CCC Intelligent Solutions

• Lead all earned media strategy • Build and own relationships with key journalists, editors, and producers • Drive a proactive thought leadership placement program • Own spokesperson readiness through training • Own a press release and media monitoring process • Own the PR agency relationship • Establish and maintain a PR measurement framework • Serve as a standing contributor to the unified corporate editorial calendar • Architect, maintain, and continuously improve the company’s crisis communications playbook • Serve as the primary communications lead during active crisis situations • Conduct regular readiness reviews and tabletop exercises • Maintain active relationships with relevant industry analysts

Role Description As a Senior Software Engineer at CCC, you’ll play a key role in building and supporting scalable SaaS and customer-facing web applications that help evolve our products and platforms. This is a hands-on engineering role for someone who enjoys solving complex technical problems, delivering high-quality software, and seeing the impact of their work in production. You’ll work closely with product, architecture, and engineering teams to turn business needs into thoughtful technical solutions, while helping improve the reliability, performance, and scalability of our applications. In addition to contributing as an individual engineer, you’ll share your technical knowledge and provide guidance to less experienced team members. - Translate business and functional requirements into scalable software designs and technical solutions. - Design, develop, test, and maintain applications using modern technologies. - Independently deliver software features and enhancements with minimal supervision. - Analyze requirements, evaluate alternatives, and recommend appropriate technical approaches. - Troubleshoot and resolve production issues, application defects, and customer-reported concerns. - Analyze logs, monitoring tools, and application performance metrics to diagnose and resolve system issues. - Participate in code reviews and promote adherence to engineering standards and best practices. - Collaborate with Product Managers, Architects, Quality Engineers, and other software engineers throughout the development lifecycle. - Contribute to application design discussions and provide input on architecture, performance, scalability, and maintainability. - Provide technical guidance and knowledge sharing to junior engineers. - Continuously improve software quality, reliability, and operational efficiency. Qualifications - Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field. - 5+ years of professional software development experience. - Experience designing and developing business applications using object-oriented programming principles. - Strong proficiency in C# and SQL. - Experience designing and building RESTful APIs within Service Oriented and Microservice Architectures. - Experience developing services using C# / .Net, using current frameworks. - Strong understanding of software design patterns and scalable application development. - Experience troubleshooting, debugging, and supporting production applications. - Strong analytical, problem-solving, and communication skills. - Ability to work independently while collaborating effectively within a cross-functional team. Requirements - Experience building SaaS or customer-facing web applications. - Experience working in cloud-based environments. - Understanding of relational database design, optimization, and performance tuning. - In-depth experience with ElasticSearch or other non-SQL data stores. - Experience with stateful service development, such as with Microsoft Service Fabric. - Experience with application monitoring, observability, and logging frameworks. - Experience working within Agile development teams. - Strong understanding of data structures, algorithms, and software engineering fundamentals. - Demonstrated passion for technology, continuous learning, and delivering customer-focused solutions. Benefits - 401K Match - Paid time off - Annual Incentive Plan Performance Bonus - Comprehensive health insurance - Adoption Assistance - Tuition Reimbursement - Wellness Programs - Stock Purchase Plan options - Employee Resource Groups

Role Description The Contracts and Negotiation Lead is responsible for partnering with sales leaders to develop and implement customer pricing strategy, deal structure, contracts, negotiations, and contract execution across all client segments (Marquee, Premier, Regional). This role is customer facing where and when appropriate in support of financial structure, new licensing terms and components of the agreement. As a member of CCC’s Commercial Deal Desk, the Contracts and Negotiations Lead will act as the single point of accountability for deal velocity and deal quality, enabling sellers to focus on customer engagement and value creation by owning the end-to-end deal motion from pricing strategy through signed contract. Key Responsibilities - Strategic Pricing & Deal Architecture - Understand the current commercial structure of our agreements and pricing of our offerings. - Define and propose new structures that leverage our incumbency to create better opportunities for expansion & long-term growth. - Apply commercial and pricing governance, including discount policy adherence, approval enforcement, and deal-level margin considerations in partnership with Finance. - Introduce market-leading concepts that will be positively received by our Clients (e.g., more flexibility in deployment across the portfolio, predictable spend, new incentives, etc.). - Establish and enforce price floors across segments. - Build deal models that give sellers predictable frameworks for each pursuit. - Contracts & Legal Coordination, Deal Execution & Governance (Quote to Contract) - Oversee end-to-end deal execution from intake through pricing, proposal, negotiation, contract execution, and handoff. - Ensure deal submissions meet completeness and quality standards to reduce rework and rejects. - Maintain expert-level knowledge of CCC’s contracts, triage contract issues, resolve routine T&C questions directly, and prepare cleaner handoffs when attorney review is needed. - Create and maintain playbooks for standard vs. non-standard deal paths and escalation thresholds. - Partner with Legal, where appropriate, to manage non-standard terms; ensure risk exceptions, compliance requirements, and required approvals are captured and auditable. - Drive consolidation of multiple contracts per client into simplified agreements that enable growth product adoption. - Cross-Functional Orchestration - Serve as the primary operational liaison across Sales, Legal, Finance. - Operate within guardrails informed by Finance (pricing floors, discount authority, margin thresholds) and templates approved by Legal (standard T&Cs, approved language). - Run a consistent deal unblock cadence (e.g., standing deal triage or deal factory sessions). - Drive role clarity and eliminate non-decision makers from deal workflows. - Process Improvement & Automation - Drive a continuous improvement mindset across CCC - challenge current workflows, question assumptions, and redesign processes for speed, quality, and scalability (not just centralization). - Identify high-friction steps and eliminate waste through standardization, simplification, and clear decision rights. - Partner with Sales Systems/RevOps to automate manual work (intake triage, routing, approvals, data validation, quote generation) and reduce administrative burden on sellers and reviewers. Success Measures - Increased ACV across segments. - Improved expansion and cross-sell attach rates. - Consolidated deal structures that enable growth product adoption. - Reduced quote-to-contract cycle time. - Improved SLA attainment for quoting and contracting. - Reduced deal rework and administrative rejections. - Increased seller selling time and capacity. - Improved deal visibility and governance. - Improved pricing integrity and reduced margin leakage through consistent discount and exception governance. Qualifications - 10+ years of experience in Deal Desk, Procurement, Pricing Strategy, Revenue Operations, Sales Operations, Commercial Operations, or related SaaS/enterprise software roles. - Strong cross-functional leadership and stakeholder management skills. - Demonstrated experience designing and implementing strategic pricing frameworks, ELA/multi-year deal structures, and bundling strategies. - Demonstrated experience drafting and negotiating legal and business contract terms. - Experience working directly with enterprise clients on deal structure, financial terms, and licensing. - Hands-on partnership with Sales Systems/RevOps on CRM and CPQ workflows (intake automation, routing/approvals, configuration, pricing guidance, and data quality). - Strong analytical and operational rigor: defines KPIs and dashboards to measure cycle time, SLA attainment, rework, throughput, seller hours saved, and ACV growth. - Experience partnering with Legal, Finance, and Pricing to balance speed with compliance and risk management; comfortable owning contract negotiations and navigating non-standard terms and discount exceptions. - Strong change management and enablement skills: able to drive adoption of new processes with Sales and cross-functional stakeholders. Requirements - Video interview is required for this position. - Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Benefits - 401K Match - Paid time off - Annual Incentive Plan Performance Bonus - Comprehensive health insurance - Adoption Assistance - Tuition Reimbursement - Wellness Programs - Stock Purchase Plan options - Employee Resource Groups

Develop and customize software applications while preparing documentation for code reviews. Monitor industry developments and evaluate competitive products, collaborating with Quality Assurance to ensure applications meet specifications and...

• Lead Software Engineers for various and unanticipated worksites throughout the U.S. (HQ: Chicago, IL). • Independently design, develop and maintain key software frameworks for service development. • Mentor and lead a team of developers, collaborate with cross-functional stakeholders, and ensure high-quality software solutions aligned with business goals. • Build stored procedures and ensure cloud development and maintenance. • Research technical solutions to business problems and develop technical analysis and design specifications based on functional requirements.

• Oversee the design, implementation, and management of scalable cloud infrastructure for mission critical systems and applications • Lead and mentor a team of engineers, ensure collaboration, innovation, and continuous improvement • Implement and maintain monitoring, alerting, and incident response systems • Define and implement DevOps strategies, policies, and best practices • Drive initiatives to improve system reliability, scalability, and efficiency • Manage budget and resources for accounts managed by DevOps and DevOps project initiatives • Communicate project status, risks, key metrics to stakeholders and leadership

• Complete assigned audits at automotive repair facilities in accordance with OEM and manufacturer guidelines, based on site availability and scheduling • Conduct required visual inspections while accurately documenting audit information. • Ensure timely, accurate data is submitted to support our audit programs, reporting, and automotive market valuation • Work independently while meeting quality standards and assigned deadlines

• Database Engineering & Modernization (60%) • Stored procedure refactoring: Analyze, optimize, and decompose complex stored procedures into smaller, testable, well-documented units • Performance engineering: Query tuning, indexing strategy, execution plan analysis, optimizing data access patterns • Schema evolution: Design backward-compatible schema changes with safe rollout/rollback patterns • Migration seams: Create facades, wrappers, and anti-corruption layers around stored procedures to enable gradual extraction of business logic into services • Legacy .NET Modernization (30%) • Refactor .NET Framework code supporting DPS workflows into maintainable, testable modules • Implement strangler fig patterns to incrementally move logic from database service layer while maintaining production stability • Build domain-aligned modules/services with clear contracts that enable the Domain & Services Squad to extract capabilities • Establish patterns for dependency injection, observability, and error handling in established .NET codebases • Operational Excellence (10%) • Implement performance baselines, regression detection, and alerting for data-intensive workflows • Participate in incident response for data/performance-related production issues • Create diagnostic tooling and runbooks to reduce time-to-resolution • Collaborate with SRE/DevOps on deployment safety (blue/green, feature flags, canary releases for schema changes)

• Sr. Software Engineers for various and unanticipated worksites throughout the U.S. (HQ: Chicago, IL). • Analyze, research, develop and test software applications. • Research and correct complex defects. • Research technical solutions to business problems. • Participate in and lead functional and technical specification reviews. • Participate in creating and executing integration level test plans. • Develop detailed technical analysis and design specifications based on functional requirements.

• Complete assigned audits at automotive repair facilities in accordance with OEM and manufacturer guidelines, based on site availability and scheduling • Complete monthly vehicle inventory at dealerships by the assigned deadline, which offers flexibility to determine when work is completed • Conduct required visual inspections while accurately documenting vehicle and audit information • Ensure timely, accurate data is submitted to support our audit programs, reporting, and automotive market valuation • Work independently while meeting quality standards and assigned deadlines