Bright Horizons UK

• Coordinating and administering safeguarding governance processes • Ensuring safeguarding concerns, regulatory notifications, complaints and associated actions are managed, tracked and progressed in a timely, accurate and compliant manner • Acting as a central coordination point for safeguarding activity • Maintaining accurate documentation, monitoring and following up on open actions and regulatory activity • Ensuring leaders have visibility of safeguarding risks, actions and compliance obligations

• Responsible for leading and delivering safeguarding investigations across a range of complexity • Ensure safeguarding concerns are investigated thoroughly and effectively • Assess, monitor and manage actual or potential risks to children • Produce clear, accurate and evidence-based investigation reports, findings and recommendations • Handle sensitive information in accordance with data protection legislation

• Establish an understanding of the Bright Horizons environment, from applications to infrastructure, keeping up to date with material changes and future direction. • Develop and execute technological information security requirements and solutions to meet global regulations and policies and in conjunction with company standards. • Developing early warning systems to detect, respond and mitigate risks to both the business and customer environments. • Partnering closely within the security organization, infrastructure, and application development teams to harden accounts, platforms, and service structures to combat potential compromises. • Provide guidance to other teams and contractors at varied implementation levels. • Assist in the evaluation of 3 rd party vendors involved in information security projects and processes; partnering with selected vendors where needed. • Perform current system or platform security analysis and documentation. • Produce a quality work product while addressing risks and meeting allotted completion timeframes. • Perform vulnerability scanning and remediation efforts, coordinating with cross-functional teams. • Perform ad-hoc penetration testing targeting applications, networking equipment or a variety of endpoint operating systems to confirm status of vulnerabilities. • Keep up to date with information security trends, driving appropriate changes through the enterprise. • Conduct evaluations of new security technologies. • Provide information security expertise in infrastructure platform support throughout all phases of break-fix (problem identification, resolution, test, deployment, and turnover). • Review access logs and security alerts, promptly addressing issues where necessary. • Participate in breach and information security related investigations, documentation, and remediation. • Building and maintaining policies and reports for all security monitoring tools in corporate and public facing environments such as web and email DLP, SIEM, enterprise AV, IDS and AD. • Encourage and guide teams in the adoption of security best practices. • Participate in infrastructure strategic planning and budget process. • Effectively communicate relevant security information to superiors. • Resolve and/or escalate issues in a timely fashion. • Understand how to communicate difficult/sensitive information tactfully in both written and verbal conversations. • Keep teams well informed of security requirements and changes within the organization.

• Collaborate with stakeholders to develop and deliver career pathways, provider networks, and workforce education solutions. • Evaluate and recommend education providers, credentials, and learning solutions aligned with client needs and workforce trends. • Conduct research to identify workforce, learner, and organizational needs and translate insights into recommendations. • Present findings, recommendations, and product demonstrations to stakeholders, including executive leadership. • Partner with cross-functional teams on implementation, quality assurance, stakeholder alignment, and issue resolution. • Analyze labor market data to support career pathways, education strategies, and internal mobility initiatives. • Synthesize research, stakeholder feedback, and market insights into actionable strategies. • Track and analyze workforce education and provider performance data to support product strategy and continuous improvement

• Development, design, deliver and evaluate safeguarding training including face to face training, webinars and Brainshark’s to embed safeguarding knowledge. • Plan, conduct and summarise robust safeguarding investigations which meet the Safeguarding Threshold. • Support managers in preparing for ASV meetings. • Attend relevant external safeguarding meetings such as ASV, strategy meetings, etc. • Liaise with external agencies such as the police and LADO. • Collaborative critical review of safeguarding incidents to strengthen organisational learning. • Complete Safeguarding audit visits and triangulation visit which provides settings with clear learning and measurable actions. • Application of Coaching skills to aid DSL’s decision making. • Completing the Safeguarding data log accurately and in full. • Analysis of Quality data, Regulatory data and Safeguarding data to lead decision making as to where resource is dedicated. • Responsible For: Cancellation of safeguarding training in exceptional circumstances and categorising incident thresholds to determine level of investigation required.

• Provide dedicated leadership and coordination of incident, media, regulatory and stakeholder communications. • Manage high-risk situations with speed, clarity and control. • Develop consistent, well-judged communications that protect the organisation’s reputation. • Lead communications support for Taskforce (Lanark) activity and related developments. • Support management of sensitive and high-profile issues. • Coordinate messaging across multiple stakeholders. • Maintain clear records and oversight of communications activity across incidents and issues.

• Develop and manage a geographic sales territory or portfolio of accounts • Secure new business with enterprise accounts in the employee benefits space to attain individual sales goals and team/business unit growth objectives • Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates • Proactively identify and contact prospects to develop a substantial new business pipeline, and close business • Create urgency and interest in purchasing decisions through senior-level engagement at prospect accounts • Effectively manage the process of developing financial proposals, presentation materials, business case information and other supporting collateral, during the selling cycle • Provide leadership and direction to sales pursuit team and supporting resources in consulting, account management and other functions

• Deliver an end to end 360 recruitment service for Bright Horizons nursery settings • Work closely with stakeholders to deliver first class, end to end resourcing solutions, ensuring a high-touch candidate, and hiring manager experience that continually exceeds expectations • Deliver direct sourcing through the effective use of LinkedIn Recruiter, CV Databases, Job boards, campaigns, social media and your network, and headhunting techniques • Work in partnership with the business to identify content to drive out across out careers social channels which supports talent attraction and employer brand engagement • Manage all vacancies and candidates through effective management of the applicant tracking system (Workday) ensuring its consistently up to date and candidates/hiring managers are managed through all stages correctly • Deliver weekly MI on recruiting activity • Champion the use of RAF (Recommend a Friend) through stakeholders • Act as an ambassador of Bright Horizons, looking for constant opportunities to promote the employer brand, living the heart principles of Bright Horizons, and demonstrating passion for delivery of an outstanding recruitment service to the business. • Take ownership and accountability for meeting all recruiting needs of our nursery settings being relentless in your quest to deliver exceptional talent to Bright Horizons. • Understanding of market intelligence and trends • Identify opportunities to attend industry events to promote opportunities at Bright Horizons and to broaden your specialist knowledge • Regularly assess recruitment activities to ensure their effectiveness and success at achieving desired outcomes and ROI

• Support students and families through all aspects of the college admission process, including managing expectations and goals • Contribute to College Coach’s growth, employee satisfaction, and inclusive environment • Work with one Bright Horizons Scholar annually, providing pro-bono support to an under-resourced student through one of our community partnerships • Build on your admission experience to work with a diverse group of students and parents at various socioeconomic levels and help them successfully navigate the education system • Present on a full spectrum of educational topics, such as admission to four-year colleges, guidance for STEM applicants, and admissions basics for families new to the process • Collaborate with an experienced and engaged team of admissions and college finance experts to maintain up-to-date knowledge in the field • Work a flexible schedule, including some evening or weekend appointments • Participate in occasional work travel including our annual, in-person team meeting

• Be an expert on NAEYC accreditation processes and identified quality rating and improvement systems • Maintain expert level knowledge on QRIS systems in all states we operate in, as well as licensing criterion related to education and development • Support quality aspects of UPK initiatives, anticipating and responding to requirements and ensuring program compliance • Serve as a change agent using a variety of methods to improve adoption and fidelity of key education programs, resources, and initiatives • Be an expert on all internal and external quality measurement tools and contribute to projects improving field’s effective use of tools • Have a high-level of understanding of Discovery Driven Learning program, expectations, and all related resources • In partnership with department training teams, build educator and program leader knowledge and skills through communication, support, resource development and other identified methods • Take initiative to identify problems, propose solutions, and act with urgency; continuously support ongoing quality improvement processes and practices • Provide increased support, on-site and virtual, to identified centers with critical needs • Contribute to education and quality initiatives, projects, and pilots as assigned • Meet all evaluation, measurement, and reporting expectations • Keep abreast of educational trends and research and integrates this knowledge into work • Facilitate virtual or in-person training, as assigned • Build and sustain relevant internal and external partnerships