Athletes Unlimited

• Gain Real-World Experience: Work on live projects that will directly impact AU’s overall goals under the mentorship of an AU employee • Engage with Senior Leaders: Get direct access to and insights from the executives shaping the future of our leagues • Develop Professionally: Develop and refine your skill set through project based work and professional workshops, culminating in a capstone project and presentation • Support day-to-day IT operations during the AUSL Season across helpdesk, systems administration, and SSO configuration. • Take on applied AI development work — designing, coding, and deploying AI agents and automated workflows for internal departments. • Triage, manage, and resolve Level 1 IT support tickets using the organization's ticketing system. • Perform hardware and software break/fix support for end users across departments. • Document issue resolution steps and contribute to the internal IT knowledge base. • Assist with Single Sign-On (SSO) configuration and SAML 2.0 integration for organizational applications. • Manage user accounts, groups, organizational units (OUs), and shared drives within Google Admin Console. • Build and test multi-step agentic workflows where AI models reason across tools, retrieve context, and take actions.

Role Description This summer, Athletes Unlimited invites rising college seniors to become a part of an exciting softball season! As the Athletes Unlimited Softball League debuts our city-based model this year, you’ll work alongside our team to support the success of this inaugural season. Our five-week internship program is designed to enrich your professional toolkit through hands-on projects and workshops, with the goal of providing the skills and confidence to build your career in this industry. - Gain Real-World Experience: Work on live projects that will directly impact AU’s overall goals under the mentorship of an AU employee. - Engage with Senior Leaders: Get direct access to and insights from the executives shaping the future of our leagues. - Develop Professionally: Develop and refine your skill set through project-based work and professional workshops, culminating in a capstone project and presentation. Project Dates: June 29, 2026 - July 31, 2026 Expected Hours: 25 hours/wk Qualifications - Rising senior currently enrolled at an accredited college or university. - Legal authorization to work in the United States. Requirements - Availability for the project dates of June 29, 2026 - July 31, 2026 for approximately 25 hours each week. - Digital Systems: Semrush (shared login), Wordpress, WIT, DataTalks, Google Analytics, and Data Studio. Benefits - The rate for this internship is $20/hr. Company Description Named one of Sports Business Journal's Best Places to Work in Sports (2024/2025), Athletes Unlimited owns and operates professional women’s sports leagues featuring world-class competition and fan experience. Digital Fan Engagement’s mission is to grow audiences, strengthen engagement, and provide actionable insights to the broader organization. Our focus in 2026 is to utilize our unified, data-informed foundation to drive growth, optimize performance, and unlock new value for partners, internal stakeholders, and fans. - As the website team, our goal is to provide an engaging digital hub of information for all the Athletes Unlimited leagues. - Our strategy to drive commercial growth and convert casual fans to league-loyalists includes building brand awareness through storytelling, generating leads through fan activations, and deploying web enhancements to improve the user experience.

Role Description This summer, Athletes Unlimited invites rising college seniors to become a part of an exciting softball season! As the Athletes Unlimited Softball League debuts our city-based model this year, you’ll work alongside our team to support the success of this inaugural season. Our five-week internship program is designed to enrich your professional toolkit through hands-on projects and workshops, with the goal of providing the skills and confidence to build your career in this industry. - Gain Real-World Experience: Work on live projects that will directly impact AU’s overall goals under the mentorship of an AU employee. - Engage with Senior Leaders: Get direct access to and insights from the executives shaping the future of our leagues. - Develop Professionally: Develop and refine your skill set through project-based work and professional workshops, culminating in a capstone project and presentation. Project Dates: June 29, 2026 - July 31, 2026 Expected Hours: 25 hours/wk Qualifications - Rising senior currently enrolled at an accredited college or university. - Legal authorization to work in the United States. Requirements - Availability for the project dates of June 29, 2026 - July 31, 2026 for approximately 25 hours each week. - Digital Systems: Semrush (shared login), Wordpress, WIT, DataTalks, Google Analytics and Data Studio. Benefits - The rate for this position is $20/hr. Company Description Athletes Unlimited owns and operates professional women’s sports leagues featuring world-class competition and fan experience. Digital Fan Engagement’s mission is to grow audiences, strengthen engagement, and provide actionable insights to the broader organization. Our focus in 2026 is to utilize our unified, data-informed foundation to drive growth, optimize performance, and unlock new value for partners, internal stakeholders, and fans. - As the website team, our goal is to provide an engaging digital hub of information for all the Athletes Unlimited leagues. - Our strategy to drive commercial growth and convert casual fans to league-loyalists includes building brand awareness through storytelling, generating leads through fan activations, and deploying web enhancements to improve the user experience.

Role Description Named one of Sports Business Journal's Best Places to Work in Sports (2024/2025), Athletes Unlimited owns and operates professional women’s sports leagues featuring world-class competition and fan experience. This summer, Athletes Unlimited invites rising college seniors to become a part of an exciting softball season! As the Athletes Unlimited Softball League debuts our city-based model this year, you’ll work alongside our team to support the success of this inaugural season. Our five-week internship program is designed to enrich your professional toolkit through hands-on projects and workshops, with the goal of providing the skills and confidence to build your career in this industry. - Gain Real-World Experience: Work on live projects that will directly impact AU’s overall goals under the mentorship of an AU employee. - Engage with Senior Leaders: Get direct access to and insights from the executives shaping the future of our leagues. - Develop Professionally: Develop and refine your skill set through project-based work and professional workshops, culminating in a capstone project and presentation. Project Dates: June 29, 2026 - July 31, 2026 Expected Hours: 20/wk Qualifications - Rising college senior pursuing a degree in IT, Computer Science, Software Engineering, AI, or a related field. - Proficiency in at least one programming language — Python (preferred), JavaScript, or Google Apps Script — with the ability to write, debug, and extend code independently. - Hands-on experience or coursework involving AI/LLM integration: calling APIs (OpenAI, Google Gemini, Anthropic Claude, etc.), building prompt chains, or developing agent-based applications. - Familiarity with REST API concepts — including authentication (OAuth 2.0, API keys), JSON handling, and working with third-party service integrations. - Understanding of or exposure to agentic AI frameworks and concepts such as LangChain, RAG (Retrieval-Augmented Generation), function calling, or tool use patterns. - Foundational knowledge of Google Workspace (Gmail, Drive, Admin Console, Meet) and Google Cloud Platform basics. - Understanding of SAML 2.0, OAuth 2.0, and SSO concepts. - Familiarity with basic networking and operating systems (Windows, macOS, ChromeOS). - Strong written communication skills; able to document technical systems clearly for both developer and non-technical audiences. - Relevant certifications are a plus: Google IT Support Certificate, CompTIA A+, Google Cloud AI Fundamentals, or DeepLearning.AI courses in LLM application development. - Legally authorized to work in the United States. Requirements - Triage, manage, and resolve Level 1 IT support tickets using the organization's ticketing system. - Perform hardware and software break/fix support for end users across departments. - Document issue resolution steps and contribute to the internal IT knowledge base. - Escalate complex issues to senior IT staff with clear problem summaries and diagnostic steps taken. - Assist with Single Sign-On (SSO) configuration and SAML 2.0 integration for organizational applications. - Support user provisioning, deprovisioning, and role-based access control (RBAC) within Google Workspace. - Help enforce multi-factor authentication (MFA) policies and monitor access compliance. - Manage user accounts, groups, organizational units (OUs), and shared drives within Google Admin Console. - Configure Google Workspace policies including device management (MDM), data loss prevention (DLP), and security settings. - Support email routing, alias management, and calendar resource configuration. - Build and test multi-step agentic workflows where AI models reason across tools, retrieve context, and take actions. - Implement function calling/tool use patterns to connect LLMs to live data sources, Google Sheets, internal APIs, or third-party services. - Conduct structured testing of agent outputs — including edge case handling, hallucination checks, and regression testing after prompt or model updates. - Participate in the full AI project lifecycle: stakeholder requirements gathering, solution design, development, QA, deployment, and post-launch monitoring and iteration. - Document all builds with architecture diagrams, data flow specs, prompt libraries, and developer handoff notes to ensure maintainability beyond the internship. - Assist in establishing safety guardrails, escalation logic, and human-in-the-loop checkpoints within agent workflows. - Collaborate with department leads to evaluate, deploy, and configure AI productivity tools. - Support rollout of AI-assisted tools for content drafting, meeting summarization, and data analysis across teams. - Create onboarding materials, training guides, and internal wikis to help staff adopt and effectively use new AI tools. - Monitor alerts from Google Workspace security dashboards and escalate anomalies. - Monitor Endpoint Security, and take action on outstanding alerts. - Monitor Okta logs and report anomalies. Benefits - The rate for this internship is $20/hr. Company Description Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.

Role Description This summer, Athletes Unlimited invites rising college seniors to become a part of an exciting softball season! As the Athletes Unlimited Softball League debuts our city-based model this year, you’ll work alongside our team to support the success of this inaugural season. Our five-week internship program is designed to enrich your professional toolkit through hands-on projects and workshops, with the goal of providing the skills and confidence to build your career in this industry. - Gain Real-World Experience: Work on live projects that will directly impact AU’s overall goals under the mentorship of an AU employee. - Engage with Senior Leaders: Get direct access to and insights from the executives shaping the future of our leagues. - Develop Professionally: Develop and refine your skill set through project-based work and professional workshops, culminating in a capstone project and presentation. Project Dates: June 29, 2026 - July 31, 2026 Expected Hours: 20/wk Qualifications - Rising college senior pursuing a degree in IT, Computer Science, Software Engineering, AI, or a related field. - Proficiency in at least one programming language — Python (preferred), JavaScript, or Google Apps Script. - Hands-on experience or coursework involving AI/LLM integration: calling APIs (OpenAI, Google Gemini, Anthropic Claude, etc.), building prompt chains, or developing agent-based applications. - Familiarity with REST API concepts — including authentication (OAuth 2.0, API keys), JSON handling, and working with third-party service integrations. - Understanding of or exposure to agentic AI frameworks and concepts such as LangChain, RAG (Retrieval-Augmented Generation), function calling, or tool use patterns. - Foundational knowledge of Google Workspace (Gmail, Drive, Admin Console, Meet) and Google Cloud Platform basics. - Understanding of SAML 2.0, OAuth 2.0, and SSO concepts. - Familiarity with basic networking and operating systems (Windows, macOS, ChromeOS). - Strong written communication skills; able to document technical systems clearly for both developer and non-technical audiences. - Relevant certifications are a plus: Google IT Support Certificate, CompTIA A+, Google Cloud AI Fundamentals, or DeepLearning.AI courses in LLM application development. - Legally authorized to work in the United States. Requirements - Triage, manage, and resolve Level 1 IT support tickets using the organization's ticketing system. - Perform hardware and software break/fix support for end users across departments. - Document issue resolution steps and contribute to the internal IT knowledge base. - Escalate complex issues to senior IT staff with clear problem summaries and diagnostic steps taken. - Assist with Single Sign-On (SSO) configuration and SAML 2.0 integration for organizational applications. - Support user provisioning, deprovisioning, and role-based access control (RBAC) within Google Workspace. - Help enforce multi-factor authentication (MFA) policies and monitor access compliance. - Manage user accounts, groups, organizational units (OUs), and shared drives within Google Admin Console. - Configure Google Workspace policies including device management (MDM), data loss prevention (DLP), and security settings. - Support email routing, alias management, and calendar resource configuration. - Build and test multi-step agentic workflows where AI models reason across tools, retrieve context, and take actions. - Implement function calling/tool use patterns to connect LLMs to live data sources, Google Sheets, internal APIs, or third-party services. - Conduct structured testing of agent outputs — including edge case handling, hallucination checks, and regression testing after prompt or model updates. - Participate in the full AI project lifecycle: stakeholder requirements gathering, solution design, development, QA, deployment, and post-launch monitoring and iteration. - Document all builds with architecture diagrams, data flow specs, prompt libraries, and developer handoff notes to ensure maintainability beyond the internship. - Assist in establishing safety guardrails, escalation logic, and human-in-the-loop checkpoints within agent workflows. - Collaborate with department leads to evaluate, deploy, and configure AI productivity tools. - Support rollout of AI-assisted tools for content drafting, meeting summarization, and data analysis across teams. - Create onboarding materials, training guides, and internal wikis to help staff adopt and effectively use new AI tools. - Monitor alerts from Google Workspace security dashboards and escalate anomalies. - Monitor Endpoint Security, and take action on outstanding alerts. - Monitor Okta logs and report anomalies. Benefits - The rate for this position is $20/hr. Company Description Athletes Unlimited owns and operates professional women’s sports leagues featuring world-class competition and fan experience. As a company, we share a vision to change the world for the better and believe in the power of sports to tear down barriers. We will Be Unlimited in our pursuit to intentionally create an environment where every individual can be their authentic self. Athletes Unlimited is an Equal Opportunity Employer and does not discriminate in its hiring process based on race, religion, national origin, age, marital status, sexual orientation, gender expression, pregnancy status, parental status, or other applicable legally protected characteristics.

• Manage all customer inquiries via email correspondence • Resolve issues including: • Shipping delays • Returns & exchanges • Product inquiries • Maintain fast response times and consistent brand voice • Deliver a positive, fan-first experience in every interaction • Partner with fulfillment / ops teams to ensure accurate order processing • Monitor order flow and flag issues proactively • Help maintain FAQ templates • Track common issues and customer feedback trends • Share insights to improve project quality, site experience, and shipping/fulfilment processes • Ensure all communication reflects AU values: inclusive, fun, innovative • Turn problems into positive brand interactions

• Oversee day-to-day operations of pop-up shops at events • Lead setup and teardown for each location • Ensure clean, organized, high-performing retail environments • Manage inventory flow, restocks, transfers, and stock organization • Execute and maintain planograms • Ensure all displays are on-brand and optimized for sales • Align merchandising with promotions and storytelling • Train and schedule part-time retail staff • Lead on-site teams during events • Provide coaching, feedback, and motivation • Model strong customer service on the floor • Ensure exceptional in-person fan interactions • Resolve issues quickly and professionally • Bring energy and engagement to the retail space • Use data to adjust staffing and merchandising • Track and report sales performance, product movement, and event insights (including attendance) • Coordinate with Retail Buying, League Operations, and Warehouse Operations • Support activations and special programs

• Execute the overall social content strategy for two AUSL teams, including overseeing the content calendar, publishing content, and community engagement across your assigned teams, channels and audiences • Work collaboratively across the broader content team (Graphics, Video, Photo) to ideate the creation of social media content • Partner alongside internal stakeholders to publish engaging content that helps drive engagement and revenue as it pertains to Partnerships, Ticketing, Marketing and Impact • Work with the social media team to ideate social planning and publishing cadence around AUSL league initiatives, team based content series, athletes, plus tentpole campaigns, and other content initiatives • Sort and execute social content requests from internal and external stakeholders • Capture and edit content while on-site at games and events, while remaining consistent with team and brand messaging • Manage social freelancers to help with in season content publishing and production • Leverage social reporting to identify areas of improvement and/or growth with an open-minded ‘test and learn’ approach

• Own the end-to-end email and SMS strategy to drive measurable business impact and improve how we communicate with our fans at scale • Serve as the subject matter expert for email and SMS best practices, deliverability, accessibility, and regulatory compliance • Oversee planning, creation, QA, and deployment of all email and SMS campaigns and automated journeys • Translate organizational priorities into a clear fan communication roadmap, balancing campaigns, automation, and testing • Partner with internal teams to ensure messaging and design is clear, compelling, and on-brand • Work cross functionally to drive segmentation, personalization, and content improvements, as well as deliver cohesive omnichannel experiences • Continuously test and optimize email content, timing, cadence, and templates to improve performance • Build and maintain clear reporting dashboards to communicate performance and impact to stakeholders • Use performance insights to inform strategy, experimentation, and cross-channel coordination

Named one of Sports Business Journal's Best Places to Work in Sports (2024/2025), Front Office Sports' Most Impactful Sports Organizations (2024), and Fast Company’s Most Innovative Companies (2023), Athletes Unlimited owns and operates professional women’s softball, volleyball, and basketball leagues featuring world-class competition and fan experience. Athletes Unlimited stands out as an organization driven by the athletes that play in the leagues, with athlete representation on the company’s board of directors, each league led by a Player Executive Committee, and players sharing in long-term profits of the company, all while being proactive in shaping policies supporting the women that play in the league. Athletes Unlimited is the first professional sports league to be organized as a Public Benefit Corporation. For more information, visitAUProSports.com. We change the game with faster play, and new team rosters every week, delivering thrilling entertainment in which every moment counts. We provide our team of enthusiastic, collaborative innovators with a next-generation workplace with unlimited PTO, competitive health insurance, professional development opportunities, and more so that we can build the future of professional sports. Are you Unlimited? Athletes Unlimited is looking for a Senior Manager, Database Communications to lead strategy and execution of our email and SMS programs across the full fan lifecycle from acquisition through retention. This position is full-time and reports to the VP, Digital Fan Engagement. Responsibilities - Own the end-to-end email and SMS strategy to drive measurable business impact and improve how we communicate with our fans at scale  - Serve as the subject matter expert for email and SMS best practices, deliverability, accessibility, and regulatory compliance - Oversee planning, creation, QA, and deployment of all email and SMS campaigns and automated journeys - Translate organizational priorities into a clear fan communication roadmap, balancing campaigns, automation, and testing - Partner with internal teams to ensure messaging and design is clear, compelling, and on-brand  - Work cross functionally to drive segmentation, personalization, and content improvements, as well as deliver cohesive omnichannel experiences - Continuously test and optimize email content, timing, cadence, and templates to improve performance - Build and maintain clear reporting dashboards to communicate performance and impact to stakeholders - Use performance insights to inform strategy, experimentation, and cross-channel coordination