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Aspirion logo
Aspirion

Revenue Cycle Management Services | Advanced Technology, Top Talent, Optimal Revenue Results

Staff Assistant III - Medical Records, Denials

Administrative AssistantAdministrative AssistantFull TimeRemoteLeadTeam 1,001-5,000Since 2006H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

38 days ago

Salary

$20 - $21 / hour

Seniority

Lead

No structured requirement data.

Job Description

Staff Assistant III - Medical Records, Denials

Aspirion

Role Description The Staff Assistant III will support the Aspirion team by handling all administrative responsibilities, including but not limited to submitting required documentation to insurance payers on behalf of the Account Owner to support appeals, reconsiderations, and related claims processes. This role plays a critical role in ensuring timely and accurate submissions to optimize claim resolution and reimbursement. - Prepare, compile, and submit required documentation to insurance payers as directed by the Account Owner - Ensure the accuracy and completeness of all documentation submitted - Notate internal systems and external systems with clear, accurate updates on all submission efforts and statuses - Work closely with account owners to ensure timely processing of accounts - Maintain working knowledge of and adherence to internal and external Process and Protocols - Securely maintain personal credentials (username and password) for internal and external systems - Adhere to HIPAA compliance rules and regulations - Report any violations relating to company policy protocol - Escalate issues (e.g., payer, submission, etc.) to Manager - Consistently demonstrate Aspirion’s values, portraying positive, respectful, and collaborative interpersonal skills Qualifications - Familiarity with insurance payer processes and documentation requirements - Ability to write grammatically correct routine business correspondence - Ability to stay organized with strong focus on attention to detail - Ability to problem-solve, prioritize duties and follow-through completely with assigned tasks - Ability to work in a fast-paced environment while remaining calm and professional - Ability to multi-task, effectively switching between tasks as required - Proficiency in Microsoft Office products including Outlook, Word, and Excel - High School Diploma or equivalent Requirements - Some college coursework in Health/Business Administration preferred - Previous experience with payer documentation guidelines and submission protocol is preferred - Previous experience as a Staff Assistant II preferred Core Expectations - Demonstrate integrity and ethics in day-to-day tasks and decision making - Operate effectively in the environment and the environment of the work group - Maintain a focus on self-development and seek continuous feedback and learning opportunities - Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices - Become familiar with Code of Ethics, attend training as required, notify management when there is a compliance concern or incident - HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations - US remote-based colleagues are not permitted to work from a location outside of the United States, at any time, without prior, written approval Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared. Aspirion is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.

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