Choice Hotels International

Role Description As a Senior Product Designer at Choice Hotels, you'll own the design of a targeted initiative within a Product Team. You won't be handed decisions to "make pretty"; you'll be in the room from the first conversation, shaping what gets built through the customer's lens. Your job is to ensure what we build is something customers can actually use and want to use, while driving product and business outcomes. That takes deep customer knowledge, rapid prototyping, and the judgment to know when a solution is ready to ship. You're the person the team looks to for whether this product actually works for the customers who use it through every interaction and every workflow. What You'll Do - Customer Research & Discovery: Spend real time with customers to uncover needs they can't articulate. Turn that research, along with analytics and feedback, into design strategies that shape the product’s direction, and lead discovery sessions. - Prototyping & Ideation: Sketch, wireframe, and prototype at varying fidelity, from napkin sketches to interactive prototypes, testing concepts with customers before engineering commits. Craft user journeys balancing their needs with brand, technical and business constraints. - Design Craft & Systems: Take work from low-fidelity exploration to production-ready UI, holding usability and visual polish to a high bar. - Collaboration & Communication: Partner with Product Managers and Tech Leads as equals, clearly document intent and edge cases for engineering, and present strategic design recommendations to stakeholders. - Problem Solving & Analysis: Tackle complex, often ambiguous design problems independently, using data and research, while knowing when to bring in peers or leadership for high-stakes calls. Follow through after launch, iterating on evidence, and proactively look for ways to improve journeys and conversion. Qualifications - Deep mastery of human-centered design and systems thinking. - Track record of owning design end-to-end from problem definition through delivery. - Ability to conduct own research and point to specific customers and insights that changed designs. - Advocate for usability and accessibility while tying user value to the product vision and outcomes. - Advanced in production-ready design, with strong interaction and visual skills. - Knowledge of frontend constraints to design realistically and partner well with engineering. - Ability to navigate value, usability, feasibility, and viability trade-offs with Product Manager and Tech Lead. - Clear communication in terms of customer outcomes, influencing product strategy. Requirements - Experience in shaping what gets built and challenging assumptions. - Ability to manage multiple workstreams and surface ambiguity early. - Experience in storytelling that influences product strategy. Benefits - Competitive compensation and benefits, including medical, dental, and vision coverage. - Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance. - Financial benefits for retirement and health savings. - Employee recognition programs. - Discounts at Choice hotels worldwide. Salary Range The salary range for this position is $142,000 to $167,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).

Role Description Choice Hotels is evolving how we build, deliver, and scale solutions through a shift to a Product Operating Model (POM), a company-wide transformation focused on delivering real customer and business outcomes. We are building cross-functional product teams empowered to drive outcomes for our guests, franchisees, owners, and associates — and we're looking for talented product professionals who are passionate about solving meaningful problems end-to-end. The Senior Director, Product Management is a senior product leadership role with accountability for the health, direction, and outcomes of a highly complex product portfolio spanning multiple functions or a critical domain at the core of the business. Your job is to lead the leaders. You'll manage Directors and Senior Managers who run their own product teams, and you'll hold yourself accountable for what those teams build, how well they operate, and the business outcomes they generate. Success here is measured by the quality of the leaders you develop, the clarity and durability of the strategy your organization executes, and whether the portfolio moves the business in the right direction — not just this quarter, but over the next one to three years. What You'll Do - Define and own the product strategy for a highly complex portfolio. - Translate company objectives into portfolio strategy. - Lead and develop Directors and Senior Managers. - Build product leadership capability, not product leadership dependency. - Anticipate and solve complex, cross-functional problems. - Own budget decisions and resource allocation for your portfolio. - Make staffing decisions, not just recommendations. - Partner with Engineering, Design, Data, and Commercial leadership as a peer. - Design a team structure and operating model that can handle complexity. - Own the outcomes across your portfolio — fully. Qualifications - You've developed product leaders — Directors, Senior Managers, or equivalent. - You've owned product strategy for a large or highly complex portfolio. - You know how to make multi-year decisions under uncertainty. - You're an internal authority on product management as a discipline. - You've managed budgets, made resource trade-offs, and held yourself accountable for the financial implications of your product decisions. - You've solved problems that didn't stay inside your product organization. - Engineering, design, and commercial leaders think of you as a genuine strategic peer. - You've built teams with deliberate thought about structure, ownership, and operating model. Requirements - If you're still energized primarily by hands-on product work and want a bigger portfolio to manage personally, this isn't the role. - If your model of senior leadership is setting strategy once a year and delegating execution, this will feel uncomfortable fast. - If you think developing product leaders means occasional feedback conversations, we're looking for something far more deliberate and sustained. - If you need to control the most important decisions across your portfolio to feel effective, this job will frustrate you. Salary Range The salary range for this position is $190,000 to $250,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP), as well as annual awards of Choice Hotels International common stock through Choice’s Long-Term Incentive Plan (LTI Plan). Benefits - Competitive compensation and benefits, including medical, dental, and vision coverage. - Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance. - Financial benefits for retirement and health savings. - Employee recognition programs. - Discounts at Choice hotels worldwide.

Role Description Choice Hotels is evolving how we build, deliver, and scale solutions through a shift to a Product Operating Model (POM), a company-wide transformation focused on delivering real customer and business outcomes. We are building cross-functional product teams empowered to drive outcomes for our guests, franchisees, owners, and associates — and we're looking for talented product professionals who are passionate about solving meaningful problems end-to-end. This transformation represents a unique opportunity to help shape how one of the world's leading lodging franchisors innovates and grows. Upcoming Opportunity - Senior Product Manager The Senior Product Manager takes on the hardest product problems in the business — the ones with real cross-functional impact, messy trade-offs, and no clean answers at the start. This is a senior individual contributor role with influence that reaches beyond a single squad or feature set. Your work will shape product decisions that inspire our customers and drive value to Choice. You’ll be expected to bring clarity to ambiguity, connect product decisions to business outcomes, and make calls that affect overall product strategy, customer experience, revenue, and cost. This is not a coordination role. It is not a people management role. Your impact comes from the quality of your thinking, the sharpness of your judgment, and the standard you set for how product work gets done. What You’ll Do - Own discovery and delivery for highly complex product problems that cut across teams, systems, and customer journeys. - Contribute directly to product strategy. - Turn ambiguity into decisions using customer research, data analysis, prototyping, and experimentation. - Connect the dots across product, engineering, design, operations, and commercial teams. - Bring a clear business lens to product work. - Partner with business unit leaders and subject matter experts to shape priorities, clarify direction, and pressure-test strategy. - Raise the bar for product practice. - Mentor PMs informally. Qualifications - You’ve solved genuinely hard product problems and can explain the mess, not just the outcome. - You’ve made consequential product decisions that affected business performance, and you understand the trade-offs behind them. - You’re comfortable working with incomplete information and still making a call. - You know how to do strong discovery in a real, disciplined, structured way. - You can use data without hiding behind it. - You have enough technical depth to work meaningfully with engineering on architecture, platform constraints, and delivery trade-offs. - You understand how product decisions tie back to business unit goals, customer outcomes, and longer-term strategy. - You’ve built enough judgment that people trust your recommendations, even when the answer is uncomfortable. Requirements - This role is not for those who want to spend most of their time coordinating across teams or reviewing other people’s work. - If your seniority has moved you away from hands-on product work, this is probably not the right job. - This is not a people leadership role. - If your background does not map perfectly to every line above but this still sounds like you, we would still like to hear from you. Salary Range The salary range for this position is $151,000 to $178,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP). Benefits - Competitive compensation and benefits, including medical, dental, and vision coverage. - Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance. - Financial benefits for retirement and health savings. - Employee recognition programs. - Discounts at Choice hotels worldwide.

• Conduct on‑site and virtual consultations to drive hotel‑level execution across financial performance, guest experience, operations, owner engagement, and brand standards. • Serve as a trusted advisor to hotel owners, operators, and management companies, ensuring adoption of the midscale operating model and driving brand-aligned performance outcomes. • Leverage performance dashboards, competitive intelligence, and analytical tools to identify opportunities and influence decision‑making. • Recommend and activate strategies that improve revenue, guest satisfaction, profitability, and cost efficiency at the property and portfolio levels. • Ensure execution of recommendations through coaching, follow‑up consultations, and consistent communication with property stakeholders. • Collaborate with Revenue Management, Commercial Strategy, and other internal teams to align and deploy targeted strategies.

• The Director is responsible for the complete oversight and accountability of all deliverables associated with the growth of the RFP Response program, as well as Rate Enablement and Visibility, specifically targeting corporate transient accounts. • This role is dedicated to enhancing current processes and driving performance improvements, with an emphasis on adopting and sharing best practices that contribute to the successful acceptance of RFPs. • A key aspect of this position is supporting Choice Hotels’ revenue growth objectives by actively collaborating with Global Sales, Pricing and Rate Strategy, and Revenue Management teams. • The Director’s primary focus is on increasing the adoption of the RFP Response program as well as acceptance rate of RFPs, thereby supporting the company’s overall revenue generation efforts. • Define the strategy, operational direction, and the annual roadmap for central RFP Response and rate load submissions. • Effective resource management and seasonal planning and ensuring that the team is adequately staffed and prepared to drive positive response, bid, and acceptance rates throughout the year. • Establish key performance indicators (KPIs) and success metrics, closely monitoring corporate RFP performance. • Develop and build dashboards to be shared with internal teams including leadership and proactively identify gaps and areas for optimization. • Lead and coach a team of associates, including managers, with a focus on executing coordinated RFP and Rate Enablement activities. • Resource planning and vendor management for offshore resources, ensuring optimal allocation and utilization to support business needs. • Establish vendor relationships to oversee contractual obligations, including the financials and establish SLAs for performance monitoring. • Identify, drive, and implement continuous improvement initiatives to enhance processes and deliver greater efficiency. • Develop communication and training strategies and initiatives essential for driving successful outcomes with multiple internal and external stakeholders involved in the RFP and Rate Enablement programs.

• Conduct on‑site and virtual consultations to drive hotel‑level execution across financial performance, guest experience, operations, owner engagement, and brand standards • Serve as a trusted advisor to hotel owners, operators, and management companies, ensuring adoption of the midscale operating model and driving brand-aligned performance outcomes • Leverage performance dashboards, competitive intelligence, and analytical tools (e.g., CoSTAR, Medallia, Salesforce, Tableau) to identify opportunities and influence decision‑making • Recommend and activate strategies that improve revenue, guest satisfaction, profitability, and cost efficiency at the property and portfolio levels • Ensure execution of recommendations through coaching, follow‑up consultations, and consistent communication with property stakeholders • Drive continuous improvement in revenue, profitability, and guest experience metrics • Collaborate with Revenue Management, Commercial Strategy, and other internal teams to align and deploy targeted strategies • Cultivate strong relationships with franchisees and serve as their primary Choice Hotels contact for performance‑related engagement

• Manage Choice relationships with approximately 60-65 corporate accounts within an assigned vertical/industry • Lead preferred travel program negotiations and bids for groups, events, and project RFPs • Develop account plans aligned with client goals and Choice’s corporate strategy • Conduct executive-level Quarterly Business Reviews and strategic planning sessions that demonstrate business performance, pipeline opportunities, and incremental revenue strategies • Identify potential customers through research, networking and lead generation channels • Identify key decision makers within prospective accounts to secure meetings • Educate potential accounts about Choice brands and product offerings • Convert prospects to high-performing accounts to increase the corporate customer base • Update and maintain customer information in CRM system • Participate in sales, brand, product, and system training • Develop and document account strategy, a detailed action plan and specific activities • Prepare and conduct customer Quarterly Business Reviews / Planning Sessions

Role Description Choice Hotels, one of the world’s largest lodging franchisors, is seeking a results-driven Global Sales Manager – Sports Accounts to manage and grow a portfolio of high-value accounts generating approximately $10M+ in annual revenue. This role is responsible for driving market share growth, strengthening executive-level relationships, and developing new business opportunities within the sports and entertainment ecosystem. The position requires a strategic sales professional who can deliver measurable revenue results while positioning Choice Hotels’ value proposition to key decision-makers. This role operates with significant autonomy and is accountable for achieving individual revenue targets and expanding long-term customer partnerships. Responsibilities - Account Management - Manage and grow a portfolio of sports accounts to increase revenue production and market share - Build and maintain strong relationships with key decision-makers to drive long-term partnerships - Analyze account performance, customer trends, and market dynamics to inform strategic growth plans - Conduct regular strategic account reviews and Quarterly Business Reviews (QBRs) - Retain and expand existing accounts through proactive engagement, renewals, and value-based selling - Deliver solutions that balance customer needs with franchisee performance and profitability - Business Development - Identify and develop new business opportunities within the sports segment through networking, events, and proactive outreach - Qualify and prioritize prospects based on revenue potential, business needs, and buying readiness - Position Choice Hotels’ brands and solutions to meet customer objectives and drive incremental room night revenue - Manage full sales cycle including prospecting, relationship development, and deal advancement - Monitor industry trends and competitive activity to refine strategy and strengthen market positioning - Account Administration & Sales Execution - Maintain accurate Salesforce/CRM records including pipeline, contacts, forecasts, and account activity - Leverage CRM insights and performance data to inform forecasting and strategic decisions - Develop and maintain account plans, relationship maps, and growth strategies - Prepare proposals, negotiate contracts, and manage renewals to support revenue growth - Lead QBRs and planning sessions to align on performance and future opportunities - Participate in training to stay current on sales tools, systems, and brand offerings Qualifications - Minimum 5+ years of sales experience, preferably in sports, entertainment, hospitality, or event-driven industries - Bachelor’s degree or an equivalent combination of education and work experience - Demonstrated experience managing large account portfolios and delivering measurable revenue growth - Experience working with complex sales cycles and high-value accounts - Proven ability to meet or exceed individual sales quotas and revenue targets - Proficiency in Salesforce or similar CRM platforms - Strong analytical and forecasting capabilities - Familiarity with sales performance metrics and pipeline management tools - Competitive, results-driven mindset with strong resilience and grit - Excellent relationship-building and interpersonal communication skills - Strategic thinking with ability to identify and act on growth opportunities - Strong business acumen and ability to influence decision-makers - Ability to work independently while collaborating cross-functionally Requirements - The salary range for this position is $82,500 to $110,000 annually plus commission via participation in Choice’s Global Sales Incentive Plan. Benefits - Competitive compensation and benefits, including medical, dental, and vision coverage - Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance - Financial benefits for retirement and health savings - Employee recognition programs - Discounts at Choice hotels worldwide

• Lead Revenue Strategy Calls with hotel teams • Generate and distribute relevant Revenue Management reports • Align with Choice Commercial Teams and partner with hotels to create and implement strategies that drive results • Proactively communicate with properties regarding performance of Revenue Management Strategies • Provide portfolio performance updates to Senior Management

Role Description The Area Director, Franchise Performance for Core Brands is responsible for driving performance across a diverse portfolio of midscale and upper‑midscale franchised hotels. This role serves as a strategic advisor to hotel owners and above-property leaders, activating performance‑driven strategies that improve profitability, revenue, guest experience, operational execution, and program adoption. - Conduct on‑site and virtual consultations to drive hotel‑level execution across financial performance, guest experience, operations, owner engagement, and brand standards. - Serve as a trusted advisor to hotel owners, operators, and management companies, ensuring adoption of the midscale operating model and driving brand-aligned performance outcomes. - Leverage performance dashboards, competitive intelligence, and analytical tools (e.g., CoSTAR, Medallia, Salesforce, Tableau) to identify opportunities and influence decision‑making. - Recommend and activate strategies that improve revenue, guest satisfaction, profitability, and cost efficiency at the property and portfolio levels. - Ensure execution of recommendations through coaching, follow‑up consultations, and consistent communication with property stakeholders. - Drive continuous improvement in revenue, profitability, and guest experience metrics. - Collaborate with Revenue Management, Commercial Strategy, and other internal teams to align and deploy targeted strategies. - Enhance hotel engagement with brand programs, revenue initiatives, and operational tools. - Monitor competitive landscape and market trends to inform proactive performance strategies. - Identify operational challenges and connect hotels with specialized resources including ChoiceU, Centers of Excellence, Owner Relations, and Brand Operations. - Facilitate adoption of best practices through internal resources and proprietary programs. - Provide insights and trends to internal partners, contributing to portfolio‑wide strategic planning. - Cultivate strong relationships with franchisees and serve as their primary Choice Hotels contact for performance‑related engagement. - Maintain accurate documentation of consultations, action plans, and follow‑up items within Choice’s CRM. - Provide regular performance feedback and market insights to the Regional Vice President. - Generate consultation summaries and follow‑up correspondence to owners, GMs, and management companies. - Maintain timely and accurate business expense documentation. - Support franchise sales growth when needed and participate in franchise association activities. - Share competitive intelligence, emerging trends, and best practices with peers and corporate teams. Qualifications - Bachelor’s degree in Hotel Management, Business Administration, Marketing, or related field or equivalent combination of education and work experience. - Minimum 15 years of progressive hotel operations experience with preference in midscale or upper‑midscale segments. - Minimum 10 years of hotel leadership experience, preferably with multi‑unit or franchise performance responsibility. - Demonstrated ability to drive performance outcomes through data‑driven decision‑making, analytics, and operational expertise. - Strong analytical, forecasting, and budget management skills. - High autonomy with the ability to manage complex issues, synthesize data, and influence stakeholders. - Excellent relationship management, communication, and consultative skills. - Ability to navigate ambiguity and adapt strategies based on changing market conditions. - Proficiency in Microsoft Office and performance measurement tools (e.g., CoSTAR, Medallia, Tableau, Salesforce). - Strong project coordination, time management, and prioritization skills. Requirements - Approximately 70% travel required within assigned region. - Participation in conferences, special projects, and other organizational initiatives as needed. Benefits - Competitive compensation and benefits, including medical, dental, and vision coverage. - Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance. - Financial benefits for retirement and health savings. - Employee recognition programs. - Discounts at Choice hotels worldwide.