Deque Systems, Inc

• Primary owner of the entire revenue lifecycle within Deque's largest, most complex global accounts • Drive significant New Logo Acquisition (Land) • Secure large Expansion deals into new divisions (Expand) • Manage high-value Renewals (Retain) • Achieve monthly, quarterly, and annual quota objectives across revenue streams • Execute the full sales cycle utilizing a solutions-based and consultative selling approach • Establish and expand relationships with C-suite and VP-level stakeholders

Role Description Every day, millions of people with disabilities face unnecessary barriers online. At Deque, we are changing that. As the global leader in digital accessibility, our mission is digital equality for all persons. We maintain axe-core, the de facto world standard for accessibility testing, and our enterprise software empowers the world’s top brands to build inclusive digital experiences. If you are a seasoned tech attorney who wants your daily work to have a profound, real-world impact, this is your opportunity. You will not just be pushing paper; you will be building the equitable contracting systems that scale a mission-driven, fast-growing pioneer. Qualifications - At least 5 years of experience handling technology contracts at a law firm, or driving sales-side legal operations for a high-growth B2B SaaS or enterprise software company. - Deep, current knowledge of the information security, data privacy, and intellectual property requirements demanded by Fortune 500 companies, multinational European brands, and major US financial institutions. - Substantive expertise navigating state, local government, and higher education procurement statutes. - Experience working with Contract Lifecycle Management (CLM) tools, Salesforce, and a strong desire to utilize and optimize AI-powered contract review models. - A documented legal background (J.D. or legal training) with experience serving as a second-level reviewer, approver, and escalation point for complex, high-risk agreements. Requirements - Must be authorized to work in the United States and reside in the Eastern or Central Time Zone. A Day in the Life - Act as the primary reviewer and negotiator for high-stakes, non-standard enterprise SaaS and services agreements across the U.S. and Europe. - Partner directly with the Senior Director of Contracts to co-create a modernized clause library, progressive negotiation guidelines, and customized templates that balance risk with fairness at scale. - Leverage AI-based contract review tools to flag contractual risks, accelerate deal velocity, and continuously feed back insights to train and improve the model's performance. - Collaborate directly with sales leadership, project teams, and InfoSec to resolve complex deal blockers, clarify scopes of work, and translate dense legal risk into practical, actionable business choices. - Oversee critical risk functions, including data privacy compliance alignment, state/federal due diligence, and managing the annual renewal of corporate insurance policies. How to Apply If you are ready to apply your legal expertise to a meaningful mission, we want to hear from you. Please submit your resume and a brief cover letter highlighting your experience handling complex enterprise SaaS transactions in a fast-paced tech environment through our careers portal.

• Consistently achieve objectives with a primary focus on securing Net-New Logo agency business. • Execute a strategic plan to maintain 4x coverage, driven by self-sourced opportunities and navigating specific government contract vehicles. • Move beyond feature discussions to focus on Section 508 compliance, risk mitigation, and ROI of accessible digital government services. • Manage numerous complex agency accounts concurrently. • Analyze procurement timelines and metrics to optimize acquisition strategies. • Build strong relationships with Program Managers, IT Directors, and Procurement Officers to facilitate rapid land and expansion.

• Continuously engage with customers, users, Sales, Support, and Customer Success to be the embodiment of the product’s target market for the rest of the development team. • Ensure the development team is clear on the highest-priority work to be done. • Ensure that the highest priority work is clearly defined, including how it relates to the product vision, strategy, competitive landscape, and the needs of existing customers. • Provide Product Marketing Management with the information they need to effectively enable sales, customer success, and channel partners. • Represent the product internally and externally to customers, Sales, and Customer Success. • Monitor customer feedback, market trends, competitive positioning, and product performance to inform prioritization and strategy.

Role Description Deque is seeking a Sr. Accessibility Consultant that will lead accessibility across complex digital ecosystems and help organizations move from compliance driven activities to measurable accessibility outcomes. You will work directly with client teams and alongside the Deque delivery team to identify issues, guide remediation and influence how accessible products are designed and built in scale. A strong candidate for this role is proactive, a lifelong learner, and has a track record of delivering exceptional service. They are passionate about digital accessibility and have the technical depth, sharp judgment, and consulting mindset needed to challenge thinking and not just execute tasks. Responsibilities - Lead Accessibility Audits - Perform comprehensive WCAG 2.0, 2.1, and 2.2 Level A/AA audits on web, mobile, and enterprise platforms, following the Deque Way methodology. - Apply and interpret standards including WCAG 2.1/2.2, EN 301 549 (EU), and Section 508. - Conduct advanced manual testing with assistive technologies - JAWS, NVDA, VoiceOver, and TalkBack, going beyond automated tools to identify real user impact and edge cases. - Accurately identify, clearly document, and prioritize accessibility issues with precise remediation recommendations. - Demonstrate Proficiency with Deque Tools - Set up and manage test cases in Axe Auditor. - Run and interpret results from the Axe DevTools browser extension. - Review and act on scan results in Axe Monitor. - Support clients in adopting and integrating Deque tooling into their development workflows. - Drive Remediation and Technical Excellence - Partner with engineering teams to resolve accessibility issues at root-cause level. - Provide clear, actionable remediation guidance across HTML, ARIA, CSS, JavaScript, and native mobile (iOS/Android). - Review code and design implementations for accessibility alignment. - Ensure fixes are scalable, reusable, and aligned with design systems. - Validate remediated issues to confirm closure meets accessibility intent and not just surface compliance. - Own Client Outcomes - Serve as the accessibility lead for client engagements. - Communicate effectively with designers, developers, product managers, and leadership. - Answer developer, designer, and content contributor questions about accessibility requirements. - Challenge assumptions and push for clarity where accessibility and usability are conflated. - Influence product decisions to embed accessibility early and not retrofit later. - Author VPATs (Voluntary Product Accessibility Templates) when required. - Ensure Quality and Consistency - Maintain a high bar for issue reporting with clear, reproducible, and actionable descriptions. - Handle complex scenarios and escalations with confidence. - Perform quality checks on your peer’s work to maintain high quality of deliverables. - Mentor and Elevate the Team - Support and mentor junior consultants. - Contribute to internal practices, reusable assets, and continuous improvement. - Help strengthen Deque’s methodology through real project insights. Qualifications - 5 to 8 years of professional digital accessibility testing experience. - Strong working knowledge of WCAG 2.0, 2.1, and 2.2; EN 301 549; and Section 508. - Experience testing native mobile apps (iOS and Android) for accessibility. - Deep experience with assistive technologies and real user interaction patterns. - Intermediate to advanced proficiency in screen reader testing with at least one of: NVDA, JAWS, VoiceOver, or TalkBack. - Ability to distinguish true accessibility barriers from general usability concerns. - Experience writing clear and actionable accessibility recommendations for remediation. Requirements - Intermediate to advanced knowledge of HTML5 and CSS3. - Intermediate knowledge of ARIA authoring practices. - Understanding of how JavaScript impacts the DOM and accessibility. - Comfortable reviewing code and guiding implementation decisions such as keyboard interaction, focus management, and accessible component patterns. Certifications - IAAP certifications are valued. Preferred credentials include: - Certified Professional in Accessibility Core Competencies (CPACC). - Web Accessibility Specialist (WAS). - Accessible Document Specialist (ADS). Additional Skills - Experience testing digital documents (PDF, Word, PowerPoint, Excel) for accessibility. - Familiarity with enterprise-scale applications and design systems. - Familiarity with Agile/Scrum development processes. - Detailed knowledge of Deque Software Tools: Axe, Axe DevTools, Axe Auditor, and Axe Monitor. - Bachelor’s degree or equivalent. Company Description Deque is the global leader in digital accessibility, helping the world’s top enterprises build inclusive products, services, and experiences and achieve lasting compliance. Recognized by leading industry analysts for its AI-powered tools, comprehensive services, and developer-trusted solutions, Deque delivers the industry’s most complete accessibility offering. The Axe platform, anchored by Axe-core, has 3 Billion+ downloads and 800,000+ installed extensions, making it the global standard for accessibility testing. As a pioneer of people-first accessibility, Deque applies a human-in-the-loop approach that blends expert insight with AI innovation to advance its mission of digital equality for all.

• Manage a team of Commercial Account Executives to ensure consistent collective achievement of the sales quota, with a heavy emphasis on New Logo revenue and maximizing deal velocity. • Implement and reinforce core sales methodologies adapted for the mid-market, focusing specifically on effective prospecting, cold outreach, and new logo discovery. • Own the enforcement of sales execution for a high-volume motion, including rigorous, weekly pipeline inspection to ensure 4x coverage is met for new logo opportunities. • Support PAEs in structuring opportunities, focusing on rapid alignment for the initial land deal and coaching on how to quickly secure an immediate expansion opportunity post-sale.

• Consistently achieve monthly, quarterly, and annual quota objectives across New Logo, Expansion, and Renewal revenue streams. • Own and execute the full sales cycle within complex enterprise accounts, utilizing a solutions-based and consultative selling approach to drive land-and-expand strategies. • Implement and reinforce a strategic sales methodology, such as Challenger & MEDDPICC, to drive opportunity qualification, forecasting accuracy, and deal predictability across all revenue types (New, Expand, Renew). • Establish and expand relationships with C-suite and VP-level stakeholders to align accessibility initiatives with their core business, compliance, and digital strategies, ensuring high-value renewals and expansions.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Renewals Account Manager, you are the guardian of our existing customer base. You aren’t just "chasing signatures"—you are a strategic partner focused on ensuring our clients continue their accessibility journey without interruption. Your primary mission is to manage the end-to-end renewal process, maintain high retention rates, and bridge the gap between customer success and sales expansion. - Own the Renewal Lifecycle: - Manage a high volume of renewal transactions from quote generation to close, ensuring 100% on-time renewals. - Negotiation & Contract Management: - Handle pricing discussions, contract redlines, and procurement hurdles to ensure mutually beneficial terms. - Expansion Identification: - Act as a "scout" for the sales team. By monitoring usage patterns and client health, you will identify opportunities for upsells, cross-sells, and seat expansions. - Retention Strategy: - Proactively identify "at-risk" accounts and collaborate with Customer Success Managers (CSMs) to develop save-plans. - Data Integrity: - Maintain meticulous records in Salesforce, ensuring all renewal forecasts are accurate and up to date. - Process Improvement: - Streamline the renewal workflow to reduce friction for both the customer and internal teams. Qualifications - 3+ years in a Renewals, Account Management, or Sales role within the SaaS industry. - A proven track record of meeting or exceeding retention quotas and managing complex renewal cycles. - Proficiency with Salesforce (or similar CRM) and a solid understanding of subscription-based billing models. - Exceptional negotiation skills and the ability to explain the value of digital accessibility to stakeholders ranging from Developers to C-Suite executives. - A genuine interest in digital inclusion and making the web a better place for people with disabilities. Requirements - Experience in a Renewals, Account Management, or Sales role within the SaaS industry. - Proven track record of meeting or exceeding retention quotas. - Proficiency with Salesforce (or similar CRM). - Exceptional negotiation skills. - Genuine interest in digital inclusion. Benefits - Work for a company that is actively solving a major civil rights issue in the digital age. - We are scaling rapidly; your impact on our recurring revenue will be highly visible. - A collaborative, remote-friendly environment where we value "do-ers" and creative problem-solvers.

• Provide world-class technology support of Deque solutions while working with customer implementation teams and Deque support and engineering teams to ensure successful implementations and adoption of Deque products. • Develop a good understanding of your customer’s accessibility objectives, use cases, project team members, and key players • Work directly with users of Deque technology, identify and help them to be the subject matter experts and champions for Deque products within the customer organization through onboarding, training, knowledge-transfer, and assist with simple sample implementations or integrations of Deque products with customer solutions etc. • Help customers understand the value of our products and solutions offerings as they develop and grow their accessibility programs • Responsible for ensuring your customers are successfully able to use Deque products throughout their Deque accessibility journey • Work and collaborate with Deque Customer Support, Product Management, and Saas and engineering teams to help solve customer issues/tickets, share product knowledge, and provide implementation assistance to ensure customer success. • Understand and articulate opportunities to improve and optimize results of customer usage and implementation of Deque products, and help build business cases for further investment for upsells and cross-sells. • Identify opportunities for process improvement and efficiency within Customer Success • Deliver product demonstrations that directly address customer needs