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• Manage recovery claims portfolios: liaise with repairing garages, insurers, solicitors, and customers to secure payments • Negotiate settlements: apply technical expertise to achieve optimum recovery outcomes • Customer service excellence: resolve complaints swiftly and minimize disruption to customers • Drive litigation strategies: work with panel and policy-holder solicitors to maximize recovery percentages • Ensuring consistency and accuracy in all relevant admin procedures
Role Description The EFM Shared Services Representative for the Vendor Support Phone Team is responsible for: - Answering vendor phone calls regarding payments, processes, and vendor set up questions. - Answering vendor questions related to repair order entry and the payment approval process. - Increasing user adoption of Auto Integrate system through vendor education and training. This is a full-time remote position that will allow you to work 100% from your home residence in the Greater St. Louis Metropolitan area. Our department operates between the hours of Monday through Friday 7:30 a.m. - 5:00 p.m. CST. The pay for this position is $17.36 per hour USD, determined based on various factors. Qualifications - Must currently live in the Greater St. Louis, MO Metropolitan area. - One (1) year of customer service experience. - One (1) year of administrative support experience. - Basic proficiency with Microsoft Office applications (Word, Excel, and Outlook). - Must have the ability to meet all work from home technical requirements. - Must be authorized to work in the United States without requiring work authorization sponsorship. Requirements - Ethics & Values - Executing - Customer Service - Detail Oriented - Analyzing - Communication - Flexibility Work From Home (WFH) Requirements - Terrestrial cable or fiber internet connections are strongly preferred; satellite internet connections are not supported. - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. - Connection latency must be less than 100ms. Benefits - Paid vacation and choice time days. - Medical, dental, and vision insurance benefits. - Dependent spending account and health savings account. - Life and disability insurance. - Fertility benefits. - Employee Assistance Programs. - Profit sharing and 401(k) employer match. - Discounts and more! Company Description Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 770,000 vehicles and growing at 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Our operations center is located at 2281 Ball Dr. St. Louis, MO 63146.
Role Description Are you a strong communicator who thrives in a sales-driven environment? Do you enjoy helping customers while working from the comfort of your own home? If so, Enterprise Mobility has the perfect opportunity for you! We’re currently hiring full time Work From Home Agents to join our Support Services Reservations Sales Team. In this role, you’ll be the voice of our brand, helping customers book reservations while delivering exceptional service and maximizing revenue through effective sales strategies. Responsibilities - Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide - Receive and apply feedback from managers to improve call quality - Efficiently guide conversations and apply sales techniques to convert calls into reservations - Provide excellent customer service - Strive to meet and exceed monthly personal and department metrics - Adhere to a set full time schedule with scheduled breaks and lunches Qualifications - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future - Must be at least 18 years old - Must currently reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MN, MO, MS, NE, NV, NM, NC, ND, OH, OK, PA, SC, TN, TX, UT, VA, WV, WI, or WY - Must have at least one year of sales experience - Must have a minimum of two years of consecutive work experience with one employer - Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home - Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care - Must be able to attend virtual mandatory 4-week training and the network login day for up to 6 hours the Friday before the training begins - Must understand and accept the schedule policy: Individual schedules that will be offered for the position are full-time, 40 hour per week schedules that are 8-hour shifts between the operating hours of 7 AM – 10 PM CST. Schedules can include weekends and holidays based on business needs. Schedules can only be changed via a bid process that is awarded based on performance. Requirements - Must have a Windows PC (no Chromebooks or MACs) with Windows 11 OS or higher - Must have access to a cell phone to validate security information authentication - Must have a computer USB headset with microphone - Must have a webcam, both built-in and detached webcams are acceptable - Must have reliable and consistent high-speed internet access provided by a cable or fiber provider - Minimum 10 mbps upload and 100 mbps download - Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported - The address on your application must be your current, accurate permanent address - *Enterprise reserves the right to verify that your PC and Internet meets or exceeds these requirements Benefits - Paid Time Off - Health, Dental, and Vision Insurance (30+ hours/week) - Life Insurance & Prescription Coverage - 401(k) with Company Match & Profit Sharing - Employee Discounts on Rentals, Car Purchases & More - Educational Assistance (for full-time employees) Company Description Starting Pay: $18 / hour Paid Virtual Training: - 4 weeks, Monday–Friday, 9:00 AM–5:30 PM CST (attendance required) - Includes a 6-hour network login session the Friday before training begins Individual schedules that will be offered for the position are full-time, 40 hour per week schedules that are 8-hour shifts between the operating hours of 7 AM – 10 PM CST. Schedules may include weekends and holidays based on business needs. Schedules can only be changed via a bid process that is awarded based on performance.
Role Description Are you a strong communicator who thrives in a sales-driven environment? Do you enjoy helping customers while working from the comfort of your own home? If so, Enterprise Mobility has the perfect opportunity for you! We’re currently hiring full-time Work From Home Agents to join our Support Services Reservations Sales Team. In this role, you’ll be the voice of our brand, helping customers book reservations while delivering exceptional service and maximizing revenue through effective sales strategies. Responsibilities - Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide - Receive and apply feedback from managers to improve call quality - Efficiently guide conversations and apply sales techniques to convert calls into reservations - Provide excellent customer service - Strive to meet and exceed monthly personal and department metrics - Adhere to a set full-time schedule with scheduled breaks and lunches Qualifications - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future - Must be at least 18 years old - Must currently reside in one of the following states: AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MN, MO, MS, NE, NV, NM, NC, ND, OH, OK, PA, SC, TN, TX, UT, VA, WV, WI, or WY - Must have at least one year of sales experience - Must have a minimum of two years of consecutive work experience with one employer - Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home - Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care - Must be able to attend virtual mandatory 4-week training and the network login day for up to 6 hours the Friday before the training begins - Must understand and accept the schedule policy: Individual schedules that will be offered for the position are full-time, 40 hour per week schedules that are 8-hour shifts between the operating hours of 7 AM – 10 PM CST. Schedules can include weekends and holidays based on business needs. Schedules can only be changed via a bid process that is awarded based on performance. Requirements - Must have a Windows PC (no Chromebooks or MACs) with Windows 11 OS or higher - Must have access to a cell phone to validate security information authentication - Must have a computer USB headset with microphone - Must have a webcam, both built-in and detached webcams are acceptable - Must have reliable and consistent high-speed internet access provided by a cable or fiber provider - Minimum 10 mbps upload and 100 mbps download - Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported - The address on your application must be your current, accurate permanent address - *Enterprise reserves the right to verify that your PC and Internet meets or exceeds these requirements Benefits - Paid Time Off - Health, Dental, and Vision Insurance (30+ hours/week) - Life Insurance & Prescription Coverage - 401(k) with Company Match & Profit Sharing - Employee Discounts on Rentals, Car Purchases & More - Educational Assistance (for full-time employees) Schedule Individual schedules that will be offered for the position are full-time, 40 hour per week schedules that are 8-hour shifts between the operating hours of 7 AM – 10 PM CST. Schedules may include weekends and holidays based on business needs. Schedules can only be changed via a bid process that is awarded based on performance. What We Offer - Starting Pay: $18 / hour - Paid Virtual Training: 4 weeks, Monday–Friday, 9:00 AM–5:30 PM CST (attendance required) - Includes a 6-hour network login session the Friday before training begins
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Entegral is seeking a motivated, adaptable, career-minded teammate who would like to utilize their skill set in a thriving agile-methodology environment. The Product Manager 3 applies a deep understanding of market trends, customer needs, and the competitive landscape to drive commercial success and own the strategy, roadmap, and delivery of one or more products, with a primary focus on growth products for Entegral. - Utilizes a SAAS background and data-driven insight to make value-based decisions on features within global markets. - Develops and empowers Product Managers. - Oversees management of the product lifecycle. - Conducts revenue and expense modeling. - Monitors product performance and ensures alignment between internal teams and stakeholders. - Maximizes delivered value to customers. Qualifications - Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship. - Bachelor's Degree. - Must be at least 18 years of age. - For flexible or full remote work from home positions, reliable high-speed Internet connection and dedicated workspace are required. - Must be located in one of the following locations: AZ, FL, IL, LA, MD, MI, MN, MO, NJ, NV, NY, OH, OR, PA, TN, TX, VA, WA, or WI. - 7+ years Technical Product Management experience including: - Product strategy & leading roadmaps. - Innovating on new concepts that lead to adoption. - Bringing technical products to market. - Creating marketing decks, sales material, product videos. - Conducting market and competitive analysis. - Bringing products into new markets. - Oversight of end-to-end feature development process. - Continuous measurement of product performance. - Customer feedback. - Experience with turning metrics into data-driven insights. - Using data-driven metrics and insights to ensure product viability and effectiveness in a given market. - Cost management. - Defining market segments. - Managing P&L for products. - 5+ years people management experience of direct reports to include: - Performance management, interviewing/hiring, and other HR-related functions. - Coaching and leadership; constructive feedback. - Evaluating individual performance against goals. - Skills development. - 3+ years experience in a Software as a Service (SaaS) environment. - Understanding of API architecture and deployment models. - Availability for up to 30% travel for meetings (foreign & domestic). Requirements - Up to 30% travel (foreign & domestic). Benefits - Competitive career advancement opportunities. - Comprehensive benefits package including: - Paid vacation. - Paid parental leave. - Sick leave and flex days. - Medical, dental, and vision insurance benefits. - Dependent spending account. - Health savings account. - Life and disability insurance. - Fertility benefits. - Employee Assistance Programs. - Profit sharing and 401(k) employer match.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Maintenance Coordinator will primarily be responsible for providing automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval. This is a full-time work from home position that will allow you to work 100% from your home residence in the Kansas City Metropolitan area or surrounding KS/MO counties. Our department operates between the hours of Monday through Friday 6 a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. The schedules offered are based on current business needs. The pay range for this position is $21.20 to $24.20 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs. - Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour). - This position also has the opportunity to earn an additional $0.25/hr for each current ASE certification you hold in this list: A1-A9, T4, T8, C1, G1, & B5. Qualifications - Must be 18 years of age or older. - Must live in the Kansas City Metropolitan area or surrounding KS/MO counties. - Must live in the state of Kansas or Missouri. - Six (6) months of customer service experience required. - Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred. - Degree in Automotive Technology preferred. - ASE (Automotive Service Excellence) certifications preferred. - Basic proficiency with Microsoft Office products (Word, Excel, and Outlook). - Must have the ability to meet all work from home technical requirements. - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Requirements - Executing. - Customer Service. - Detail-Oriented. - Analyzing. - Communication. - Flexibility. Work from Home (WFH) Requirements - Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite). - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. Benefits - Paid vacation and choice time days. - Medical, dental, and vision insurance benefits. - Dependent spending account, health savings account. - Life and disability insurance. - Fertility benefits. - Employee Assistance Programs. - Profit sharing. - 401(k) employer match. - Discounts and more!
Overview As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, an affiliate of Enterprise Mobility is excited to announce the opening of an Accounting Coordinator - Financial Statements! The Accounting Coordinator is tasked with the responsibility of requesting, inputting, and managing confidential financial statements for our clients. The perfect candidate will possess a keen attention to detail, demonstrate the ability to handle various responsibilities simultaneously while adhering to deadlines, and exhibit a strong dedication to customer service. This is a 100% remote, work from home position. Candidates must currently reside in the Coconut Creek, FL area. This is a full-time remote position that will allow you to work 100% from your home residence in the Coconut Creek, FL area. The schedule for position is Monday through Friday 8 a.m. to 5 p.m. CST. The pay for this position is $21.20 hour USD. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business and organizational needs. Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more! Company Overview Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 770,000 vehicles and growing at 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees. Our operations center is located at 2281 Ball Dr. St. Louis, MO 63146. Responsibilities - Determine the type of client financials needed - Communicate with clients to request financial statements - Receive and process financial statements from customers - Communicate financial discrepancies with internal parties - Verify that the financial statements balance - Process confidential and sensitive customer information - Seek to improve job performance through self-assessment, skill development, training and goal setting - Maintain a regular and reliable level of attendance and punctuality - Perform miscellaneous job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications - Must currently reside in the Coconut Creek, FL area - Minimum one year of administrative or accounting related experience - Intermediate skills of Microsoft Office applications (Word, Excel, Outlook) - Bachelor’s degree in Accounting or Finance preferred - Previous AP/AR experience preferred - Must have the ability to meet all work from home technical requirements - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Competency Based Qualifications: - Executing - Working with a Team - Customer Service - Communication - Flexibility - Ethics & Values Work from Home (WFH) Requirements: - Terrestrial cable or fiber internet connections are strongly preferred. Satellite internet connections are not supported - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/) -
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Inventory Acquisition Coordinator (IAC) supports the dealer inventory acquisition process for our clients through evaluating vehicle options, facilitating competitive negotiations, and making recommendations based on inventory and pricing in an assigned region. The IAC collaborates with multiple internal departments to ensure a timely, competitive, and seamless experience for the client. - Maintain the stock vehicle process from vehicle acquisition to delivery and payment, ensuring a positive client experience throughout the process - Serve as the stock vehicle main point of contact for groups, clients, and dealers in an assigned region as it relates to vehicle requests, specification and pricing analytics, aftermarket equipment installation, and temporary tags - Provide recommendations to clients related to inventory acquisition, evaluating vehicle options, specifications, pricing, and aftermarket modifications - Provide regular updates to the field regarding delivery, inventory challenges, and general vehicle inventory guidance - Identify and communicate optimal alternatives including incentive-based factory ordering, industry trends, and/or extensive after-market - Audit and analyze dealer buy breakdowns, validate incentives, and negotiate options pricing as needed - Ensure dealer invoices and other documents adhere to contract and purchase agreement and meet clients’ needs based on provided specifications - Coordinate documents and purchasing process with dealers from start through payment resolution, including issuing purchase orders, updating internal systems, uploading documents to internal document management systems, and appropriate follow-up - Facilitate ongoing collaboration between internal stakeholders and external dealer database, leveraging long-term relationships to best serve our clients and strengthen our brand - Partner with internal leadership on escalated dealer issues, trends, and proactive dealer relationship management - Collaborate with internal teams to monitor client and vendor experience with dealer stock acquisitions, ensuring competitive pricing and timely delivery - Seek to improve job performance through self-assessment, skill development, training and goal setting - Maintain a regular and reliable level of attendance and punctuality - Perform miscellaneous job-related duties as assigned Qualifications - Must reside in Charlotte, NC or the surrounding NC counties - Must have 4+ years of client, sales, or vendor support experience in a professional and/or administrative environment providing client communication - Must have 4+ years of demonstrated success in conducting difficult conversations, analyzing data to make recommendations and negotiating problem or conflict resolutions - Must have basic computer skills (Word, Excel and Power Point) - Must have the ability to meet all work from home technical requirements - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future Requirements - The ideal candidate will possess the following competencies: - Ethics and Values - Building Relationships - Communication - Customer Service - Detail Oriented - Planning and Organizing - Problem Solving - Results Oriented - Work from Home (WFH) Requirements: - Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite) - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. Benefits - Comprehensive healthcare package - 401k matching & profit sharing - Schedule flexibility - Paid time off - Great discounts - Organizational growth potential Company Description Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 765,000 vehicles and growing at over 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.
This position offers the opportunity to work fully remote from your home residence in one of our approved states. Design, build, and maintain robust data pipelines and integration solutions Ensure seamless data flow across systems Develop and optimize scalable ETL/ELT processes Drive innovation and push the business forward Collaborate, innovate, and deliver high-quality, reliable solutions
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Client Account Coordinator is a collections role responsible for the accounting administrative functions within Fleet Management. Those functions include, but are not limited to: - Researching billing questions and contacting customers on accounts receivable balances. - Being the main point of contact for accounts receivable and billing questions for local sales teams, administrative offices, and external customers. - Working full-time remotely from home in the Greater St. Louis, MO Metropolitan area. - Maintaining a schedule of Monday through Friday, 8 a.m. to 5 p.m. CST. The pay range for this position is $21.20 to $22.12 per hour USD, determined by factors such as education, qualifications, experience, skills, performance, and business needs. Qualifications - Must currently live in the Greater St. Louis, MO Metropolitan area. - Minimum 2 years accounting, billing, or AR experience. - Minimum 2 years customer service experience. - Accounting Software knowledge preferred (Quickbooks, PeopleSoft Financials, etc.). - Some college coursework in Accounting or Business preferred. - Intermediate proficiency with MS Excel. - Must have the ability to meet all work from home technical requirements. - Must be authorized to work in the United States without requiring work authorization sponsorship. Requirements - Ethics & Values. - Executing. - Customer Service. - Detail-Oriented. - Problem Solving. - Communication. - Resilience. Work from Home (WFH) Requirements - Terrestrial cable or fiber internet connections are strongly preferred; satellite internet connections are not supported. - High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. - Connection latency must be less than 100ms. Benefits - Paid vacation and choice time days. - Medical, dental, and vision insurance benefits. - Dependent spending account and health savings account. - Life and disability insurance. - Fertility benefits. - Employee Assistance Programs. - Profit sharing and 401(k) employer match. - Discounts and more! Company Description Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. - North American fleet of 765,000 vehicles and growing at 6 percent. - Commitment to investment in and development of our people. - Doing the right thing by our customers and employees every time. - Operations center located at 2281 Ball Dr. St. Louis, MO 63146.
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