ECRI

• The Director, Product Strategy leads the strategy, planning, and upstream commercialization of ECRI’s healthcare technology solutions portfolio. • With a strong focus on upstream marketing, customer insight, and market positioning, this role owns product direction based on a deep understanding of healthcare market needs, customer pain points, and emerging opportunities across care settings. • Reporting to the Executive Director of Transformation & Innovation, this role works in close partnership with product leads, downstream marketing, and cross-functional business teams to ensure that ECRI’s solutions are well-positioned, clearly defined, and aligned to both customer needs and organizational priorities. • The Director serves as the primary bridge between market intelligence and portfolio strategy — ensuring that what ECRI offers is both true to its mission and compelling to those it serves. • This role leads alpha and beta program initiatives in collaboration with partners and customers to validate new concepts and refine features prior to launch.

• Accept and process all inbound sales inquiries, ensuring timely and accurate follow-up. • Assist in managing the sales funnel, tracking client progress from initial interest through contract execution. • Support the Strategic Account Manager and Sales Consultants in executing sales strategies and client engagement plans. • Maintain and update client records in the CRM system to ensure data accuracy and visibility across teams. • Engage with internal departments and SMEs to coordinate client communications, demos, and onboarding activities. • Assist in preparing materials for client meetings, presentations, and Business Reviews. • Perform various sales-related administrative duties, including scheduling, documentation, and reporting.

Role Description The Demand Generation Specialist will help execute multi-channel, multi-touch programs that create new sales pipelines, improve win rates, and increase sales velocity. Key responsibilities include executing our marketing and lead generation initiatives as well as serving as the administrator for our marketing automation tool(s) and public website management. This is a highly collaborative role that will give you direct access and opportunity to learn from marketing, sales, and our key business stakeholders, including the opportunity to partner with Global Marketing Managers to further organizational strategic priorities. Essential Functions - Execute a variety of demand creation tactics that create awareness, engagement, and a quality pipeline and convert to sales. - Work with Marketing leadership to ensure website content is up-to-date and landing pages are enabled for promotional tactics. Execute and inform the content strategy of our website properties. - Collaborate to build marketing campaigns using appropriate engagement methods and review deliverability data. - Build and optimize campaigns on search engines, display, and social media end-to-end, from landing page and ad copy to campaign attribution in our marketing tool. - Create and segment lists for use in campaigns based on targets and behaviors like past email engagement and website interactions to optimize success (content downloads, site page visits, etc.). - Work to minimize list decay and unsubscribes while increasing productivity of email within campaigns. - Assist in the preparation of articles, posts, e-newsletters and other content created for relevant communication channels and campaigns. - Partner with our Media Services team to develop graphics needed to create high converting landing pages. - Assist in the data cleaning of leads for proper upload into HubSpot and Microsoft Dynamics. - Collaborate with Solutions Sales to ensure proper campaign follow-up is enabled. Additional Responsibilities - Other duties, as assigned. Accountability Metrics - Meet established deadlines for Marketing campaign deliverables with attention to detail. - Contribute to planning and execution of website and campaign initiatives. - Provide guidance and support for multi-channel engagement methods. - Deliver metrics and campaign results monthly in a concise format. Qualifications - 3 - 4 years of experience driving inbound B2B demand generation. - Demonstrated success driving inbound demand generation for sales teams. - Technical abilities to build email campaigns, set up landing pages, implement conversion tracking, SEO, Google analytics, etc. - Experience with marketing automation tools; HubSpot preferred and various website platforms including Shopify. - Strong editorial skills. Education - Bachelors Degree in Marketing Required. Computer Skills - Proficient with Microsoft Office 365 Suite of products. - HubSpot. - Shopify. Position Compensation The salary range for new employees in this position is $55,672.00- $66,806.00, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). Physical Demands This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA Statement ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all. EEO Statement ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote

Role Description The Director, Content Creation and Review (“The Director”) leads the end-to-end operations for ECRI’s guidance, membership, and education content. This role is accountable for the strategic, editorial, and production lifecycle of content across the organization, ensuring delivery of high-quality, timely, and compliant materials in digital and print formats. - The Director collaborates across business lines to modernize and standardize content creation, review, and production processes, incorporating AI-enabled and automated solutions where appropriate. - This position co-directs ECRI’s content mapping system and integrates content architecture, editorial governance, and production execution into a unified operational model. - The Director drives continuous improvement in workflows and user experience, establishes performance metrics to inform capacity and resource planning, manages budgets, and leads multidisciplinary teams responsible for editorial, production, and education support functions. Qualifications - 10 years of professional experience, preferably in publications, production, and/or content creation. - Minimum of 5 years' work experience in process management and improvement. - Minimum 5 years' work experience in managing staff across a range of disciplines and experience levels. - Strong organizational skills, attention to detail, problem solving experience, and professional manner. - Advanced experience with data collection and analysis, as well as spreadsheet development and maintenance. - Excellent writing and analysis skills. - Experience managing and prioritizing multiple tasks, as well as working independently and as part of a team. - Excellent customer service skills with internal and external clients. - Ability to meet task deadlines and communicate well within the department and company. - Flexible, team player who can adjust to and work to improve changing processes. Requirements - Bachelor’s degree in publishing, communications, or a related field required. - Master’s degree or equivalent experience preferred. - Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint), Microsoft Teams, Confluence, and PowerBI. - Project Management / Continuous Improvement certifications (e.g., Lean Six Sigma Green Belt (LSSGB) and Professional in Project Management (PMP) are preferred. Benefits - Comprehensive healthcare benefits: medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. - Retirement Savings: employer-matching 403(b) Retirement Savings Plan. - Paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identity theft insurance, flexible spending accounts). - Volunteer Program: ECRI Cares, providing 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.

Role Description The Intern, Human Resources will support ECRI's Human Resources Department by completing daily tasks and projects across multiple HR disciplines. Duties and areas of responsibility include: - Assisting department team members with project support across all facets of HR, including training and development, recruitment, communications, data analytics, and the employee experience. - Organizing and managing multiple competing priorities. - Working independently with minimal supervision. This is a great opportunity for anyone looking to jumpstart their career in Human Resources by working with a small dynamic team and supporting multiple facets of the HR function. Qualifications - Prior experience or internship in Human Resources, communications, and/or data analytics is a plus. - Excellent time management skills, including the ability to complete multiple tasks concurrently while juggling competing priorities and deadlines. - Experience with learning and utilizing a wide variety of technology platforms. - Strong verbal and written communication skills, including experience with communicating with internal and external audiences across various mediums (e.g., email, presentations, and social media). - Prior experience working independently with minimal supervision. - High school diploma required. - Currently enrolled in an accredited college/university, preferably in a Human Resources/Organizational Development discipline. - Proficient with Microsoft 365 software applications. Requirements - Support ECRI's Human Resources Department by completing daily tasks and projects across multiple HR disciplines. - Manage, create, and post content on ECRI's Staff Intranet for all sites managed by Human Resources. - Pull a variety of data from Human Resource platforms and create data analytics reports to generate and present insights to senior leadership and key stakeholders. - Create resources that improve various processes inside the Human Resources Department that impact ECRI-at-Large. - Support ECRI's performance management and employee growth and development programs, including creating and curating content for 15Five and LinkedIn Learning. Benefits - Industry leadership: Long history and proven reputation in patient safety and medical technology research. - On-the-job learning: Opportunity to work with specialists across medical science, patient care, healthcare management, and technology. - Fully Remote: ECRI is a fully remote organization. Company Description ECRI is a non-profit, independent organization dedicated to safe, effective, and efficient healthcare. For over 50 years, ECRI has worked to protect patients from unsafe and ineffective medical technologies and practices. - Patient Safety: Empowering leaders to eliminate patient harm through best practices, guidance, benchmarking, and recommendations. - Evidence-Based Medicine: Providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. - Technology Decision Support: Arming hospital systems with unbiased insights to optimize their supply chain.

Role Description The Director of Patient Safety Organization (PSO) and Safety Consulting leads and guides clinical and safety improvement initiatives focused on reducing preventable harm and enhancing patient outcomes. This role partners with clients and internal teams to deliver advisement and resources, applying data-driven approaches to client performance improvement through PSO and safety consulting activities. The Director maintains awareness of industry changes and regulatory requirements, facilitates the implementation of ECRI’s Healthcare as a System and SafeSystem Solutions models, and empowers clients to develop reliable and resilient safety systems. Essential Functions - Partner with clients on their journey to reduce preventable harm, leading internal teams in providing advisement and resources to PSO clients and performing consultative services for SafeSystem Solutions, senior care, and infection prevention clients. - Lead internal teams in using a data-driven approach to engage clients in performance improvement to achieve goals related to reducing preventable harm. - Collaborate with other consulting business line leaders from across ECRI, including ISMP and Device Safety leaders. - Engage with external stakeholders to maintain current awareness of industry changes, federal and state regulatory requirements, and opportunities that impact how ECRI teams support clients. - Lead efforts to demonstrate how ECRI’s Healthcare is a System model can facilitate the successful implementation of clinical and operational safety improvement activities. - Lead efforts to demonstrate how ECRI’s SafeSystem Solutions conceptual model enables clients to build highly reliable and resilient clinical and operational safety systems that generate positive outcomes for patients, families, and workforce. - Provide leadership guidance and coaching to demonstrate how implementing just culture principles promotes a fair and accountable culture. - Provide leadership guidance and coaching to demonstrate how ECRI’s improvement model of “Understand- Innovate- Evaluate” works on performance improvement projects. - Provide leadership guidance and coaching to demonstrate how to apply principles of human factors engineering to clinical and operational safety improvement activities. - Lead efforts around proposal submission to disseminate ECRI and client safety and quality outcomes through speaking engagements, white papers, and journal articles. - Collaborate with ECRI senior leaders and the leader of SafeSystem Solution Incubator team to implement safety consulting services, aligning with client organizational goals and industry trends. - Identify new consulting opportunities, support proposal development, and collaborate with sales to convert leads into active projects. - Mentor and manage a team of safety consultants, fostering a culture of technical excellence and innovation. - Provide oversight of processes related to data analysis and reporting including patient safety event data, safety culture survey data, causal analysis data, etc. - Ensure competency of staff members in their use of advanced data visualization techniques to provide event feedback to clients. - Provide leadership guidance and coaching to staff members in analyzing patient safety event and causal analysis data to identify trends, patterns, and emerging risks. - Apply change management principles in supporting the successful adoption of new data technology to extract insights from unstructured narrative data within event reports. - Champion the adoption and integration of ECRI’s Enterprise Safety Management (ESM) framework within partner healthcare organizations. - Guide healthcare teams in applying ESM principles to build a proactive and comprehensive safety culture. - Collaborate with senior leadership around all aspects of PSO, safety consulting, and Senior Care business development, including budgeting, staffing, competitor analysis, and strategy development. - Oversee the monitoring of client satisfaction, staff performance, contract compliance, client utilization of services, and quality control of client deliverables. - Oversee the monitoring of client onboarding and access activities. - Set expectations on how internal team members will engage clients and perform contract deliverables. - Serve as a high-level advisor to hospital leadership and build/maintain executive relationships. - Lead service recovery efforts when necessary. - Collaborate with support teams (e.g., sales, marketing, and IT) to create and implement client support strategies. - Provide leadership and coaching to team members working on projects and deliverables, as assigned by functional teams. Qualifications - 10+ years of previous work experience in healthcare safety, quality, or risk management. - Experience serving in a leadership/management role in a clinical setting. - Experience working with Patient Safety Organizations listed by the Agency for Healthcare Research and Quality strongly preferred. - Familiarity with challenges present across the healthcare continuum and clinical or process experience in both acute and non-acute settings. - Experience leading teams in data analysis, reporting, and visualization activities. - Experience performing healthcare safety consulting is strongly preferred. - Experience in leading teams through innovative program development and implementation, including application of change management strategies. - Experience engaging leadership teams in large-scale performance improvement initiatives. - Prior experience engaging with national patient safety leaders and initiatives (e.g., CMS, Leapfrog, CDC, IHI, etc). - Advanced skills in MS Office Products (Word, PPT, Excel). - Ability to work under pressure to meet deadlines and quickly adapt to multiple priorities. Requirements - Doctor of Medicine (MD/DO) or Registered Nurse (RN) with a Master’s in Nursing/related field or Doctor of Pharmacy (PharmD), or Master’s degree in other health-related subject is required. - A certification in patient safety, healthcare quality, and/or healthcare risk management (e.g., Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), etc.) is required. Benefits - Comprehensive healthcare benefits including medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. - Retirement Savings: Participation in an employer-matching 403(b) Retirement Savings Plan. - Paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs. - Employee volunteer program providing 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.

Role Description Candidates will market, sell, manage, and support the delivery of healthcare consulting services from ECRI’s safety management solutions portfolio that includes but is not limited to: - Medication Error Prevention and other Institute for Safe Medication Practices solutions - Culture of safety - Healthcare clinical risk management - Continuous quality improvement - Clinically informed Human Factors Engineering (HFE) - Patient Safety Organization solutions - Patient Safety management solutions - Systems analysis work including root cause analysis - A variety of educational offerings - Infection Prevention and Control (IPC) - Other applicable systems safety management solutions This position manages the sales process beginning with the identification of appropriate targets through close upon execution of agreements for both new and repeat ECRI clients. Qualifications - Minimum 5 years of previous healthcare consulting experience. - At least 3 years of clinical and/or aging services solution selling is required. - Prior experience in proposal preparation, project management, and service and solutions development is desirable. - Previous experience working in a US provider in either risk and quality, risk and safety, clinical operations departments, and/or aging services provider sector is desired. - Demonstrated a thorough understanding of basic principles of management, clinical operations, and good judgment in their application to hospitals and/or other healthcare settings. - Capable of assimilating new technologic and administrative methods and processes quickly and comfortably. - Strong interpersonal skills with a customer service focus required. - Demonstrated ability to communicate effectively, and work well with many different professionals and departments in the healthcare field. - Proven capability in consulting service development and management and delivery of services to clients. - Must have excellent written and verbal communications and demonstrable independent problem solving and decision making skills. - Ability to multitask with attention to detail and to meet competing deadlines is required. Requirements - Bachelor's degree in clinical engineering, nursing, allied health, and/or healthcare administration required. - Graduate degree in clinical engineering, nursing, allied health, and/or healthcare administration is preferred. - Proficiency with Microsoft Office 365 Suite of Products (e.g., Excel, Word, and PowerPoint). Benefits - Comprehensive healthcare benefits: medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. - Retirement Savings: employer-matching 403(b) Retirement Savings Plan. - Paid time off and holiday pay. - Paid leave for parents. - Tuition assistance. - Employee assistance program. - Access to LinkedIn Learning. - Other voluntary benefit programs (e.g. accident insurance, identity theft insurance, flexible spending accounts). - Volunteer Program: ECRI Cares, providing 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities. Company Description At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. - Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. - Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. - Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.

Role Description The Intern, Finance and Transformation will support with various Finance and Transformation projects, driving operational improvements, data analysis, and process optimization initiatives. This role offers hands-on exposure to financial operations, business transformation efforts, and cross-functional collaboration. The intern will assist with data management, reporting, and process documentation while contributing to key transformation projects aimed at improving efficiency, accuracy, and scalability within Finance. This is an excellent opportunity for a student seeking to build foundational experience in finance, analytics, and business operations within a dynamic and fast-paced environment. ECRI will provide mentorship and learning opportunities, with the potential to tailor project work to align with the intern’s academic background and career interests, as business needs allow. Essential Functions - Data Entry and Back-end Systems Support Analyst - Analytical, organized, detail-oriented, data savvy to execute basic data entry, database management, spreadsheet creation, inbound and outbound call handling, light technology application administration, and general office administration. - Adaptable and resourceful, able to support back-end operations in fast-paced or small business environments with minimal oversight. - Personable, reliable, and highly communicative, contributing a positive and professional presence to every team with a strong commitment to accuracy. - Support finance transformation initiatives, including process improvement, workflow optimization, and documentation of current and future state processes. - Assist with data analysis and reporting, including gathering, organizing, and validating financial and operational data. - Perform data entry and database maintenance, ensuring accuracy and integrity of financial systems and records. - Create and maintain spreadsheets, dashboards, and presentations to support team initiatives and leadership reporting. - Assist in identifying process inefficiencies and recommend improvements based on data and observations. - Support system-related activities, including light administration, testing, or documentation of finance tools and platforms. - Collaborate with cross-functional teams (e.g., Finance, HR, IT) on projects and ad hoc requests. - Provide general administrative and project support as needed. - Participate in team meetings, training sessions, and project discussions. - Take ownership of assigned tasks and projects, delivering work on time and with high quality. - Other duties, as assigned. Qualifications - Prior internship or coursework in finance, accounting, business, data analytics, or related fields preferred. - Strong organizational skills and attention to detail. - Ability to manage multiple tasks and meet deadlines. - Strong written and verbal communication skills. - Ability to work independently and in a team environment. - Interest in finance operations, transformation, or process improvement. Requirements - High school diploma required. - Currently enrolled in an accredited college/university, preferably in a Human Resources / Organizational Development discipline. - Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint) and client relationship management tools. Compensation - The salary range for new employees in this position is $20.00 an hour, based on background, experience, and skills. Physical Demands This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA Statement ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all. EEO Statement ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

Role Description The Lead Safety Consultant is responsible for understanding, innovating, and evaluating systems-based improvement activities aimed to improve clinical outcomes and reduce preventable harm. Working in support of Patient Safety Organization (PSO) and SafeSystem Solutions deliverables, the Advisor collaborates with internal and external teams to create and disseminate clinical and patient safety solutions for clients. The Advisor displays a proficient level of skill development with related activities. Essential Functions - Clinical and Safety Improvement: - Partner with clients on their journey to reduce preventable harm. - Utilize ECRI resources to consult with client stakeholders. - Apply ECRI’s Healthcare is a System model to facilitate safety improvement activities. - Use a data driven approach to engage clients in performance improvement. - Leverage ECRI’s SafeSystem Solutions conceptual model. - Support clients in implementing just culture principles. - Apply ECRI’s improvement model of “Understand- Innovate- Evaluate.” - Perform causal analysis and feedback to clients. - Support clients using proactive, reactive, and common cause approaches to error evaluation. - Participate as faculty in causal analysis training programs. - Apply principles of human factors engineering to safety improvement activities. - Facilitate safe table events to promote best practice sharing. - Support proposal submission to disseminate ECRI and client safety outcomes. - Culture of Safety: - Support clients to create action plans to improve organizational safety culture. - Assist clients to address culture of safety implications associated with operational changes. - Recommend feedback techniques for informing stakeholders about unsafe conditions. - Data Analysis and Visualization: - Independently complete data analysis and reports using various data sets. - Use advanced data visualization techniques to provide event feedback to clients. - Analyze patient safety event data to identify trends and patterns. - Utilize data analysis and visualization tools such as Power BI and Excel. - Apply Natural Language Processing (NLP) techniques to extract insights. - Develop taxonomy and identify trends within data samples. - Synthesize findings from root cause analysis data. - Interpret culture of safety survey data to guide improvement efforts. - Enterprise Safety Management Support: - Champion the adoption and integration of ECRI’s Enterprise Safety Management framework. - Guide healthcare teams in applying ESM principles. - Maximize the event reporting process. - Nurture an environment that emphasizes peer support. - Create an empathetic environment for communication with patients and families. - Redesign the RCA2 process into a powerful learning tool. - Develop an action-oriented learning system for risk reporting. - Engage patients, families, and caregivers as partners in safety. - Create an enterprise-wide rapid communication and response forum. - Client Support and Project Management: - Serve as the direct point of contact with the client. - Demonstrate advanced project management skills. - Proactively reach out to clients and facilitate engaging meetings. - Identify and manage client deliverables. - Manage aspects of client user access and onboarding. - Collaborate with support teams to create client support strategies. - Provide feedback on technical updates. - Lead projects and deliverables as assigned. - Demonstrate critical thinking in all aspects of work. - Other duties: Other duties, as assigned. Qualifications - 5+ years of previous work experience in healthcare safety, quality or risk management. - Prior consulting experience strongly preferred. - Past experience in training and coaching patient-facing teams. - Demonstrated experience in driving performance improvement initiatives. - Requires strong data analytic skills (Excel, Access, SQL, SAS, etc.). - Experience with Power BI. - Advanced skills in MS Office Products (Word, PPT, Excel). - Ability to work under pressure to meet deadlines. - Experience working with Natural Language Processing (NLP) tools is preferred. Education - Master’s Degree in nursing or other health-related subject is required. - Additional areas of competency that are desirable to this position include: - Provision of care knowledge. - Understanding of practice standards and ethical principles. - Use of evidence and research to support client education. - Support clients in implementing strategies for patient care experience. - Support clients to improve culture of safety through health equity principles. - Engage clients in the use of health information technology. Position Compensation The salary range for new employees in this position is $92,903 - $113,806 based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings. Physical Demands This position operates in a remote environment and requires the individual to remain in a stationary position most of their workday. This position requires the ability to operate standard office equipment and effectively communicate information and ideas. ADA Statement ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. EEO Statement ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to protected characteristics. We value diversity and believe that a diverse workforce enhances our ability to succeed.

Job DetailsJob Location: Corporate Headquarters - Plymouth Meeting, PA 19462Position Type: Full TimeEducation Level: Bachelor's Degree PreferredTravel Percentage: 0%Job Shift: DayJob Category: Business DevelopmentWHY CHOOSE ECRI? ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team: Industry leadership: We have a long history and proven reputation in patient safety and medical technology research. On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology. Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan. Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts). Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours. ABOUT ECRI At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include: Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. POSITION SUMMARY The Senior Manager, Quality & Compliance plays a critical leadership role in advancing ECRI’s presence and competitiveness in the federal, state, and private sector marketplace. This role combines proposal and grant leadership, business development support, and senior level quality and compliance governance to ensure all submissions are accurate, compliant, consistent, and risk mitigated. In addition to supporting opportunity identification and proposal development, this role serves as the organization’s functional authority for proposal quality assurance and government compliance, proactively preparing internal teams to respond to evolving regulatory and contractual requirements. The Senior Manager partners closely with leadership and cross functional stakeholders to protect ECRI’s reputation, support sustainable growth, and strengthen audit readiness. Deep knowledge of the healthcare industry, Government contracting, and particularly patient safety, healthcare quality, technology assessment, and public health—is essential. ESSENTIAL FUNCTIONS Reasonable Accommodation Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions: • Serve as the enterprise authority for proposal compliance and quality assurance, ensuring all submissions meet federal, state, and client specific regulatory and contractual requirements. • Own proposal compliance strategy and execution, leading compliance readiness reviews, risk assessments, and final approvals of certifications, attestations, corporate representations, and regulated content. • Interpret and operationalize evolving government regulations, including FAR, DFARS, and NAICS requirements, and establish guidance to ensure consistent application across opportunities and contracts. • Define, implement, and continuously improve proposal QA standards, compliance matrices, and final review protocols to ensure audit ready, defensible submissions. • Function as the principal advisor on proposal related compliance risks and quality considerations, providing expert guidance to proposal staff. • Set enterprise level expectations for proposal quality and compliance performance, providing functional leadership without direct personnel management unless otherwise assigned. • Lead cross functional collaboration with Legal, Finance, Contracts, HR, Compliance, Quality, Security, IT, and Data Privacy to validate organizational representations, approvals, and regulatory readiness. • Provide lead oversight and hands on participation in opportunity identification and proposal development, ensuring compliant, competitive responses to RFXs across public and private sectors • Contribute to proposal development by shaping key messages, supporting presentations, and assisting with responses to client questions and concerns. • Direct the compliance review and approval of opportunities, contracts, teaming agreements, and NDAs in partnership with Legal and Contracts leadership. • Oversee final budget compliance reviews with Finance to ensure alignment with government approved pricing and solicitation requirements. • Represent the organization in addressing client compliance inquiries and audit related questions with authority and consistency. • Collaborate and assist with market and client research to support strategic opportunity identification supporting organizational growth goals. Additional Responsibilities: • Drive and manage special projects as assigned. • Other duties, as assigned. Accountability Metrics: • Missed proposal submission deadlines for “opportunities” identified as “Go” • Proposal compliance errors • Cross-functional collaboration — Track record of working with finance, legal, contracts, and program staff to operationalize compliance • Conduct post proposal debriefs, or audits, and incorporate into a standard process. QualificationsPOSITION QUALIFICATIONS Experience: • Minimum 10 years of experience in healthcare consulting and/or government contracting arena. • Experience in managing and writing federal proposals. • Knowledge of the healthcare industry and public health, preferably in patient safety, evidence-based medicine, risk management and quality. • Strong business development experience. • Outstanding project management skills, including the ability to drive business development strategies through specific project teams comprised of clinicians, business development, and subject matter experts. • Excellent writing, editorial, and proofreading skills are essential. • Exceptional organizational and analytical skills with attention to detail and superior internal and external client service skills. Education: • Bachelor’s degree preferred or 5 years of equivalent experience in healthcare discipline and RFP management required. Computer Skills: • Advanced proficiency in Microsoft Office 365, with particular strength in PowerPoint (executive presentations) and Excel (data analysis and modeling). Certifications and Licenses: • Project management certification, such as Lean Six Sigma or Project Management Institute, is a plus. POSITION COMPENSATION The salary range for new employees in this position is $92,902.52 - $105,444.36, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). PHYSICAL DEMANDS This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA STATEMENT ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all. EEO STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote