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BioRender Inc.

Remote Jobs

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

34 open rolesTeam 201-500Latest: Jul 9, 2026, 12:09 AM UTC
Software Development
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34 Jobs

BioRender Inc. logo

Customer Experience Specialist, Graphing

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Role Description The Customer Experience Specialist, Graphing is a dedicated subject matter expert responsible for owning the support experience for BioRender's data analysis product. This individual serves as the primary point of contact for all inbound data analysis inquiries from users and internal teams, delivering high-touch, personalized support to full-serve partners (institution and enterprise accounts). They act as a bridge between users, Product, and Engineering: translating customer feedback into actionable product insights while ensuring researchers receive confident, knowledgeable support calibrated to their level of expertise. This role initially supports general Customer Experience inquiries during onboarding and product ramp, then transitions to dedicated data analysis support as the beta launches and adoption scales. Responsibilities - Serve as BioRender's subject matter expert for the data analysis product, owning inbound support across live chat, email, and internal escalations. - Deliver dedicated, responsive support to full-serve partners, tailored to each account's needs and coordinating alongside Account Executives and Customer Success Managers. - Engage users via calls and video chats as needed to resolve inquiries and build trust in the product and BioRender's support experience. - Communicate data analysis concepts, statistical methods, and visualization best practices at the appropriate level for each user; from early-career researchers to experienced analysts. - Gather, synthesize, and relay user feedback to the Product team, identifying patterns that inform product development. - Partner with Engineering on escalations, bug reports, and deeper technical investigations. - Develop and maintain external knowledge base content as the product evolves. - Support general Customer Experience inbox inquiries during product ramp and as needed across the team. - Serve as the internal resource for data analysis questions across Customer Experience, Customer Success, and Sales. Qualifications - Degree in data analysis, statistics, biostatistics, life sciences, or a related field with a strong quantitative foundation. - Working understanding of how data analysis and visualization are applied in the life sciences: including statistical tests used in peer-reviewed publications, figure panels, posters, and grant applications. - Hands-on experience with analytical tools such as GraphPad Prism or similar. - Experience in a customer-facing support or specialist role, preferably in a SaaS or technical product environment. - Strong written and verbal communication skills with the ability to adjust technical depth based on the audience. - Comfort operating in ambiguity, able to build processes and documentation in a pre-launch or evolving product environment. - Self-directed with a bias toward action; proactively identifies issues and drives improvements without direction. Preferred - Familiarity with Zendesk, Slack, Looker, Hex, or similar support and data tooling. - Experience supporting scientific or research-oriented users. - Prior experience in an early-stage product or beta launch environment. Success Metrics - At 6 months: Can independently handle any data analysis inquiry with confidence, matching the user's level of expertise. Can be introduced to full-serve partners as BioRender's dedicated data analysis support contact. Supports general inbox inquiries and contributes to broader team initiatives as the product scales. - At 12 months: Recognized as the sole point of contact for all inbound data analysis support. Has built support processes and playbooks for data analysis that didn't previously exist. User conversations consistently inform internal product discussions and external knowledge base content. Operates as the primary CX partner to Engineering for data analysis escalations and investigations. Working Conditions - Remote-first; must be based in the US, Canada or Ireland. - Standard business hours with availability for live chat and scheduled calls. - Reports to the Customer Experience Manager. - No direct reports. Benefits - We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications! - BioRender is loved by millions! We have a world-class NPS and a community of loyal fans and users in 200+ countries! - Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies. - We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere. Company Description BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. By submitting this application, you consent to the processing of your personal data by BioRender in accordance with GDPR and our Privacy Policy.

United States + 2 moreAll locations: United States | Canada | Ireland
BioRender Inc. logo

Senior Culture & Events Manager

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Events23 days ago

Role Description We're looking for a Senior Culture & Events Manager to help shape and execute the experiences that make working here feel truly special. You'll work directly with our founders and People leadership to bring our culture to life through internal events, signature programs, and the everyday moments that make BioRender, BioRender. This role is highly cross-functional and highly visible. You won't be writing the cultural strategy in a vacuum: that comes from our founders and the leadership team in close partnership with you. What you will own is turning that vision into reality across a fast-growing, remote first, distributed team. This is a remote-first role within Canada, with regular travel to support company events and team offsites. What you'll do - Own internal events end-to-end: - Summer Synergy, team on-sites, local meetups, and recurring virtual programming (Big Donuts, lunch & learns, happy hours, socials) - Run our core culture programs: - tenure and life-gifting, Value Awards, and the rituals that recognize our people - Partner with managers: - own our manager culture training, helping new and existing managers role-model our values and use the tools available to lead their teams well - Measure what's working: - track engagement, gather feedback, and use it to prioritize what we do more (or less) of - Partner across the business: - collaborate with the founders, People team, and Office & Events team to keep the experience consistent and high-quality across everything we ship - Own our swag program: - shape BioRender's branded merch program in close in partnership with the founders Qualifications - Exceptional program manager/operator: You can run multiple programs in parallel, sweat the details, ship on time and use AI to streamline the work. - Events experience: You've planned and executed memorable events in a startup, agency, or hospitality environment. - Culture-first instincts: You care deeply about employee experience. You have great taste, high empathy, and the ability to read a room. - Strong stakeholder management: You are comfortable working directly with founders and executives - managing up, pushing back when needed, and earning trust quickly. - High resilience and comfort with ambiguity: You stay grounded when priorities shift. - Willingness to do the work: You're experienced enough to shape ideas but happy to roll up your sleeves on execution. Benefits - Opportunity to shape the culture of a company that genuinely invests in it. We're generous with our culture budget and care deeply about getting it right. - Work directly with founders and senior leadership who treat culture as core to the business, not a side project. - Real ownership: once we align on direction, you have the autonomy to run with execution. - Help build an employee experience that lets some of the most talented people in science communication do their best work. Company Description - We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications! - BioRender is loved by millions: We have a world-class NPS and a community of loyal fans and users in 200+ countries! - Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies. - We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere.

Canada
BioRender Inc. logo

Senior HR Business Partner

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Human Resources23 days ago

Role Description BioRender is looking for a Senior HR Business Partner to support our Go-to-Market teams as we continue to scale. You'll be a trusted partner to leaders, helping build high-performing teams, drive organizational effectiveness, and shape the employee experience across the business. This is an opportunity to go beyond traditional HRBP work. You'll combine strategic business partnering with operational ownership, while leveraging AI and automation to improve how we work and scale our People operations and programs. As a growing company, you'll have the chance to build new programs, influence company-wide initiatives, and make a meaningful impact every day. What you'll do - Partner closely with Go-to-Market leaders on team effectiveness, organizational design, workforce planning, performance and compensation management, and employee development. - Own and support key employee lifecycle processes, including leaves, offboarding, employee relations, and other People Operations initiatives. - Lead and contribute to high-impact People programs such as manager development, career growth frameworks, engagement initiatives, and performance reviews. - Use data, AI, automation, and operational excellence to streamline workflows, improve employee experience, and enable the People team to focus on high-value work. Qualifications - 5+ years of progressive HR experience, including experience as an HR Business Partner in a high-growth environment. - Proven experience supporting Go-to-Market functions and a genuine interest in partnering with these organizations. - Strong knowledge of Canadian employment law and HR practices. - A hands-on approach with the ability to balance strategic partnership and operational execution. - Experience using AI, automation, and data to improve people programs and processes. - Strong coaching, relationship-building, and stakeholder management skills. Benefits - We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications! - BioRender is loved by millions: We have a world-class NPS and a community of loyal fans and users in 200+ countries! - Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies. - We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere. Company Description BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. By submitting this application, you consent to the processing of your personal data by BioRender in accordance with GDPR and our Privacy Policy.

Canada
BioRender Inc. logo

Head of Graphing

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

General24 days ago

Role Description BioRender is hiring the first Head of BioRender Graphing. This person will own the product strategy, roadmap, and revenue for a product we just launched into a category that hasn’t seen real innovation in decades. The work is to find product-market fit, build against a deeply entrenched competitor, and grow Graphing into a business with the potential to be even larger than our flagship product given our existing distribution. You’ll report directly to the CPO and will need to work closely with leaders across engineering, go-to-market, and product marketing to get there. Product ownership is the primary lever, but the job is measured in product adoption and revenue. - Own the Graphing P&L as a true "GM” across both our full serve and self service motions: carry the revenue number and define the strategy to hit it, including pricing, packaging, acquisition, expansion, and retention. - Establish product-market fit by figuring out which scientists, workflows, and use-cases we win, and building toward that with conviction. - Develop and execute the roadmap by turning competitive insight, user research, and revenue data into clear product strategy and prioritization calls. - Shape go-to-market by partnering with product marketing on the product narrative, competitive positioning, and launch sequencing that GTM relies on. - Support and shift the company into a multi-product sales motion through sales enablement and direct involvement in deals. Qualifications - Proven track record building a 0-to-1 product and scaling it to meaningful ARR; you know what PMF feels like, and what it feels like when it’s not there yet. - An analytically rigorous business owner mindset; you have experience owning a P&L or hard revenue target, not just a roadmap, with a demonstrated ability to connect product decisions to business outcomes. - Experience competing in markets with deeply entrenched incumbents; you have a track record of navigating the product, positioning, and timing challenges that come with it. - Earns alignment without authority and builds credibility through insight; you bring the team along by being user obsessed and a simple and clear communicator, not through org chart leverage. - Comfort operating in unstructured, ambiguous environments where there is no playbook and the role is being built from scratch; you create clarity out of ambiguity. - Science background is a plus; but what matters most is you have curiosity about science and the ability to understand a user deeply and build for them. Benefits - We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications. - BioRender is loved by millions! We have a world-class NPS and a community of loyal fans and users in 200+ countries. - Our company is backed by top investors and accelerators like Y Combinator and Dimension Capital, and our financial performance exceeds that of top-tier SaaS companies. - We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere. Company Description BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. By submitting this application, you consent to the processing of your personal data by BioRender in accordance with GDPR and our Privacy Policy.

United States + 1 moreAll locations: United States | Canada
BioRender Inc. logo

Solutions Consultant

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Consultant25 days ago

Role Description As a Solutions Consultant you’ll sit at the intersection of science and software. You will serve as the strategic and scientific partner to our Account Executives, particularly on complex strategic and enterprise opportunities. You will bring deep scientific expertise and a strong understanding of how scientific teams operate, how they communicate, collaborate, publish, and share information across both technical and non-technical audiences. You’ll help customers map BioRender to their organizational workflows, processes, and communication needs. You will guide the technical and scientific narrative that shapes the sales process: - Conducting discovery - Leading demos - Identifying high-impact use cases - Advising on team-wide adoption strategies - Ensuring BioRender is positioned as the right scientific communication solution for their organization As an early member of the Solutions Consulting team, you'll help shape how the function scales, contributing to playbooks, best practices, and customer engagement strategies that future team members will build upon. This is a high-impact, highly collaborative role ideal for someone who possesses a deep sense of curiosity about science and scientists, and wants to accelerate scientific advancement through software. You can expect to work with customers both remotely and in person for onsite visits, with travel up to ~25% of the time. Qualifications - Advanced degree or deep experience in biology, life sciences, biotech, or a related scientific field (PhD or MSc strongly preferred) - Comfortable discussing how scientists generate, analyze, interpret, and communicate data - Experience in solutions architecture, solutions consulting, pre-sales, customer success, or a similar technical/scientific advisory role - Skilled at navigating complex buying processes and multi-stakeholder engagements across pharma, biotech, or research institutions - Able to connect product capabilities with scientific workflows, org-wide challenges, and customer business outcomes - Comfortable with ambiguity, excited to iterate on new processes - Able to distill complex science into clear narratives and inspire confidence with both scientific and executive audiences - Thrives cross-functionally and values supporting Sales, Product, CS, and Marketing Requirements - Experience with enterprise SaaS products in scientific or R&D-driven organizations (nice-to-have) - Prior experience in high-growth or startup environments (nice-to-have) - Familiarity with scientific communication or visualization workflows (nice-to-have) Benefits - Mission-driven work towards improving scientific communication and accelerating scientific discovery - World-class NPS and a community of loyal fans and users in 200+ countries - Backed by top investors and accelerators like Y Combinator - Remote-first with team members across Canada and the U.S. Company Description BioRender is the world’s leading platform for creating and managing scientific visuals. Over 1 million scientists and hundreds of biotech, pharma, and academic institutions rely on us to simplify communication in drug discovery, clinical research, publications, and beyond.

United States + 1 moreAll locations: United States | Canada
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Customer Success Manager

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Role Description We're looking for an experienced, commercially minded Customer Success Manager who thrives on ownership and autonomy. This is an opportunity to help shape what great customer success looks like while driving retention, expansion, and long-term customer value. As a Mid-Market Customer Success Manager, you will be accountable for driving renewals, expansion, and customer outcomes while acting as a strategic partner to scientific, operational, and procurement stakeholders. This role is well suited for someone who thrives in ambiguity and is comfortable working independently. What You’ll Be Doing - Own a Mid-Market book of business while driving renewals, expansion, and long-term customer retention. - Build trusted relationships with scientific, operational, and procurement stakeholders, positioning BioRender as a strategic partner in research and scientific communication. - Proactively identify renewal risks and growth opportunities, forecasting outcomes and partnering with Sales on expansion strategy where appropriate. - Drive customer adoption and value realization by aligning BioRender’s platform to real scientific workflows and institutional needs. - Surface and execute expansion opportunities through data-informed account planning and ongoing customer discovery. - Support onboarding and training as needed, with a focus on accelerating time-to-value rather than reactive support. - Collaborate cross-functionally with Sales, Product, Marketing, and Support to ensure customer needs are met and feedback is shared. Qualifications - 3–5+ years of experience in Customer Success, Account Management, or a similar client-facing role within a SaaS environment. - Demonstrated success owning the full commercial lifecycle of customer relationships, including end-to-end renewals, contract and pricing negotiations, contract execution, and revenue growth through expansion and upsell opportunities. - Strong ability to engage senior scientific and operational stakeholders and tailor value messaging to diverse audiences. - Familiarity with Customer Success metrics such as retention, expansion, renewal forecasting, and pipeline contribution. - Excellent communication, organization, and prioritization skills. - BSc or Master’s degree in Life Sciences is a plus. - Willingness to travel as needed (up to 20%). Benefits - We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications! - BioRender is loved by millions: We have a world-class NPS and a community of loyal fans and users in 200+ countries! - Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies. - We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere.

Northern America
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Customer Success Specialist

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Role Description We are seeking a proactive professional to join our team as an Academic Customer Success Manager (SMB), also known internally as a Customer Success Specialist. In this role, you will be responsible for building and maintaining strong B2B relationships with our SMB clients, driving retention, expansion, and user engagement. You will collaborate closely with BioRender users to ensure they have the best possible experience with our product. - Client Relationship Management: Proactively reach out to clients & decision-makers to position yourself as a trusted and strategic partner. Uncover our full-serve customer needs through discovery calls, maintain partnerships with our high-spend clients and proactively promote ongoing engagement with end-users. - Strategic Account Management: Deliver value that delights our users to drive engagement, encourage annual subscription renewal, and identify revenue growth opportunities. - Client Onboarding: Provide personalized training to clients by delivering webinars specializing in science communication topics. - Be a BioRender Product Expert: Speak to new and existing users of our platform to showcase new features. - Act as an Interdepartmental Liaison: Connect with various internal teams to ensure the customers’ needs are being fulfilled, contribute to the product, and assist other teams. - Create BioRender Champions: Cultivate customer advocates, understand user-critical use cases for product feedback, engage with customers for speaking opportunities and run marketing activities. Qualifications - Exceptional customer curiosity: You are genuinely interested in learning about the clients we serve, their goals, and their science communication pain points. - Strong organization and prioritization: You can use a compelling process to stay productive and prioritize based on our customers' and projects' changing needs. You are flexible, can quickly establish creative solutions to complex problems, and are not afraid of pivoting. - Flexible and adaptable: Comfortable in a dynamic and fast-paced environment, demonstrating resilience and flexibility in adapting to change and working through ambiguity. - A continuous improvement approach: You have a growth mindset, and you’re open to coaching and continuous feedback. - 1–2+ years of experience in customer success or account management. - Familiarity with key Customer Success metrics, including retention, expansion, and CSQLs. - Demonstrated success owning the full commercial lifecycle of customer relationships, including end-to-end renewals, contract and pricing negotiations, contract execution, and revenue growth through expansion and upsell opportunities. - Strong communication, interpersonal, and attention-to-detail skills. - Excellent organizational abilities with the capability to manage and prioritize multiple projects. Requirements - Bonus points if you have: - A BSc or Master’s degree in Life Sciences, or relevant experience in science knowledge translation. - Experience hosting virtual webinars, workshops, or events. - Extensive experience working with industry customers, preferably in BioTech or Pharma sectors. Benefits - We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications! - BioRender is loved by millions! We have a world-class NPS and a community of loyal fans and users in 200+ countries! - Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies. - We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere.

Northern America
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Customer Education Manager, Implementation

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Role Description BioRender is expanding with our new Graphing product and we need someone to own the launch experience end-to-end. As our first Implementation Specialist, you’ll be the dedicated expert ensuring every organization that adopts Graphing gets up and running quickly, confidently, and successfully. This is a high-impact, customer-facing role sitting within BioRender’s Customer Education team. You’ll design and deliver the onboarding programs, migration support, and training resources that make Graphing adoption frictionless while also scaling those programs across our full-serve customer base. This role is critical because: - Successful implementation is critical to long-term adoption and success. - You directly support positive renewal outcomes by setting customers up for success through successful activation and change management support. What You’ll Do: - Lead Graphing & New Product Launches - Own tiered post-sales launch support for new graphing accounts - including dedicated onboarding sessions, product guidance, and admin support. - Serve as the primary implementation point of contact for Graphing customers, from contract close through first meaningful activation. - Migration & Technical Onboarding - Lead migration support for customers transitioning from other graphing tools, ensuring a smooth and confidence-inspiring switch. - Set up and customize templates for new Graphing customers. - Build & Scale Onboarding Resources - Develop customized onboarding resources by user type, skill level, and product area (e.g., quick-start guides, training decks, video walkthroughs). - Create plug-and-play templates and setup assets that reduce time-to-value for every new Graphing user. - Scale effective onboarding across all accounts. - Optimize Internal Collaboration - Build standardized resources for CSMs to support effective onboarding like plug and play training decks and email templates. - Partner with CSMs to support effective Graphing launch onsites, where applicable. Qualifications - 3+ years in a customer-facing implementation, onboarding, solutions engineering, or technical CSM role at a SaaS company. - Experience with data analysis tools (Prism, R/ggplot, Python/matplotlib, SPSS, etc.) or a background in life sciences, biology, or a scientific discipline. - Proven track record of owning complex product launches or onboarding programs from design through delivery. - Strong ability to translate technical product features into clear, accessible training and documentation. - Excellent written and verbal communication — you can explain a complex concept clearly to a PhD researcher and a department admin. - Highly organized, self-directed, and comfortable operating in ambiguous, fast-moving environments. - Demonstrated empathy for the customer experience and a bias toward proactive, anticipatory support. Requirements - Bonus Points: - We love our users! Have experience using BioRender’s app. - Familiarity with Customer.io, Gainsight, Intercom, or similar CS/lifecycle platforms. - Experience building train-the-trainer programs or champion enablement models. - Comfort working cross-functionally with CSM’s, Product, Marketing, and Sales. Benefits - Mission-driven work: every customer you activate is a scientist who can now communicate their research more effectively. - High-ownership, high-impact role — you’re building something new, not inheriting a playbook. - Collaborative culture with strong CS leadership and cross-functional support. - Competitive compensation, benefits, and remote-first flexibility. - A product customers genuinely love — and a company on an extraordinary growth trajectory. Company Description BioRender is on a mission to accelerate the world’s ability to learn, discover, and communicate science. We build software for scientists — from academics to biotech enterprises — to create professional-grade scientific figures, presentations, and data visualizations. Trusted by over 2 million scientists across 200+ countries, BioRender is where the world’s best science gets communicated.

United States
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Customer Education Manager, Webinars & Training

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Manager37 days ago

Role Description BioRender’s webinars program is a powerful lever for driving platform engagement, and we’re now investing to take it to the next level. As our Customer Education Manager, Webinars & Training, you’ll be the face of BioRender’s live and scaled learning programs. You’ll own the execution of our webinar program including content development, upkeep and delivery while also building out formal training courses, certification programs, and digital learning paths that make BioRender mastery accessible to every user, everywhere. This role sits within the Customer Education team and works in close partnership with CSMs, Account Executives, and Marketing with a goal to increase active users and make education a core revenue lever at scale. What You’ll Do - Own and Elevate the Webinar Program - Serve as the primary host, facilitator, and face of BioRender’s 1:many webinar program — delivering live sessions that are engaging, high-quality, and grounded in adult-learning principles. - Own the execution of the full webinar calendar: planning with our team, content development, promotion coordination, and delivery. - Help to introduce localization across timezones and languages to expand global reach and accessibility. - Expand content variety — from platform how-tos and feature deep-dives to use-case-based sessions and Q&A formats. - Design and maintain standardized CSM-facing webinar playbooks, email templates, and modular slide decks so CSMs can promote and support sessions without building from scratch. - Deliver Specialized 1:1 Training for Enterprise Accounts - Lead dedicated, customized training sessions for high-ARR enterprise accounts — tailoring content to their team’s specific use cases, workflows, and skill levels. - Help develop a scaled process for CSMs requesting live webinars through our team. - Support champions with train-the-trainer resources and internal rollout materials. - Build Formal Training Programs & Certifications - Design and deliver structured learning paths for different user types — new users, power users, admins, and scientific roles. - Create digital learning courses that complement live webinars and enable self-paced skill-building at scale. Qualifications - 3+ years in a customer education, training, instructional design, or customer-facing enablement role at a SaaS company. - Background in life sciences, biology, or a scientific discipline — or deep familiarity with how scientists work and communicate. - Have experience using the BioRender system — we love our users! - Proven experience designing and delivering engaging live webinars or training sessions to large, diverse audiences. - Strong on-camera and on-stage presence — you’re a confident, polished communicator who can hold a room (virtual or otherwise) with both scientists and executives. - Experience building structured learning programs: courses, certifications, or multi-session training curricula. - Ability to create content independently — scripts, slide decks, facilitation guides, and follow-up materials. - Data-driven mindset: you track what’s working, iterate quickly, and can tie education programs to business outcomes. - Highly organized and self-directed — you can manage a complex webinar calendar while simultaneously building longer-term training infrastructure. - Collaborative and cross-functional — you work naturally with CS, Marketing, and Product to align programs with business priorities. Bonus Points - Experience with instructional design frameworks. - Familiarity with webinar platforms like Zoom Webinars, and LMS or course-authoring tools (Teachable, Thinkific, Articulate, etc.). - Experience building train-the-trainer programs or champion advocacy models. - Comfort with localization strategy — adapting content for different regions, timezones, and languages. - Familiarity with lifecycle marketing or CS platforms (Customer.io, Gainsight, Intercom). Benefits - Mission-driven work: every webinar you run and every course you build helps scientists do their best work. - High-ownership role — you’re the face of our learning programs and have real latitude to shape what they become. - A product that customers genuinely love, with strong word-of-mouth and a highly engaged user community. - Collaborative culture with strong CS leadership and a team that moves fast and backs its work with data. - Competitive compensation, benefits, and remote-first flexibility. Company Description BioRender is on a mission to accelerate the world’s ability to learn, discover, and communicate science. We build software for scientists — from academics to biotech enterprises — to create professional-grade scientific figures, presentations, and data visualizations. Trusted by over 2 million scientists across 200+ countries, BioRender is where the world’s best science gets communicated.

Worldwide
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EMEA Sales Manager

BioRender Inc.

BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Sales60 days ago

Role Description As we continue to scale globally, we’re expanding our GTM presence in Ireland to support our growing EMEA business. We’re looking for our first EMEA sales leader to support our recent expansion in Ireland, leading and developing a team of Account Executives and BDRs while playing a hands-on role in driving revenue and shaping how we scale across the region. As part of the founding European team, you’ll partner closely with senior sales leadership to help scale our Ireland-based team. This is a high-impact role that combines strategic leadership with hands-on execution. You’ll play a key role in shaping our go-to-market approach while staying close to the day-to-day by coaching reps, supporting deals, and driving performance. This role is ideal for someone who thrives in fast-paced, high-growth environments and enjoys balancing strategy with hands-on involvement. What You’ll Do - Lead & Develop the Team - Manage, coach, and support a team of Account Executives and BDRs through regular 1:1s, deal reviews, and performance conversations - Foster a strong, collaborative, and high-performance culture - Support hiring and onboarding as the team continues to grow - Drive Revenue & Execution - Own team pipeline and revenue performance against targets - Lead from the front by joining calls, supporting deal strategy, and helping move key opportunities forward - Ensure strong execution across both inbound and outbound sales motions - Strengthen GTM Strategy - Partner with senior sales leadership to refine and execute our EMEA go-to-market approach - Provide feedback from the field to help shape strategy on new market entry - Collaborate cross-functionally with Marketing, Customer Success, and Product - Build & Optimize Processes - Help evolve sales processes, playbooks, and forecasting discipline - Track performance metrics and use data to drive continuous improvement - Maintain strong CRM hygiene and pipeline visibility Qualifications - 6–10+ years of experience in B2B SaaS sales, including 3–5 years managing high-performing, outbound-focused sales teams (BDRs and AEs) - Exposure to EMEA markets or distributed teams - A strong track record as a top-performing individual contributor - Experience working in high-growth or startup environments - A player-coach mindset with comfort leading while staying hands-on - Proven ability to drive pipeline and revenue outcomes - Strong communication and collaboration skills across teams Nice to have - Experience selling into life sciences, biotech, or technical users - Experience partnering closely with or leading cross-functional GTM teams (e.g., Customer Success, Partnerships, or RevOps) - Familiarity with full customer lifecycle ownership, including post-sale engagement, expansion, and retention strategies Benefits - We are mission-driven: we work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery. BioRender figures have appeared in more than 54,000 publications! - BioRender is loved by millions: We have a world-class NPS and a community of loyal fans and users in 200+ countries! - Our company is backed by top investors and accelerators like Y Combinator, and we are on a growth trajectory comparable to many top-performing SaaS companies - We’re remote-first with team members across Canada and the U.S., offering you the flexibility to work from anywhere. Company Description BioRender is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. By submitting this application, you consent to the processing of your personal data by BioRender in accordance with GDPR and our Privacy Policy.

EMEA
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