• Perform timely and accurate preventative maintenance on medical equipment • Perform troubleshooting and basic service repairs on customer equipment • Assist more experienced field engineers with equipment installations and more complex repairs • Proactively engage with other team members to ensure appropriate solutions for customers • Maintain relationships with customers and ensure timely communication and resolution • Adhere to company policies, procedures and hospital protocols

• Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients • Perform troubleshooting, service repairs and installations of moderate complexity • Lead communications with customers and serve as escalation point for customer related concerns, including installations • Own customer issues from dispatch or identification of issue to resolution • Proactively engage with other team members to ensure appropriate solution for the customer • Leads installations, validations, maintenance, and service repair needs on designated equipment • Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth • Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction • Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met

Role Description With minimal supervision, the Field Application Engineer is responsible for, but not limited to, design and manufacturing related functions required by key customers. This is done synergistically with sales and manufacturing to achieve all customer design targets and goals. This position is in support of the Bay Area Territory in the Northern California region. Individuals in this position can be located within the region, but preference is given to the Bay Area. Responsibilities - Work with OEM engineers, Manufacturer's Representatives, Distribution Partners, and Territory Sales Managers to implement Laird solutions for existing, next generation, and cost reduction programs. - Regularly attend customer meetings and provide technical design support while building and maintaining relationships with key stakeholders. - Utilize Laird and Qnity products and materials to solve customer challenges with insightful and detailed design solutions. - Present design solutions to customers, utilizing modeling and simulation during presentations. - Drive customer interactions, prototype, and initial production builds to meet stakeholder timelines. - Originate and release final production documentation, detailed with critical dimensions and tolerances required for a functional part, considering manufacturing restrictions. - Manage and direct a project through a product development design team consisting of multiple engineering disciplines. - Manage and coordinate internal activities to meet product development requirements and timelines in support of customer programs. - Set priorities and direction for multiple programs concurrently in development. - Keep work skills current to ensure Laird competitiveness in a dynamic global business environment. - Adhere to quality and safety systems and maintain quality and safety standards. Qualifications - Bachelor’s Degree in engineering or technical field. - Experience in design and manufacturing of electronic devices and systems. - 6+ years experience in a relevant position. - 3+ years experience at the component level or subsystem level design. - 3+ years experience in thermal management, EMI management, or microwave absorbers. Requirements - Excellent time management skills and attention to detail. - Proficient with solid-modeling software, such as Solidworks, and/or mechanical/thermal/electrical. - Understanding of Finite Element Analysis or Finite Difference numerical modeling techniques, preferably with a history of analyzing boundary value problems and results. - Understanding of the cross-functional relationships between intercompany groups and the various expertise required to take a product through development to production. - Good communication skills with the demonstrated ability to present from small to large audiences both in person and/or remotely. - Experience being an extension of OEM design team from the system to component level. - Thermal, electromagnetic, mechanical, or electrical design experience is required. - Experience with electronics system architecture to at least at the block diagram level. - Experience proactively engaging customers, organizing intercompany meetings, and maintaining business relationships across commercial and technical functions. - Experience with business development and a strong business acumen are desirable. Benefits - Comprehensive pay and benefits package. - Pay range for this role is $82,071.50 - $128,969.50 Annual. - This role is eligible for a variable pay program (Sales Incentive Compensation Plan).

• Serve as the SEF expert for all POP & Avdel fasteners and assembly tools sold within the North American Industrial and Automotive market. • Provide technical support and respond to questions and concerns from customers, sales team, customer service, applications engineering, and product management teams. • Work directly with customers to troubleshoot equipment problems, review equipment service strategies, and evaluate spare part requirements. • Provide on-site technical support to customers and accompany the sales team on tooling sales calls. • Serve as the primary contact point and manage the Authorized Service Centers Network for all warranty returns and repair requests from customers: Log warranty returns. Evaluate failure modes, document findings, and report on trends. Recommend design changes for product improvement. Recommend warranty actions and route tools as appropriate. Perform basic repairs as needed. • Manage tooling, nose equipment, and spare part demonstration inventory, and make recommendations for stocking levels. • Conduct product repair and maintenance training to customers, sales team, applications engineering, and product management teams. • Position will require periodic travel to conduct training sessions and obtain training on new tools being released to the market. • Create training material, including videos, for publication. • Support the quality team with issues regarding fasteners, assembly tooling, and spare parts, and determine the root cause. • Support the operations team with all aspects of establishing and maintaining assembly tooling needed for rivet product verification. • Perform other duties as assigned