CompassMSP

Role Description The compliance analyst will utilize industry-specific and IT knowledge to coordinate, audit, and present compliance and cybersecurity assessments for clients and vendors. The successful candidate will possess a strong balance between technical understanding regarding cybersecurity and established industry compliance frameworks. Qualifications - 3-5 years demonstrated experience in an IT support capacity - 1-3 years managing projects - Excellent oral and written communication skills - Adept analytical and critical thinking skills and the ability to solve complex problems - A strong understanding of industry standard IT technology, such as Microsoft/Linux, Active Directory, network fundamentals, email solutions, cloud solutions, and common end-user workflows - Preferred compliance experience: NIST, CMMC, HIPAA, PCI, ISO 27001 - Preferred experience with cybersecurity solutions - Cybersecurity certifications a plus

Job description Network Security Engineer Who we are: CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small & mid-sized businesses, and we are driven by our mission and core values to be a great place to work and a great company to work with. We have garnered top industry recognition for our thought leadership, growth, and workplace culture. What we are looking for: Summary The Network Security Engineer will be part of our Proactive team responsible for hands-on execution of alignment fixes, recurring maintenance, and proactive implementation work. They specialize in applying the best internal practices through scripting, automation, and repeatable processes, enabling TAMs to stay client-focused without compromising quality. • 3+ year recent, relevant experience in an IT role providing environmental support/proactive remediations • Working knowledge of systems hardware, printers, scanners, and other peripheral devices • Exchange / Office 365 Support and understand Active Directory • Preferred certifications: A+, Network +, Windows Desktop • Preferred work experience: Managed Service Provider or consulting environment • Preferred systems experience: ConnectWise, Labtech, Cylance • Strong critical and analytical problem-solving skills • Excellent verbal and written communication • Exceptional attention to detail and highly organized • Comfortable multi-tasking • Vibrant and willing to contribute to a fun atmosphere Experience: - Microsoft Office: 3 years (Required) - Active Directory: 3 years (Required) - Microsoft Exchange: 3 years (Required) - Network support: 3 years (Required) - Windows Remote Desktop: 3 years (Required) - Managed Service Provider: 3 years (Required) - ConnectWise: 3 years (Required) - Labtech: 3 years (Required) - Cylance: 3 years (Required) - Virtual Machines: 3 years (Required) - Sonicwall: 3 years (Required) - SharePoint: 3 years (Required) - Azure: 3 years (Required) - Microsoft Windows Server: 3 years (Required) A successful Network Security Engineer will be able to: • DNS), Virtual Private Networks (VPN) • Disc space allocation, wireless access points, network performance monitoring systems, and system logs • Network Firewalls (with specialization in SonicWALL) • Layer 2/3 Switching and Wireless access points • Core networking concepts including routing, VLANs, and ACLs • Microsoft 365 tenants • Exchange Online • SharePoint Online • Entra ID (Azure Active Directory) • Endpoint management via Microsoft Intune • Mac OS X desktops/laptops • Dell and HP servers/desktops/laptops • Windows desktops/laptops (Windows 10 and 11) • Servers (2012 and newer) • Maintain and troubleshoot network servers, operating system software, routers, switches, Office 365 • Perform basic network to ensure systems are operational and running at peak performance • Experience with security best practices and remediation • Aid other team members and assist Professional Services engineers on projects as needed • Complete small projects for clients • Meticulously document client environments Job Type: Full-time Benefits: - Company Christmas gift - Paid training - Pay raise - Work from home Schedule: - 8 hour shift - Evening shift Supplemental Pay: - 13th month salary - Overtime pay - Performance bonus

CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small & mid-sized businesses, and we are driven by our mission and core values to be a great place to work and a great company to work with. We have garnered top industry recognition for our thought leadership, growth, and workplace culture.    We are committed to delivering exceptional financial management and operational excellence. The Accounting Manager will be responsible for managing and overseeing the daily operations of the accounting function and ensure accounts are finalized within set deadlines and according to the company’s accounting regulations. - Leadership and people management skills to manage 5+ direct reports. - Ability to identify and resolve complex financial issues - Ability to act as backup for the AR, AP, and Payroll team. - Expertise on accounting principles, standards, and regulations. - Excellent verbal and written communication abilities across all levels of an organization. - Ability to work proactively, independently, and in a collaborative fashion. - Flexibility in finding the best approach towards a solution to make an informed decision. - Superior data management and data analysis skills. - Excellent time-management and organizational skills - Detail oriented. - Bachelor’s degree (B.A.) in Accounting is required. - Minimum5+ years related experience; public accounting experience preferred. - CPA designation or in pursuit of is a plus - Demonstrated ownership of full-cycle month-end and year-end close processes, including preparation and review of complex journal entries and reconciliations - Experience in a technology, managed services, or professional services environment preferred; familiarity with recurring revenue and service-based billing models a plus - Proficiency with Sage Intacct is preferred; hands-on experience managing the general ledger, financial reporting, and month-end close within the platform. - Experience with ConnectWise (Manage and/or Automate) is preferred; ability to extract, reconcile, and report on financial data from the platform. - Strong Excel skills are required (VLOOKUP, SUMIF, SUMIFS, pivot tables, etc.). - Develop the company’s financial and accounting policies, documentation, workflows, and methods after consultation with the Controller and/or CFO. - Ensuring that all accounting processes and transactions align with GAAP and Company’s policies, including GL accounts reconciliations and journal entries preparation and related support. - Assist the Controller and CFO managing the company’s external audit, including the aggregation and review of requested documents. - Assist with providing data to tax partners to ensure timely and accurate tax returns - Maintaining accurate and complete financial records throughout the year to ensure workpapers, narratives, and close documentation are audit ready. - Coordinate Corporate Compliance on business insurance process & audit and state registration compliance. - Maintain the accounting close check list to ensure books are closed timely and accurately, which includes cross-functional coordination to ensure close deadlines are met. - Evaluating, developing, and continuously improving department controls, systems, and procedures that increase accuracy and efficiency. - Resource for GAAP accounting and best practices to the financial accounting team members. - Perform ad hoc analysis and projects as requested. - Competitive pay - Quarterly Bonuses - Progressive PTO - Medical/Dental/Vision/Life/Disability available - Tax deferred retirement plan with company match - Career Development and Coaching - Fun work environment! Our Commitment to Inclusion: Step into a role that respects your individuality and supports your growth. CompassMSP is proud to be an Equal Opportunity Employer. CompassMSP is committed to fair and equitable compensation practices.

CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small and mid-sized businesses. We are driven by our mission and core values to be a great place to work and a great company to work with. Currently, our organization covers 7 regions with offices in Washington, Arizona, Illinois, Connecticut and Florida. We offer a broad portfolio of secure IT services including managed IT, cybersecurity, technical compliance (CMMC, NIST, HIPAA, etc.), cloud solutions, Unified Communications and professional services. We have garnered top industry recognition for our thought leadership, growth, and workplace culture. What we are looking for: As CompassMSP continues to grow, evolve and scale so does the need to provide project management for the professional services we deliver. It is to this end that CompassMSP is looking to expand our Project Management team, to better support and empower our technical teams to execute and deliver. As a Technical Project Manager at CompassMSP, you will play a crucial role in orchestrating the planning, execution, and delivery of technical projects for our clients. You will collaborate closely with cross-functional teams, including engineering, operations, and client services, to ensure the successful implementation of technology solutions while meeting client requirements, service level agreements (SLAs), and project timelines. - 5 or more years’ experience in a similar role – preferred - Experience working with an MSP in a TruMethods operating model – preferred - Strong communication skills both written and verbal - Strong collaboration and customer service skills - Ability to build and maintain successful relationships with peers and customers - Self-directed and focused - Strong problem solving and planning skills - Highly detail-conscious - Strong multitasking and time management skills - Ability to work with remote teams - Strong customer service skills - Deadline driven - Preferred system experience using ticketing systems (ConnectWise, ServiceNow, etc.) - Vibrant and willing to contribute to a fun atmosphere ​ Who you are: You are a detail-oriented self-starter who takes ownership of your job responsibilities, and can communicate effectively with teammates, clients, and vendors. You work best in a bold, work-hard, play-hard, environment. You enjoy organization metrics, analytics, team camaraderie, and multitasking, all while working in a fun environment. Join us in delivering exceptional customer service and project success at CompassMSP! As a key member of our team, you will: Deliver Excellence: Ensure projects shine by managing timelines, budgets, and scope to exceed expectations. Juggle with Finesse: Seamlessly handle multiple projects of varying sizes simultaneously, ensuring each one gets the attention it deserves. Champion Collaboration: Coordinate project activities with clients and team leads, fostering collaboration and alignment for desired outcomes. Lead the Charge: Initiate projects, manage workflow, and ensure support teams are primed for success, from intake to closure. Navigate Expectations: Assist in managing client expectations, ensuring clarity and satisfaction throughout the project journey. Drive Results: From planning to execution, oversee every detail to ensure projects are delivered effectively and on time. Facilitate Transitions: Ensure a smooth handoff to support teams, ensuring clients are set up for ongoing success. Stay Connected: Provide regular updates to CompassMSP management, keeping everyone in the loop on project progress. - Competitive pay - Quarterly Bonuses - Progressive PTO - Medical/Dental/Vision/Life/Disability available - Tax deferred retirement plan with company match - Career Development and Coaching - Fun work environment! Our Commitment to Inclusion: Step into a role that respects your individuality and supports your growth. CompassMSP is proud to be an Equal Opportunity Employer.

The Project Systems Engineer will work on challenging technical projects as well as serve as an escalation point for Tier 1 and Tier 2 Engineers. The successful candidate will be highly technical and a natural troubleshooter and leader with great customer service instincts. This position will work remotely on the East Coast and may require occasional travel to client sites.   We are seeking a project technician/engineer to join our Professional Services team. This role requires a strong IT background to understand and address technical challenges. The ideal candidate will be adept at executing projects assigned in alignment with our processes and procedures (Compass Way). - Possess a minimum of 10+ years of hands-on experience in an engineering role, equipped to tackle diverse challenges - Preferred certifications such as A+, Network+, MCSE, Office 365, VCP, CCNA, and Azure are highly regarded - Prior experience in a Managed Service Provider or Consulting environment is preferred - Proficiency with systems like ConnectWise and IT Glue is advantageous for seamless operations - Collaboration is key; bring your team-oriented mindset to the table - Effective communication, both written and verbal, is essential for clear and concise interactions - Driven by growth? We offer opportunities for personal and professional development - Thrive in a fast-paced environment where adaptability is valued - Join a workplace that values enjoyment alongside productivity - US citizenship and valid driver’s license required - Proficiently manage multiple tasks of varying size and complexity across diverse client infrastructures - Design and implement server setups, including hardware configuration, peripherals, services, settings, directories, and storage solutions - Expertise in Server migrations: Print\FIle Servers, DHCP Server, DNS, NPS, Application Server w/vendors, Database w/vendors - Configure virtualized environments using platforms such as VMware and Hyper-V to optimize system performance - Expertise in Azure services: IaaS, AVD – Nerdio, Entra ID, Intune, Storage Services (Azure Files) - Expertise in Azure Migrate Services, hybrid cloud management, infrastructure networking, resource management, Identity and access control, Frontdoor services, SSO Integrations - Migration experiences in Exchange Online, SharePoint, OneDrive and Intune - Migration experiences in RDS to AVD environments or upgrading AVD environments, proficiency in FSLogix - Expertise in configuring & deploying Microsoft infrastructures like Windows Server, Remote Desktop Server and SQL Server - Expertise in M365: Exchange Online, SharePoint, OneDrive, Teams, Co-Pilot - Handle configuration tasks related to storage solutions within on-premises infrastructures such as NAS & SAN technologies - Install, troubleshoot, and maintain third-party software solutions such as Datto, Shadow Protect, and Veaam - Design, configure, and troubleshoot network infrastructures, with experience in WatchGuard Firewalls, Sonicwall firewalls, Cisco IOS firewalls, routers, and switches, HP/Aruba switching (Layer 2 & 3), Dell Switching (Layer 2 & 3) and Unifi switching and wireless - Expertise & Proficiency in configuring and troubleshooting firewall technologies, including site-to-site VPNs, security services, QoS, high availability, and routing. - Train other Navigators on skills, tools, and procedures to keep the PS Team on the cutting edge of Professional Services - Provide escalation assistance, coaching, and training to team members to enhance overall performance and skill development - Flexible schedule availability to accommodate varying work hours, including after-hours support when required What we offer: - Competitive pay - Quarterly Bonuses - Progressive PTO - Medical/Dental/Vision/Life/Disability available - Tax deferred retirement plan with company match - Career Development and Coaching - Fun work environment! Our Commitment to Inclusion: Step into a role that respects your individuality and supports your growth. CompassMSP is proud to be an Equal Opportunity Employer.

CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small and mid-sized businesses. We are driven by our mission and core values to be a great place to work and a great company to work with. As CompassMSP continues to grow, evolve and scale so does the need to provide project coordination services to our clients. It is to this end that CompassMSP is looking to expand our Project Coordination team, to better support and empower our technical teams to execute and deliver. As a Project Coordinator at CompassMSP, you will play a crucial role in coordinating the successful delivery of technical projects to our clients. - 3 or more years’ experience in a similar role – preferred - Strong communication skills both written and verbal - Strong collaboration and customer service skills - Ability to build and maintain successful relationships with peers and customers - Self-directed and focused - Strong multitasking and time management skills - Ability to work with remote teams - Preferred system experience using ticketing systems (ConnectWise, ServiceNow, etc.) - Vibrant and willing to contribute to a fun atmosphere You are a detail-oriented self-starter who takes ownership of your job responsibilities and can communicate effectively with teammates and clients. You work best in a bold, work-hard, play-hard environment. You enjoy organization metrics, analytics, team camaraderie, and multitasking, all while working in a fun environment. Join us in delivering exceptional customer service and project success at CompassMSP! As a key member of our team, you will: Deliver Excellence: Ensure projects shine by successfully coordinating from origination to completion. Juggle with Finesse: Seamlessly coordinate multiple projects of varying sizes simultaneously, ensuring each one gets the attention it deserves. Champion Collaboration: Successfully coordinate project activities with clients and technical team members, fostering collaboration and alignment for desired outcomes. Navigate Expectations: Assist in managing client expectations, ensuring clarity and satisfaction throughout the project journey. Stay Connected: Provide regular updates to CompassMSP management, keeping everyone in the loop on project progress.

CompassMSP is a rapidly expanding, award-winning technology solutions provider in the booming managed services space. Our vision is to be the North American leader in delivering and supporting technology solutions for small and mid-sized businesses. We are driven by our mission and core values to be a great place to work and a great company to work with. Currently, our organization covers 7 regions with offices in Washington, Arizona, Illinois, Connecticut and Florida. We offer a broad portfolio of secure IT services including managed IT, cybersecurity, technical compliance (CMMC, NIST, HIPAA, etc.), cloud solutions, Unified Communications and professional services. We have garnered top industry recognition for our thought leadership, growth, and workplace culture. What we are looking for: As CompassMSP continues to grow, evolve and scale so does the need to provide project management for the professional services we deliver. It is to this end that CompassMSP is looking to expand our Project Management team, to better support and empower our technical teams to execute and deliver. As a Technical Project Manager at CompassMSP, you will play a crucial role in orchestrating the planning, execution, and delivery of technical projects for our clients. You will collaborate closely with cross-functional teams, including engineering, operations, and client services, to ensure the successful implementation of technology solutions while meeting client requirements, service level agreements (SLAs), and project timelines. - 5 or more years’ experience in a similar role – preferred - Experience working with an MSP in a TruMethods operating model – preferred - Strong communication skills both written and verbal - Strong collaboration and customer service skills - Ability to build and maintain successful relationships with peers and customers - Self-directed and focused - Strong problem solving and planning skills - Highly detail-conscious - Strong multitasking and time management skills - Ability to work with remote teams - Strong customer service skills - Deadline driven - Preferred system experience using ticketing systems (ConnectWise, ServiceNow, etc.) - Vibrant and willing to contribute to a fun atmosphere ​ Who you are: You are a detail-oriented self-starter who takes ownership of your job responsibilities, and can communicate effectively with teammates, clients, and vendors. You work best in a bold, work-hard, play-hard, environment. You enjoy organization metrics, analytics, team camaraderie, and multitasking, all while working in a fun environment. Join us in delivering exceptional customer service and project success at CompassMSP! As a key member of our team, you will: Deliver Excellence: Ensure projects shine by managing timelines, budgets, and scope to exceed expectations. Juggle with Finesse: Seamlessly handle multiple projects of varying sizes simultaneously, ensuring each one gets the attention it deserves. Champion Collaboration: Coordinate project activities with clients and team leads, fostering collaboration and alignment for desired outcomes. Lead the Charge: Initiate projects, manage workflow, and ensure support teams are primed for success, from intake to closure. Navigate Expectations: Assist in managing client expectations, ensuring clarity and satisfaction throughout the project journey. Drive Results: From planning to execution, oversee every detail to ensure projects are delivered effectively and on time. Facilitate Transitions: Ensure a smooth handoff to support teams, ensuring clients are set up for ongoing success. Stay Connected: Provide regular updates to CompassMSP management, keeping everyone in the loop on project progress. - Competitive pay - Quarterly Bonuses - Progressive PTO - Medical/Dental/Vision/Life/Disability available - Tax deferred retirement plan with company match - Career Development and Coaching - Fun work environment! Our Commitment to Inclusion: Step into a role that respects your individuality and supports your growth. CompassMSP is proud to be an Equal Opportunity Employer.