Attain

• Administer and improve Microsoft Intune, Jamf Pro, Microsoft Entra ID, and core Microsoft 365 services. • Manage device enrollment, configuration profiles, compliance policies, application deployment, patching, and endpoint lifecycle activities. • Troubleshoot Windows, macOS, authentication, access, application, and policy issues. • Review and improve Conditional Access, role assignments, device-based access, and least-privilege controls. • Develop PowerShell scripts and automation to reduce manual administration and remediate recurring issues. • Perform root-cause analysis and implement long-term fixes for recurring platform issues. • Maintain technical documentation and provide knowledge transfer to the internal IT team.

Role Description Tango’s system implementation and support follows the process of requirements, design, configure/build, test and remediate, deploy, and support. The Services and Support teams in the Bangalore office work directly with Tango’s US based teams and with clients across the globe. The role requires candidates to work across the following areas: - System design and configuration - Report design/development - Testing - Data conversion - Integration design - Support Qualifications - Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or other computer related disciplines - 3-6 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements - Experience with working on Jira, Zendesk and similar tools. - Extensive experience working with system implementation, reporting, back-end database management (e.g.: Oracle, Teradata) and/or ETL interfacing (e.g.: Informatica, SSIS) technologies - Hands-on experience in Power BI, Tableau, and Qlik Requirements - Ability to communicate effectively with international team members and clients - Ability to effectively and quickly understand business processes and understand how technology enables those processes - Good understanding of SDLC or software implementation lifecycle (applications like SAP, Oracle, or other ERP or web applications) - Prior system configuration experience based on design specifications is a plus. The role will focus on configuration of a proprietary application based on Oracle’s ADF (Application Development Framework). No prior Oracle or ADF experience necessary. - Investigates and reproduces issues, provides fixes and workarounds and verifies changes and ensures continued support of the software solution - Ability to investigate challenging tickets from Client and close the tickets - Monitor and own all support related metrics including ticket backlog, average time to close, workload distribution, first response time, resolution time and ticket escalations - Strong understanding of databases like Oracle, SQL Server etc. - Strong Excel skills - Strong SQL skills - Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion - Collaborate with other team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions. Summarize and present results to team members and clients globally - Understand technical requirements to ensure accurate understanding and implementation - Experience or familiarity with Business Intelligence and Data Visualization tools (Power BI / Tableau / Qlik) is good to have. Ability to work with data and derive meaningful insights through reports or dashboards will be an added advantage. - This role has the potential to grow into gaining extensive knowledge within multiple client areas with the ability to provide consulting and expertise on business processes - Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects - Willingness to travel internationally as needed to work with client - Willingness to work from 3 PM IST to 12 AM IST with appropriate breaks for meals Benefits - Need for immediate joining. - Work from home.

• TRIRIGA Platform Development: Configure and develop solutions using IBM TRIRIGA Application Builder, UX Designer, and Application Administration tools. • Design and implement business objects, forms, workflows, state transitions, and notifications. • Configure and maintain TRIRIGA Integration Objects (IO), DataConnect, and ETL processes. • Support application upgrades, deployments, and environment management activities. • Configure and support Lease Administration modules within TRIRIGA. • Manage lease critical dates, payment schedules, rent escalations, renewals, and compliance tracking. • Collaborate with business stakeholders to gather and translate real estate and lease management requirements into TRIRIGA solutions. • Develop and maintain BIRT reports and custom reporting solutions. • Configure KPIs, scorecards, and operational dashboards. • Support data extraction, analysis, and reporting requirements across Real Estate and Facilities functions. • Design and support integrations between TRIRIGA and external enterprise systems. • Troubleshoot data synchronization and integration issues. • Support data migration, validation, and reconciliation activities.

• Design and develop responsive user interfaces using the TRIRIGA UX Framework. • Build custom applications and user experiences leveraging ReactJS, Angular, JavaScript, HTML, and CSS. • Develop reusable UI components and modern user interaction patterns. • Optimize application performance and usability across devices and browsers. • Develop executive and operational dashboards using TRIRIGA data sources. • Create visualizations using Google Charts and TRIRIGA KPI widgets. • Build interactive reporting interfaces and analytical views. • Customize TRIRIGA UX applications and portal experiences. • Develop and maintain integrations between TRIRIGA backend services and front-end applications. • Configure and extend Perceptive Apps and Polymer-based UI components where applicable. • Work closely with TRIRIGA functional consultants and business stakeholders to translate requirements into intuitive user experiences. • Conduct UI reviews and recommend usability improvements. • Support UX modernization initiatives across TRIRIGA applications.

Role Description We are seeking a highly motivated Software Support Analyst who combines strong technical troubleshooting skills with a passion for customer success. The ideal candidate thrives in a fast-paced environment, takes ownership of complex issues from identification through resolution, continuously improves support processes, and builds strong relationships with clients and internal teams. The candidate should demonstrate a proactive mindset, strong analytical thinking, and a commitment to delivering exceptional service and business value. Key Responsibilities - Manage and triage client-reported incidents, service requests, and production support tickets, ensuring timely first response, investigation, resolution, and proactive communication. - Analyze, reproduce, and troubleshoot complex application issues by collaborating with Development, QA, PL/SQL, Services, and Infrastructure teams. - Perform root cause analysis and provide workarounds, fixes, and recommendations to minimize business impact. - Own support cases from initiation through closure, ensuring adherence to SLAs and support metrics. - Conduct post-deployment validation and production verification activities to ensure successful releases and uninterrupted business operations. - Configure and maintain application components including Labels, Lists of Values (LOVs), JSON configurations, workflows, and other system settings based on business requirements. - Support integration processes by monitoring inbound and outbound file transactions, validating processed data, investigating failures, and resolving exception scenarios. - Develop and maintain Business Intelligence (BI) reports and dashboards to support operational and business reporting requirements. - Perform data analysis and validation using SQL and Oracle databases to troubleshoot issues and verify application functionality. - Coordinate with leadership, stakeholders, and cross-functional teams to communicate issue status, risks, escalations, and resolution plans. - Independently manage assigned client accounts, ensuring application stability, proactive issue resolution, and overall customer success. - Document troubleshooting procedures, knowledge articles, support processes, and best practices to improve operational efficiency. - Monitor and contribute to key support metrics such as ticket backlog, response time, resolution time, and escalation management. - Act as a trusted advisor to customers by understanding business processes and recommending best practices to improve system adoption and operational efficiency. - Identify recurring issues and collaborate with Product and Engineering teams to eliminate root causes and improve product stability. - Create and maintain knowledge articles, support runbooks, troubleshooting guides, and standard operating procedures. - Recommend process automation opportunities and continuous improvements that enhance support efficiency and customer satisfaction. Qualifications - Strong understanding of ERP applications, enterprise software support, and business process workflows. - SaaS Support experience for 2-3 years. - Experience working with Oracle databases and strong SQL query-writing and troubleshooting skills. - Knowledge of Software Development Life Cycle (SDLC) and software implementation methodologies. - Experience investigating and resolving complex production issues in a multi-team environment. - Hands-on experience with application configuration, including workflows, LOVs, labels, JSON configurations, and system setup. - Familiarity with integration troubleshooting, file processing validation, and exception handling. - Experience working with Business Intelligence and reporting tools for data analysis and reporting (nice to have). - Strong analytical, problem-solving, and root cause analysis skills. - Excellent communication and stakeholder management skills with the ability to work effectively with global teams and clients. - Ability to prioritize multiple tasks, manage escalations, and work independently in a fast-paced support environment. - Passion for software support, customer success, and teamwork across internal and external stakeholders. - Ability to produce impactful documentation and proactively suggest value-added improvements. - Experience with ticketing systems such as Jira, ServiceNow, Zendesk, Freshservice, or similar platforms. - Understanding of incident management, problem management, change management, and ITIL service management concepts. - Familiarity with REST APIs, JSON, XML, Postman, and integration troubleshooting. - Exposure to cloud environments, application monitoring, logs, authentication, and security fundamentals. - Demonstrated ability to effectively leverage AI-powered tools and technologies (such as ChatGPT, Copilot, Gemini, or similar platforms) to enhance troubleshooting, root cause analysis, documentation, knowledge management, reporting, and overall support efficiency while maintaining accuracy, security, and compliance standards. Preferred Qualifications - Experience supporting ERP, Retail, Supply Chain, Commercial Real Estate, Lease Administration, or Enterprise SaaS applications. - Exposure to Agile/Scrum methodologies. - ITIL Foundation certification or equivalent service management knowledge. - Experience working with global customers across multiple time zones. - Working knowledge of Postman for API testing, debugging, and troubleshooting integration-related issues. Work Timing - 3:00 PM to 12:00 AM IST to ensure overlap with Tango Analytics’ US-based teams and clients. Additional Information - Work setup: Remote - Location: India - Full-time Remote - Shift time: 3 PM to 12 AM IST daily, Mon to Friday - Joining Timelines: immediate, or within 15 days

• Develop, enhance, and maintain OAS/OBIEE dashboards and reports • Design and support semantic models (RPD) and subject areas • Work with business stakeholders to gather requirements and deliver reporting solutions • Optimize SQL queries and report performance • Support data validation, testing, and production deployments • Collaborate with data engineering and warehouse teams to ensure data quality and consistency • Provide ongoing production support and troubleshooting

• System design and configuration • Report design/ development • Testing • Data conversion • Integration design • Support • Collaborate with other team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions. • Summarize and present results to team members and clients globally

• Tango’s system implementation and support follows the process of requirements, design, configure/ build, test and remediate, deploy, and support. • The Services and Support teams in the Bangalore office work directly with Tango’s US based teams and with clients across the globe. • The role requires candidates to work across the following areas: System design and configuration • Report design/ development • Testing • Data conversion • Integration design • Support

Company Description Founded in 2018 in Bangalore, the center of India's high-tech industry area, Attain has grown to serve a global client base of startups, early stage companies, SMEs and the Large Enterprises. Our US based partner- Nestora is looking for a full time developer. This is an India based remote position. Nestora is a privacy-first mobile app that uses on-device AI to help people manage their communication intelligently. Everything runs on the device — no data leaves the phone. We are pre-launch and building toward our first release. Job Description We are a small, experienced team and we are looking for a mobile developer who is comfortable working in an AI-assisted development environment. We use tools like Claude, Cursor, and Augment as part of our daily workflow, and we expect the person we hire to do the same — - directing AI tools through problems - validating the output, and writing code that is clean and structured enough for AI agents to work with reliably. Qualifications What we are building with: React Native, Expo, TypeScript, AWS Amplify Gen 2, AppSync, Cognito, NativeWind, SQLite, Apple Intelligence (on-device) Who we are looking for: We care about mobile development depth more than any specific framework. - React Native or Flutter developers with 1 or more years of experience — any version is fine - Strong iOS or Android developers are also welcome — if you have solid mobile foundations, the framework is learnable - Xcode experience is the most important skill we are looking for - Expo SDK, TypeScript, and OAuth are strong positives - At least one shipped production app Additional Information Work setup: - Remote · India · Full-time contract - Overlap required: 10am–2pm IST and 8pm–12am IST daily To apply, please share: - Your resume and links to apps you have built - A description of how you work day to day — - the tools you use - how you write and test code - how you use and review AI-generated code, what works well, and what you would improve

Company Description Founded in 2018 in Bangalore, the center of India's high-tech industry area, Attain has grown to serve a global client base of startups, early stage companies, SMEs and the Large Enterprises. Our US based partner- Nestora is looking for a full time developer. This is an India based remote position. Nestora is a privacy-first mobile app that uses on-device AI to help people manage their communication intelligently. Everything runs on the device — no data leaves the phone. We are pre-launch and building toward our first release. Job Description We are a small, experienced team and we are looking for a mobile developer who is comfortable working in an AI-assisted development environment. We use tools like Claude, Cursor, and Augment as part of our daily workflow, and we expect the person we hire to do the same — directing AI tools through problems, validating the output, and writing code that is clean and structured enough for AI agents to work with reliably. **What we are building with:** React Native, Expo, TypeScript, AWS Amplify Gen 2, AppSync, Cognito, NativeWind, SQLite, Apple Intelligence (on-device) **Who we are looking for:** We care about mobile development depth more than any specific framework. • React Native or Flutter developers with 1 or more years of experience — any version is fine • Strong iOS or Android developers are also welcome — if you have solid mobile foundations, the framework is learnable • Xcode experience is the most important skill we are looking for • Expo SDK, TypeScript, and OAuth are strong positives • At least one shipped production app Qualifications **Work setup:** Remote · India · Full-time contract Overlap required: 10am–2pm IST and 8pm–12am IST daily Additional Information **To apply, please share:** • Your resume and links to apps you have built • A description of how you work day to day — the tools you use, how you write and test code, how you use and review AI-generated code, what works well, and what you would improve