• Ensure Patient Outreach Coordinators consistently communicate with patients compliantly and convey the culture of kindness and value of the hospital-based pharmacies • Coach Patient Outreach Coordinators on calling best practices, conversational techniques including how to listen, understand, respond, and confirm patients’ concerns about their care, pharmacy needs, and socioeconomic situations • Complete audits of team in DialPad, TelemetryRX application, Electronic Medical Records, and other required systems to ensure effective communications with patients, efficient workflow, and compliant conversations with potential patients of hospital partner pharmacies • Work with a high sense of urgency to manage, monitor, and facilitate any issues and/or escalations related to Outreach Coordinators with hospital partners • Establish efficient workflows between Patient Outreach Coordinators, Onboarding Specialists and liaison team via collaboration with clinical integration team, on site managers, and Patient Outreach Management • Manage all aspects of ADP, PTO, and Time Reports for team members • Provide front line supervision and ongoing coaching and performance management to Patient Outreach Coordinators • Monitoring and acting all forms of communications between Patient Outreach and other clinical and operational teams as needed • Manage Telemetry application, email, Microsoft teams communications up to company policy • Work with on site management at hospital partners for any collaboration calls, such as quarterly calls, kick off calls, as needed calls • Patient Outreach team meetings: creating agendas, running meeting, follow up • Hospital Management meeting: calls with on site manager to review current status, identify areas for improvement, and areas of success • Record keeping/notes of all collaboration calls and team meetings • Providing guidance/assistance/troubleshooting in daily tasks for Patient Outreach team members as requested by Patient Outreach Coordinators and Onboarding Specialists • Review and address any concerns with Patient Outreach team, and hospital partners as needed • Provide insight to various teams across company for growth and development opportunities as needed • Work with various teams for special projects • Report on hiring needs based on implementation roll outs • Assist in interviewing, and onboarding new Patient Outreach Coordinators and Onboarding Specialists including coordinating access requests and trainings • Investigate research needed for data analytics team, contracting team as needed • Report to Manager of Patient Outreach

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The point of contact for all transitions to the RIA platform and Custodian(s) for NewEdge Advisors. The Transition Manager would be a key service member in onboarding teams. The Transition Manager will interface with prospective clients, existing clients and advisory teams to anticipate their needs, resolve their problems, and follow through to provide exceptional service. Responsibilities - Transitions: - Primary point of contact for all transitions to the RIA platform. - Coordinate meetings, calls, paperwork and tasks related to transitions between new teams and various departments at NewEdge Advisors. - Provide pre- and post-transition administrative support, including onsite support. - Onboard new advisors and staff on broker/dealer-specific systems. - Train new teams with account opening process and software systems. - Liaise with broker/dealer to ensure systematic, efficient transitions for advisors’ books of business. - Research real-estate solutions, vendor selection and management, office and technology set-up, and ongoing support. - Track and document each transition step in project management software. - Create and maintain transition & operations procedures manual and supporting materials. - Ensure seamless handoff of new teams post-transition to service & operations team. - Compliance: - Ensure advisors are completing pre- and post-transition documentation needed for license transfers in accordance with compliance regulations. - Work closely with the compliance team to ensure that operational and account-opening policies and procedures are implemented and followed. - Operations: - Serve as a backup point of contact for service & operations team to resolve advisor support inquiries via phone, email and CRM. - Support advisors with troubleshooting operational issues, escalate issues to various departments when appropriate. - Utilize technology solutions to provide effective oversight & support to advisors. - Liaise with vendors and custodian/BD back offices to solve advisor-specific operational issues as well as firm-wide issues. - Additional transitions and operational duties as assigned by the Director of Transitions and President of NewEdge Advisors. Qualifications - Bachelor’s degree preferred. - Series 7 is required, and Series 24 is highly preferred. - 5 to 10 years of experience as a client relationship manager or administrative assistant. - Securities industry experience within organizations providing investment advisory services is required. - Experience with Raymond James, Schwab, Fidelity or LPL Clearing preferred. - Experience with wirehouse to RIA advisor transitions required. - Orion portfolio management system or similar program experience is preferred. - Skill in operating various office and software programs (i.e., Microsoft Office, Redtail CRM, Project Management systems). - Management experience is required. - Must have the ability to travel on a limited basis to perform required transition functions.

• Map current-state processes for standard development, public review, and approval; identify inefficiencies, bottlenecks, and "waste" (e.g., unnecessary steps, rework, delays) • Help the Core Cloud Standards board team implement actionable projects to enhance quality, speed, and productivity • Ensure all process improvements comply with internal governance policies and external industry standards • Collect and analyze performance data, such as cycle times for standards approval, to measure improvements • Maintain up-to-date process documentation, standard operating procedures (SOPs), and visual flowcharts (e.g., via Visio/MDL/git) • Drive the adoption of new processes by communicating changes effectively, conducting training and office hours for users, and providing support to Cloud Standards Body Core staff and users

Position Summary Credentialing Specialist 💻 Fully Remote 🕘 Full‑Time | 8:00 AM – 5:00 PM CT Make an Impact Behind the Scenes of Quality Patient Care We are seeking a detail‑driven Credentialing Specialist to support the accurate and timely credentialing of providers in a remote environment. This role plays a critical part in ensuring compliance with accreditation standards, regulatory agencies, and organizational policies—helping our providers focus on what matters most: patient care. The ideal candidate is highly organized, thrives in a compliance‑focused role, communicates clearly, and can manage multiple priorities under pressure while working independently. About Baptist Health Medical Group Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs. As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals. Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: - Medical, Dental, Vision - 403(b) Retirement Savings Plan - Health Savings Account (HSA) - Flexible Spending Account (FSA) - Paid Time Off (up to 5 weeks to start) - Life Insurance - Extended Leave Plan (ELP) - Family Care (childcare, elder care, pet care) - Paid Parental Leave - Pet Insurance - Car Insurance - Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL BENEFITS START DAY ONE Orlando Health | Choose Well Responsibilities What You’ll Do In this role, you will manage end‑to‑end credentialing activities while ensuring accuracy, compliance, and exceptional service to internal and external stakeholders. Key responsibilities include: - Performing timely and accurate primary source verification - Completing accurate and timely data entry of all credentialing activities into the credentialing database - Coordinating credentialing, recredentialing, and delegated credentialing activities - Maintaining credentialing files and documentation in compliance with accreditation and regulatory standards - Providing excellent customer service and ongoing communication to providers, physician office staff, and internal teams - Educating providers on the credentialing process and maintaining consistent follow‑up - Identifying trends, assisting with performance improvement initiatives, and supporting reporting efforts - Ensuring compliance with organizational policies, bylaws, and government regulations Qualifications What We’re Looking For Experience - 3 years of credentialing/privileging experience, or - 1 year of credentialing experience plus 2 years of clinical experience - Relevant education may substitute for experience (Associate or Bachelor’s degree in healthcare, business, or related field) Skills & Competencies - Excellent verbal and written communication - Strong attention to detail and accuracy - High level of organization and time‑management skills - Ability to work well under pressure and manage multiple priorities - Data entry proficiency and comfort working in credentialing systems - Knowledge of compliance, accreditation, and regulatory standards - Adaptability in a remote work environment Education - High school diploma or equivalent required - Knowledge of medical terminology preferred Why You’ll Enjoy This Role - Fully remote work environment - Predictable weekday schedule - Competitive hourly pay - Opportunity to contribute to quality, compliance, and operational excellence - Collaborative, communication‑focused team culture