Canon

Role Description To provide remote-based technical support (phone/email/remote desktop) to resolve incidents and problems logged by end-user customers, partners, and IT integrators across Canon's software solutions portfolio. Working in accordance with defined service levels and managing stakeholder commitments to provide enterprise level software/application support. - Review incident and mark-up missing/incorrect data such as priority, entitlement, product, issue type. Ensure incidents are aligned to correct resolver groups. - Manage and resolve incidents/problems related to software functionality, installation, configuration, and usage. - Diagnose and resolve software problems by analysing log files, error messages, and user-reported issues. Document issues, create workarounds, and escalate complex issues to Senior Software Support Specialists. - Manage and prioritise assigned incidents by customer entitlement, impact, and urgency to achieve SLAs. - Responsible for ensuring that relevant stakeholders are communicated to with regular updates during the lifecycle of the incident. - Primary Escalation point taking ownership in handling tickets which requires in-depth technical expertise such as more complex problems; software/hardware fixes. - Maximise remote incident resolution levels, reducing field-based costs. - Management of customer specific data and documentation to support business processes. - Proactively develop and enhance the quality of Professional Services provided to Canon’s internal and external customers through the sharing of best practice, development groups, and investing in personal development. - Collaboration with Tier 3 Developers or engineers if issue requires highly technical fix that needs code modifications and set-up changes. - Apply configuration changes and software repairs which is beyond the scope of Tier 1 handling. Qualifications - 4-year College Degree courses (e.g. Business, IT or same kind) - Customer Service background and with BPO experience - Experience in supporting and assisting customers and colleagues via phone, Skype and email - High level of accuracy, superior attention to detail and a strong work ethic - Excellent time management and prioritisation skills - Ability to work independently and flexible - Advanced Microsoft or IT qualification (e.g. OS, SQL, Azure, Infrastructure) - Excellent customer skills in listening and interpreting information to understand customers technical issues, to aid in quick identification and resolution to issues. - Excellent verbal and written communications, in particular ability to adapt communication style and techniques to ensure that complex information can be easily understood by a non-technical audience - Ability to work independently and collaboratively in a team environment - Strong attention to detail and ability to multitask in a fast-paced environment - Highly customer-focused and delivery-oriented individual with excellent planning and organisational skills - Experience in software installation, configuration, and troubleshooting. - Minimum of 3 years’ experience working in a similar customer facing role - A good working knowledge of Microsoft Operating systems, Active Directory, Network infrastructures, DNS, DHCP, Firewalls, Azure, Cloud, SaaS, Hyper-V/VMWare, RDP Benefits - Flexible working arrangements - Inclusive and diverse workforce - Equal opportunity employer

Role Description To provide remote-based technical support (phone/email/remote desktop) to resolve incidents and problems logged by end-user customers, partners, and IT integrators across Canon's software solutions portfolio. Working in accordance with defined service levels and managing stakeholder commitments to provide enterprise level software/application support. - Review incident and mark-up missing/incorrect data such as priority, entitlement, product, issue type. - Ensure incidents are aligned to correct resolver groups. - Manage and resolve incidents/problems related to software functionality, installation, configuration, and usage. - Diagnose and resolve software problems by analysing log files, error messages, and user-reported issues. - Document issues, create workarounds, and escalate complex issues to Senior Software Support Specialists. - Manage and prioritise assigned incidents by customer entitlement, impact, and urgency to achieve SLAs. - Responsible for ensuring that relevant stakeholders are communicated to with regular updates during the lifecycle of the incident. - Maximise remote incident resolution levels, reducing field-based costs. - Management of customer specific data and documentation to support business processes. - Proactively develop and enhance the quality of Professional Services provided to Canon’s internal and external customers through the sharing of best practice, development groups, and investing in personal development. Qualifications - Bachelor's Degree (e.g. Business, IT or same kind) - Customer Service background and with BPO experience - Experience in supporting and assisting customers and colleagues via phone, Skype and email - High level of accuracy, superior attention to detail and a strong work ethic - Excellent time management and prioritization skills - Ability to work independently and flexible - Experience in software installation, configuration, and troubleshooting. - Minimum of 1 year experience working in a similar customer facing role - A good working knowledge of Microsoft Operating systems, Active Directory, Network infrastructures, DNS, DHCP, Firewalls, Azure, Cloud, SaaS, Hyper-V/VMWare, RDP Benefits - Flexible working arrangements - Inclusive and diverse workforce - Equal opportunity employer

Leader Medical Affairs - req1704 Location: This is a remote-based position in the USA Job Description: OVERVIEW Lead a team of clinical and technical experts dedicated to positively impacting clinical care by effectively translating innovative imaging solutions to the clinical environment. Manage clinical evidence generation strategy and implementation through clinical research and evaluation activities. Identify and build key clinical customer/partner relationships in order to comprehensively support clinical evaluation plans and product messaging strategies while serving the needs of patients. Represent Canon medical as a clinical and technical expert of the product line technology and communicate product intelligence to company stakeholders, key partners, collaborators, and external experts. Effectively collaborate with multiple teams including R&D, global and local business, marketing solutions, regulatory, applications, and service. RESPONSIBILITIES This is a remote based position in the USA - Manage clinical research and validation strategy for the product-line. Lead a team of clinical researchers to achieve clinical research and validation objectives including hypothesis-driven research and clinical evaluation projects at luminary institutions. - Provide evidence-based guidance on scientific and clinical requirements for new products and features to meet market needs. Analyze and communicate technical and clinical product specification requirements from luminaries, market research teams, and via Medical Advisory Boards (MABs) to global business team. - Develop clinical product messaging and support Solutions Marketing to develop a go-to-market story. - Represent Canon as a spokesperson for product line technology at educational and scientific industry events. - Support regulatory activities by overseeing image quality review with external medical experts, providing technical/market expertise, and consulting on study/test-plan design. Influence regulatory strategy by providing scientific and clinical consultation during early phase development. - Work with Strategic Development team to evaluate product claims and specifications. Provide relevant evaluation results via appropriate channels to global business team. - Develop and execute clinical evaluation strategy for emerging products and features. Explore expansion of clinical use. Provide product validation results and communicate scientific and clinical benefits to company stakeholders such as Solutions Marketing for the purposes of product collateral development. - Support Solutions Marketing in developing collaterals. Provide relevant scientific and clinical data, review collaterals for scientific accuracy, and work jointly with regulatory to ensure adherence to clinical claims and technical specifications. Support Solutions Marketing on the development of scientific and clinical arguments for products and counter-arguments against competition. - Support education teams in development of videos and training programs by providing clinical and technical expertise and evidence. - Support Clinical Collaborations in Medical Advisory Board (MAB) activities related to the product line. - Support Clinical Collaborations by actively participating in hypothesis-based research grant proposal review committees for all product lines. - Work with Clinical Collaborations database administrator to ensure research activities are kept to schedule and recorded on a regular basis. - Participate in BU and Medical Affairs meetings and provide clinical and technical expertise to support business decisions. - Provide clinical, technical, and product education to enhance the knowledge base of the Market Development, Solutions Marketing and Applications teams. - Collaborate with healthcare economics personnel to translate economic benefits of clinical research programs for the benefit of marketing and sales programs. - Communicate known clinical or technical product issues via appropriate channels. Work with relevant team(s) (e.g., Strategic Development, Regulatory, and Service) to quickly implement market accepted solutions. - Represent Canon in industry organizational activities (e.g., MITA, IEC, AAPM, RSNA, ISMRM, ACR, ABR, QIBA, etc.). QUALIFICATIONS - Strong communication skills, including credible interaction with prominent academicians and demonstrated skill at scientific writing and presenting. - Proven ability to operate effectively in a matrix organizational structure. - Detailed clinical and technical knowledge of CT, MR, X-ray, Ultrasound, or Vascular systems. - Proficiency with computers in windows-based software environment. - Prefer experience with managing dynamic teams of individuals with diverse skills and expertise. - PhD preferred - Other PhD and/or MD medical imaging physics, engineering, or one of the clinical sciences. - 10 years' experience as a Medical Physicist, Scientist, or MD in a clinical hospital or clinical research setting or 3 years of experience as a Medical Physicist, Scientist, or MD in a clinical hospital or clinical research setting plus 7 years of experience in healthcare industry as imaging scientist or research manager. Pay Information: Min $132,000 to Max $213,00 annual equivalency #LI-Remote About us! Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

Title: Sales Enablement Specialist - East Coast Region Location: This position is based on the East Coast. - Jamesburg, NJ, USA Full-time Remote Department: 0.25 About the Role Canon USA in Melville, NY is currently seeking a Sales Enablement Specialist (Specialist, Marketing). A Sales Enablement Specialist is a role focused on equipping sales teams with the knowledge, tools, and resources needed to drive sales effectiveness. They bridge the gap between sales and marketing by creating and delivering training, content, and other materials that empower sales reps to close more deals. This position is based on the East Coast. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact - Developing and executing sales enablement strategies by understanding the company's sales goals and creating plans to achieve them - Creating and delivering training including onboarding programs, ongoing training, and specialized skills on new products or sales methodologies - Developing sales enablement content to include playbooks, learning materials, presentations, and other resources - Managing sales enablement tools: using and maintaining platforms for learning management systems and sales enablement systems - Analyzing sales performance to help identify areas where training and enablement can help to impact sales performance - Collaborating with other teams such as sales, marketing, product, and operations teams to ensure alignment and effectiveness - Providing coaching and support to sales professionals to help them improve their skills and confidence About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience - Content delivery experience is a plus - Sales experience is a plus - Sales enablement (training) experience is a plus - Understanding of sales tools, ie. Salesforce, ZoomInfo - Employee onboarding experience is a plus - Strong communication skills both verbal and written are required We are providing the anticipated salary range for this role: $66,300 - $81,550 annually Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

Sr. Account Executive, Managed IT and Security Services -VIRTUAL Location: Boca Raton/Ft. Lauderdale, FL Full-time Remote Department: 0.25 Job Description: # of Openings: 1 Category: Sales/Business Development About the Role Ignite Your Sales Career with a new service offering from Canon U.S.A. Inc. – Join Us as a Sr. Account Executive, Managed IT & Security Services Are you ready to be part of something new—backed by the strength of a trusted industry leader? We’re launching a bold new business within our renowned brand, and we’re looking for driven, tech-savvy sales professionals to help shape its future. As a Sr. Account Executive, Managed IT & Security Services, you’ll be at the forefront of our growth in the IT & Security services space. This is more than a sales role—it’s a strategic opportunity to build lasting client relationships, uncover high-impact IT & Security solutions, and drive revenue in a fast-evolving market. If you thrive on challenge, innovation, and the thrill of closing the deal, we want to hear from you. We have multiple exciting opportunities available across the U.S., with a focus on the following regions: West, Midwest, Central, Texas and Northeast. The ideal candidate will work remotely from a home office and must be located within approximately 30 miles of a major airport to support travel requirements. VIRTUAL  This position is full time and is considered virtual. Our regional offices will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.   Your Impact - Utilizes technical and sales expterise to prospect for new customers for managed IT services to drive growth. Engages with prospective clients, at C-level, to understand their specific IT needs, challenges, and business objectives and identify new business opportunities. - Collaborates and leads the broader sales team to maximize outreach and leverage existing client relationships to uncover Managed IT opportunities. - Collaborates with Solutions Architects to create tailored technical responses to support sales proposals. Understands the customers’ unique business requirements, qualify opportunities, work closely with pre-sales and solutions engineers and tailor proposals and presentations, highlighting Canon’s Managed IT service capabilities and advantages, making a lasting impact. - Delivers compelling presentations and proposals showcasing our service capabilities and competitive advantages. Tailors IT service offerings and solutions to effectively address client pain points. - Maintains accurate and up-to-date sales records and reports within the CRM applications. - Cultivates and nurtures strong relationships with existing clients to foster customer loyalty and encourage repeat business. About You: The Skills & Expertise You Bring Bachelor's degree required, plus 5 years of related experience. - Combination of education and experience in engineering, information systems, business administration or similar. - Industry experience should include three or more years in IT sales or consulting. Experience working for a Managed IT Services or Managed Security Services Provider an asset. - Regular travel is required to customer sites (valid driver's license and acceptable driving record necessary). - Occasionally attend industry events, trade shows, and networking functions to promote our IT services and generate fresh business prospects. - Overall knowledge of IT systems and technologies (Servers, Storage, Public Cloud, Networking, VOIP, Security Solutions, etc.). We are providing the anticipated base salary range for this role: $92,210 - 138,080  annually. This role is eligible for commission under the terms of an applicable plan. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

Enterprise Business Development Representative Location: Dallas, Texas, US Full-time Remote Department: 0.25 # of Openings: 1 Category: Sales Support About the Role Do you enjoy turning cold prospects into actual sales opportunities? Canon USA seeks a motivated hunter (Specialist, Enterprise Sales) to own the process of market penetration for our enterprise sales activities, from the introductory contact through transition to the sales team. This is a fully remote position with some overnight travel. If you have a proven track record focused on market expansion which includes identifying, qualifying, and initiating and maintaining relationships with key stakeholders, this could be the job for you! Your Impact - Initiate contact with pre-validated prospects by targeting key decision makers - Execute high volume sales activities while engaging with key stakeholders - Develop new business opportunities and support the strategic business plan - Provide strategic prospecting by identifying and prioritizing high-value Enterprise accounts - Act as lead for activities supporting specific strategic contracts which result in qualified opportunities and appointments - Attend key industry events - Partner with Senior Sales Executives for seamless transition of prospects - Utilize and update activities in Salesforce CRM About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience - Strong knowledge of customer management and social marketing/networking tools - Professional experience, preferably in outbound sales, business development, or high-stakes account management - High resilience, exceptional verbal/written communication for C-Suite interactions - Ability to learn Canon products and competitors - Ability to work autonomously and have excellent relationship management skills - Strong communication skills including the desire to build solid working relationships with a variety of businesses - Interest in learning new technology in an evolving industry - May require up to 25% national travel, including overnight travel (valid driver’s license and acceptable driving record necessary) - Strong knowledge of customer management and social marketing/networking tools - Ability to learn Canon processes including device configuration, pricing, order entry, shipping and device returns, document review In accordance with applicable law, we are providing the anticipated salary range for this role: $54,460 - $81,550 In accordance with applicable law, we are providing the anticipated base salary range for this role if based in New York: $54,460 - $81,550 annually In accordance with applicable law, we are providing the anticipated base salary range for this role if based in California: $70,310 - $81,550 In accordance with applicable law, we are providing the anticipated base salary range for this role if based in Washington: $80,170 - $81,550 In accordance with applicable law, we are providing the anticipated base salary range for this role if based in DC: $54,460 - $81,550 This position is eligible for incentive compensation under the terms of an applicable plan. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

Proposal Analyst Location: New York, New York, US Type: Full-Time - Hybrid # of Openings: 1 CUS Midtown NY About the Role Canon USA in NYC is currently seeking a Proposal Analyst (Analyst, Proposal). The Proposal Analyst will be responsible for bid and RFx efforts, including capture planning, account planning, research, coordinating and managing large remote teams, solution design, and preparation of proposals and presentations. Accountable for key Sales positioning deliverables and managing all proposal development activities. Ensures consistency of messaging and persuasiveness of content across all subject matters. This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays, Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs Your Impact Proposal Management & Development – (60%) - Develops and manages proposal and bid activities (valued at $500K-$1M+), including maintaining schedules, coordinating inputs and reviews, and ensuring bid strategy implementation. - Project manages RFP/RFI/RFQ opportunities, as well as current contract renewals and expansion requests using defined processes. - Works with division subject matter experts to formulate proposals for strategic priorities. - Conducts research and interviews Operations, Technology, and others to compose appropriate and effective copy for individual proposals and bid materials. - Reviews and edits written materials to ensure quality and consistency. - Travels to client sites nationwide to present Canon's value proposition and work with the project team to secure new business. - Meets established deadlines for all proposals. Solution Design & Positioning (20%) - Has a clear understanding of division's and client's objectives, observing and absorbing market knowledge and trends. - Leads Capture Planning projects that define winning strategies oriented towards capturing specific business opportunities. - Formulates and documents thoughtful solutions that addresses complex customer requirements and needs. - Partners with key teams such as Pricing, Operations and Sales to obtain crucial data required for solution design and documentation. Presentation & Industry (10%) - Maintains and updates Capabilities Presentations. - Develops customized client presentations, travels to client locations, and presents division's business development strategies to prospects. - Attends industry workshops and trainings to encourage innovation and maintain consistent understanding across bid and proposal best practices. Content Creation & Management (10%) - Ensures that proposal messaging is consistent with division's communications strategy. - Creates and maintains the Strategy's knowledge databases. - Use organization, writing and information design skills to increase the business strategy to communicate the Company's value. - Creates and maintains proposal content, infographics, and a Win Theme Library. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience. - Degree in Communications, Journalism or Marketing related subject preferred. - Experience in proposal management or directly related fields such as sales support, marketing, journalism or communications. - Outstanding written and oral communication skills. - Must be a proficient, persuasive writer. - Experience creating graphics and formatting documents. - Strong research & analytical skills are required. - Attention to detail balanced by an equally strong view of the larger goal. - Must have professional image and polished presentation skills. - Must be able to work equally well independently and as part of a greater team. - Project management skills required. - Ability to interface and negotiate with senior executives. - Strong leadership, problem solving, and decision-making abilities. - Demonstrated success in writing and managing proposals. - Show good judgment and escalate problems when necessary. - Must be is meticulous, collaborative, a quick learner, and a multi-tasker, who is passionate about communications. - Must be skilled in Microsoft Office (Excel, Word, PowerPoint, OneNote, Visio). - Experience with Adobe and proposal management software is a plus. - Must be able to travel to client sites, including overnights approx. 10% of time (valid driver's license and acceptable driving record necessary). - May be required to work non-standard hours due to client deadlines. - APMP or PMP certification is a plus. - Requires printing and packaging client-facing deliverables in a local Canon office. Must be able to lift and move boxes/packages weighing less than 15 lbs We are providing the anticipated salary range for this role: $66,300 - $81,550 annually Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

Title: Mgr Market Service Sales- CA,IL,WA,AZ - req1681 Location: CA, IL, WA, AZ Job Description: The Manager, Market Service Sales is responsible for selling service solutions to customers within their assigned market. The role is designed to serve as a collaborative partner with the Market Sales team to maximize integrated deal opportunities and drive incremental service revenue growth. The incumbent develops internal relationships to facilitate the early introduction of service solutions in opportunity identification and the beginning phases of the sales process. Additionally, the incumbent serves as a collaborator and supportive resource for sales employees across the organization in achieving objectives as it relates to Point of Purchase (POP) support, Warranty Conversions, contract Renewal support and Time & Material (T&M) conversions. RESPONSIBILITIES This is a remote, field-based position in USA. The selected candidate will be required to live in or near the listed State: CA, IL, WA, AZ - Execute strategic plans to achieve or exceed service revenue goals within the assigned market. - Engage customers early in the sales cycle to explore service solutions and drive Point of Purchase (POP) attachment at order recognition and incremental revenue stages. - Review and analyze prospective opportunities; coordinate tactical actions to secure and close new service business while collaborating with Account Managers, Regional Business Managers, Service ASMs and RVPs, and Executive Leadership. - Maintain strong knowledge of Canons service portfolio and related solutions to align offerings with customer needs and maximize CanonOne Strategic Business Alliance Agreement (SBAA) opportunities. Deliver compelling customer presentations that support a One Canon approach and facilitate deal closure. - Participate in Market Sales meetings and other forums to connect with local sales teams; build relationships and collaborate to develop effective partnership strategies. - Proactively share insights with field sales colleagues and management to enhance understanding of the value of service solutions providing education, participating in national/market forecast calls, ensuring engagement with ASMs, supporting early Point of Purchase (POP) attachment, and offering deal support for Point of Purchase (POP), attachment, or win back opportunities. - Lead market initiatives to maximize service attachment rates. - Collaborate with Service Contract Administration on pricing, discounting, and terms and conditions. - Monitor and maintain accurate win/loss data to provide visibility into service sales attachment performance. - Collaborate with specialty sales teams and service management to drive incremental revenue growth with targeted portfolio strategies - Support forecasting accuracy through routine updates and active participation in forecast reviews. - Efficiently perform administrative responsibilities including expenses, customer quotation requests, and special pricing submissions. - Work closely with the Service organization to ensure positive customer service experiences and outcomes. QUALIFICATIONS - Group Purchasing organization and IDN contracting knowledge. - Asset Management or Multi-Vendor program knowledge. - Ability to assess industry competitors and their related service solutions and market trends - Excellent written, verbal, and presentation skills. - Demonstrated PC proficiency in Microsoft Office suite, including familiarity with sales tracking software (such as Salesforce and other programs). - Experience in healthcare economics/finance preferred. - Strong analytical and business acumen. - Proven leadership experience. - Employee is required to maintain a safe driving record and possess a valid state driver's license. - 4 year Bachelor's degree or equivalent work experience in lieu of degree 5 years outside direct sales experience within the medical imaging field. Pay Information: $111K base plus target incentive. About us! Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

Title: Copier Account Executive - East Coast Location: East Coast United States Job Description: Canon USA is seeking a Copier Account Executive - East Coast (Executive, Technical Sales). The Copier Account Executive position involves developing strategies to increase sales with key decision-makers in the Dealer Sales Channel and end users, promoting strong business relationships with assigned dealers and their respective branches while maintaining the highest ethical standards. The role requires effective communication with Fortune 500 level executives—including CEOs, CIOs, and CFOs—to present high-level sales strategies, ROI analyses, and technical workflow solutions, as well as providing technical expertise to assist dealers and customers in selecting hardware and software solutions. Additional responsibilities include managing dealer accounts and territories, coordinating product launches and updates, organizing events and tradeshows, and applying professional expertise to resolve routine issues within company policies. The candidate must live near a major US airport within the East Coast. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need.  Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact - Develop strategies to increase Sales with key decision makers in the Dealer Sales Channel and with End User Promotes the business relationship between company and Assigned Dealers and/or Offices - Communicates effectively with Fortune 500 Customers including CEO, CIO, and CFO's presenting High Level Sales Strategies, ROI, and Technical Workflow analysis - Assists the Dealer Sales Channel and End User Customers with technical knowledge that allows for detailed analysis and recommended hardware and software solutions - Manages Dealer Sales Channel account accounts, territories, marketing program implementation, education, and other Channel related support - Conducts High Level Introductory Sales Calls. Provides Retail Sales Channel proposal development and bid support assistance - Coordinates and implements product launches and equipment/software updates with Dealer Sales Channel - Manages coordinator of certain events/tradeshows - Mid-level position where decisions are made within established policies and standard practices - Possesses specialized knowledge or skills in a particular functional area - Learns to use professional concepts - Applies company policies and procedures to resolve routine issues - Has working knowledge of company products and services - Developing professional expertise, applies company policies and procedures to resolve a variety of issues About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field is required, plus 3-5 years of related experience - Experience with copier sales / A3 market required - B2B retail sales and/or customer face to face, copier dealer, copier manufacturer experience preferred - Experience selling directly to end users is required - CompTIA CDIA/CDIA+ Certification is a plus - CompTIA Network+ Certification is a plus - 5+ years in sales/sales support and industry related experience - Travel of over 75% or more in the assigned region is expected for this position - This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel - Individual must possess a clean valid state driver's license in order to obtain the position - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies We are providing the anticipated salary range for this role: $69,300 - $103,770 annually. This role is eligible for commissions under the terms of an applicable plan. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can’t get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Location: Melville United States Job Description: Canon USA in Melville, NY is currently seeking a Strategic Business Development Specialist (Specialist, Stratgc Bus Dvlpmt) to join Canon USA's New Business Development team and drive new ventures from concept to commercialization. Our team is composed of dedicated professionals, each leading a specific project with the mission to build a new business from the ground up, all the way to a successful Go-to-Market (GTM). In this role, you will join our dynamic team and will initially be tasked with accelerating the commercialization of one or two promising, ongoing projects in Sports & Entertainment, Advanced Manufacturing domains. Looking forward, you will also have the opportunity to develop new business ideas from scratch or take the lead on strategically selected projects sourced from our company-wide innovation platform. This is a unique opportunity to create new market value by leveraging the resources of a global enterprise while collaborating with a team of highly skilled business builders. If you are passionate about building what's next and making a tangible impact, we would love to hear from you. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact - Evangelizes new solution offering to marketplace - Identifies and prioritizes customer use case scenarios to align with new solution offering - Launches new solutions through channel - Develops sales enablement and training messaging and materials - Identifies and recruits new Go-To-Market channel partners including system integrators, VAR's - Formulates Win-Win go to market models that leverage expertise of Canon and partner - Negotiates agreements with partners that reflects the partnership objectives, while also protecting Canon interests - Develops targeted marketing and sales plans with channel partners and ensures that stated objectives are met - Supports selling activities in other channels including direct sales - Demonstrates Canon portfolio in partner/industry events and customer calls - Possesses specialized knowledge or skills in a particular functional area - A developing professional, working towards full proficiency in the job role - Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters - Typically reports to a Manager or Senior Manager, but may report to a senior professional individual contributor when business needs dictate About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience - Experience in solution marketing and/or business development - Experience in product management/planning is a plus - Entrepreneurial experience or attitude is preferred - Sales experience is a plus - Excellent communication skills both verbal and written - Presentation skills required - Experience with Google Sheets a plus - 10% - 15% nationwide travel We are providing the anticipated salary range for this role: $69,300 - $103,770 annually Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! - Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM19 #LI-AV1 #LI-HYBRID Responsibilities - Evangelizes new solution offering to marketplace - Identifies and prioritizes customer use case scenarios to align with new solution offering - Launches new solutions through channel - Develops sales enablement and training messaging and materials - Identifies and recruits new Go-To-Market channel partners including system integrators, VAR's - Formulates Win-Win go to market models that leverage expertise of Canon and partner - Negotiates agreements with partners that reflects the partnership objectives, while also protecting Canon interests - Develops targeted marketing and sales plans with channel partners and ensures that stated objectives are met - Supports selling activities in other channels including direct sales - Demonstrates Canon portfolio in partner/industry events and customer calls - Possesses specialized knowledge or skills in a particular functional area - A developing professional, working towards full proficiency in the job role - Receives general instruction from manager on expected work outcomes and exercises good judgment in day-to-day matters - Typically reports to a Manager or Senior Manager, but may report to a senior professional individual contributor when business needs dictate Qualifications - Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience - Experience in solution marketing and/or business development - Experience in product management/planning is a plus - Entrepreneurial experience or attitude is preferred - Sales experience is a plus - Excellent communication skills both verbal and written - Presentation skills required - Experience with Google Sheets a plus - 10% - 15% nationwide travel We are providing the anticipated salary range for this role: $69,300 - $103,770 annually