DP World

Role Description The Regional Director, Key Account Management – Automotive will be responsible for nurturing and growing relationships with our key clients across the globe. This role is pivotal to our organization's growth strategy, focusing on client retention, expansion, and delivering top-notch logistics solutions. The role supports all business verticals — Contract Logistics, Freight Forwarding, and Ports and Terminals. Key Accountabilities: - Develop and maintain strong relationships with key clients, understanding their business needs and challenges. - Identify and develop relationships with key decision makers at all levels within an account. - Account Growth and Expansion: Identify account growth and expansion opportunities, collaborating with internal teams in other regions to develop solutions. - Responsible for customer in all regions, as well as leading the commercial coordination across DPW regions. - Ensure that clients know all the services and capabilities our company can offer to meet their evolving logistics requirements. - Own the development of and continuously update the customer regional account plan. - Qualify and quantify potential growth opportunities. - Understand the customer's business (strategically, operationally, financially). - Understand the customer's buying process and identify all influences. - Provide customers with proactive proposals to solve their challenges. - Responsible for ensuring solution development, pricing, and negotiation efforts that best address customer needs. - Track key account metrics and alert internal stakeholders of any performance or cost to serve requirements. - Maintain an up-to-date pipeline of current and future opportunities. - Assist with high severity requests or issue escalations as needed. - Coordinate the involvement of company personnel to meet account performance objectives and customers' expectations. - Plan, schedule and facilitate Quarterly Business Reviews with assigned accounts. Qualifications - Degree or equivalent in business administration or transport/logistics. - Proven track record of having consistently achieved on a sales quota at a relevant scale. - Minimum >10 years’ experience within the transport, logistics or freight forwarding industry (or similar service industry) with focus on the assigned Industry Vertical. - Significant sales experience. - Experience and affinity with the Automotive Industry Vertical. - Exposure to and working knowledge of all facets of contractual requirements. - Strong communication skills - exceptional listener, clear communicator, and eloquent speaker. Requirements - Salary Range: $142,000 - $181,000 base. - This information reflects the anticipated base salary range for this position based on current national data. - Minimums and maximums may vary based on location. - Individual pay is based on skills, experience and other relevant factors. - This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future. Benefits - Comprehensive benefits package including Health, Life, Voluntary Lifestyle and other benefits. - Position may be eligible for either short-term incentives or sales compensation.

Role Description We're looking for a talented Software Developer to join our growing technology team on a remote basis out of the UK, Netherlands or Ireland. This is an exciting opportunity to work across the full software development lifecycle, delivering innovative solutions that have a real impact on international operations. - Developing, testing, and delivering high-quality software solutions - Working across the full software development lifecycle on global applications - Supporting and enhancing existing systems to agreed service levels - Collaborating with cross-functional teams to solve complex business challenges - Contributing innovative ideas and continuous improvement initiatives - Supporting the deployment of major projects and system enhancements - Ensuring development standards and best practices are consistently followed Qualifications - Degree-qualified in IT, Computer Science, or equivalent commercial experience - Experience delivering software development projects in a commercial environment - Preferably expertise using PROGRESS - Knowledge of relational databases and database querying - Working knowledge of Unix/Linux operating systems and command-line tools - Strong problem-solving skills and a passion for developing robust solutions - Ability to manage changing priorities and perform in a fast-paced environment - Understanding of enterprise-scale applications and global business operations - Commitment to coding standards, quality, and continuous learning Benefits - Market competitive compensation package - Exciting and challenging roles within a growing international organization - Opportunities for personal growth and self-development - Informal atmosphere Company Description DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. - Dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents - Pushing trade further and faster towards a seamless supply chain that’s fit for the future - Rapidly transforming and integrating businesses - Ports and Terminals, Marine Services, Logistics and Technology - Investing in innovation, from intelligent delivery systems to automated warehouse stacking - Pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door

Role Description DP World is looking for an adept professional as Director, Business Development with experience of complex sales cycle and proven track record to generate, qualify and manage leads in the United States. You must have in-depth contract logistics knowledge across multiple sectors, with the ability to define scope of projects based on data gathered from multiple touch points. At DP World we work in cross-functional teams so you will need to demonstrate a clear understanding in operations, finance, along with the practical & technical knowledge in logistics to support ideas. As the Director, Business Development, you will engage with prospective clients to supercharge the effectiveness of our value added services. You will foster relationships with large scale companies through deep engagement and interventions to close business partnerships. This role will provide business operations with critical insights using analytics, and drive strategic partnerships and new initiatives. Location: Remote Qualifications - Must possess a Bachelor’s degree, preferably in Business, Supply Chain or any other relevant field of studies - Previous sales experience in Contract logistics, specifically four walls services is a must - Experience in supply chain or logistics and a track record in winning new clients within global manufacturing, electronics, consumer goods industry segment - Thorough understanding of all facets of Complex sales process - Exposure to and working knowledge of Lean manufacturing, Flexible manufacturing line & continuous improvement - Previous experience in drafting contractual requirements of 3PL, i.e. year over year cost down commitments, non-performance/downtime charge backs, liability/risks, electronic invoice and payment Requirements - Develops and executes a comprehensive territory plan aimed at identifying the top regional/industry opportunities and expanding business to new accounts - Generates effective leads and opportunities from the territory plan - Identifies and develops relationships with key decision makers at all levels within an account - Understands the customer's business (strategically, operationally, financially) and understands the customer's buying process and identify all influences, intimately understanding their requirements - Works across company to create custom solutions that deliver value to our customers - Qualifies and quantifies potential growth opportunities - Leverages company resources (solution experts, industry experts, operations, executive support) to assist in developing accounts - Maintains an open dialogue with the account executive sponsor and keeps the sponsor engaged in the account - Maintains an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win - Owns the commercial relationship and contract negotiations with customer for all new business wins and partners with colleagues in other regions on broader opportunities for select customers Company Description Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. - With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. - We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. - We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. - DP World is committed to the principles of Equal Employment Opportunity (EEO).

• Develop, implement, and manage sourcing strategies aligned with overall procurement goals • Partner with stakeholders to identify needs, provide guidance, and deliver procurement solutions • Lead sourcing projects, including supplier selection, negotiations, and contract execution • Manage supplier relationships to improve performance, quality, and long-term value • Analyze market trends, cost drivers, and supplier landscapes to inform decision-making • Drive cost-saving initiatives and build a sustainable savings pipeline • Support consolidation of spend and optimization of supplier portfolios across Europe • Ensure contracts are reviewed, validated, and compliant in collaboration with legal teams • Maintain accurate category data, cost analysis, and performance tracking • Identify opportunities for innovation, standardization, and process improvement • Contribute to risk management strategies to ensure supply continuity and competition

• The Global Director – Finished Vehicles holds the primary responsibility of shaping and implementing a comprehensive FVL strategy within automotive, ensuring alignment with industry trends, supply chain management best practices and DP World regions. • By leveraging their expertise, the FVL sub-vertical leader actively contributes to the development of end-to-end solutions, utilizing data-driven insights and collaborating with the ports and terminals team to enhance thought leadership and drive sales. • They play a vital role in supporting Vertical VP, global and key account management, acting as a subject matter expert to provide tailored solutions, presentations & collateral to contribute to the overall coordination and management of key account teams and all DPW automotive efforts globally. • Functions as DP World global expert for the FVL sub-vertical. Is responsible for facilitating new business growth for all DPW services within the FVL sector. • The Global Director – Finished Vehicles is responsible for formulating and implementing a comprehensive sub-vertical strategy, focusing on staying abreast of industry trends and best practices in supply chain management within FVL products & services. • The sub-vertical leader plays a pivotal role in analysing logistics data, identifying optimization opportunities, and spearheading the development of fit-for-purpose end-to-end solutions. Collaborating closely with the ports & terminals team and regional management, they contribute to the creation of innovative products that drive thought leadership and sales. • Acting as a subject matter expert, the sub-vertical leader supports Global Vertical VP, global and key account management by providing insights for end-to-end solutions tailored to customers' needs. They actively contribute to the coordination and management of key account teams, ensuring seamless service delivery. • The FVL sub-vertical leader assists GKAMs, RKAM, Key Account Managers and regional P&T management in selling FVL solutions to automotive customers around the world. • Facilitate FVL sales in all regions, selling all DPW services. Lead by example, using FVL / logistics expertise. Goal is to increase DPW FVL revenue 10% ($25M) by 2027 year end. • The Global Director – Finished Vehicles actively promotes thought leadership by conducting training sessions and organizing customer events. They represent the company at industry conferences, showcasing expertise. Collaborating closely with marketing and communications, they develop distinct collaterals and PR materials that effectively highlight the unique offerings of vertical solutions, with the expressed intention of positioning DP World as an expert and leader in FVL products and services. • The Global Director – Finished Vehicles also works with clients globally, conducting meetings with (or in the absence of) Global Vertical VP. He/she functions as a central point of contact for DPW’s FVL sub-vertical and is expected to assist internal and external clients with anything/everything FVL. The FVL vertical leader keeps track of all metrics for the FVL sub-vertical and maintains / creates appropriate collateral, presentations and other materials for use within and outside (with customers) of the FVL sub-vertical. • Working with the Global Vertical VP, ensures high performing & collaborating automotive team promoting engagement and ensuring that everyone is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound. • Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies. • Perform other related duties as assigned.

Role Description Ready to step into a role where you’re more than just account management? We’re looking for a Senior Operations Account Manager to serve as the key link between our operations and customers—driving performance, managing relationships, and influencing profitability in a fast-paced logistics environment. This role offers the opportunity to work cross-functionally, lead pricing and commercial discussions, and play a direct role in delivering operational success. Why This Role Is For You: - High visibility with direct impact on customer success and business performance - Opportunity to influence pricing, strategy, and growth initiatives - Collaborative environment across operations, engineering, and leadership teams If you thrive in a data-driven, relationship-focused role and want to make a real impact in supply chain operations—this is your opportunity. Qualifications - Technical or commercial related credentials from a University/College or work related equivalent experience. - Demonstrated experience in Account Management, including the use of pricing templates, cost databases, and other supporting tools. - Excellent knowledge of logistics, manufacturing and/or repair services, especially in the technology sector. - A good understanding of production and logistics processes and their costs. - Effective interpersonal skills, with both orally and written communications proficiency. - Ability to empathize and understand client viewpoint and requirements and act as their champion within syncreon's internal organization. - Ability to interpret data and derive solid conclusions from analysis. - Ability to create structure and organization within a fast-moving environment. - Proficiency in MS Office, especially Excel and Power Point. - Understanding of Business ethics and culture. Requirements - Serve as the front-line point of contact representing syncreon in daily customer account management matters. - Build strong trusted relationships with customer representatives from ops, engineering, quality, procurement, and others. - Support the Account Director in preparation of pricing, cost estimates, proposals and all commercial related documents as part of the quotation response package. - Understand the details and able to defend pricing to syncreon internal staff and customers. - Conduct regular analysis of pricing, cost and profitability through the pricing file for the requisite customer sites globally. - Analyze data and spreadsheets as pricing updates require a detailed analysis of each part number and an extensive comparative exercise to ensure consistency. - Communicate changes to the appropriate team and ensure timely implementation of the new pricing and any new scope. - Forecast and track key account metrics and clearly communicate the progress of monthly/quarterly/yearly initiatives to internal and external stakeholders. - Understand market needs and work with Account Director to explore opportunities over and above current service portfolio. - Identify all new topics or activities which are not properly covered by existing contracts and agreements. - Raise Change Request Forms (CRF), push for approval and keep up to date tracking of all CRFs history. - Support preparation of presentations for weekly and monthly business reviews and present commercial topics during reviews. - Monitor important contractual KPIs and report on a regular basis. - Support preparation of customer MBR/QBR/SBRs as required. - Other duties as assigned. Benefits - Market competitive compensation package. - Exciting and challenging roles within a growing international organization. - Opportunities for personal growth and self-development within an informal atmosphere.

Role Description The Quality Launch Engineer role is responsible for ensuring that our launch sites meet defined quality standards. This role oversees quality planning, training, risk assessment, validation activities, and cross-functional coordination to enable successful launches across North Americas. This is a remote role and would require travel extensively within North Americas region. Applicants must be legally authorized to work in the United States. We do not provide visa sponsorship for this role. How you will contribute - Gather data from the customer and internal sources as input for problem solving and communicate/report to appropriate personnel. - Interact with staff within the locations and within the Company and all customer and prospective customer representatives. - Handle all Quality Engineering related launch activities and serves as the voice of the Corporate Quality team. - Execute launch activities, new hire training, shop floor production support and product containment. - Prepare all APQP & PFEP documentation for part files on new and existing products/processes. - Collaborate with site Quality and Engineering departments on new part programs to verify customer requirements are met. - Create PFMEA, process control plans and operator/associate training. - Provide on-site support for execution and readiness activities related to steady state and major launches. - Drive Regional and Local quality initiatives. - Drive implementation of best practices and standardized quality metrics across all company operations. - Create training documentation and training exercises. - Maintain Training scorecards. - Analyze existing operations and propose continuous improvements. - Train team members on standard work instructions. - Aid in the development of training programs. - Support the development and execution of training and development strategies while leveraging emerging technologies in the work cell training space. - Other duties as assigned. Qualifications - Bachelor’s Degree in Engineering, Supply Chain or Business focus. - At least 3 years of experience working in an automotive, medical devices or logistics environment working in a quality capacity is mandatory. - Knowledge of relevant international standards (ISO 9001, 14001, 45001 etc.). - Knowledge of structured quality launch processes, preferably in the logistics/supply chain industry or equivalent based APQP process and tools (flow charts, FMEA, Control Plans, etc.). - Demonstrated knowledge of quality standards, inspections and written quality requirements. - Experience working with production floor training software is a plus. - Travel required at 50% to support new launches and projects. Benefits - Exciting and challenging roles within a growing international organization. - Market competitive compensation package. - Opportunities for personal growth and self-development within an informal atmosphere.

How you will contribute Tool Administration - oversee and manage logistics software tools and ensure they are up to date and effective - Provide technical support and training to team members on freight forwarding tools - Collaborate with IT and external vendors for tool enhancement and troubleshooting - Configure and maintain the freight management tool to meet the operational needs of the tender team Data Analysis - Collect and analyse tender data to identify trends and anomalies - Develop and maintain dashboards and reports using the Tender app, Excel, and Power BI to provide visibility into key logistics metrics - Conduct in-depth analysis to support strategic decision-making and operational improvements - Optimize freight forwarding processes to improve efficiency - Ensure the accuracy and integrity of the master data entered the system Reporting and Documentation - Generate regular reports on logistics performance and ad-hoc reports to stakeholders - Document standard operating procedures for logistics processes and tool usage - Track and report key performance indicators (KPIs) related to freight management - Develop and maintain dashboards that provide visibility into logistics performance What you will bring - You successfully finished your studies on a higher educational level (ideally a degree in business administration, economics, logistics) - You speak and write English fluently, additional languages are a plus - You already gained a minimum 3 years of working experience, and ideally a minimum of 1 year in the industry - Proven experience in administrating logistics tools and systems - Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and complex formulas. - Strong experience with Power BI, including creating and managing dashboards. - Excellent analytical and problem-solving skills. - Strong communication and interpersonal skills. - Detail-oriented with a high level of accuracy. - Analytical & data mining skills - Familiarity with freight forwarding processes and terminology Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for millions of people around the world. DP World is here to make trade flow better, changing what’s possible for the customers and communities we serve globally. With more than 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that’s fit for the future. By integrating our physical infrastructure with cutting-edge technology, we create efficient end-to-end solutions, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Economic Zones, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. #LI-DD2

• Lead the global strategy, design & development of the Power Management sub-vertical • Identify selected global customers and expand the sub-vertical • Collaborate with compliance, Vertical Leads, and GKAMs to drive profitable growth • Align with Solution Engineering teams for logistics and supply chain strategies • Develop business cases for strategic investments • Analyse logistics data to identify opportunities for operational excellence • Work closely with solution engineering to develop industry-leading vertical solutions • Build and maintain trusted relationships with key accounts • Design training and educational programmes for partners and customers • Organise customer advisory panels and industry seminars

• Support the planning and execution of global and regional marketing events (trade shows, conferences, webinars, customer meetings) • Assist with event logistics, including registrations, supplier coordination, and marketing materials • Provide on-site or virtual event support as required • Support data collection and reporting for events (attendance, leads, engagement metrics) • Assist in preparing post-event reports and basic ROI analysis • Maintain accurate records in CRM systems • Support administration of customer satisfaction surveys and NPS programs • Assist in compiling feedback and preparing summary insights • Track follow-up actions in coordination with marketing and commercial teams • Work with regional marketing teams to support execution of global initiatives • Liaise with sales and commercial teams to align marketing activities with business needs • Coordinate with external vendors and agencies • Support budget tracking and invoice processing • Maintain documentation and support internal coordination • Provide general support to the marketing team as required