C.H. Robinson

• Manage customer interactions including fostering relationships, making customer calls and closing deals • Visit customers and potential clients within assigned territory 3-to-4 days per week • Collaborate with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development • Demonstrate solid decision-making skills and ability to prioritize ever-changing daily tasks • Work closely with other internal departments to ensure a seamless and positive customer experience • Consult with several levels of decision-makers and buying influences to understand customers’ business challenges and supply chain goals • Ability to develop tailored solutions that deliver value and support the customer’s business strategy • Sales Executive is expected to bring own contribution to the Regional team, not only by consistently achieving your new net revenue targets, but also by sharing opinions and ideas, as well as best practices, in order to support the success of the entire sales team and the Branch they work with • Prospect, plan and conduct face to face visits with new prospective customers within Branch territory • Maintain & update (minimum weekly) our CRM system • Remain engaged with customers to maintain relationship and ensure ongoing success of accounts in collaboration with local assigned Account Executive/Account Manager • Follow up and respond to sales leads generated by overseas offices or assigned by your Sales Manager • Attend training sessions created to enhance relevant knowledge and skills • Coordinate quotes with your Sales Coordinator (where applicable) and facilitate the transition of new customers to the local Account Executive/Account Manager

• Review and resolve potential screening matches by distinguishing true hits from false positives • Escalate high-risk findings to compliance leadership and support timely risk-based decision-making • Maintain clear, accurate, and audit-ready documentation of screening outcomes and rationale • Conduct sanctions-related reviews across transactions, customers, and third parties • Identify potential sanctions red flags, compliance risks, and escalation needs • Support sanctions investigations, internal reviews, and ongoing compliance monitoring efforts • Partner with business stakeholders to provide guidance on screening results, requirements, and next steps • Help strengthen and align global sanctions policies, procedures, and controls • Support the administration, tuning, and optimization of screening tools, list management, and data quality processes • Track key screening metrics, improve efficiency by reducing false positives, and support audits, testing, and training initiatives

Role Description C.H. Robinson is looking for a Customer Account Specialist in Monterrey to help drive exceptional customer experiences while directly impacting client retention, service quality, and overall operational success. In this role, you play a critical part in strengthening customer relationships and ensuring seamless coordination across our logistics network. You will manage customer accounts end-to-end, proactively resolve issues, and collaborate with internal teams to deliver efficient, high-quality service. You bring value by optimizing account performance, maintaining strong communication, and ensuring customer satisfaction in every interaction. Ready to make an impact and grow your career with a global leader? Apply today and join our team in Monterrey! At C.H. Robinson, we’re committed to leveraging the power of remote collaboration to drive innovation and achieve success. In this role, you will engage with your peers from the comfort of your own space, using cutting-edge tools to ignite creativity and deliver impactful results. Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part of our dynamic team. Availability to work overnight hours (12:00 AM – 8:00 AM) is required. Duties and Responsibilities - Customer Experience and Growth: - Cultivate and maintain strong, trust-based relationships with customers, adeptly addressing their needs and surpassing expectations. - Anticipate customer requirements and provide timely solutions, fostering long-term satisfaction and loyalty. - Resolve conflicts diplomatically, prioritizing the preservation of customer relationships. - Contribute to account growth by identifying opportunities for improvement and sharing insights with stakeholders. - Other duties or responsibilities as assigned according to the team and/or country specific requirements. - Operational Excellence: - Execute operational tasks such as order creation, load assignment, and tracking with precision and efficiency. - Ensure the accuracy and integrity of all operational data, including financial details and order adjustments. - Utilize technological tools to manage orders, identify discrepancies, and implement corrective measures promptly. - Champion the adoption of new processes and tools to enhance operational efficiency and effectiveness. - Team Collaboration and Process Efficiency: - Collaborate with internal teams to streamline account processes, standard operating procedures (SOPs), and key performance indicators (KPIs) in alignment with customer expectations. - Actively engage in team meetings and knowledge-sharing sessions to drive continuous improvement and best practices implementation. - Serve as a resource and mentor to colleagues, fostering a culture of mutual support and learning. - Additional Responsibilities: - Implement account pricing strategies as directed by account management. - Handle tender responses and build and maintain Load Board Portals (LBPs). - Schedule appointments and optimize load/mode configurations where applicable. - Maintain and update W-codes and associations, monitoring automation dashboards for issues and opportunities. - Manage shared inboxes and address Accounts Receivable (AR) tasks efficiently. - Troubleshoot Electronic Data Interchange (EDI) and Navisphere online platforms. - Foster relationships and communication with LTLSC and other shared services. - Process claims and manage accessorial charges effectively. - Set up afterhours support as required. - Continuously improve customer accounts through a performance improvement lens. Qualifications - Required: - High School Diploma or GED - Ability to travel up to 5% (domestically) - Preferred: - Customer Engagement Experience - Proficiency in Microsoft Office Suite (Excel, Word, Outlook) - Attention to detail, accuracy, and problem solving - Values a diverse and inclusive work environment - Willingness to learn and adapt in a dynamic environment Benefits - We offer a competitive benefits plan above the Mexican Labor Law. - This includes life and medical insurance. - A Wealth Accumulation Plan (Plan de Pensiones). - An Employee Stock Purchase Plan. - Among others, the opportunity to prosper in a Fortune 500 company.

• Evaluate and understand current & nascent modelling methods in the Data Science space • Maintain, expand, and ensure the data quality of natural language • Train and evaluate Large Language Models on a variety of topics • Work closely with business stakeholders to deliver new Natural Language Processing & Artificial Intelligence products • Develop new features for existing algorithms through statistical and machine learning methodologies • Validate and implement modeling improvements to increase accuracy of data science Algorithms • Embrace an R&D mindset through Rapid Prototyping & Iterative Experimentation • Work closely with Tech delivery teams to productionize successful models in an on-demand environment

• Manage a high performing team spanning multiple products/areas - monitor health, sustainability, cross team dynamics, value delivered • Drive development of algorithm capabilities in the supply chain space • Own team outcomes and project success & impact • Work with product leadership team to identify, scope & assign tasks and projects • Engage in higher-level business processes (Quarterly Business Reviews, etc) and advocate for team success • Be a voice of expertise in algorithm design/architecture and data science knowledge and know-how, while working to grow junior team members as subject-matter experts • Embrace an R&D mindset through Rapid Prototyping & Iterative Experimentation • Serve as an escalation point for supervisory staff and complex business requests • Develop strategic relationships with the business to understand goals and strategy to help influence and bring data strategies to life • Partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talent while owing team hiring efforts • Manage annual merit and equity programs for assigned team to align compensation with performance results • Outline employee role accountabilities and expectations; manage performance to drive the right behaviors and improve results and provide useful real-time coaching, feedback, and mentoring, development activities and stretch assignments; support employees with problem resolution • Encourage employee feedback through formal and informal channels • Other duties or responsibilities as assigned according to the team and/or country specific requirements

• Translate Data Science Algorithms and Methods in R&D stage to stable, durable, and extensible software • Provide thought leadership on best algorithm development practices and hosting technologies • Engineer fully featured and real-time modeling pipelines that leverage the best of containerization, data storage, streaming, and MPP technologies • Engineer and maintain ecosystem of modeling micro-services utilizing best of on-prem and cloud-based elastic compute • Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure in collaboration with stakeholders • Design and engineer high performance computing platforms and algorithms for a wide variety of data • Work with real time data sources and have a knack for identifying scalable data access patterns • Work closely with R&D data science teams to productionize successful models in an on-demand environment

Role Description C.H. Robinson is currently seeking a Project Logistics Coordinator to support regional and global customer supply chains by ensuring the efficient and effective movement of freight across the APAC region. Location flexibility: The role may be based in one of the following C.H. Robinson office locations: Perth, Melbourne, Sydney, Brisbane, Auckland, Singapore, or Shanghai. You will work as part of a highly collaborative, global project logistics team, supporting complex customer requirements across multiple countries and modes. The Project Logistics Coordinator will directly interact with customers to build and strengthen relationships, coordinate cargo bookings and analyze data to help customers leverage C.H. Robinson’s advanced technology solutions. This is an excellent opportunity to start a career at C.H. Robinson, with opportunities to grow into Project Management and other leadership roles in the forwarding industry. If you're a strong team player with a keen eye for detail and a drive to get the job done, this role is perfect for you. Duties and Responsibilities - Overall coordination in conjunction with Project Manager or Regional Project Manager - Assist with rate negotiations and carrier selection, set up template for billing and project reports - Review customer invoicing prior to issuance, monitor credit status and balances - Monitor compliance with insurance requirements, reporting and claim settlement - Interface with client when critical issues arise and assess possible solutions - Advise management of charter requests and legal issues immediately - Compliance with corporate policy for communication, confidentiality and signing authority (financial and legal commitments) - Responsible for all project files relating to truck/rail, sea, and air, barge inbound and outbound - Review and handle letter of credit files, inclusive of all appropriate documentation and bank discussions - Ensure that whenever the Company is in a position of potential doubt or liability on a sea freight/surface or air file, that legal counsel is contacted, and clear and precise written direction is obtained in order to proceed and deal with the situation - Provide management with any information that will assist in future business development, maintaining clients or increasing profitability - Assist and prepare agency agreements/contract of services in cooperation with and under management supervision - Negotiate and coordinate project cargo with the requirement that any booking notes or final agreements with carriers for sea carriage are co-signed by another senior manager - On site supervision of loading or discharge of equipment at the port, at rail siding, at barge terminals, at vendor manufacturing plant under the supervision of a Project Manager or Regional Project Manager - Other duties or responsibilities as assigned according to the team and/or country specific requirements Qualifications - High school diploma or Graduate Degree/equivalent - Minimum 2-4 years of work experience in managing customer supply chain/breakbulk and project cargo experience - Bachelor’s degree from an accredited college/TAFE or University (preferred) - Ability to travel up to 10% - Ability to work in a fast-paced and deadline-driven office environment - Excellent verbal & written communication skills and phone etiquette - Ability to multi-task, prioritize, and manage time effectively - Exceptional customer service skills and follow up - Knowledge or coursework in Supply Chain, Logistics and/or International Business - Values a diverse and inclusive work environment Benefits - Proud Equal Opportunity employer offering flexible work to support a work/life balance - Broad range of career development opportunities - Experienced and passionate team who work collaboratively to deliver smarter solutions for clients - Access to a well-regarded, confidential Employee Assistance Program - Robinson Cares program allows employees to give back to the community

• Enter responsibility • Enter responsibility

• Enter responsibility • Enter responsibility

Role Description C.H. Robinson is seeking an Apac Tax Manager to join our corporate tax team. In this key position, you will be responsible for managing all tax-related matters for the company’s APAC operations. You will serve as the primary subject matter expert for APAC region tax compliance, tax accounting, and tax risk management, ensuring full compliance with local tax laws and alignment with corporate reporting requirements reporting to the Sr. Tax Manager. You will work closely with local finance teams, global tax, external advisors, and auditors to support accurate compliance, reporting, and strategic tax planning. In this role, you will engage with your peers from the comfort of your own space, using cutting-edge tools to ignite creativity and deliver impactful results. Enjoy the flexibility and autonomy of a fully remote position, while still being an integral part of our dynamic team. Responsibilities: - Oversee reconciliations and returns of corporate income tax, VAT/GST, withholding tax and other taxes across APAC and ensure timely and accurate tax filings in each jurisdiction. - Analyze audit exposures, propose and implement post-audit remediation measures. - Lead regional tax-related projects (tax automation tools implementation, process redesign, tax guidance/SOP integration). - Translate tax requirements into executable operational processes. - Coordinate cross-country tax initiatives and ensure on-time delivery. - Prepare and review the ASC 740 income tax provision related to APAC operations, including current and deferred tax calculations, documentation, and disclosures. - Act as the primary contact point coordinating with external tax advisors, Finance, Operations, Commercials to manage tax audits and respond to tax authority inquiries. - Improve cross-functional communication to ensure tax considerations are embedded in business decisions. - Partner with accounting, finance, legal, and other stakeholders to ensure accurate tax reporting and alignment with business activities. - Monitor changes in tax legislation and assess impacts to the business; communicate risks and opportunities to management. - Support for transfer pricing and intercompany transactions. - Maintain thorough documentation of tax positions, filings, and correspondence to support audits and internal controls. - Other duties or responsibilities as assigned according to the team and/or country specific requirements. Qualifications - Bachelor’s degree from an accredited college or university. - Minimum of 6 years of experience in corporate taxation and/or public accounting, with direct responsibility for Mexico tax matters. - Strong working knowledge of multi-country APAC compliance, VAT, and ASC 740 income tax accounting. - Experience working with tax authorities and managing tax audits. - Strong analytical skills, attention to detail, and ability to manage multiple deadlines. - Ability to work effectively in a cross-functional, multinational environment. - Fluent English (written & spoken). Requirements - Bachelor’s degree from an accredited college or university in accounting, taxation, or related field of study (preferred). - Experience in a multinational or large corporate environment (preferred). - Prior experience coordinating with global tax teams (preferred). - Professional certification (e.g., CPA, local equivalent, or advanced tax education) (preferred). - Strong written and verbal communication skills in English (preferred). - Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization (preferred). - Experience in tax reconciliation projects between local tax accounting and U.S. GAAP (preferred). - Experience with ERP systems (Oracle preferred) and data analysis tools (preferred). - Experience implementing standardized processes and technological tools to automate and improve efficiency in the tax area (preferred). - Proficiency in Microsoft Excel (preferred). Benefits - Life and medical insurance. - Critical illness, accident death and disability insurance. - Paid time off (PTO). - Paid Sick Leave. - Holiday Allowance. - Opportunity to prosper in a Fortune 500 company. Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.