DuBois Chemicals, Inc.

• Effective technical service to support product application at customer’s sites and create superior account satisfaction and retention • Manage multiple customers across given geography that utilize a variety of product lines • Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction • Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and providing customer with value-add personal service • Ability to report, document communicate findings, abnormal conditions and offer recommendations • Demonstrate a strong technical aptitude by resolving customer’s technical challenges and assist with improving processes • Effectively communicate and collaborate with team members, as well as other cross functional support employees • Learn and assist with DuBois eTools, System Surveys and Cost Calculators • Effectively enter all relevant information into Analytics or an equivalent data collection system including chemical test results, meter/setpoint readings, inventory level/dosage rate data, GPS location, and time to service • Travel to assigned customers to conduct service audits. • Must be able to perform the essential functions of this position with or without reasonable accommodations.

• Responsible for providing solutions to fleet wash, surface treatment and industrial customers • Manage multiple customers across given geography utilizing a variety of product lines • Provide assistance, information, and support to customers • Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and value-add personal service • Report, document and communicate findings • Resolve customers’ technical challenges and assist with improving processes • Collaborate with team members and other cross functional support employees • Effectively enter all relevant information into Analytics or an equivalent data collection system • Travel to assigned customers to conduct service audits

• Aggressively grow profitability and develop business in the (market name) market. • BDM position is solely a fast-paced sales role with minimal service responsibilities. • Identify and pursue new business opportunities which involve researching markets, identifying potential clients and developing strategies to approach them. • Cultivate strong relationships with existing customers, ensuring their needs are met and identify opportunities for upselling or cross selling. • Develop and implement business development strategies to expand market share and achieve revenue targets. • Negotiate and close contracts and agreements with customers. • Regularly monitor market trends and competitor activities while developing effective strategies. • Collaborate with sales, marketing and product development teams to ensure a cohesive approach to business development. • Report business activities and results (Key Performance Indicators) to leadership. • Build a robust sales pipeline that supports expected profitable growth along with effective management of a sales funnel. • Manage a complex sale that involves multiple contacts and potential longer sales cycles. • Travel to visit current customers and prospective customers to increase sales and profitability.

• Provides technical support to Sales Engineers and Customers • Provides technical training at customers • Visits clients and prospects together with Sales Engineers • Identifies new growth opportunities and provides technical support • Initiates and supports new product launches • Gives feedback on product performance for new product development • Takes a leading role in technical driven activities • Interprets and communicates laboratory results

• Provides technical support to our Sales Engineers and Customers • Provides technical training at customers • Visits clients and prospects with Sales Engineers • Identifies new growth opportunities • Initiates and supports new product launches • Gives feedback on product performance • Takes leading role in technical-driven activities • Communicates laboratory results

• Accountable for the end-to-end success of an analytics software platform • Own product vision, roadmap, and backlog aligned to business priorities • Lead pilot programs and field testing to validate usability, data quality, and value • Partner with commercial teams to define value proposition and enable successful launch • Develop and maintain the product business case

• Create new business growth through generating leads, building relationships and prospecting in a large market with market share upside • Manage key accounts of mid-sized and large accounts with an opportunity for increased wallet share with existing customers • Remain informed about market trends, competitor offerings and industry developments • Thoroughly understand the products or services being sold to effectively answer customer questions and demonstrate value • Manage and maintain an existing account base and grow sales in other value-added manufactured products in the company's product offering including (Add product line) market • Problem-solving, value-added selling process with focus on winning and retaining customers and repeat consumable business • Track all sales activities, generating reports and analyzing sales data • Negotiate and closes sales contracts and agreements to achieve sales targets • Strong customer emphasis on reducing total costs, improving production quality, and achieving Health, Safety and Environmental goals and objectives • Effectively communicate customer needs and requirements to all functional areas of the company to ensure that efforts are coordinated resulting in rapid organic sales growth • Effectively achieve individual and teams’ sales goals • Collaborate with the Research & Development (R&D) technical team to develop selling opportunities and account management • Travel to current and prospective customers to develop relationships and grow sales

• Maintaining target chemical levels for established treatment programs at DuBois customer sites. • Developing and adhering to an efficient service schedule to match customer service profile. • Completing the entire service schedule each month. • Regularly scheduled audit includes testing water or fluid samples using a portable lab and analyzing results at client sites, recording inventory and initiating reorders where necessary either directly or through customers’ order process. • Daily data entry in an analytics platform and the ability to communicate anomalies clearly throughout the organization. • On-site troubleshooting resulting from non-conformances in water sample results and ability to repair/replace any defective equipment. • Identifying and implementing solutions to help our clients’ water or chemical system operate at the lowest possible life cycle cost and proactively maintain them there. • Design, install, maintain and repair dosing equipment, controls and water conditioning systems to ensure DuBois programs operate properly. • Manage urgent and non-urgent customer requests for support relating to the operation of DuBois programs at their facilities. • Identify and quantify water and energy program savings. • Opportunity to design new water or process chemical treatment programs. • Maintain a customer service attitude to achieve an exceptional level of customer satisfaction. • Responsible for preparing and presenting annual business reviews to customers that entail both technical and financial elements (where required).

• Drive profitable revenue growth and expand market share within mining, terminal operations accounts, and distributors across the assigned territory. • Identify, qualify, and pursue new business opportunities with mine operators, bulk material handling facilities, terminals, and related industrial customers. • Develop strong customer relationships by understanding site-specific operational challenges and recommending value-added chemical and service solutions. • Collaborate with Technical Service Representatives and customer operations to solve customer problems, install, and repair application systems and support chemical applications with customers. • Create and execute territory growth plans, account strategies, and sales objectives that align with district and regional targets. • Manage the full sales cycle, including prospecting, technical presentations, proposal development, contract negotiation, and closing. • Build and maintain a robust sales pipeline and accurately manage opportunities through CRM tools and funnel reviews. • Collaborate with technical service, operations, marketing, and leadership teams to ensure successful implementation and ongoing customer support. • Monitor market trends, competitor activity, and customers’ needs to identify growth opportunities and defend existing business. • Support product trials, field evaluations, and on-site customer visits to demonstrate performance value and secure long-term partnerships. • Prepare regular sales forecasts, activity reports, and key performance updates for leadership. • Travel throughout the territory to visit current and prospective customers, participate in industry events, and strengthen market presence.

• Create new business growth by generating leads, building relationships, and prospecting with auto wash distributors, owner-operators, and multi-site wash operators in a large market with market share upside. • Manage key accounts, including distributors and direct customers, with an opportunity to increase wallet share and expand product usage. • Remain informed about market trends, competitor offerings, and industry developments within the car wash and vehicle care market. • Develop a strong understanding of auto wash chemical programs, application methods, wash processes, and related equipment to effectively answer customer questions and demonstrate value. • Manage and maintain an existing account base while growing sales of value-added products and services within the company’s auto wash offering. • Use a consultative, value-added selling approach focused on winning new customers, retaining existing customers, and increasing repeat consumable business. • Track sales activity, pipeline progress, customer opportunities, and account updates through CRM and other reporting tools. • Negotiate and close sales contracts and agreements to achieve territory sales targets and profitability goals. • Partner with technical, research and development, and customer service teams to identify customer needs and deliver effective solutions. • Conduct on-site customer visits to evaluate wash performance, recommend program improvements, support product conversions, and strengthen customer relationships. • Represent the company at industry events, trade shows, and customer meetings to build brand awareness and generate new business opportunities. • Communicate customer needs and market intelligence to internal teams to support coordinated execution and rapid organic sales growth. • Effectively achieve individual and team sales goals while maintaining a strong customer focus on safety, service quality, and operational performance. • Must be able to perform the essential functions of this position with or without reasonable accommodation.