Children’s Minnesota

Role Description The Engagement Development Associate plays a key role in advancing Children's Minnesota Foundation's fundraising and donor engagement efforts. This position manages the Foundation's communications schedule, ensuring timely, accurate, and compelling outreach across email and direct mail channels. The Engagement Development Associate coordinates campaign workflows, develops and edits content, builds email communications in Engaging Networks, and supports continuous improvement through testing and performance reporting. Qualifications - Bachelor's degree in communications, marketing, journalism, nonprofit management, public relations, English, or a related field preferred or equivalent professional experience demonstrating strong writing, editing, project management, and digital communications skills. Requirements - 1+ years of experience in nonprofit development, marketing, communications, or a related field. - Strong communication skills. - Strong writing and editing skills, with the ability to tailor messages for donor audiences. - Experience managing multiple projects with competing deadlines. - Familiarity with email marketing platforms (Engaging Networks experience is a plus). - Comfort working with data, lists, and basic performance metrics. - Ability to collaborate effectively with cross-functional teams and external vendors. - High attention to detail and commitment to accuracy. - Strong team-orientation to work in a collaborative environment. Benefits - Medical, dental, vision, retirement, and other fringe benefits. - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

Role Description The Engagement Development Associate plays a key role in advancing Children's Minnesota Foundation's fundraising and donor engagement efforts. This position manages the Foundation's communications schedule, ensuring timely, accurate, and compelling outreach across email and direct mail channels. The Engagement Development Associate coordinates campaign workflows, develops and edits content, builds email communications in Engaging Networks, and supports continuous improvement through testing and performance reporting. Location: Remote Qualifications - Bachelor's degree in communications, marketing, journalism, nonprofit management, public relations, English, or a related field preferred or equivalent professional experience demonstrating strong writing, editing, project management, and digital communications skills Requirements - 1+ years of experience in nonprofit development, marketing, communications, or a related field. Knowledge/Skills/Abilities - Strong communication skills. - Strong writing and editing skills, with the ability to tailor messages for donor audiences. - Experience managing multiple projects with competing deadlines. - Familiarity with email marketing platforms (Engaging Networks experience is a plus). - Comfort working with data, lists, and basic performance metrics. - Ability to collaborate effectively with cross-functional teams and external vendors. - High attention to detail and commitment to accuracy. - Strong team-orientation to work in a collaborative environment. Preferred - Experience with direct mail production and vendor coordination. - Knowledge of fundraising principles and donor stewardship practices. - Experience conducting A/B testing or using analytics to inform decision making. - Basic understanding of email formatting best practices. Benefits - Medical, dental, vision, retirement, and other fringe benefits. - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

Role Description The Sr Prior Authorization Specialist promotes an excellent patient experience by ensuring authorizations are in place for services performed at Children's Minnesota prior to their admission to our facilities to secure payment and reduce the out of pocket costs to our patients and families. This position is responsible for all duties associated with prior authorizations including: - Reviewing insurance benefits - Understanding third party requirements - Securing authorizations for services - Appealing pre-service authorization denials - Appealing authorization related claim denials Location: Remote Qualifications - High School Diploma or GED - Post-secondary education in a related field preferred Requirements - Three years' experience in a healthcare or related field - Preferred experience: Three years' experience in medical billing/prior authorization/insurance - Knowledge in governmental and commercial payors, medical billing requirements, and prior authorizations - Demonstrated knowledge of Prior Authorization operations and medical office and/or hospital procedures - Ability to interpret and cascade payor requirements as they relate to insurance prior authorizations - Ability to effectively work in both a team environment and independently - Ability to establish and maintain effective working relationships with providers, patients, families, and employees - Ability to effectively work in a remote environment and connect via multiple communication channels (phone, email, text, etc.) - Knowledge of how prior authorization functions impact billing, clinical teams, the quality of care and the patient experience - Ability to meet and exceed departmental quality, production and prior authorization standards - Ability to review and resolve denials pertaining to Prior Authorizations - Ability to suggest workflows that improve efficiency and experience - Ability to mentor and motivate a remote team that delivers exceptional customer service via multiple communication channels (phone, email, text, etc.) - Skill in Microsoft Office - Skill in written and oral communication Benefits - Medical, dental, vision, retirement, and other fringe benefits - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay

Role Description The Digital Marketing Manager leads the strategic planning, execution and optimization of Children’s Minnesota digital properties, including multiple websites. This role also manages the digital web team relationship with stakeholders across the organization including IT. The Digital Marketing Manager reports to the Director of Content Strategy and leads a team of digital marketing professionals. Develops and/or oversees website strategies, search engine optimization (SEO/SEM), AI Optimization (AIO), email, regulatory compliance, vendor management and website ROI in alignment with the Children’s Minnesota strategic and operating plans. - Demonstrated ability to define clear digital marketing objectives with related KPIs, and to report/demonstrate results. - Experience owning customer/target audience web experience: optimizing for conversion and engagement, including developing the Search Engine Optimization Strategy, ensuring all content is search engine optimized to drive top keyword rankings for key search terms. - Experience effectively coaching people to achieve desired results. - Solid knowledge of SEO/SEM, AIO, Display Advertising, Email, Web, digital experience, and mobile marketing. - Experience managing and leading projects. - Experience working with (SYSTEMS - Google Analytics, Wordpress, Siteimprove). - Effectively work cross-functionally in a matrixed organization. - Continuous improvement mindset: sharing learnings across businesses/markets, replicate best practices. - Digital agency experience and/or experience working in healthcare or other regulated industries a plus! - Experience working in a complex organization with a variety of audiences, stakeholders and communications goals to create a comprehensive strategy. - Up-to-date with the latest trends and best practices in online marketing and measurement. - Experience with paid lead programs is a plus. Qualifications - BA/BS in Communications, Business Administration, or Marketing or equivalent experience. Requirements - 7+ years of experience in positions of increasing responsibility. - With two (1-2) years effectively overseeing and directing work of others. Knowledge/Skills/Abilities - Ability to provide strategic direction, develop roadmap, and determine metrics to measure success. - Solid knowledge of SEO/SEM, Display Advertising, Email, Web, Nurturing customers, and mobile marketing. - Experience working with: (SYSTEMS - Google Analytics, Wordpress, Siteimprove). - Ability to develop strong, trusting and collaborative relationships with all levels in the organization. - Excellent verbal and written communication skills. - Ability to manage multiple projects and timelines in a fast-paced environment. - Personal commitment to deliver results, solutions oriented, and ability to lead others with compassion. - Ability to work independently, as part of a team, and inspire others to success. - A strong desire to be part of a small team making a big impact! Benefits - Medical, dental, vision, retirement, and other fringe benefits. - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

Role Description The Talent Acquisition (TA) Advisor is responsible for providing consultative support and advising the organization on best practice and effective recruitment strategies to fill open positions. This role works with hiring managers to identify staffing needs, create sourcing strategies, and advise on hiring plans. - Primary contact for hiring leaders - Focus on understanding short- and long-term business needs - Partner with leaders on workforce planning - Manage supporting recruitment strategies - Conduct passive outreach and offer negotiations This role is remote and reports to the Talent Acquisition Manager. Qualifications - 5 years recruitment or talent acquisition experience - Healthcare experience preferred - Bachelor's degree in HR or related field. In lieu of degree, 6 years of administrative/Human Resources/recruiting related experience. Requirements - Strategic thinker with strong interpersonal skills - Ability to work in a fast-paced environment - Strong understanding of recruitment best practices and techniques - Proactive, results-oriented approach - Ability to think strategically and adapt to changing circumstances - Proficiency in using applicant tracking systems (ATS) and other recruitment software - Demonstrated ability to think critically and act independently Benefits - Medical, dental, and vision benefits - Retirement plans - Other fringe benefits - Potential for shift differentials or premium pay for night, weekend, or on-call work

Role Description The Sr Prior Authorization Specialist promotes an excellent patient experience by ensuring authorizations are in place for services performed at Children's Minnesota prior to their admission to our facilities to secure payment and reduce the out of pocket costs to our patients and families. This position is responsible for all duties associated with prior authorizations including: - Reviewing insurance benefits - Understanding third party requirements - Securing authorizations for services - Appealing pre-service authorization denials - Appealing authorization related claim denials Qualifications - High School Diploma or GED - Post-secondary education in a related field preferred - Three years' experience in a healthcare or related field - Preferred experience: Three years' experience in medical billing/prior authorization/insurance Requirements - Knowledge in governmental and commercial payors, medical billing requirements, and prior authorizations - Demonstrated knowledge of Prior Authorization operations and medical office and/or hospital procedures - Ability to interpret and cascade payor requirements as they relate to insurance prior authorizations - Ability to effectively work in both a team environment and independently - Ability to establish and maintain effective working relationships with providers, patients, families, and employees - Ability to effectively work in a remote environment and connect via multiple communication channels (phone, email, text, etc.) - Knowledge of how prior authorization functions impact billing, clinical teams, the quality of care and the patient experience - Ability to meet and exceed departmental quality, production and prior authorization standards - Ability to review and resolve denials pertaining to Prior Authorizations - Ability to suggest workflows that improve efficiency and experience - Ability to mentor and motivate a remote team that delivers exceptional customer service via multiple communication channels (phone, email, text, etc.) - Skill in Microsoft Office - Skill in written and oral communication Benefits - Medical, dental, vision, retirement, and other fringe benefits - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay

Role Description The Digital Marketing Manager leads the strategic planning, execution and optimization of Children’s Minnesota digital properties, including multiple websites. This role also manages the digital web team relationship with stakeholders across the organization including IT. The Digital Marketing Manager reports to the Director of Content Strategy and leads a team of digital marketing professionals. Develops and/or oversees website strategies, search engine optimization (SEO/SEM), AI Optimization (AIO), email, regulatory compliance, vendor management and website ROI in alignment with the Children’s Minnesota strategic and operating plans. - Demonstrated ability to define clear digital marketing objectives with related KPIs, and to report/demonstrate results. - Experience owning customer/target audience web experience: optimizing for conversion and engagement, including developing the Search Engine Optimization Strategy, ensuring all content is search engine optimized to drive top keyword rankings for key search terms. - Experience effectively coaching people to achieve desired results. - Solid knowledge of SEO/SEM, AIO, Display Advertising, Email, Web, digital experience, and mobile marketing. - Experience managing and leading projects. - Experience working with (SYSTEMS - Google Analytics, Wordpress, Siteimprove). - Effectively work cross-functionally in a matrixed organization. - Continuous improvement mindset: sharing learnings across businesses/markets, replicate best practices. - Digital agency experience and/or experience working in healthcare or other regulated industries a plus! - Experience working in a complex organization with a variety of audiences, stakeholders and communications goals to create a comprehensive strategy. - Up-to-date with the latest trends and best practices in online marketing and measurement. - Experience with paid lead programs is a plus. Qualifications - BA/BS in Communications, Business Administration, or Marketing or equivalent experience. Requirements - 7+ years of experience in positions of increasing responsibility. - 1-2 years effectively overseeing and directing work of others. Knowledge/Skills/Abilities - Ability to provide strategic direction, develop roadmap, and determine metrics to measure success. - Solid knowledge of SEO/SEM, Display Advertising, Email, Web, Nurturing customers, and mobile marketing. - Experience working with (SYSTEMS - Google Analytics, Wordpress, Siteimprove). - Ability to develop strong, trusting and collaborative relationships with all levels in the organization. - Excellent verbal and written communication skills. - Ability to manage multiple projects and timelines in a fast-paced environment. - Personal commitment to deliver results, solutions oriented, and ability to lead others with compassion. - Ability to work independently, as part of a team, and inspire others to success. - A strong desire to be part of a small team making a big impact! Benefits - Medical, dental, vision, retirement, and other fringe benefits. - Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

Role Description The Talent Acquisition (TA) Advisor is responsible for providing consultative support and advising the organization on best practice and effective recruitment strategies to fill open positions. This role works with hiring managers to identify staffing needs, create sourcing strategies, and advise on hiring plans. - Primary contact for hiring leaders - Focuses on understanding short- and long-term business needs - Partners with leaders on workforce planning - Manages supporting recruitment strategies, passive outreach, and offer negotiations - Remote position reporting to the Talent Acquisition Manager Qualifications - 5 years recruitment or talent acquisition experience - Healthcare experience preferred - Bachelor's degree in HR or related field; in lieu of degree, 6 years of administrative/Human Resources/recruiting related experience Requirements - Strategic thinker with strong interpersonal skills - Ability to work in a fast-paced environment - Strong understanding of recruitment best practices and techniques - Proactive, results-oriented approach - Ability to think strategically and adapt to changing circumstances - Proficiency in using applicant tracking systems (ATS) and other recruitment software - Demonstrated ability to think critically and act independently Benefits - Medical, dental, vision, retirement, and other fringe benefits - Positions requiring night, weekend, or on-call work may be eligible for shift differentials or premium pay

Role Description The Schedule Management Coordinator has shared responsibilities within the Staffing Office and as a unit-based scheduler for assigned units to ensure patient care areas have the resources they need to deliver patient care both efficiently and effectively. In this role, the Schedule Management Coordinator will: - Collaborate at least weekly, and as needed, with unit leadership to develop and finalize each schedule cycle to ensure optimal unit staffing levels. - Manage real-time staff scheduling requests, reviewing intermediate staffing needs with unit leadership. - Adjust to unit staffing needs based on patient care requirements up to 24 hours before each shift start time. - Approve all unit/department staff vacations. - Complete time card reconciliations. - Track staffing trends and provide Kronos reports for data analysis as required. - Collaborate with PCMs to determine position postings. - Assist in problem-solving unique or imminent staffing needs in partnership with Staffing Office team members. - Rotate scheduled Staffing Office hours and may fill in as needed when the Staffing Office has an open shift. Reports directly to the Manager of Care Traffic Control Center (CTCC) and secondarily to the PCM of the units they support. Qualifications - High school diploma or equivalent required. - Two years of college or secretarial science degree preferred. Requirements - One to two years computer experience that includes data input and report generation required. - Microsoft Office including Word and Excel with advanced computer skills strongly encouraged. Knowledge/Skills/Abilities - Demonstrates strong interpersonal communication. - Critical thinking, analytical, and organizational/time management skills. - Resourceful: recognizes problems and identifies potential solutions by tapping into available resources and staff while recognizing union contract language. - Creates trusting relationships and builds community. - Ability to work effectively in an environment with frequent interruptions. - Ability to weigh competing priorities and needs. - Detail orientation. Benefits - Medical, dental, vision, retirement, and other fringe benefits may be available. - Positions that require night, weekend, or on-call work may be eligible for shift differentials or premium pay.

Role Description The Schedule Management Coordinator has shared responsibilities within the Staffing Office and as a unit-based scheduler for assigned units to ensure patient care areas have the resources they need to deliver patient care both efficiently and effectively. In this role, the Schedule Management Coordinator will: - Collaborate at least weekly, and as needed, with unit leadership to develop and finalize each schedule cycle to ensure optimal unit staffing levels. - Manage real-time staff scheduling requests, reviewing intermediate staffing needs with unit leadership, and adjusting to unit staffing needs based on patient care requirements up to 24 hours before each shift start time. - Approve all unit/department staff vacations. - Complete time card reconciliations. - Track staffing trends and provide Kronos reports for data analysis as required. - Collaborate with PCMs to determine position postings. - Assist in problem-solving unique or imminent staffing needs in partnership with Staffing Office team members. - Rotate scheduled Staffing Office hours and may fill in as needed when the Staffing Office has an open shift. Reports directly to the Manager of Care Traffic Control Center (CTCC) and secondarily to the PCM of the units they support. Qualifications - High school diploma or equivalent required. - Two years of college or secretarial science degree preferred. - One to two years computer experience that includes data input and report generation required. - Microsoft Office including Word and Excel with advanced computer skills strongly encouraged. Requirements - Demonstrates strong interpersonal communication. - Critical thinking, analytical, and organizational/time management skills. - Resourceful: recognizes problems and identifies potential solutions by tapping into available resources and staff while recognizing union contract language. - Creates trusting relationships and builds community. - Ability to work effectively in an environment with frequent interruptions. - Ability to weigh competing priorities and needs. - Detail orientation. Benefits - Medical, dental, vision, retirement, and other fringe benefits may be available. - Positions that require night, weekend, or on-call work may be eligible for shift differentials or premium pay.