Careers at Eucalyptus

Role Description We are seeking an Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets. This role will lead the development of a scalable operations workforce. You will work closely with global and local teams - including product, pharmacy partners, and patient support to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment. Key Responsibilities - Strategy & Market Development (Japan) - Lead clinical input for new product launches and market expansion in Japan - Shape and continuously improve Japan-specific models of care - Workforce Scaling & Management - Build and scale a reliable, high-quality network in Japan - Partner with hiring teams to design and execute screening, assessment, and onboarding processes - Establish systems for rostering, utilisation, and performance management - Quality, Insights & Risk Management - Monitor performance through audits, data analysis, and insights - Lead incident and complaint management, including triage, escalation, and resolution - Implement continuous quality improvement initiatives to enhance patient outcomes - Develop scalable guardrails and safety protocols - Advisory & Cross-Functional Collaboration - Review and localise clinical content, patient communications, and educational materials - Collaborate closely with partners, operations, and patient support teams - Ensure effective coordination for risk management and escalation pathways - Governance & Compliance (Japan) - Establish and maintain governance frameworks aligned with Japanese regulations - Develop clear protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes) - Support regulatory readiness, audits, and compliance requirements - Work closely with external stakeholders to ensure adherence to local standards of care - Practitioner Collaboration & Leadership - Act as the primary escalation point for Japanese prescribers and clinicians - Foster strong collaboration between remote practitioners and internal teams - Provide leadership, guidance, and ongoing support to practitioners What Success Looks Like - A scalable and high-performing prescriber network in Japan - Strong adherence to quality and safety standards - Clear and effective governance frameworks tailored to Japan - Seamless collaboration between clinical, operational, and commercial teams - Established trust with local regulators, partners, and stakeholders Qualifications - Experience in operations and/or strategy in a rapidly scaling organisation - Proven ability to build and scale teams or processes in a fast-paced environment - Strong stakeholder management skills, with the ability to work across local and global teams - Fluent in Japanese (native level) and comfortable working in English Benefits - Thoughtful, evidence-based clinical care - Ethical and responsible prescribing - Accessible, affordable treatment options - Warm, non-judgemental support for every patient - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture - Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare

Role Description We are seeking a Clinical Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets. This role will lead the development of a scalable prescriber workforce, establish strong clinical governance frameworks aligned with Japanese regulations, and act as the primary clinical representative for the Japan market. You will work closely with global and local teams - including product, pharmacy partners, and patient support to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment. Key Responsibilities - Clinical Strategy & Market Development (Japan) - Lead clinical input for new product launches and market expansion in Japan - Adapt global clinical models to align with local regulations, prescribing practices, and patient expectations - Shape and continuously improve Japan-specific models of care - Workforce Scaling & Prescriber Management - Build and scale a reliable, high-quality prescriber network in Japan - Partner with hiring teams to design and execute screening, assessment, and onboarding processes - Establish systems for rostering, utilisation, and performance management - Support clinicians with clear guidance, ensuring consistent and safe prescribing practices - Clinical Quality, Insights & Risk Management - Monitor clinical performance through audits, data analysis, and prescriber insights - Lead clinical incident and complaint management, including triage, escalation, and resolution - Implement continuous quality improvement initiatives to enhance patient outcomes - Develop scalable clinical guardrails and safety protocols - Clinical Advisory & Cross-Functional Collaboration - Act as the clinical subject matter expert for Japan across all functions - Review and localise clinical content, patient communications, and educational materials - Collaborate closely with pharmacy partners, operations, and patient support teams - Ensure effective coordination for clinical risk management and escalation pathways - Clinical Governance & Compliance (Japan) - Establish and maintain clinical governance frameworks aligned with Japanese healthcare regulations - Develop clear clinical protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes) - Support regulatory readiness, audits, and compliance requirements - Work closely with external stakeholders to ensure adherence to local standards of care - Practitioner Collaboration & Leadership - Act as the primary escalation point for Japanese prescribers and clinicians - Foster strong collaboration between remote practitioners and internal teams - Provide clinical leadership, guidance, and ongoing support to practitioners - External Engagement & Stakeholder Management - Build relationships with regulatory bodies, clinical associations, and healthcare stakeholders in Japan - Represent the company in industry events, conferences, and external forums - Support efforts to build trust and credibility in the Japanese healthcare ecosystem Qualifications - Licensed healthcare professional in Japan (e.g., physician, pharmacist, or allied health professional) - Strong understanding of the Japanese healthcare system, regulations, and prescribing practices - Experience in clinical operations, digital health, or healthcare strategy - Proven ability to build and scale teams or processes in a fast-paced environment - Strong stakeholder management skills, with the ability to work across local and global teams - Fluent in Japanese (native level) and comfortable working in English Benefits - Thoughtful, evidence-based clinical care - Ethical and responsible prescribing - Accessible, affordable treatment options - Warm, non-judgemental support for every patient - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture - Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare

Role Description This is a fixed-term maternity leave cover for our Health Coach Manager - a clinical leadership role. This is a role for a clinician who leads: someone who thrives at the intersection of clinical excellence, coaching quality, and team performance, and who wants to shape what great health coaching looks like at Australia’s leading telehealth company. You’ll step into an exciting moment. We’re mid-redesign of how we deliver coaching across our expanding condition scope, with a strong operational foundation already in place and an established team ready to be led. You’ll hold the team accountable to high standards, shape our nutrition position across weight management and emerging conditions, and serve as the nutrition voice in cross-functional decisions. In this role, you will: - Lead and develop the team - Lead and performance manage a remote team of dietitians, setting clear expectations and holding the team to them - Run regular 1:1s and group sessions focused on coaching quality, patient outcomes, and professional development - Build a team culture of ownership: coaches drive their own development, and you’ll create the structure that makes that possible - Lead leaders where relevant; align stakeholders and drive accountability across the coaching function - Set and uphold clinical standards - Own the clinical standards for how coaching is delivered across the patient journey - defining the model across teams and setting quality benchmarks - Conduct coaching audits and structured quality reviews using call rubrics and patient feedback; drive continuous improvement across coaching journeys - Own governance frameworks and manage systemic risk across health coaching, responsible for risk performance and compliance - Lead upskilling initiatives to enable high quality care across existing and emerging conditions - Shape our nutrition position across weight management and emerging conditions - Define how we coach across new conditions entering our platform, ensuring our approach is evidence-based and scalable - Contribute to patient-facing content, messaging guides, and care frameworks that translate clinical best practice into coaching at scale - Design scalable systems and optimise delivery across teams; connect service data to business outcomes to inform strategy - Drive cross-team innovation and scale successful initiatives across the coaching function - Drive cross-functional impact - Work closely with product and patient operation teams to inform how the platform supports patient outcomes - Represent the nutrition and dietetic voice in cross-functional decisions at a critical period of service expansion - Use patient satisfaction data (NPS, feedback, retention metrics) as the primary lens for evaluating team and service performance - Champion a coaching model that prioritises depth of relationship over volume of interaction Qualifications - Accredited Practising Dietitian (essential), with strong grounding in medicated weight management - Proven clinical leader with experience managing or mentoring a clinical team - Multi-team or functional leadership experience is strongly preferred - Skilled in coaching audits, quality review, and governance - Deep in motivational interviewing and behaviour change frameworks - Strong communication skills for leading a remote team across time zones - Comfortable operating in a fast-paced digital health environment Benefits - Support for 1 million patients globally to live better for longer - Opportunity to build something world-changing in digital healthcare - Deliver work that directly shapes patient outcomes - High ownership, continuous feedback, and dedicated development support - Collaborate with talented peers to solve complex clinical and operational problems - Mentorship from leaders across multiple countries - Access to learning budgets, conferences, certifications, and peer shadowing - Catered wellness talks, exercise classes, and social events - Support from parental and miscarriage leave to health and personal days

Role Description This role keeps the financial backbone of Eucalyptus running cleanly across six markets. You will sit between our Sydney-based Finance team and our NetSuite platform, building the scripts, workflows and routines that make month-end close faster, cleaner and more reliable as we scale. You will report to the Senior Manager - Business Systems, and partner daily with Finance, while collaborating with our two UK-based NetSuite developers. - Own NetSuite development that supports month-end close, including SuiteScript routines, scheduled jobs, saved searches, workflows and reports that reduce manual effort and shorten close timelines. - Translate finance and accounting requirements into well-designed SuiteScript solutions, with a clear understanding of how every change flows through the General Ledger, sub-ledgers, intercompany eliminations, and multi-currency postings. - Take scoped initiatives from concept to production, providing input into FRDs and TRDs during project scoping, and pushing back where a proposed design will create accounting or audit risk. - Build, test and deploy SuiteScript 2.x (User Event, Scheduled, Map/Reduce, Suitelet, Client), SuiteFlow workflows, and customisations that align with NetSuite best practice and our OneWorld multi-subsidiary structure. - Partner with the wider Systems team across AU and the UK to keep the platform coherent, owning the finance-systems domain in Australia while staying aligned to broader integration and architecture decisions. - Mentor junior team members, raise the quality bar through code review and testing standards, and document changes so Finance and Systems can self-serve over time. Qualifications - 5+ years of hands-on NetSuite development, with deep SuiteScript 2.x experience and a strong grasp of SuiteFlow, saved searches, and SuiteQL. - Strong working knowledge of accounting and how it lives inside NetSuite: journals, sub-ledgers, revenue recognition, intercompany eliminations, multi-currency, and the downstream impact of scripted changes on the GL. - Demonstrated experience supporting a Finance team through month-end close, ideally including building or maintaining the routines, scripts and workflows that improve close speed and accuracy. - Comfortable owning small to mid-sized projects end to end: scoping, design input on FRDs and TRDs, build, sandbox testing, UAT support, and production deployment. - Excellent written communication and a commercial mindset, with the ability to work asynchronously across AU, UK, DE, JP, CA and PH time zones. - Australia based, remote-first. Sydney is a strong plus given proximity to the Finance team. Requirements - Experience in a multi-subsidiary, multi-currency NetSuite OneWorld environment, particularly through audit, statutory reporting, or system migrations. - Exposure to SuiteScript-adjacent tooling such as Celigo, BigQuery exports, or accounting-relevant integrations into Stripe, Airwallex, or Shopify. - Prior experience working alongside a distributed systems or finance-systems team across multiple time zones. Benefits - Join a growing family of digital healthcare clinics across men's health and well-being, fertility, skincare, and preventative health. - Support 1 million patients globally to live better for longer. - Be part of the world's largest international digital healthcare company. - Deliver work that directly shapes patient outcomes and scales evidence-based care across markets. - High ownership, continuous feedback, and dedicated development support. - Collaborate with talented peers to solve complex clinical and operational problems at scale. - Mentorship from leaders across Australia, the UK, Germany, and Japan. - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. - Equity for everyone means you share in our success. - Catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. - Benefit from parental and miscarriage leave, health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.

Role Description We’re seeking an experienced and digitally savvy General Practitioner to join our growing clinical team. You’ll play a central role in delivering high-quality patient care across multiple therapeutic areas through both asynchronous (message-based) and synchronous (video/phone) consultations and act as the clinical escalation point for our pharmacist prescribers. You’ll balance safe, evidence-led practice with the agility of a fast-moving digital team, helping shape the future of how healthcare is delivered online, including the use of new digital tools and AI to enhance consultation quality, customer experience, and clinical efficiency. Responsibilities - Review patient consultations, medical histories, and biomarkers and provide comprehensive advice both written and verbally. - Prescribe safely within your clinical competence, following established protocols. - Request further information when needed and document concise, compliant clinical notes. - Provide patient advice via chat, email or phone, and recommend next steps. - Support and guide pharmacist prescribers, ensuring consistently high clinical standards, and be a point of escalation for complex patients. - Ensure compliance with GMC, GPhC, and CQC regulations. - Contribute to audits, quality improvement, and development of digital clinical pathways. Qualifications - GMC-registered GP with a valid UK licence to practise. - Proven experience in primary care and telemedicine or digital health mandatory. - Strong understanding of GLP-1 agonist therapy, weight management, and other common direct-to-consumer treatment areas (e.g., hair loss). - Familiar with biomarkers beyond NHS scope. - Skilled at using technology to deliver care and communicate with patients, in both written and synchronous formats to deliver clear, patient-friendly medical advice. - Comfortable working autonomously within a bespoke digital platform and adhering to clinical governance frameworks; previous experience in a scale-up a bonus. - Curious about technology and how tools like AI can enhance patient care. - Committed to patient safety, evidence-based practice, and continuous improvement. Behaviours & Attitudes - Acts like an owner – You take full responsibility for workforce and patient outcomes, knowing when to lead from the front and when to empower others to deliver their best work. - Relentlessly patient-first – You’re deeply motivated to improve care quality and patient outcomes. You never lose sight of who we serve. - High standards, low ego – You move fast, expect excellence, and stay humble. You give and receive feedback well and lead with accountability. - Systems thinker, clear communicator – You distil complexity into clear, actionable plans. You bring others with you through structure and storytelling. - Resilient and focused – You thrive in pace and ambiguity. You cut through noise, stay calm under pressure, and get things done. - Curious and impact-driven – You challenge how things are done and constantly look for better ways to deliver outcomes at scale. Benefits - Your own stake in the business with our employee options program. - Annual development budget plus 3 days of professional development leave. - Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you. - 25 days of holiday, enhanced parental leave, and work from anywhere 3 weeks out of the year. - A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events.

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: - 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree. - Supported over 350k patients living with obesity across our 5 markets - Received selective NICE endorsement to provide services to the NHS. - Tailored our offering to thousand of patients in Germany and Japan About the role (What you’ll be doing) We’re currently looking for passionate Nurse Practitioners to help us support thousands of Australians with chronic conditions. Join our online medical support network of qualified specialists like yourself. You’ll have the ability to work from home or from our office in Sydney. Work the hours you want, taking open shifts that suit your schedule (with a minimum of 15 hours a week) - Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary - Adhere to our platform guidelines and policies and complete all required training - Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform About you (Who you are) - Australian Citizen / Australian Permanent Resident / Temporary Resident - Qualified Nurse Practitioner with AHPRA registration without restrictions - Demonstrated experience in primary care conditions and tele-health experience is a big plus - Ability to obtain a provider number in order to facilitate pathology testing only (No use of MBS attendance item numbers - refer and request only) - Valid medical indemnity insurance. - Skilled at using technology to deliver care and communicate with patients - You can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you - Communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise Why join Eucalyptus? - Work with an incredibly passionate multidisciplinary team- You’ll get to work amongst a team with diverse craft skills (clinicians, operations, patient and product specialists) who care deeply about our patients and are dedicated to continuously improving their experience on our platform. - Impactful patient outcomes - work with patients to achieve significant weight loss outcomes. Our technology platforms provide patients continuous access to support and education throughout their treatment journey making it easier for them to sustain critical lifestyle changes to reach and maintain their goals. - We remove the admin work - Our technology platform is designed to automate workflows like letter templates and electronic patient notes. Use telehealth to provide inclusive, empathetic and non-stigmatised care to vastly improve the patient experience. - Robust Clinical Governance - our clinical protocols and audit systems ensure that our patients receive safe, high quality access to care. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: - 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree. - Supported over 350k patients living with obesity across our 5 markets - Received selective NICE endorsement to provide services to the NHS. - Tailored our offering to thousand of patients in Germany and Japan About the role (What You’ll Be Doing) We’re currently looking for passionate Nurse Practitioners to help us support thousands of Australians with chronic conditions. Join our online medical support network of qualified specialists like yourself. You’ll have the ability to work from home or from our office in Sydney. This role is specifically focused on weekend coverage, with shifts primarily available on Saturdays and Sundays. It’s ideal for practitioners looking for consistent weekend work or supplementary hours alongside other commitments. Work the hours you want, taking open shifts that suit your schedule (with a minimum of 10 hours a week) - Conduct telehealth consultations with patients, including assessing, screening, diagnosing and prescribing medication for patients as necessary - Adhere to our platform guidelines and policies and complete all required training - Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care on the platform About You (Who you are) - Australian Citizen / Australian Permanent Resident / Temporary Resident - Qualified Nurse Practitioner with AHPRA registration without restrictions - Demonstrated experience in primary care conditions and tele-health experience is a big plus - Ability to obtain a provider number in order to facilitate pathology testing only (No use of MBS attendance item numbers - refer and request only) - Valid medical indemnity insurance. - Skilled at using technology to deliver care and communicate with patients - You can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you - Communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise Why Join Eucalyptus? - Work with an incredibly passionate multidisciplinary team- You’ll get to work amongst a team with diverse craft skills (clinicians, operations, patient and product specialists) who care deeply about our patients and are dedicated to continuously improving their experience on our platform. - Impactful patient outcomes - work with patients to achieve significant weight loss outcomes. Our technology platforms provide patients continuous access to support and education throughout their treatment journey making it easier for them to sustain critical lifestyle changes to reach and maintain their goals. - We remove the admin work - Our technology platform is designed to automate workflows like letter templates and electronic patient notes. Use telehealth to provide inclusive, empathetic and non-stigmatised care to vastly improve the patient experience. - Robust Clinical Governance - our clinical protocols and audit systems ensure that our patients receive safe, high quality access to care. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: - 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree. - Supported over 350k patients living with obesity across our 5 markets - Received selective NICE endorsement to provide services to the NHS. - Tailored our offering to thousand of patients in Germany and Japan Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…! About Eucalyptus Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health. Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are. Our 5 clinics (Juniper, Pilot, Kin, Software, and Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines). We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions. We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally. About the role (What you'll be doing) - Through telehealth, conduct consultations with patients, including diagnosing and prescribing medication for patients as appropriate and managing medication side effects; - Provide exceptional ongoing clinical support for patients; - Responding to medical issues; - Assisting in the creation of improved models of care, extensive support programs and better patient outcomes. About you (Who you are) - Qualified health professional - you are a qualified Nurse Practitioner with AHPRA registration without restrictions - Passion for telehealth and primary care - demonstrated experience in primary care conditions and telehealth experience is a big plus - Tech-savvy - you are confident in navigating digital applications for clinical practice. - Experienced decision maker - you can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you - Trust - patients trust you implicitly because of your experience, your confidence and your manner - Clear communicator - communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise - Heart - Patients love their interactions with you, feel safe and supported in your care and keep coming back! Why you should join Euc - Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. Support from our team of nurses and patient support specialists and Euc GPs - We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way. - We will invest in your career - You'll be given opportunities to be involved in clinical project work, including quality improvement, clinical trials and content creation. - We offer competitive flexibility - Work the hours you want (with option to increase hours), with a minimum of 8 hours/2 shifts a week, not just 9-5. Work from the comfort of your home and/or from our beautiful Sydney office. - We remove the unpaid admin work - Our technology platforms is designed to automate workflows like letter templates and electronic patient notes. Use telehealth to provide inclusive, empathetic and non-stigmatised care to vastly improve the patient experience. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

About Eucalyptus We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: - 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree. - Supported over 350k patients living with obesity across our 5 markets - Received selective NICE endorsement to provide services to the NHS. - Tailored our offering to thousand of patients in Germany and Japan About the Role (What You’ll Be Doing) We are seeking a Patient Operations Lead (Japan) to build and scale a safe, high-quality, and compliant clinical operation in one of our most important growth markets. This role will lead the development of a scalable prescriber workforce, establish strong clinical governance frameworks aligned with Japanese regulations, and act as the primary clinical representative for the Japan market. You will work closely with global and local teams - including product, pharmacy partners, and patient support to ensure high-quality, culturally appropriate care delivery. This role requires a balance of hands-on execution and strategic leadership in a fast-paced, high-growth digital health environment. Key Responsibilities Clinical Strategy & Market Development (Japan) - Lead clinical input for new product launches and market expansion in Japan - Adapt global clinical models to align with local regulations, prescribing practices, and patient expectations - Shape and continuously improve Japan-specific models of care Workforce Scaling & Prescriber Management - Build and scale a reliable, high-quality prescriber network in Japan - Partner with hiring teams to design and execute screening, assessment, and onboarding processes - Establish systems for rostering, utilisation, and performance management - Support clinicians with clear guidance, ensuring consistent and safe prescribing practices Clinical Quality, Insights & Risk Management - Monitor clinical performance through audits, data analysis, and prescriber insights - Lead clinical incident and complaint management, including triage, escalation, and resolution - Implement continuous quality improvement initiatives to enhance patient outcomes - Develop scalable clinical guardrails and safety protocols Clinical Advisory & Cross-Functional Collaboration - Act as the clinical subject matter expert** for Japan across all functions - Review and localise clinical content, patient communications, and educational materials - Collaborate closely with pharmacy partners, operations, and patient support teams - Ensure effective coordination for clinical risk management and escalation pathways Clinical Governance & Compliance (Japan) - Establish and maintain clinical governance frameworks aligned with Japanese healthcare regulations - Develop clear clinical protocols (e.g., prescribing criteria, eligibility thresholds, escalation processes) - Support regulatory readiness, audits, and compliance requirements - Work closely with external stakeholders to ensure adherence to local standards of care Practitioner Collaboration & Leadership - Act as the primary escalation point for Japanese prescribers and clinicians - Foster strong collaboration between remote practitioners and internal teams - Provide clinical leadership, guidance, and ongoing support to practitioners External Engagement & Stakeholder Management - Build relationships with regulatory bodies, clinical associations, and healthcare stakeholders in Japan - Represent the company in industry events, conferences, and external forums - Support efforts to build trust and credibility in the Japanese healthcare ecosystem What Success Looks Like - A scalable and high-performing prescriber network in Japan - Strong adherence to clinical quality and safety standards - Clear and effective clinical governance frameworks tailored to Japan - Seamless collaboration between clinical, operational, and commercial teams - Established trust with local regulators, partners, and stakeholders About You (Who We’re Looking For) Skills and experience - Licensed healthcare professional in Japan (e.g., physician, pharmacist, or allied health professional) - Strong understanding of the Japanese healthcare system, regulations, and prescribing practices - Experience in clinical operations, digital health, or healthcare strategy - Proven ability to build and scale teams or processes in a fast-paced environment - Strong stakeholder management skills, with the ability to work across local and global teams - Fluent in Japanese (native level) and comfortable working in English Why join Eucalyptus? Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care. Euc is here to offer a more supportive path through: - Thoughtful, evidence-based clinical care - Ethical and responsible prescribing - Accessible, affordable treatment options - Warm, non-judgemental support for every patient Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing. - Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa. - Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture. - Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy, - Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

Role Description We are currently looking for a passionate doctor to join us in our mission to make healthcare accessible, convenient, and safe for our patients in Japan. This is a remote position, offering flexibility and the opportunity to make a meaningful impact from the comfort of your own home. - Conduct telehealth consultations with patients, including assessing, screening, diagnosing, and prescribing medication as necessary. - Adhere to our platform guidelines and policies, completing all required training. - Provide an exceptional clinical experience for patients through the delivery of prompt and empathetic care through online consultations. Qualifications - Holds a medical license and registered to practice medicine legally in Japan. - At least 3 years of experience as a doctor. - Empathetic, friendly, and approachable communication style. - Comfort with digital tools, including proficiency in using telehealth platforms and electronic health records. - Native level Japanese & business level English. Requirements - Bonus points for cultural competence: Understand and respect cultural differences in patient interactions. - Adaptability to new tools: Quickly learn and adapt to new technologies and updates. - Troubleshooting: Ability to troubleshoot basic technical issues that may arise during virtual consultations. Benefits - Access to learning budgets, including language learning. - Wellness budgets and mental health support through our Employee Assistance Program. - Annual health checks and flu shots. - Work from anywhere policy. - Opportunity to collaborate with top-tier teams in Australia, the UK, Germany, Japan, the Philippines, and South Africa.