Cube Care Company

• Coordinate daily communication between field crews and remote project managers • Coordinate schedules and communication between hospitals, warehouse, laundry and other department • Create and manage scheduled for field employees and adjust staffing as project needs change • Monitor employee attendance, productivity and work performance • Hold team members accountable for deadlines, workmanship, and company standards • Address poor-quality work promptly and professionally, documenting issues as needed • Track project progress and provide accurate status updates to management • Prepare and process invoices and other project-related documentation • Ensure field operations remain organized, efficient and aligned with project timelines

• Identify and generate sales leads through prospecting, website inquiries, databases, cold-calling, and other promotional strategies. • Schedule and conduct virtual meetings and presentations with potential clients. • Develop and deliver compelling sales presentations on company products and services. • Maintain accurate records of sales activities, prospects, and customer interactions in the company CRM. • Track customer reorders and follow up to ensure continued satisfaction. • Communicate customer and prospect product pain points to appropriate departments. • Maintain a well-developed pipeline of prospects. • Collaborate with internal teams to address customer pain points and improve offerings. • Build and maintain strong, long-term relationships with customers and prospects. • Consistently meet or exceed sales quotas and performance targets.

• Design, update, and maintain the company website and landing pages. • Create web graphics, banners, and digital marketing assets. • Manage website content, ensuring branding and messaging consistency. • Optimize website performance, responsiveness, and user experience. • Support social media and marketing teams with visual and technical web requirements. • Monitor website analytics and recommend improvements. • Maintain website security, integrations, and user access permissions. • Handle our company's social media accounts (X, Tiktok, Pinterest, YouTube, IG, LinkedIn). • Plan, create, and execute email campaigns, including newsletters, promotions, and automated workflows. • Segment audiences for personalized and behavior-based campaigns. • Manage and maintain email databases to ensure accuracy, list health, and deliverability. • Conduct A/B testing on subject lines, content, and CTAs to improve performance. • Monitor and report on key email metrics (open rates, CTR, conversions, unsubscribe rates). • Ensure compliance with email regulations (GDPR, CAN-SPAM, etc.). • Work with sales and marketing teams to align strategies with business goals. • Collaborate with designers and copywriters to produce compelling, on-brand email content. • Provide insights and recommendations based on campaign performance data. • Continuously refine segmentation, personalization, and automation strategies. • Stay updated on email marketing best practices, industry trends, and emerging tools. • Explore integrations with CRM, website, and paid marketing channels to enhance results.

• Design, develop, and maintain our company website and internal web applications • Optimize landing pages for marketing and lead conversion campaigns • Implement modern UX/UI design principles to enhance visual presentation and user experience • Use Google ecosystem tools like google tag manager to implement proper tracking • Leverage AI tools as an assistant to coding/programming • Regularly audit and improve website speed, SEO, and mobile responsiveness • Collaborate with marketing and sales teams to integrate digital assets and content for campaigns • Maintain website security, perform regular updates, and manage hosting or server environments • Work hand and hand with our Digital Marketing Specialist and Multi Media Specialist

• Lead brand strategy and ensure consistency across all customer touchpoints. • Supervise and collaborate with our IT Web Developer and Digital Marketing Specialist. • Oversee website updates, marketing campaigns, and cross-team alignment. • Manage and optimize our Odoo system, Microsoft 365, and SharePoint. • Create and maintain content assets—brochures, presentations, training guides, and more. • Administer communications tools (RingCentral) and eLearning content. • Drive process improvements and innovative solutions.

• Manage and maintain the CEO and/or Business Director's daily calendar, including scheduling meetings, appointments, and reminders across multiple time zones. • Coordinate internal and external communications on behalf of the CEO and/or Business Director with professionalism and confidentiality. • Follow up and monitor with team members, vendors, clients, and partners on behalf of CEO and/or Business Director. • Screen emails, prioritize urgent matters and draft responses when appropriate. • Organize virtual meetings, prepare agendas, take minutes of meeting, and ensure follow-up on action items. • Prepare reports, presentations, spreadsheets , and business documents for executive review. • Maintain accurate and organized digital filing systems and confidential company records. • Conduct online research and compile information for business decisions, partnerships, and strategic initiatives. • Help streamline administrative systems and recommend process improvements for operational efficiency. • Track executive priorities and proactively anticipate scheduling conflicts or business needs. • Manage personal executive tasks and ad hoc assignments with discretion and reliability. • Serve as a dependable point of contact between the CEO and/or Business Director and internal/external stakeholders. • Assist with project coordination and ensure deadlines and deliverables are met across departments. • Provide ongoing support for operations, field staff, and internal departments by managing documentation, schedules, and workflows. • Coordinate with team members and vendors to ensure smooth logistics, system processes, and equipment support. • Monitor business platforms and internal tools for system statuses, updates, and user support. • Facilitate issue tracking and resolution by collaborating with field personnel and reporting tools. • Assist in weekly and monthly reporting, data entry, and performance logs. • Support leadership with executive-level assistance, scheduling, follow-ups, and general support. • Ensure all communications and tasks are handled with high level of professionalism, urgency, and confidentiality. • Maintain responsiveness during agreed working hours and provide consistent executive support in a remote environment.

• Analyze, organize, update financial records. • Perform regular, detailed audits to ensure accuracy in financial documents, expenditures, and investments. • Perform daily reconciliation of credit card, bank accounts, cash accounts, spending accounts, etc. • Setup financial accounts as needed. • Oversee ledger reconciliation and manage accounts payable/receivables. • Liaise with Tax Accountants to track tax payments and returns. • Monitor bookkeeping activities regularly. • Keep company financial information confidential. • Ensure vendor accounts are kept up to date for the entire organization. • Inventory Management China Purchase Management.

• Lead and facilitate weekly sales and training meetings to align team goals and performance. • Develop and manage sales forecasts, tracking key performance metrics to ensure targets are met. • Monitor and analyze sales turnover rates to optimize team effectiveness. • Ensures daily, weekly and monthly sales quotas are met by each team member and sales team. • Utilizes sales/product training to keep sales team informed of product knowledge, selling skills and operational efficiencies. • Partners with HR Department to ensure proper staffing levels in sales positions and the development of team members. • Work closely with executive leadership to develop and implement sales strategies that improve product lines and enhance sales performance. • Educates sales team by establishing training/programs of new account sales and growth, probability, improve presentation strategies, competitive strategies, proper use and level of sales support, management of profit/cost expense and execution of contracts. • Communication (telephone and email) presentation skills including telephonic, zoom and/or other devices and strong interpersonal, rapport building skills. • Foster a goal-driven, self-motivated sales culture, ensuring consistent follow-ups and accountability. • Implement effective sales techniques and negotiation strategies to overcome objections and close deals. • Ability to work in a fast-paced environment and overcome objections. • Create a Monthly Sales Plan to work with Sales Team and action plan to accomplish goal. • Review, analyze and act as needed for daily, week and monthly sales reports. • Ensure and attend to all incoming leads are worked and reported daily. • Perform random quality control evaluations with sales representatives. • Understand and help with investigation process. • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.

• Identify and build lists of verified hospital contacts based on our target audience (specific roles, titles, and regions) • Conduct manual research to validate contact information and relevance • Develop tailored outreach messaging based on pain points and campaign objectives • Execute email campaigns using platforms like SendGrid (aligned with Odoo) • Monitor, manage, and respond to lead replies to nurture them through the pipeline • Maintain a consistent tone and messaging aligned with the company's brand • Track campaign performance and report on lead quality, objections, and interest • Collaborate with sales and marketing to refine messaging and target segments • Ensure compliance with email marketing best practices to avoid blacklisting, especially with healthcare servers

• Manage end-to-end recruitment processes including job postings, screening, interviewing, and onboarding • Oversee employee lifecycle activities such as performance management, promotions, transfers, and offboarding • Act as a trusted partner to managers and employees • Lead HR initiatives to improve employee engagement • Maintain accurate HR records, reports, and analytics • Support the development and implementation of HR programs