Children’s Minnesota logo
Children’s Minnesota

Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

Human Resource Generalist-LOA

Human ResourcesHuman ResourcesFull TimeRemoteMid LevelTeam 5,001-10,000

Location

United States

Posted

18 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Human Resource Generalist-LOA

Children’s Minnesota

Role Description The HR Generalist supports the administration of all HR services. Responsible for leave of absence and benefits administration and delivering exceptional customer service to our employees, managers, and HR partners. - Familiar with and applies the policies, plan documents, and procedures of Children's to make leave and benefit determinations. - Answers customer inquiries and resolves any issues. - Responsible for phone coverage of the Employee Service Center, providing employees information on a wide variety of HR topics. - Triage calls to the appropriate center of excellence (COE) when needed. - Other responsibilities include: - Leave of absence and benefit administration - COBRA administration - Life event status changes - Benefits billing and retro benefit processing - Employee status changes and reporting relationship changes - Entering data into the operation systems - Exhibit good customer service and de-escalation skills and follow through within required time periods. - The focus of this role is LOA processing, requiring a higher level of leave administration experience and strong processing skills. Qualifications - Two-year AA degree or three years HR background without a degree; Bachelor's degree preferred. - Three years of HR Generalist experience with emphasis on benefits, disability claims, or leave administration experience. Requirements - Knowledge of federal, state, and local regulations and compliance requirements affecting employee leave of absence and benefits programs including, but not limited to: - FMLA - State and local leave laws - Workers Compensation - Health and welfare plans - Retirement plans - COBRA and Qualified Life Events - Strong understanding of and ability to administer leave cases and benefits in accordance with Children's payroll practices, procedures, and benefits plans. - Ability to work with a high sense of urgency and provide exceptional customer service. - Ability to manage complex and escalated issues with confidence and results. - Able to adapt to changing and often ambiguous circumstances. - Must maintain confidential information. - Proficient in Microsoft Excel and Word. Benefits - Medical, dental, vision, retirement, and other fringe benefits. - Positions that require night, weekend, or on-call work may be eligible for shift differentials or premium pay.

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Capital One logo

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