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Credit Hire Recoveries Specialist – German Speaking
Location
United Kingdom
Posted
2 days ago
Salary
£27K / year
Seniority
Senior
Job Description
Credit Hire Recoveries Specialist – German Speaking
Enterprise
• Manage recovery claims portfolios: liaise with repairing garages, insurers, solicitors, and customers to secure payments • Negotiate settlements: apply technical expertise to achieve optimum recovery outcomes • Customer service excellence: resolve complaints swiftly and minimize disruption to customers • Drive litigation strategies: work with panel and policy-holder solicitors to maximize recovery percentages • Ensuring consistency and accuracy in all relevant admin procedures
Job Requirements
- Fluent in spoken/written English and German
- Excellent communication skills and attention to detail
- An aptitude for delivering great customer service
- A competitive spirit and the drive to meet targets and deadlines
- Demonstrated time management skills
- A knowledge of Microsoft Office products, internet and telephone skills
Benefits
- Training and guidance provided
- Opportunities for pay increases and promotions
- Laptop, headset, and phone provided after starting
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