Empirical

Role Description We're looking for a Senior Business Analyst to help our clients transform complex business needs into structured, actionable requirements that engineering teams can confidently build from. - Lead requirements discovery sessions with business stakeholders and subject matter experts. - Document current-state processes, workflows, business rules, and operational requirements. - Translate business objectives into clear user stories, functional requirements, and acceptance criteria. - Create structured documentation that engineering teams can use to estimate, scope, and build solutions. - Facilitate prioritization discussions and help stakeholders organize large backlogs of initiatives. - Identify opportunities for automation, process improvements, and AI-driven solutions. - Collaborate with product, engineering, and leadership teams throughout the discovery and planning process. - Maintain requirements documentation and ensure alignment as projects evolve. - Support engineering teams during implementation by clarifying requirements and resolving ambiguities. Qualifications - 6+ years of experience in Business Analysis, Requirements Engineering, Product Operations, Systems Analysis, Technical Project Management, or a related field. - Strong requirements elicitation and stakeholder interviewing skills. - Experience creating user stories, functional specifications, process documentation, and acceptance criteria. - Ability to quickly understand new business domains and operational workflows. - Experience working closely with software development teams. - Strong analytical and problem-solving skills. - Ability to facilitate workshops, discovery sessions, and stakeholder meetings. - Excellent written documentation skills. - Advanced English required. - Familiarity with AI tools. Requirements - Experience with ERP, logistics, supply chain, inventory management, or fulfillment operations. - Experience documenting requirements for custom business applications or operational systems. - Consulting, Business Architecture, or Solution Architecture background. - Experience with workflow automation initiatives. - Familiarity with knowledge management systems, documentation platforms, or requirements repositories. Benefits - Remote/flexible work. - Highly competitive compensation in US dollars. - Opportunities for personal and professional development; mentorship, coaching, and training as needed. - Ongoing, 40 hours per week dedication. - The opportunity to be part of an amazing, multicultural community of tech experts.

Role Description Our client, a rapidly growing, venture-backed Health-Tech company, is developing a next-generation platform that is transforming how companies administer and manage pharmacy benefits. Their unified technology platform delivers real-time, actionable insights that drive cost savings, power clinical services, and provide an exceptional customer experience. We are looking for two Senior Full-Stack Software Engineers to join the Engineering team, specifically within the Drug Pathways team, focusing on the Admin Portal — a set of internal tools used daily by employees. These engineers will play a key role throughout the entire software development lifecycle, from frontend and backend design to testing and maintenance of the web application suite. You’ll collaborate with Product and other cross-functional stakeholders (Business, UX, QA, etc.), bridging the gap between UI/UX design and technical implementation — helping define how the application both looks and works. You’ll be involved in complex, multi-month projects, using a modern tech stack that includes: - ReactJS - JavaScript - OpenSearch - DynamoDB - GraphQL - Golang - PostgreSQL What you'll be doing: - Develop scalable and user-friendly features on both client and server sides - Build and maintain internal tools used across the organization - Contribute to architecture decisions and implementation of best practices - Collaborate with product and design teams to understand and translate requirements - Maintain high code quality across the codebase - Work closely with teammates on complex, multi-phase projects - Participate in code reviews and promote a strong engineering culture Qualifications - BS or advanced degree in Computer Science or a related field - 8+ years of experience, or 5+ with an advanced degree, in full stack development - Expertise in JavaScript, React, HTML, CSS and various frameworks - Experience with a compiled language such as Go, Java, C, or C++ - Hands-on experience implementing GraphQL APIs - Proficiency with relational databases, especially PostgreSQL, including schema design - Familiarity with NoSQL databases and modern data interfaces (DynamoDB) - Strong background in API scalability, design patterns, and testing best practices - Experience working with Git in a professional environment - Ability to work independently and deliver high-quality features with minimal supervision - Familiarity with CI/CD pipelines, Docker, AWS, and Kubernetes - Strong English and communication skills - Proven experience designing and implementing reusable components or libraries - Familiarity with AI tools Requirements - 100% alignment with our core values! - Ownership mindset and accountability from concept to delivery - Excellent communication and collaboration skills - Strong attention to detail and user-centric mindset - Ability to thrive in a fast-paced, autonomous environment Benefits - Remote/flexible work - Highly competitive compensation in US dollars - Opportunities for personal and professional development: mentorship, coaching, and training - Ongoing, 40 hours per week dedication - The opportunity to be part of an amazing, multicultural community of tech experts

Role Description Our client, a rapidly growing, venture-backed Health-Tech company, is developing a next-generation platform that is transforming how companies administer and manage pharmacy benefits. Their unified technology platform delivers real-time, actionable insights that drive cost savings, power clinical services, and provide an exceptional customer experience. Qualifications - 5+ years of experience in software development, particularly on server-side applications, including API design, data models, and data processing - Proficiency in Golang - Proficiency with relational databases such as PostgreSQL, including schema design, SQL tuning, and monitoring. Optionally MySQL or others. - Strong experience designing and implementing scalable APIs, along with a solid understanding of design patterns, database architecture, and testing best practices - Working knowledge of GraphQL APIs, CI/CD pipelines, AWS, Docker, and Kubernetes is a plus - Strong English and communication skills - Familiarity with AI tools Requirements - 100% alignment with our core values! - Ability to take ownership of projects from start to finish - Strong collaboration and communication skills - Attention to detail and a passion for creating great user experiences - Comfortable communication through Slack and participating in key Agile ceremonies. Benefits - Remote/flexible work - Highly competitive compensation in US dollars - Opportunities for personal and professional development; mentorship, coaching and training as needed - Ongoing, 40 hours per week dedication - The opportunity to be part of an amazing, multicultural community of tech experts

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America. About Empirical Empirical empowers early and growth stage tech companies to create the right products in the right way by providing two pivotal services: - Product & Technology Leadership: Our clients entrust critical decisions to our network of top-tier US-based CTOs and CPOs. We provide fractional, project, or advisory based support, combining highly experienced talent with a flexible approach. - Product Development Teams: We provide our clients with high performing, senior product development talent through a scalable staff augmentation model and ongoing support. We focus on Latin America to find exceptional talent, with time zone and cultural compatibility. We are proud to be a people first company, where we prioritize building meaningful, long lasting human connections with clients and team members alike, while embracing diversity and uniqueness. With this foundation and our focus on talent, we help create great products that people love. Our values - Care about people first - Strive to add value always - Lead with integrity - Have fun every step of the way The Opportunity We’re looking for an AI Strategist to join Empirical on a fractional, contract, or full-time basis and help our clients turn broad AI ambition into clear, fundable, and executable strategy. Every founder we talk to says some version of the same thing: they know AI matters, but they do not know where to start. In many cases, workflows are under-documented, pain points are unclear, and “AI” becomes a catch-all label for problems that may actually require automation, process redesign, or a hybrid solution. This role is designed for someone who can bring structure to that ambiguity. You will lead discovery engagements with clients, identify and rank meaningful opportunities, define a credible long-term vision, and translate that strategy into a practical roadmap and near-term action plan. You will help founders and executive teams understand what to prioritize, what to fund, and why. Unlike a traditional implementation role, this position is centered on clarity, prioritization, and strategic direction. You will operate at the intersection of business, technology, and AI adoption, partnering closely with leadership teams and handing off validated opportunities to delivery teams who can build. What you'll do - Lead AI strategy discovery engagements with clients, typically over 3 to 4 weeks, to identify pain points, uncover opportunities, and define practical next steps - Produce structured outputs such as a ranked list of pain points, a 3-year vision, a 12-month roadmap, and a 3-month action plan - Interview subject matter experts and executive stakeholders to understand workflows, inefficiencies, and institutional knowledge gaps - Classify business problems across AI, automation, hybrid solutions, or process redesign, using sound judgment rather than hype - Translate strategic recommendations into buildable Phase 1 opportunities with clear success criteria, scope, and budget considerations - Partner with founders, CFOs, and leadership teams to present findings, explain tradeoffs, and support prioritization decisions - Advise on strategy-level AI topics such as governance, data readiness, integrations, build vs buy decisions, and model direction - Collaborate with Empirical’s Fractional CTOs and engineering teams to hand off validated opportunities into delivery - Contribute to the evolution of Empirical’s AI strategy playbook and methodology as the practice grows Your qualifications and experience Must haves - 8+ years of experience across product, engineering, consulting, strategy, or related fields - At least 3 years of direct experience working with AI, ML, or LLM-based systems in real business environments - Strong experience leading discovery, strategy, or advisory work with executive stakeholders - Ability to shape strategy, not just execute tasks, and to produce artifacts that leadership can act on - Deep and current understanding of the GenAI landscape, including foundation models, agents, retrieval, governance, and cost/performance tradeoffs - Comfort operating between business and technical conversations, from workflow pain points to AI strategy and architecture discussions - Executive presence and confidence working with founders, CFOs, and senior leadership teams - Strong facilitation skills for workshops, stakeholder interviews, and prioritization sessions - Excellent writing skills, with the ability to create clear, persuasive strategy documents and readouts What we expect from you - 100% alignment with our core values! - Ability to take ownership of projects from start to finish - Strong collaboration and communication skills - Attention to detail and a passion for creating great user experiences What we offer - Remote/flexible work - Highly competitive compensation in US dollars - Opportunities for personal and professional development; mentorship, coaching and training as needed - Ongoing, 40 hours per week dedication - The opportunity to be part of an amazing, multicultural community of tech experts Why work with us? - We pride ourselves on our core values and have proven that putting people first creates a thriving and collaborative work environment. - We seek to accommodate and balance individual needs with client needs, understanding each one of us is unique. - We offer benefits such as remote/flexible work, selective paid training, mentorship programs, referral programs and more. - We are selective in the projects we take on to ensure our teams are engaged in challenging, meaningful, enjoyable opportunities that will provoke creativity, innovation and growth!

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America. Technical Project Manager Empirical About Empirical Empirical empowers early and growth stage tech companies to create the right products in the right way by providing two pivotal services: - Product & Technology Leadership: Our clients entrust critical decisions to our network of top-tier US-based CTOs and CPOs. We provide fractional, project, or advisory based support, combining highly experienced talent with a flexible approach. - Product Development Teams: We provide our clients with high performing, senior product development talent through a scalable staff augmentation model and ongoing support. We focus on Latin America to find exceptional talent, with time zone and cultural compatibility. We are proud to be a people-first company, where we prioritize building meaningful, long lasting human connections with clients and team members alike, while embracing diversity and uniqueness. With this foundation and our focus on talent, we help create great products that people love. Our Values - Care about people first - Strive to add value always - Lead with integrity - Have fun every step of the way The Opportunity Our client, a rapidly growing, venture-backed logistics and fulfillment company, is building a next-generation, custom Warehouse Management System (WMS) from the ground up — along with the full ecosystem of operational systems that surround it. This is not just a WMS implementation: the scope includes the end-to-end operational technology stack, spanning inventory control, order management, carrier and EDI integrations, 3PL connectivity, and ERP-adjacent workflows. The platform will replace the current operations stack and transform how the company manages warehouse operations at scale, delivering real-time visibility, operational efficiency, and a scalable foundation for continued growth. As Technical Project Manager, you will be the operational backbone of this greenfield build. You will work closely with product, engineering, and warehouse operations stakeholders to keep the team aligned, unblocked, and delivering across a complex, interconnected set of systems. This is a fast-paced, high-ownership, high-impact role — you will need to move quickly, make decisions with incomplete information, and keep multiple workstreams in motion simultaneously. Your Qualifications & Experience - 5+ years of experience as a Technical Project Manager or Engineering Program Manager, leading software development projects from discovery through delivery - Proven track record managing greenfield product builds or large-scale system migrations/replacements - Strong technical fluency — comfortable reading and discussing architecture diagrams, API designs, data models, and sprint deliverables with engineering teams - Experience working with cross-functional stakeholders including engineers, product managers, QA, and non-technical business/operations teams - Deep expertise in Agile/Scrum methodologies; experience running ceremonies and maintaining healthy delivery cadences - Proficiency with project management and collaboration tools such as Jira, Linear, Confluence, or similar - Strong English and communication skills - Familiarity with AI tools - Strong plus: Experience with WMS platforms, ERP systems (e.g. NetSuite, SAP, Microsoft Dynamics), or similar operational/enterprise software - Strong plus: Background in logistics, supply chain, warehouse operations, or fulfillment-heavy domains - Plus: Familiarity with modern software delivery practices: CI/CD, cloud infrastructure (AWS), API-based and EDI integrations What We Expect From You - 100% alignment with our core values! - Take full ownership of project delivery — timelines, risks, blockers, and stakeholder communication - Serve as the connective tissue between engineering teams and business stakeholders, translating requirements into actionable plans and progress back into clear, honest updates - Proactively identify and mitigate risks before they become problems - Maintain rigorous documentation: project plans, decision logs, sprint goals, and status reports - Drive Agile ceremonies with discipline and energy — standups, sprint planning, retrospectives, and reviews - Thrive in a fast-paced, high-change environment — comfortable with ambiguity, able to prioritize ruthlessly and adapt quickly as scope and priorities evolve - Strong written and verbal communication in English; comfortable working asynchronously through Slack and synchronously in video calls with a distributed, multicultural team What We Offer - Remote/flexible work - Highly competitive compensation in US dollars - Opportunities for personal and professional development; mentorship, coaching and training as needed - Ongoing, 40 hours per week dedication - The opportunity to be part of an amazing, multicultural community of tech experts Why Work With Us? - We pride ourselves on our core values and have proven that putting people first creates a thriving and collaborative work environment. - We seek to accommodate and balance individual needs with client needs, understanding each one of us is unique. - We offer benefits such as remote/flexible work, selective paid training, mentorship programs, referral programs and more. - We are selective in the projects we take on to ensure our teams are engaged in challenging, meaningful, enjoyable opportunities that will provoke creativity, innovation and growth!