Manager
Location
Washington + 1 moreAll locations: Washington | California
Posted
2 days ago
Salary
$96.1K - $182.6K / year
Seniority
Lead
Job Description
Underwriting Strategy and Process Manager
Farmers Insurance
Title: Underwriting Strategy & Process Manager Location: Los Angeles United States Job Description: 35027 We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary Leads underwriting strategy, operational excellence, business process design, and technology enablement initiatives across Commercial Property, Casualty, Auto, and Workers Compensation lines of business. Partners with Underwriting, Product, Technology, Analytics, Operations, and Go-To-Market teams to develop underwriting capabilities, implement strategic initiatives, govern underwriting rules and decision-support tools, and drive profitable growth through process improvement, modernization, and data-driven solutions. Essential Job Functions · Serves as the underwriting business lead for strategic initiatives, product launches, system conversions, automation initiatives, workflow enhancements, and platform modernization efforts. · Establishes and maintains governance processes for underwriting eligibility, appetite, referral, and automation rules; evaluates proposed rule changes for operational, customer, and profitability impacts. · Acts as a liaison between Home Office Underwriting, Commercial Underwriting Centers, IT, Product Platform Development, Product Development, State Pricing, and Forms teams. · Evaluates corporate policies, guidelines, processes, and procedures related to Commercial Underwriting operations and recommends and directs modifications and enhancements. · Develops and maintains underwriting resources, decision-support tools, operational documentation, and knowledge repositories that improve consistency, efficiency, and underwriting effectiveness. · Develops and oversees commercial underwriting tools and guidelines for production teams, post validation teams, QA, and loss control. · Develops, oversees, and leverages reporting, analytics, dashboards, and operational metrics to identify trends, measure initiative success, and support underwriting decision-making. · Evaluates, implements, and governs internal and external data sources used in underwriting, risk selection, validation, and straight-through processing initiatives. · Serves as a technical underwriting consultant to Home Office and Commercial Center leadership, providing guidance on risk selection, underwriting practices, operational challenges, and strategic initiatives. · Performs and directs special projects, industry research and development, and training enhancements; develops, implements, and monitors third-party validation programs. · Provides support for training and management of the risk selection process and recommends corrective action. · Facilitates knowledge-sharing initiatives and promotes continuous learning related to underwriting trends, emerging risks, industry developments, and critical thinking in underwriting decision-making. Education Requirements · High school diploma or equivalent required. · Bachelor’s degree preferred, preferably in a business-related field of study. · Completion of or actively pursuing CPCU or other relevant insurance designation preferred. Experience Requirements · Seven years of Commercial Underwriting experience in property/casualty, auto, and/or Workers Compensation lines of business, preferably including supervisory/management experience · Two years Management experience as a Commercial Center Underwriting Manager preferred. Special Skill Requirement · Knowledge of Microsoft PowerBI, PowerApps, and PowerAutomate, and familiarity with GenAI usage preferred. · Technical expertise in commercial risk selection and pricing. · Analytical thinking skills to make timely, appropriate decisions and recommendations after reviewing all relevant information. · Ability to read and interpret policy contract language. · Broad-based working knowledge of relevant insurance laws and statutes; the contract issue process, computer systems, competitor’s products and marketing practices. · Knowledge of management information and business systems (Word, Excel, PowerPoint, Access). · Excellent verbal, written and interpersonal skills, with demonstrated presentation skills. Physical Actions Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 10 lbs. maximum, and seeing. Physical Environment Required job duties are normally performed in a climate controlled office environment. Benefits - Farmers offers a competitive salary commensurate with experience, qualifications and location. o CA Only: $102,450 - $174,240 o CO Only: $96,075 - $150,260 o HI/IL/MN/VT Only: $96,075 - $160,710 o MA Only: $96,075 - $160,710 - o MD Only: $96,075 - $160,710 o DC/NJ/NY/OH Only: $96,075 - $174,240 o Albany County, NY/Cleveland, OH: $102,450 - $150,260 o WA Only: $96,075 - $182,625 - Bonus Opportunity (based on Company and Individual Performance) - 401(k) - Medical - Dental - Vision - Health Savings and Flexible Spending Accounts - Life Insurance - Paid Time Off - Paid Parental Leave - Tuition Assistance Job Location(s): R_US - United States Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
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