Exclusive Networks

Role Description Zur Unterstützung unseres Vendor Management Teams, suchen wir zum nächstmöglichen Termin eine/n: Vendor Manager (w/m/d) vorzugsweise an einem unserer Standorte in München, Münster, Berlin oder Hamburg, alternativ ist auch eine Remote-Position möglich. - Strategische und operative Entwicklung eines definierten Hersteller-Portfolios mit Fokus auf Security-Lösungen - Auf- und Ausbau und Pflege der Geschäftsbeziehung zu Herstellern - Auf- und Ausbau von Kundenbeziehungen mittels Partneridentifizierung, -gewinnung, -unterstützung und Entwicklung durch gezielte Maßnahmen - Umsetzung von Go-To-Market Aktivitäten - Verantwortung für die Durchführung von Webinaren sowie Sales- und Technik-Workshops - Beobachtung von Schlüsseltechnologien und Markttrends im Security-Umfeld - Schulungen für Vertriebsmitarbeiter sowie Business Partner - Entwicklung und Umsetzung eigener Vertriebsideen als auch neuer Vermarktungsmöglichkeiten in enger Abstimmung mit dem Vertrieb - Enge Schnittstelle zur Marketingabteilung zur Durchführung gemeinsamer Kampagnen - Lösungsorientierte Produkt- und Preispositionierung - Sicherstellung der Schnittstelle zur Technikabteilung und enger Austausch mit dem Presales-Team - Erstellung von Businessplänen und Quartalsreportings - Festlegung, Umsetzung und Kontrolle von Herstellerzielen - Verfolgung und Durchsetzung der Forecast-Ziele Qualifications - Ein erfolgreich abgeschlossenes Studium oder eine abgeschlossene kaufmännische Ausbildung - Mehrjährige praktische Erfahrung in vergleichbarer Position - Herstellerkenntnisse im IT-Bereich, idealerweise im Cybersecurity-Umfeld - Sichere Anwendung der deutschen Sprache und gute Englischkenntnisse in Wort und Schrift - Strukturierte Arbeitsweise - Selbständige, eigenverantwortliche Arbeitsweise - Starke Projektmanagement-Fähigkeiten mit hoher Verantwortung und Flexibilität - Überzeugende Präsentations-, Kommunikations- und Moderationsfähigkeiten (mündlich und schriftlich) - Sicherer Umgang mit MS Office-Programmen, insbesondere Excel und PowerPoint - Verhandlungssicheres Auftreten und ausgeprägte Teamfähigkeit - Flexibilität für eine ausgeprägte Reisetätigkeit Benefits - Ein dynamisches Arbeitsumfeld in einem expandierenden, internationalen Unternehmen mit flachen Hierarchien und kurzen Entscheidungswegen - Erstklassiges Onboarding, um Ihnen einen großartigen Start zu ermöglichen - Einarbeitung mit Herz und Leidenschaft vom ersten Tag an - Enge Zusammenarbeit in einem starken Team - Vielfältige Angebote zum Arbeits- und Gesundheitsschutz - Umfangreiche Trainings- und Weiterbildungsangebote - Flexible Arbeitszeiten und die Möglichkeit, mobil zu arbeiten - Employee Assistance Program für unsere Mitarbeitern und deren Angehörige - Weitere Mitarbeiter Benefits wie mehrere Firmenevents im Jahr, zahlreiche Vergünstigungen für unsere Mitarbeiter, Business Bike, Office Dogs, Sport-und Gesundheitsapp und vieles mehr

• Build strong relationships with sales leaders and key stakeholders • Identify performance challenges, capability gaps, and growth opportunities • Diagnose business needs and recommend impactful interventions, including learning, coaching, manager development, performance support tools, and process improvements • Use business insights and data to prioritize initiatives that deliver measurable value • Design and implement capability programmes aligned to strategic business priorities • Support onboarding and accelerate time-to-productivity for new hires • Develop role-based learning journeys across sales, channel, and services teams • Create and maintain playbooks, toolkits, and performance support resources • Embed best-practice sales behaviours, methodologies, and ways of working • Equip frontline managers with the skills and confidence to become effective coaches • Develop coaching frameworks, tools, and resources • Support leaders to conduct high-impact coaching conversations and performance reviews • Foster a culture of accountability, continuous learning, and development • Design and deliver impactful virtual and face-to-face workshops • Facilitate programmes focused on sales effectiveness, leadership, communication, customer engagement, and commercial acumen • Ensure learning experiences are practical, relevant, and focused on application in role • Contribute to broader organisational learning and leadership development programmes • Partner with HR Business Partners and stakeholders to align initiatives with strategic priorities • Curate and leverage innovative internal and external learning resources • Establish clear success measures for all programmes and initiatives • Monitor adoption, behaviour change, and business performance outcomes • Analyse feedback and data to continuously improve effectiveness • Provide clear, actionable reporting and recommendations to stakeholders

• Create high-quality learning content across a variety of formats, including: eLearning modules, Video-based learning, Workshops and facilitator guides, Toolkits and playbooks, Presentations and digital resources, Learning journeys and capability programmes • Work closely with subject matter experts, to transform complex topics into clear, learner-focused experiences that are practical, memorable, and easy to apply in the real world. • Leverage modern learning technologies, multimedia tools, and AI-enabled approaches to deliver engaging digital experiences at scale, to explore new ways to improve learner engagement and accessibility, enhance the user experience, and increase the effectiveness and reach of learning • Create enablement content that helps employees develop confidence, capability, and performance in areas such as customer value and market understanding, product and solution knowledge, sales effectiveness, leadership capability, and professional and personal development • Manage learning libraries and digital assets keeping content accurate, relevant, and accessible • Use learner feedback and analytics to improve effectiveness • Developing reusable templates, frameworks, and design standards that improve consistency and efficiency

• Build strong relationships with sales leaders and key stakeholders. • Identify performance challenges, capability gaps, and growth opportunities. • Diagnose business needs and recommend impactful interventions, including learning, coaching, manager development, performance support tools, and process improvements. • Use business insights and data to prioritise initiatives that deliver measurable value. • Design and implement capability programmes aligned to strategic business priorities. • Support onboarding and accelerate time-to-productivity for new hires. • Develop role-based learning journeys across sales, channel, and services teams. • Create and maintain playbooks, toolkits, and performance support resources. • Embed best-practice sales behaviours, methodologies, and ways of working. • Equip frontline managers with the skills and confidence to become effective coaches. • Develop coaching frameworks, tools, and resources. • Support leaders to conduct high-impact coaching conversations and performance reviews. • Foster a culture of accountability, continuous learning, and development Design and deliver impactful virtual and face-to-face workshops. • Facilitate programmes focused on sales effectiveness, leadership, communication, customer engagement, and commercial acumen. • Ensure learning experiences are practical, relevant, and focused on application in role. • Contribute to broader organisational learning and leadership development programmes. • Partner with HR Business Partners and stakeholders to align initiatives with strategic priorities. • Curate and leverage innovative internal and external learning resources. • Establish clear success measures for all programmes and initiatives. • Monitor adoption, behaviour change, and business performance outcomes. • Analyse feedback and data to continuously improve effectiveness. • Provide clear, actionable reporting and recommendations to stakeholders.

• Create high-quality learning content across a variety of formats, including: eLearning modules, Video-based learning, Workshops and facilitator guides, Toolkits and playbooks, Presentations and digital resources, Learning journeys and capability programmes • Work closely with subject matter experts, to transform complex topics into clear, learner-focused experiences that are practical, memorable, and easy to apply in the real world. • Leverage modern learning technologies, multimedia tools, and AI-enabled approaches to deliver engaging digital experiences at scale, to explore new ways to: Improve learner engagement and accessibility, Enhance the user experience, Increase the effectiveness and reach of learning, Bring fresh ideas and creative solutions to the learning landscape • Create enablement content that helps employees develop confidence, capability, and performance in areas such as: Customer value and market understanding, Product and solution knowledge, Sales effectiveness, Leadership capability, Professional and personal development • Manage learning libraries and digital assets • Keep content accurate, relevant, and accessible • Use learner feedback and analytics to improve effectiveness • Developing reusable templates, frameworks, and design standards that improve consistency and efficiency

• Provide executive support to the President and serve as the primary point of contact for internal and external requests. • Complete a broad variety of tasks for the President including managing an extremely active calendar, expense reports, and detailed travel plans. • Work closely with the president to keep him well informed of upcoming commitments and responsibilities. • Act as a 'gatekeeper' and 'gateway' for the President's time. • Prepare or finalize content for leadership team meetings and summarize discussions.

• Reporting directly to the President, North America • Provide executive support to the President and serve as the primary point of contact for internal and external requests pertaining to the President or its executive team • Complete a broad variety of tasks for the President including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings • Work closely and effectively with the president to keep him well informed of upcoming commitments and responsibilities, following up appropriately • Provides "gatekeeper" and "gateway" roles, creating win-win situations for direct access to the President's time • Communicate effectively, demonstrating leadership to maintain credibility, trust and support with the senior management team • Prepare or finalize content, including slides and documents, for leadership team meetings, management meetings, and company town hall or all hands meetings • Capture discussion notes, action-items, decisions taken, and other takeaways from leadership meetings and use online collaboration and project-management tools to help ensure meeting participants complete agreed-upon action-items and milestones • Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures • Act as a "barometer," having a sense for the issues taking place in the environment. in relation with communications and marketing, coordinate the organization of off-sites, Sales meetings, or events

• Serve as a primary internal contact for partner clients, supporting their daily operational needs. • Respond promptly to quote and order requests, ensuring accuracy and timely follow-up. • Provide real-time updates on order status, shipping timelines, and delivery confirmations. • Check and communicate inventory levels, lead times, and product availability. • Collaborate closely with Account Managers to support sales initiatives and client satisfaction. • Coordinate with internal departments (e.g., logistics, sales ops, finance) to resolve client issues and ensure smooth order processing. • Maintain accurate records of client interactions, quotes, and transactions in CRM systems. • Proactively identify opportunities to improve client experience and internal processes. • Assist in onboarding new clients and educating them on tools, portals, and procedures. • Support sales campaigns, promotions, and product launches as needed. • Must be able to work during USA working hours (PST)

Role Description As the Sales Support Associate, you will: - Serve as a primary internal contact for partner clients, supporting their daily operational needs. - Respond promptly to quote and order requests, ensuring accuracy and timely follow-up. - Provide real-time updates on order status, shipping timelines, and delivery confirmations. - Check and communicate inventory levels, lead times, and product availability. - Collaborate closely with Account Managers to support sales initiatives and client satisfaction. - Coordinate with internal departments (e.g., logistics, sales ops, finance) to resolve client issues and ensure smooth order processing. - Maintain accurate records of client interactions, quotes, and transactions in CRM systems. - Proactively identify opportunities to improve client experience and internal processes. - Assist in onboarding new clients and educating them on tools, portals, and procedures. - Support sales campaigns, promotions, and product launches as needed. - Must be able to work during USA working hours (PST). Qualifications - 2+ years of experience in inside sales, sales support, or customer service—preferably in IT distribution, technology, or B2B sales environments. - Strong communication and interpersonal skills with a customer-first mindset. - Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite. - Ability to manage multiple priorities in a fast-paced environment. - Detail-oriented with strong organizational and problem-solving skills. - Team player with a proactive and collaborative approach. - Experience working with IT vendors, resellers, or distribution partners. - Familiarity with quoting tools, ERP systems, and inventory management platforms. - Knowledge of IT hardware, software, or cloud solutions is a plus. Benefits - Annual Leave - Sick Leave - HMO - Employee Assistance Program

• Building and maintaining long-term relationships with vendors and resellers • Creating and executing vendor business plans • Managing projects and quotations with the Internal Sales team • Designing and executing commercial actions including events and promotions