Role Description Forget everything you think you know about information security auditing. We’re on a mission to reinvent the outdated, clunky audit process—and we’re doing it with cutting-edge AI, automation, and a relentless commitment to customer success. At Thoropass, auditing isn’t about manually sifting through endless evidence or checking boxes—it’s about solving complex security problems for our customers in smarter, faster, and more innovative ways. Investments in our AI-powered auditor tech stack and industry leading audit process are designed to support you and drive efficiency in your work so you can focus on what matters the most. As a Senior Manager, InfoSec Solutions, you’ll own a portfolio of accounts, manage a high-performing team, and help shape the future of audit technology. In this role, you’ll not only ensure the delivery of exceptional SOC audits for emerging technology companies but also collaborate directly with our Labs team to advance our AI-powered audit engine. This isn’t your typical audit job—it’s a chance to lead innovation, tackle complex challenges, and make a lasting impact on the industry. Qualifications - Deep expertise in SOC 1 and 2 reporting standards, with 7+ years of experience performing SOC or related IT audits in an audit or consulting firm. - Familiarity with advanced cloud technologies (AWS, GCP, Azure) and a passion for leveraging technology to solve problems. - Proven ability to manage and mentor a team, while working cross-functionally to achieve big-picture goals. - Analytical and detail-oriented, with the ability to break down complex problems into actionable solutions. - A visionary who sees how AI and automation can transform the audit process and is eager to help lead that transformation. - Excellent communication skills and the ability to build trusted relationships with customers. - CPA, CISSP, CISA, CISM or equivalent technical certifications (e.g., AWS Solutions Architect). Requirements - Oversee the performance of SOC audits and ensure the accuracy, quality, and timely delivery of audit reports. - Manage a team of junior to mid-level auditors, fostering a culture of innovation, excellence, and customer focus. - Execute and iterate processes that make it possible to perform SOC audits at scale without sacrificing quality. - Collaborate cross-functionally to improve the integrated audit experience for customers, making audits more seamless and insightful. - Provide expert guidance on information security and SOC standards, while identifying opportunities for continuous improvement and innovation. Benefits - The salary range for this position is $140,000 - $180,000 plus bonus and will be based on experience and skill set. - Immediate access to health, dental, and vision care. - Early equity in a fast-growing company. - Work-from-home model. - Flexible PTO. Equal Opportunity Thoropass provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Even if you feel you don’t meet every requirement, consider applying! Thoropass acknowledges the research which shows that women and people of color are less likely to apply for jobs when they don’t meet all of the stated qualifications. However, we’re looking for authentic innovators to blaze new trails and you just may be the right person for this or another role.

• Develop and execute a comprehensive government affairs strategy aligned with the Serve Robotics business goals, and ensure their effective implementation • Be point of contact for stakeholder engagement and issues management at community meetings including town halls, regulatory hearings, etc • Coordinate with functional and technical team members as appropriate • Monitor and analyze regulator sentiment, concerns, and feedback, and work with the Policy team to develop proactive strategies to address issues and maintain positive relationships • Build and foster relationships with external stakeholders including, but not limited to, local elected officials, industry coalitions, community partners, regulatory bodies, and neighbors/landowners within Serve Robotics markets • Maintain an internal government affairs database, ensure all contact or activities are recorded, and run reports, as needed • Represent the organization at government meetings, events, and forums, serving as a spokesperson and advocate for Serve Robotics operations • Develop and produce written and oral communications on Serve Robotics operations for public dissemination including one pagers, town halls, public testimony, etc • Provide regular reports and updates to senior management on government affairs activities, outcomes, and key performance indicators, as well as the performance and development of the government affairs team

Title: Photo Team Manager - Trenton, NJ Location: Trenton United States Job Description: Position Starts: June 29, 2026 This is a hybrid position. There is a combination of Remote + Onsite work at Various School Locations. You must reside in Trenton, NJ or the surrounding cities for this Seasonal Photo Team Manager position. Become Part of Our Growing Team! Are you a natural leader who thrives in a fast-paced, dynamic environment? Do you have a passion for photography and creating unforgettable moments for students? If so, we want YOU to join our growing team as a Seasonal Photo Team Manager and take charge of our school photography operations! WHY JOIN US? - Competitive Pay: $26.50-28.50/hour! - Full time status - eligible for healthcare benefits! - Seasonal Flexibility: Work from June through November (with a chance to extend into December depending on event schedules). - Average of 30+/hour work week with overtime opportunity/pay during peak weeks! - Paid training - no photography experience required! - Daily Pay Option: Get paid DAILY via #DailyPay #dailypaynation - Voluntary Benefits: Enjoy discounts and access to home and car insurance, pet insurance, travel perks, and more! YOUR ROLE: As a Photo Team Manager, you'll oversee and inspire your team of talented photographers to capture those magical moments for students K-12 and their families. This role involves a mix of leadership, training, logistics, and hands-on event management. You'll be the guiding force that ensures every school photo day runs smoothly and efficiently! Training: - 3-day paid "Train the Trainer" session located at JostensPIX Headquarters in MN plus paid virtual training sessions. - Identify a local location for pre-season Photographer training. - Partner with Training Specialist to train your team. - Provide on-the-job guidance for new hires throughout the season. SCHOOL PHOTOGRAPHY OPERATIONS: - Manage photo day logistics, ensuring the right number of photographers are scheduled for each event. - Research and determine centralized storage location for photography equipment. - Oversee equipment storage, organization, and coordination of equipment pickups with your team. - Coordinate weekly pickups with Event Leads for photography hard drives, etc. - Collect and prepare all photography gear for shipment to MN at the end of the season. EMPLOYEE MANAGEMENT: - Partner with HR to conduct interviews and hire Photographer. - Directly manage Photographers within the Hub. - Manage school assignments and Photographer scheduling for service area. - Ensure all details of each photo day event are clear to assigned photographers and school contacts through ongoing communication. - Establish expectations with photographers to ensure adherence of JostensPIX standards and attendance. - Attend/lead weekly, virtual team meetings. - Partner with Travel Coordinator for hotel reservation needs. - Oversee and approve Photographer expenses; manage overtime and travel needs. PHOTOGRAPHY EXECUTION: - Understand and execute JostensPIX photography in adherence with Jostens protocol. - Work some events as a Photographer or Event Lead when needed, providing hands-on support during peak days. - Attend 2-3 Photo Day events per week as additional support. - Ensure smooth operations, from setting up equipment to troubleshooting tech issues. (i.e. Photographer attendance, tech issues, etc.). - Ability to travel to schools within assigned Hub as needed. WHAT YOU BRING TO THE ROLE: - Leadership Experience: Proven success in managing teams and driving performance under pressure. - Education & Experience: A four-year degree or equivalent combination of education, customer service, and general business experience. - Communication Skills: Exceptional ability to connect with and lead a team, clients, and partners at all levels. - Organization & Attention to Detail: Ability to juggle multiple tasks without missing a beat. - Tech-Savvy: Comfortable using computers and learning new programs quickly. - Physical Stamina: Ability to lift and carry up to 50 lbs and maintain energy throughout busy photo days. - Flexibility: Willingness to work early mornings, evenings, and travel as needed within your assigned area. - Valid Driver's License: Access to a reliable, insured vehicle (public transportation isn't an option). Vehicle must be large enough to transport equipment as needed (i.e. sedan +) - Comfort with School Environments: Ability to interact with students of all ages and abilities, creating a positive and engaging atmosphere. - Professional Appearance: Maintain grooming and demeanor that reflects Jostens' corporate image. - Reliable Communication: Consistent access to a dependable cell phone and internet service to stay connected with the team and clients. Local Requirement: - May be required to complete additional background/health screenings as determined by state specific policies. Application Deadline: June 29, 2026 - This position will accept applications on an ongoing basis until filled. LOVE WHERE YOU WORK: - We care about your success. Work with a fun, supportive team focused on achieving the same goals. - We believe in rewarding you for your hard work. Competitive compensation with DailyPay option. Travel in the comfort of your own car getting paid for both time and mileage expenses! - We care about your health. We offer competitive healthcare benefits (health, dental, and vision coverage). - We invest in your future. We offer a 401K match, vested immediately! Discover more about a day in the life of Photographer here: https://youtu.be/02j-IB2MT58 ABOUT US: Jostens leads the student commemoration market and has been serving local communities for over 125 years. We work with thousands of K-12 schools, colleges and universities each year, and have the honor of partnering with beloved sports teams and esteemed organizations across the country. Our iconic products - like yearbooks, letter jackets, class jewelry and championship rings - keep meaningful traditions alive and inspire millions of people to celebrate their unique stories, milestone moments and biggest accomplishments every year. We have 13 first-class facilities across the globe, from North America to the Caribbean. Watch a short video about us here. AMERICANS WITH DISABILITIES ACT (ADA): Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3300. Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. California Privacy Policy: https://www.jostens.com/about/california-employee-privacy-policy

Role Description ActivTrak is seeking a Customer Success Manager (CSM) to manage an enterprise book of business. In this role, you'll build strong customer relationships, drive successful outcomes, and ensure satisfaction and retention through 1:1 customer success methodologies. This position is ideal for professionals who excel in fast-paced environments and have experience efficiently managing mid-market or enterprise books of business. Key Responsibilities: - Technical Excellence: - Develop deep product knowledge to map features to business outcomes and communicate roadmap insights. - Apply industry expertise to address customer challenges and position solutions against competitive offerings. - Analyze product usage data to identify patterns, calculate ROI, and quantify multiple value streams. - Manage technical integration understanding and basic troubleshooting. - Create and maintain detailed customer-facing documentation and resources. - Revenue Growth & Business Development: - Lead renewal conversations and secure commitments, identifying upsell triggers and expansion opportunities. - Create commercial solutions tailored to evolving customer needs. - Build multi-threaded customer relationships to penetrate accounts strategically and develop new use cases over time. - Collaborate with sales on handoffs and joint strategies for account growth. - Customer Engagement & Management: - Manage a portfolio of customers throughout their journey, understanding their unique needs and tailoring interactions to align customer goals with company objectives. - Implement scalable customer success workflows and operational excellence. - Proactively monitor customer health metrics to identify and mitigate risks. - Conduct strategic business reviews and success planning sessions. - Build success plans that ensure customers fully realize the value of the partnership. - Advocate for customers by providing product feedback to internal teams. - Leadership & Communication: - Build trust with key stakeholders through executive-level interactions. - Communicate clearly and concisely in both written and verbal formats, managing conflict resolution and navigating difficult conversations effectively. - Demonstrate critical thinking and develop creative solutions. - Guide customers through organizational change and address resistance. - Make autonomous decisions while knowing when to escalate appropriately. - Cross-Functional Collaboration & Process Improvement: - Build strong working relationships with Product, Marketing, Support, and Sales teams to align customer success initiatives with broader company goals. - Actively share customer feedback and insights with relevant teams to inform product development and marketing strategies. - Identify operational friction in day-to-day work and propose practical improvements with supporting context. - Participate in team pilots, process updates, or change initiatives, providing thoughtful feedback based on direct customer impact. - Create reusable frameworks, templates, and playbooks that benefit the broader team. Qualifications - 3+ years of experience in Customer Success or related roles with mid-market or enterprise customers. - Proven ability to manage numerous accounts using CS tools and methodologies. - Track record of driving retention, upsells, and renewals within a scalable model. - Strong data analysis skills to optimize account performance and inform decision-making. - Excellent cross-functional collaboration abilities. - Experience with conflict resolution and crisis management. - Exceptional presentation skills and data storytelling abilities. - Strong time management and prioritization skills. - Demonstrated ability to align customer needs with product features and company goals. - Self-directed work style with good judgment about when to escalate issues. Benefits - Competitive compensation and benefits. - Position is remote within the US. - Minimal travel. - Limited physical demands. Company Description This is an incredible opportunity to embark on an exciting journey with a dynamic, VC-backed company. If you have a proven track record of creative thinking, a drive for learning, and a deep commitment to collaboration, we want to talk to you! ActivTrak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.