ECRI

Role Description The Director, Content Creation and Review (“The Director”) leads the end-to-end operations for ECRI’s guidance, membership, and education content. This role is accountable for the strategic, editorial, and production lifecycle of content across the organization, ensuring delivery of high-quality, timely, and compliant materials in digital and print formats. - The Director collaborates across business lines to modernize and standardize content creation, review, and production processes, incorporating AI-enabled and automated solutions where appropriate. - This position co-directs ECRI’s content mapping system and integrates content architecture, editorial governance, and production execution into a unified operational model. - The Director drives continuous improvement in workflows and user experience, establishes performance metrics to inform capacity and resource planning, manages budgets, and leads multidisciplinary teams responsible for editorial, production, and education support functions. Qualifications - 10 years of professional experience, preferably in publications, production, and/or content creation. - Minimum of 5 years' work experience in process management and improvement. - Minimum 5 years' work experience in managing staff across a range of disciplines and experience levels. - Strong organizational skills, attention to detail, problem solving experience, and professional manner. - Advanced experience with data collection and analysis, as well as spreadsheet development and maintenance. - Excellent writing and analysis skills. - Experience managing and prioritizing multiple tasks, as well as working independently and as part of a team. - Excellent customer service skills with internal and external clients. - Ability to meet task deadlines and communicate well within the department and company. - Flexible, team player who can adjust to and work to improve changing processes. Requirements - Bachelor’s degree in publishing, communications, or a related field required. - Master’s degree or equivalent experience preferred. - Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint), Microsoft Teams, Confluence, and PowerBI. - Project Management / Continuous Improvement certifications (e.g., Lean Six Sigma Green Belt (LSSGB) and Professional in Project Management (PMP) are preferred. Benefits - Comprehensive healthcare benefits: medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. - Retirement Savings: employer-matching 403(b) Retirement Savings Plan. - Paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identity theft insurance, flexible spending accounts). - Volunteer Program: ECRI Cares, providing 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.

Role Description The Intern, Human Resources will support ECRI's Human Resources Department by completing daily tasks and projects across multiple HR disciplines. Duties and areas of responsibility include: - Assisting department team members with project support across all facets of HR, including training and development, recruitment, communications, data analytics, and the employee experience. - Organizing and managing multiple competing priorities. - Working independently with minimal supervision. This is a great opportunity for anyone looking to jumpstart their career in Human Resources by working with a small dynamic team and supporting multiple facets of the HR function. Qualifications - Prior experience or internship in Human Resources, communications, and/or data analytics is a plus. - Excellent time management skills, including the ability to complete multiple tasks concurrently while juggling competing priorities and deadlines. - Experience with learning and utilizing a wide variety of technology platforms. - Strong verbal and written communication skills, including experience with communicating with internal and external audiences across various mediums (e.g., email, presentations, and social media). - Prior experience working independently with minimal supervision. - High school diploma required. - Currently enrolled in an accredited college/university, preferably in a Human Resources/Organizational Development discipline. - Proficient with Microsoft 365 software applications. Requirements - Support ECRI's Human Resources Department by completing daily tasks and projects across multiple HR disciplines. - Manage, create, and post content on ECRI's Staff Intranet for all sites managed by Human Resources. - Pull a variety of data from Human Resource platforms and create data analytics reports to generate and present insights to senior leadership and key stakeholders. - Create resources that improve various processes inside the Human Resources Department that impact ECRI-at-Large. - Support ECRI's performance management and employee growth and development programs, including creating and curating content for 15Five and LinkedIn Learning. Benefits - Industry leadership: Long history and proven reputation in patient safety and medical technology research. - On-the-job learning: Opportunity to work with specialists across medical science, patient care, healthcare management, and technology. - Fully Remote: ECRI is a fully remote organization. Company Description ECRI is a non-profit, independent organization dedicated to safe, effective, and efficient healthcare. For over 50 years, ECRI has worked to protect patients from unsafe and ineffective medical technologies and practices. - Patient Safety: Empowering leaders to eliminate patient harm through best practices, guidance, benchmarking, and recommendations. - Evidence-Based Medicine: Providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. - Technology Decision Support: Arming hospital systems with unbiased insights to optimize their supply chain.

Role Description The Director of Patient Safety Organization (PSO) and Safety Consulting leads and guides clinical and safety improvement initiatives focused on reducing preventable harm and enhancing patient outcomes. This role partners with clients and internal teams to deliver advisement and resources, applying data-driven approaches to client performance improvement through PSO and safety consulting activities. The Director maintains awareness of industry changes and regulatory requirements, facilitates the implementation of ECRI’s Healthcare as a System and SafeSystem Solutions models, and empowers clients to develop reliable and resilient safety systems. Essential Functions - Partner with clients on their journey to reduce preventable harm, leading internal teams in providing advisement and resources to PSO clients and performing consultative services for SafeSystem Solutions, senior care, and infection prevention clients. - Lead internal teams in using a data-driven approach to engage clients in performance improvement to achieve goals related to reducing preventable harm. - Collaborate with other consulting business line leaders from across ECRI, including ISMP and Device Safety leaders. - Engage with external stakeholders to maintain current awareness of industry changes, federal and state regulatory requirements, and opportunities that impact how ECRI teams support clients. - Lead efforts to demonstrate how ECRI’s Healthcare is a System model can facilitate the successful implementation of clinical and operational safety improvement activities. - Lead efforts to demonstrate how ECRI’s SafeSystem Solutions conceptual model enables clients to build highly reliable and resilient clinical and operational safety systems that generate positive outcomes for patients, families, and workforce. - Provide leadership guidance and coaching to demonstrate how implementing just culture principles promotes a fair and accountable culture. - Provide leadership guidance and coaching to demonstrate how ECRI’s improvement model of “Understand- Innovate- Evaluate” works on performance improvement projects. - Provide leadership guidance and coaching to demonstrate how to apply principles of human factors engineering to clinical and operational safety improvement activities. - Lead efforts around proposal submission to disseminate ECRI and client safety and quality outcomes through speaking engagements, white papers, and journal articles. - Collaborate with ECRI senior leaders and the leader of SafeSystem Solution Incubator team to implement safety consulting services, aligning with client organizational goals and industry trends. - Identify new consulting opportunities, support proposal development, and collaborate with sales to convert leads into active projects. - Mentor and manage a team of safety consultants, fostering a culture of technical excellence and innovation. - Provide oversight of processes related to data analysis and reporting including patient safety event data, safety culture survey data, causal analysis data, etc. - Ensure competency of staff members in their use of advanced data visualization techniques to provide event feedback to clients. - Provide leadership guidance and coaching to staff members in analyzing patient safety event and causal analysis data to identify trends, patterns, and emerging risks. - Apply change management principles in supporting the successful adoption of new data technology to extract insights from unstructured narrative data within event reports. - Champion the adoption and integration of ECRI’s Enterprise Safety Management (ESM) framework within partner healthcare organizations. - Guide healthcare teams in applying ESM principles to build a proactive and comprehensive safety culture. - Collaborate with senior leadership around all aspects of PSO, safety consulting, and Senior Care business development, including budgeting, staffing, competitor analysis, and strategy development. - Oversee the monitoring of client satisfaction, staff performance, contract compliance, client utilization of services, and quality control of client deliverables. - Oversee the monitoring of client onboarding and access activities. - Set expectations on how internal team members will engage clients and perform contract deliverables. - Serve as a high-level advisor to hospital leadership and build/maintain executive relationships. - Lead service recovery efforts when necessary. - Collaborate with support teams (e.g., sales, marketing, and IT) to create and implement client support strategies. - Provide leadership and coaching to team members working on projects and deliverables, as assigned by functional teams. Qualifications - 10+ years of previous work experience in healthcare safety, quality, or risk management. - Experience serving in a leadership/management role in a clinical setting. - Experience working with Patient Safety Organizations listed by the Agency for Healthcare Research and Quality strongly preferred. - Familiarity with challenges present across the healthcare continuum and clinical or process experience in both acute and non-acute settings. - Experience leading teams in data analysis, reporting, and visualization activities. - Experience performing healthcare safety consulting is strongly preferred. - Experience in leading teams through innovative program development and implementation, including application of change management strategies. - Experience engaging leadership teams in large-scale performance improvement initiatives. - Prior experience engaging with national patient safety leaders and initiatives (e.g., CMS, Leapfrog, CDC, IHI, etc). - Advanced skills in MS Office Products (Word, PPT, Excel). - Ability to work under pressure to meet deadlines and quickly adapt to multiple priorities. Requirements - Doctor of Medicine (MD/DO) or Registered Nurse (RN) with a Master’s in Nursing/related field or Doctor of Pharmacy (PharmD), or Master’s degree in other health-related subject is required. - A certification in patient safety, healthcare quality, and/or healthcare risk management (e.g., Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), etc.) is required. Benefits - Comprehensive healthcare benefits including medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. - Retirement Savings: Participation in an employer-matching 403(b) Retirement Savings Plan. - Paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs. - Employee volunteer program providing 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours.

Role Description Candidates will market, sell, manage, and support the delivery of healthcare consulting services from ECRI’s safety management solutions portfolio that includes but is not limited to: - Medication Error Prevention and other Institute for Safe Medication Practices solutions - Culture of safety - Healthcare clinical risk management - Continuous quality improvement - Clinically informed Human Factors Engineering (HFE) - Patient Safety Organization solutions - Patient Safety management solutions - Systems analysis work including root cause analysis - A variety of educational offerings - Infection Prevention and Control (IPC) - Other applicable systems safety management solutions This position manages the sales process beginning with the identification of appropriate targets through close upon execution of agreements for both new and repeat ECRI clients. Qualifications - Minimum 5 years of previous healthcare consulting experience. - At least 3 years of clinical and/or aging services solution selling is required. - Prior experience in proposal preparation, project management, and service and solutions development is desirable. - Previous experience working in a US provider in either risk and quality, risk and safety, clinical operations departments, and/or aging services provider sector is desired. - Demonstrated a thorough understanding of basic principles of management, clinical operations, and good judgment in their application to hospitals and/or other healthcare settings. - Capable of assimilating new technologic and administrative methods and processes quickly and comfortably. - Strong interpersonal skills with a customer service focus required. - Demonstrated ability to communicate effectively, and work well with many different professionals and departments in the healthcare field. - Proven capability in consulting service development and management and delivery of services to clients. - Must have excellent written and verbal communications and demonstrable independent problem solving and decision making skills. - Ability to multitask with attention to detail and to meet competing deadlines is required. Requirements - Bachelor's degree in clinical engineering, nursing, allied health, and/or healthcare administration required. - Graduate degree in clinical engineering, nursing, allied health, and/or healthcare administration is preferred. - Proficiency with Microsoft Office 365 Suite of Products (e.g., Excel, Word, and PowerPoint). Benefits - Comprehensive healthcare benefits: medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. - Retirement Savings: employer-matching 403(b) Retirement Savings Plan. - Paid time off and holiday pay. - Paid leave for parents. - Tuition assistance. - Employee assistance program. - Access to LinkedIn Learning. - Other voluntary benefit programs (e.g. accident insurance, identity theft insurance, flexible spending accounts). - Volunteer Program: ECRI Cares, providing 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities. Company Description At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. - Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. - Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. - Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain.

Role Description The Intern, Finance and Transformation will support with various Finance and Transformation projects, driving operational improvements, data analysis, and process optimization initiatives. This role offers hands-on exposure to financial operations, business transformation efforts, and cross-functional collaboration. The intern will assist with data management, reporting, and process documentation while contributing to key transformation projects aimed at improving efficiency, accuracy, and scalability within Finance. This is an excellent opportunity for a student seeking to build foundational experience in finance, analytics, and business operations within a dynamic and fast-paced environment. ECRI will provide mentorship and learning opportunities, with the potential to tailor project work to align with the intern’s academic background and career interests, as business needs allow. Essential Functions - Data Entry and Back-end Systems Support Analyst - Analytical, organized, detail-oriented, data savvy to execute basic data entry, database management, spreadsheet creation, inbound and outbound call handling, light technology application administration, and general office administration. - Adaptable and resourceful, able to support back-end operations in fast-paced or small business environments with minimal oversight. - Personable, reliable, and highly communicative, contributing a positive and professional presence to every team with a strong commitment to accuracy. - Support finance transformation initiatives, including process improvement, workflow optimization, and documentation of current and future state processes. - Assist with data analysis and reporting, including gathering, organizing, and validating financial and operational data. - Perform data entry and database maintenance, ensuring accuracy and integrity of financial systems and records. - Create and maintain spreadsheets, dashboards, and presentations to support team initiatives and leadership reporting. - Assist in identifying process inefficiencies and recommend improvements based on data and observations. - Support system-related activities, including light administration, testing, or documentation of finance tools and platforms. - Collaborate with cross-functional teams (e.g., Finance, HR, IT) on projects and ad hoc requests. - Provide general administrative and project support as needed. - Participate in team meetings, training sessions, and project discussions. - Take ownership of assigned tasks and projects, delivering work on time and with high quality. - Other duties, as assigned. Qualifications - Prior internship or coursework in finance, accounting, business, data analytics, or related fields preferred. - Strong organizational skills and attention to detail. - Ability to manage multiple tasks and meet deadlines. - Strong written and verbal communication skills. - Ability to work independently and in a team environment. - Interest in finance operations, transformation, or process improvement. Requirements - High school diploma required. - Currently enrolled in an accredited college/university, preferably in a Human Resources / Organizational Development discipline. - Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint) and client relationship management tools. Compensation - The salary range for new employees in this position is $20.00 an hour, based on background, experience, and skills. Physical Demands This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA Statement ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all. EEO Statement ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.

Role Description The Lead Safety Consultant is responsible for understanding, innovating, and evaluating systems-based improvement activities aimed to improve clinical outcomes and reduce preventable harm. Working in support of Patient Safety Organization (PSO) and SafeSystem Solutions deliverables, the Advisor collaborates with internal and external teams to create and disseminate clinical and patient safety solutions for clients. The Advisor displays a proficient level of skill development with related activities. Essential Functions - Clinical and Safety Improvement: - Partner with clients on their journey to reduce preventable harm. - Utilize ECRI resources to consult with client stakeholders. - Apply ECRI’s Healthcare is a System model to facilitate safety improvement activities. - Use a data driven approach to engage clients in performance improvement. - Leverage ECRI’s SafeSystem Solutions conceptual model. - Support clients in implementing just culture principles. - Apply ECRI’s improvement model of “Understand- Innovate- Evaluate.” - Perform causal analysis and feedback to clients. - Support clients using proactive, reactive, and common cause approaches to error evaluation. - Participate as faculty in causal analysis training programs. - Apply principles of human factors engineering to safety improvement activities. - Facilitate safe table events to promote best practice sharing. - Support proposal submission to disseminate ECRI and client safety outcomes. - Culture of Safety: - Support clients to create action plans to improve organizational safety culture. - Assist clients to address culture of safety implications associated with operational changes. - Recommend feedback techniques for informing stakeholders about unsafe conditions. - Data Analysis and Visualization: - Independently complete data analysis and reports using various data sets. - Use advanced data visualization techniques to provide event feedback to clients. - Analyze patient safety event data to identify trends and patterns. - Utilize data analysis and visualization tools such as Power BI and Excel. - Apply Natural Language Processing (NLP) techniques to extract insights. - Develop taxonomy and identify trends within data samples. - Synthesize findings from root cause analysis data. - Interpret culture of safety survey data to guide improvement efforts. - Enterprise Safety Management Support: - Champion the adoption and integration of ECRI’s Enterprise Safety Management framework. - Guide healthcare teams in applying ESM principles. - Maximize the event reporting process. - Nurture an environment that emphasizes peer support. - Create an empathetic environment for communication with patients and families. - Redesign the RCA2 process into a powerful learning tool. - Develop an action-oriented learning system for risk reporting. - Engage patients, families, and caregivers as partners in safety. - Create an enterprise-wide rapid communication and response forum. - Client Support and Project Management: - Serve as the direct point of contact with the client. - Demonstrate advanced project management skills. - Proactively reach out to clients and facilitate engaging meetings. - Identify and manage client deliverables. - Manage aspects of client user access and onboarding. - Collaborate with support teams to create client support strategies. - Provide feedback on technical updates. - Lead projects and deliverables as assigned. - Demonstrate critical thinking in all aspects of work. - Other duties: Other duties, as assigned. Qualifications - 5+ years of previous work experience in healthcare safety, quality or risk management. - Prior consulting experience strongly preferred. - Past experience in training and coaching patient-facing teams. - Demonstrated experience in driving performance improvement initiatives. - Requires strong data analytic skills (Excel, Access, SQL, SAS, etc.). - Experience with Power BI. - Advanced skills in MS Office Products (Word, PPT, Excel). - Ability to work under pressure to meet deadlines. - Experience working with Natural Language Processing (NLP) tools is preferred. Education - Master’s Degree in nursing or other health-related subject is required. - Additional areas of competency that are desirable to this position include: - Provision of care knowledge. - Understanding of practice standards and ethical principles. - Use of evidence and research to support client education. - Support clients in implementing strategies for patient care experience. - Support clients to improve culture of safety through health equity principles. - Engage clients in the use of health information technology. Position Compensation The salary range for new employees in this position is $92,903 - $113,806 based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings. Physical Demands This position operates in a remote environment and requires the individual to remain in a stationary position most of their workday. This position requires the ability to operate standard office equipment and effectively communicate information and ideas. ADA Statement ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. EEO Statement ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to protected characteristics. We value diversity and believe that a diverse workforce enhances our ability to succeed.

Job DetailsJob Location: Corporate Headquarters - Plymouth Meeting, PA 19462Position Type: Full TimeEducation Level: Bachelor's Degree PreferredTravel Percentage: 0%Job Shift: DayJob Category: Business DevelopmentWHY CHOOSE ECRI? ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team: Industry leadership: We have a long history and proven reputation in patient safety and medical technology research. On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology. Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan. Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts). Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours. ABOUT ECRI At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include: Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. POSITION SUMMARY The Senior Manager, Quality & Compliance plays a critical leadership role in advancing ECRI’s presence and competitiveness in the federal, state, and private sector marketplace. This role combines proposal and grant leadership, business development support, and senior level quality and compliance governance to ensure all submissions are accurate, compliant, consistent, and risk mitigated. In addition to supporting opportunity identification and proposal development, this role serves as the organization’s functional authority for proposal quality assurance and government compliance, proactively preparing internal teams to respond to evolving regulatory and contractual requirements. The Senior Manager partners closely with leadership and cross functional stakeholders to protect ECRI’s reputation, support sustainable growth, and strengthen audit readiness. Deep knowledge of the healthcare industry, Government contracting, and particularly patient safety, healthcare quality, technology assessment, and public health—is essential. ESSENTIAL FUNCTIONS Reasonable Accommodation Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions: • Serve as the enterprise authority for proposal compliance and quality assurance, ensuring all submissions meet federal, state, and client specific regulatory and contractual requirements. • Own proposal compliance strategy and execution, leading compliance readiness reviews, risk assessments, and final approvals of certifications, attestations, corporate representations, and regulated content. • Interpret and operationalize evolving government regulations, including FAR, DFARS, and NAICS requirements, and establish guidance to ensure consistent application across opportunities and contracts. • Define, implement, and continuously improve proposal QA standards, compliance matrices, and final review protocols to ensure audit ready, defensible submissions. • Function as the principal advisor on proposal related compliance risks and quality considerations, providing expert guidance to proposal staff. • Set enterprise level expectations for proposal quality and compliance performance, providing functional leadership without direct personnel management unless otherwise assigned. • Lead cross functional collaboration with Legal, Finance, Contracts, HR, Compliance, Quality, Security, IT, and Data Privacy to validate organizational representations, approvals, and regulatory readiness. • Provide lead oversight and hands on participation in opportunity identification and proposal development, ensuring compliant, competitive responses to RFXs across public and private sectors • Contribute to proposal development by shaping key messages, supporting presentations, and assisting with responses to client questions and concerns. • Direct the compliance review and approval of opportunities, contracts, teaming agreements, and NDAs in partnership with Legal and Contracts leadership. • Oversee final budget compliance reviews with Finance to ensure alignment with government approved pricing and solicitation requirements. • Represent the organization in addressing client compliance inquiries and audit related questions with authority and consistency. • Collaborate and assist with market and client research to support strategic opportunity identification supporting organizational growth goals. Additional Responsibilities: • Drive and manage special projects as assigned. • Other duties, as assigned. Accountability Metrics: • Missed proposal submission deadlines for “opportunities” identified as “Go” • Proposal compliance errors • Cross-functional collaboration — Track record of working with finance, legal, contracts, and program staff to operationalize compliance • Conduct post proposal debriefs, or audits, and incorporate into a standard process. QualificationsPOSITION QUALIFICATIONS Experience: • Minimum 10 years of experience in healthcare consulting and/or government contracting arena. • Experience in managing and writing federal proposals. • Knowledge of the healthcare industry and public health, preferably in patient safety, evidence-based medicine, risk management and quality. • Strong business development experience. • Outstanding project management skills, including the ability to drive business development strategies through specific project teams comprised of clinicians, business development, and subject matter experts. • Excellent writing, editorial, and proofreading skills are essential. • Exceptional organizational and analytical skills with attention to detail and superior internal and external client service skills. Education: • Bachelor’s degree preferred or 5 years of equivalent experience in healthcare discipline and RFP management required. Computer Skills: • Advanced proficiency in Microsoft Office 365, with particular strength in PowerPoint (executive presentations) and Excel (data analysis and modeling). Certifications and Licenses: • Project management certification, such as Lean Six Sigma or Project Management Institute, is a plus. POSITION COMPENSATION The salary range for new employees in this position is $92,902.52 - $105,444.36, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). PHYSICAL DEMANDS This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA STATEMENT ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all. EEO STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote

Job DetailsJob Location: Corporate Headquarters - Plymouth Meeting, PA 19462Position Type: Full TimeEducation Level: Bachelor's Degree PreferredTravel Percentage: 0%Job Shift: DayJob Category: Supply ChainWHY CHOOSE ECRI? ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team: Industry leadership: We have a long history and proven reputation in patient safety and medical technology research. On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology. Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan. Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts). Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours. ABOUT ECRI At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include: Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. POSITION SUMMARY The Strategic Sourcing Manager is responsible for the development and maintenance of policies, procedures, strategic plans, and analytics as they relate to Procurement. Work closely with functional business partners to reduce costs, improve quality, ensure continuity of supply, and manage supplier relationships. Manage supplier business reviews; including developing and tracking improvement plans as needed. Target strategic suppliers for on-going supplier management, risk mitigation, quality improvement and cost savings. ESSENTIAL FUNCTIONS Reasonable Accommodation Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions: • Provide leadership and management of assigned area of spend for projects including forecasting, strategic sourcing, and procurement. • Responsible for leading sourcing activities across multiple service categories. • Supervise the performance of strategic partners/vendors and manage long term strategy, continuous improvement, of the Managed Service Provider program. • Analyze data and work with internal business partners to identify opportunities, develop strategies, develop and manage RFx’s, and negotiate agreements in the assigned indirect categories. • Perform necessary sourcing events (including drafting, requirements gathering, issuing, and reviewing RFXs, confirming products specifications, completing procurement requirements evaluation, and reviewing the subcontracts for execution with vendors). • Use marketplace benchmarking to assess and understand new opportunities/solutions to be developed, remain up to date on relevant industry trends, understand capabilities of new entrants into the market, and understand category cost drivers & pricing targets. • Ensures the completeness, accuracy, and compliance of vendor contracts, including monitoring all related liabilities and subcontractor agreements. • Ensures approved purchase orders are sent to suppliers, procurements are carried out in accordance with contractual requirements, suppliers are set up in the ERP system and invoices are submitted accurately to Accounts Payable. • Perform purchasing activity of assigned commodities with personal involvement in buying complex items requiring specialized knowledge, experience and negotiating skills. • This position interacts with all levels of management, including senior and executive management from various businesses and suppliers. • Administer Contract Management System and other Procurement systems as needed. • Continually seek to improve work processes and individual performance. Additional Responsibilities: • Other duties, as assigned. Additional Responsibilities: • As determined by supervisor QualificationsPOSITION QUALIFICATIONS Experience: • 9 + years of purchasing experience, including running RFx events and managing critical projects. • 8 + years of experience with contract negotiations and execution. • 6+ years of contract management system administration experience. • Strong proficiency in all stages of the sourcing life cycle (from market analysis to procure to pay), track record in complex deal structuring, negotiations and contracting. • Strong business acumen for effectively managing costs. • Excellent verbal and written communication. • Strong interpersonal skills: ability to communicate and engage at all organizational levels; ability to cultivate and sustain high quality professional relationships. • Contributes to the development of procedures related to supplier management and supplier qualification. • Exceptional problem-solving skills and attention to detail. • Strong analytical skills with the ability to find and analyze data resulting in a focused drive of procurement actions/initiatives. • Demonstrated experience in a “start-up” environment. • Cross-functional business team environment experience preferred. Education: • Bachelor’s degree preferred Computer Skills: • High degree of analytical, fiscal, and quantitative skills; proficiency in Excel. Certifications and Licenses: POSITION COMPENSATION The salary range for new employees in this position is $92,902.52 - $105,444.36, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). PHYSICAL DEMANDS This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA STATEMENT ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all. EEO STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote

Job DetailsJob Location: Corporate Headquarters - Plymouth Meeting, PA 19462Position Type: Full TimeEducation Level: Graduate Degree PreferredTravel Percentage: 25%Job Shift: DayJob Category: StrategyWHY CHOOSE ECRI? ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team: Industry leadership: We have a long history and proven reputation in patient safety and medical technology research. On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology. Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan. Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts). Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours. ABOUT ECRI At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include: Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. POSITION SUMMARY The Transformation & Innovation Associate supports the Director of Transformation and Innovation and the broader Transformation and Innovation (TI) team in advancing ECRI's mission to reduce preventable harm and promote safe and effective care for all. The SI team focuses on identifying prospective client needs in new spaces and markets where ECRI can develop and provide solutions, and this role is central to enabling that work through rigorous analysis, disciplined execution, and effective collaboration. The Associate contributes to a wide range of strategic activities — including long-range planning, market and competitive intelligence, business development, corporate development and cross-organizational initiative execution — and is expected to develop a strong understanding of ECRI's business segments, target markets, and unique competencies. This is a high-visibility role offering significant exposure to senior leadership and requiring a curious, analytically strong contributor who thrives in a dynamic environment, takes ownership of their work, and translates complex information into clear, actionable insights that support results. The right candidate gets their work in front of people early, uses what they learn to move faster, and brings clarity to what needs to get done without being told to. They own their work from start to finish — tracking their own progress, and flagging problems the same day they surface along with a suggested way forward. They build relationships across the organization, bring in the right voices early, and see collaboration as a way to produce better work, not just check a box. They know when a decision needs to go up the chain and when to make a reasonable call and keep moving. The person who succeeds here doesn't wait for things to settle — they drive toward outcomes and keep the team informed along the way. Performance will be measured by how quickly you produce results, the quality of what you deliver, and how well you manage yourself in a fast-moving environment. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions • Strategic Initiative Rollout Partner actively with team members and cross-functional colleagues across ECRI's business lines — including consulting, product development, marketing, government affairs, and the enterprise PMO — to support the execution of new initiatives from concept through delivery. Collaborate with process owners, project leads, and stakeholders to ensure initiative workstreams are clearly scoped, milestones are tracked, and deliverables are met on time and to standard. Maintain a consistent focus on driving measurable outcomes; contribute to the definition, tracking, and reporting of KPIs for active initiatives and strategic priorities. Support the connection of current initiatives to broader organizational strategy, always considering market trends, prospective client needs, and ECRI's mission to advance evidence-based, safe healthcare. Assist in supporting new business opportunities in a manner that moves prospective clients from awareness to assurance through ECRI's consultative services. Assist in the development of internal and external messaging that articulates the value and importance of ECRI's patient safety mission to healthcare providers, payers, policymakers, and other stakeholders. Support the preparation of responses to RFPs, thought leadership materials, and strategic briefings with relevant market and competitive context. • Strategic Planning Support the development and maintenance of ECRI's multi-year strategic roadmap, including tracking milestones, dependencies, and progress against organizational priorities. Assist in preparing strategic planning materials for executive leadership and board-level audiences, including presentations, briefings, and supporting analyses. Contribute to mini-strategy roadmaps (e.g., international expansion, infection prevention and control, health equity) that tie together ECRI's offerings into coherent strategic narratives. Monitor macro-level trends across the U.S. and global healthcare landscape — including regulatory, technological, reimbursement, and workforce trends — to inform planning processes. Contribute to annual strategic planning cycles by facilitating data gathering, coordinating stakeholder inputs, and synthesizing findings into actionable outputs. • Market & Competitive Intelligence Conduct ongoing research and analysis across ECRI's key market segments, including health systems, ambulatory care, care at home, payers, government agencies, and life sciences. Develop and maintain competitive intelligence profiles for peer and competitor organizations, tracking service offerings, positioning, partnerships, financial performance, and strategic shifts. Curate and synthesize data from analyst reports (e.g., KLAS, Gartner, Forrester, CB Insights), earnings calls, trade publications, and primary sources to build an accurate, current picture of the healthcare safety and technology market. Track emerging technologies relevant to ECRI's mission areas — including AI/ML in clinical decision support, health IT safety, patient safety platforms, and medical device innovation — and assess their implications for ECRI's positioning and service portfolio. Produce regular market intelligence briefings, summaries, and dashboards for leadership and internal teams that directly support strategy and business development decisions. • Corporate Development – Partnerships & Acquisitions Support evaluation of potential strategic partnerships, collaborations, and acquisition targets aligned with ECRI's growth strategy and mission. Assist in conducting due diligence activities, including organizational research, market positioning analysis, financial profiling, and capability mapping of potential targets. Develop analytical frameworks and models to assess the strategic fit, market opportunity, and potential risks associated with business development opportunities. Assist in developing compelling business cases that support executive decision-making on new opportunities, with a clear linkage to ECRI's strategic priorities. Coordinate with internal stakeholders — including Consulting, Legal, Finance, and Product teams — to gather inputs and build out recommendation materials. Maintain a pipeline of business development prospects and track progress across active opportunities using CRM and project management tools. Additional Responsibilities: • Other duties, as assigned Accountability Metrics: • Timely delivery of assigned project workstreams and analytical outputs. • Quality and accuracy of market intelligence, competitive analyses, and strategic briefings. • Contribution to measurable progress against team KPIs and initiative milestones. • Development and enhancement of collaborative relationships across ECRI business units. QualificationsPOSITION QUALIFICATIONS Experience: • 2–4 years of professional experience in investment banking, strategy, management consulting, corporate development, transaction advisory services, healthcare analytics, or a related field; or demonstrated equivalent through graduate-level academic work. • Demonstrated interest in healthcare safety, health policy, health technology, or related fields — ideally through internships, research, or academic experience. • Hands-on experience conducting structured research, market analysis, or competitive intelligence using publicly available and/or proprietary data sources. • Strong analytical and critical thinking skills, with the ability to synthesize large volumes of information into clear insights and recommendations. • Sound business acumen with the ability to construct and communicate compelling business cases. • Excellent written and verbal communication skills, including the ability to prepare executive-level presentations and written deliverables for a wide range of audiences. • Proven ability to manage multiple workstreams simultaneously with attention to detail and a commitment to accuracy. Education: • Bachelor's Degree required; degree in business, public health, health administration, economics, life sciences, or a related field preferred. • Master's degree (MBA, MHA, MPH, or equivalent) is a plus. Computer Skills: • Advanced proficiency in Microsoft Office 365, with particular strength in PowerPoint (executive presentations) and Excel (data analysis and modeling). • Experience with Smartsheet or similar project management and work tracking platforms preferred. • Familiarity with CRM platforms, particularly HubSpot, preferred. • Experience with business intelligence and data visualization tools (e.g., Microsoft Power BI, Tableau) preferred. • Experience with market research platforms (e.g., Definitive Healthcare, PitchBook, KLAS, CB Insights) is a strong plus. Certifications and Licenses: • No specific certification required. • Coursework or certification in strategy, healthcare management, data analytics, or project management is a plus. POSITION COMPENSATION The salary range for new employees in this position is $62,909.27 - $70,458.39, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). PHYSICAL DEMANDS This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA STATEMENT ECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all. EEO STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote

Job DetailsJob Location: Corporate Headquarters - Plymouth Meeting, PA 19462Position Type: Full TimeEducation Level: Graduate Degree PreferredTravel Percentage: 10%Job Shift: DayJob Category: Health DevicesWHY CHOOSE ECRI? ECRI is an inspiring place to work. We share a common mission to help healthcare organizations make smart, compassionate, and ethical decisions for patients. Consider these additional benefits of joining the ECRI team: Industry leadership: We have a long history and proven reputation in patient safety and medical technology research. On-the-job-learning: You will have the opportunity to work with specialists across medical science, patient care, healthcare management, and technology. Comprehensive healthcare benefits: We offer medical, dental, vision, life insurance, accidental death and dismemberment, and disability coverage. Retirement Savings: Our employees can participate in an employer-matching 403(b) Retirement Savings Plan. Additional benefits: ECRI offers additional benefits to our employees, including paid time off and holiday pay, paid leave for parents, tuition assistance, employee assistance program, access to LinkedIn Learning, and other voluntary benefit programs (e.g. accident insurance, identify theft insurance, flexible spending accounts). Volunteer Program: ECRI Cares, our employee volunteer program, provides a framework for us to work together and make a difference in the lives of others. All employees are provided 16 hours annually of paid time to volunteer at preapproved ECRI Cares charities during normal business hours. ABOUT ECRI At ECRI, our passion for safe, effective, and efficient care is ingrained into the fabric of who we are and why we are here. For more than 50 years, the people of ECRI have been unyielding in their work to protect patients from unsafe and ineffective medical technologies and practices. Now, with the acquisition of the Institute for Safe Medication Practices (ISMP), we have created one of the largest healthcare quality and safety entities in the world. As a non-profit, independent organization, we utilize an unbiased, evidence-based approach to develop guidance, and maintain our principles of integrity and transparent work. Our ethical standards have led us to adopt the industry's strictest conflict-of-interest policies, and they are why tens of thousands of healthcare leaders worldwide rely on ECRI to guide their clinical, operational, and strategic decisions across all sites of care. The Most Trusted Voice in Healthcare ECRI is proud to serve the healthcare industry, from providers and insurers to government agencies, and medical associations. Our areas of focus include: Patient Safety: empowering leaders to eliminate patient harm through the dissemination of best practices, guidance, benchmarking, and recommendations. Evidence-Based Medicine: providing clinical evidence to inform and support decisions on the effectiveness of medical technologies, procedures, genetic tests, and clinical practice guidelines. Technology Decision Support: arming hospital systems with unbiased insights, so they can optimize their supply chain. ECRI is the only organization worldwide to conduct independent medical device evaluations, with labs located in North America and Asia Pacific. ECRI is designated an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality and a federally certified Patient Safety Organization by the U.S. Department of Health and Human Services. At ECRI, our passion for the truth drives us to go further and dig deeper in our pursuit to advance effective, evidence-based healthcare globally. The success of our organization relies on the kind of creative thinking that can only result from a diverse team of individuals. ECRI is proud to be an employer of choice with an inclusive environment for all employees. As part of this goal and in compliance with various laws and regulations, ECRI provides reasonable accommodation to applicants and employees. It's what makes ECRI unique, and why we are the most trusted voice in healthcare. POSITION SUMMARY The Director, AI and Digital Health serves as a key leader in the strategy, development, and execution of technology evaluation initiatives—including AI-enabled solutions, LLMs, Software as a Medical Device (SaMD), connected wearables, and EHR-integrated software—with primary focus on supporting providers and payors. This people-manager role leads multidisciplinary teams and oversees AI and software activities, in partnership with internal stakeholders to ensure we respond to customer needs. The Director partners with clinical, technical, and data subject matter experts to define evaluation objectives, evidence plans, data requirements, and acceptance criteria aligned to real-world clinical workflows, operational needs, and coverage and reimbursement considerations. The Director supports client-facing engagements by translating provider and payor needs into clear evaluation and testing requirements and communicating technical and clinical findings to clinical and industry leaders in a practical, action-oriented manner. The Director oversees evaluation planning and governance, builds scalable processes for test design, validation, and reporting, and drives continuous improvement across automated and manual workflows. As needed, the Director also supports manufacturer-facing collaborations by clarifying evidence expectations and aligning testing approaches to shared quality and regulatory standards. Leveraging expertise in clinical/technical domains and data management, the Director ensures high-quality deliverables that strengthen confidence in AI-enabled, SaMD, wearable, and EHR-integrated solutions. ESSENTIAL FUNCTIONS Reasonable Accommodation Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions: • Lead the execution of evaluation and testing programs across AI-enabled solutions, SaMD, connected wearables, and EHR-integrated software to support provider and payor decision-making. • Lead client-facing requirements discovery and technical communication, presenting evaluation results and implications to clinical and industry leaders. • Define evaluation objectives, data requirements, and acceptance criteria aligned to clinical workflows, operational constraints, and coverage/reimbursement considerations. • Translate safety, regulatory, and cybersecurity expectations into testable requirements; ensure appropriate documentation, traceability, and risk management for software, data, and integrations. • Design, oversee, and continuously improve validation and verification approaches (manual and automated), including test design, protocols, and reporting templates. • Partner with product and engineering teams throughout the feature and product lifecycle to build quality in, review risk assessments, support testing design, and drive decisions on readiness and release. • Develop and maintain SOPs, training materials, and scalable processes to enable consistent implementation and continuous improvement across evaluation and testing teams. • Supervise cybersecurity evaluation and testing activities (e.g., security requirements, threat modeling support, vulnerability management coordination, and security evidence for clients) in collaboration with internal security partners. Additional Responsibilities: • Other duties, as assigned. Accountability Metrics: • Meet or exceed annual budget goals. • Meet or exceed annual organizational, divisional, departmental, and/or individual goals. • Establish and maintain exceptional and professional client relationships, both with existing and new clients. • Maintain division excellence with regard to work quality and business/personnel management. QualificationsPOSITION QUALIFICATIONS Experience: • 10+ years of progressive experience in software/health technology evaluation, quality, validation, and/or test leadership, including work with AI-enabled products and data-driven systems. • 3+ years of people management experience, including hiring, coaching, performance management, and leading multidisciplinary teams (e.g. engineering, QA, clinical, data, and security). • Demonstrated experience building and executing SaMD test strategies in regulated or highly governed environments (e.g., design controls, traceability, change control). • Experience building new solutions to meet customer needs. • Preferred: experience evaluating connected devices and wearables, including data quality, sensor performance considerations, usability, and end-to-end validation across mobile, cloud, and device components. • Preferred: experience with EHR-integrated software testing, including interoperability workflows (e.g., HL7/FHIR concepts), implementation considerations, and validation in real-world clinical settings. • Preferred: experience supervising cybersecurity assessment activities for software products (e.g., security requirements, threat modeling partnership, vulnerability management coordination, and audit/client security evidence). • Client-facing experience translating provider and payor needs into measurable evaluation plans and communicating results, limitations, and risk implications to clinical and industry leaders. Education: • Bachelor’s degree required, preferably in computer or biomedical engineering, information security, or a related clinical science field. Master’s or doctoral degree preferred, preferably in computer or biomedical engineering, information security, or a related clinical or data science field. Computer Skills: • Proficient with Python, LLMs, other AI software and tools • Proficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint) • Proficient with Windows-based applications Certifications and Licenses: • Required: None. • Preferred (Security fundamentals/operations): CompTIA Security+ (or equivalent) and/or cloud security training relevant to the hosted environment (e.g., Azure/AWS/GCP security). • Preferred (Privacy/healthcare data): IAPP CIPP/US (or comparable privacy credential); HCISPP is a plus. • Preferred (Medical device/SaMD quality & regulatory): RAPS RAC (US or Global) and/or ASQ CQA/CQE (or equivalent quality systems credential). POSITION COMPENSATION The salary range for new employees in this position is $147,053.57 - $169,111.61, based on background, experience, and skills. In addition, new employees in this position are eligible for all of our benefit offerings, including, but not limited to, health and welfare benefits, 403(B) retirement savings, and paid time off (PTO). PHYSICAL DEMANDS This position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form. ADA STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. EEO STATEMENT ECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics. #LI-Remote