• Provide administrative support to ensure efficient operation of the office • Manage schedules to ensure all appointments and meetings are well-coordinated • Handle correspondence, including emails and phone calls, professionally and timely • Organize files systematically for easy retrieval and management • Assist with various tasks to facilitate smooth workflow

• Manage and organize company documents, files, and records with strict attention to confidentiality and data security • Coordinate meetings, prepare agendas, and take comprehensive meeting minutes for distribution • Respond to internal and external inquiries in a professional and timely manner • Maintain office supplies inventory and place orders as needed to ensure operational continuity • Assist in preparing reports, presentations, and correspondence for management review • Support multiple departments with general administrative tasks and special projects • Ensure smooth day-to-day office operations and workflow across remote and in-office environments • Manage executive calendars, schedule appointments, and coordinate meeting logistics • Monitor and organize email communications, prioritizing urgent matters for appropriate follow-up • Arrange travel accommodations, process expense reports, and maintain travel records • Maintain and update databases, customer relationship management (CRM) systems, and administrative records • Provide administrative support to new team members during onboarding and orientation processes • Identify opportunities for process improvement and recommend solutions to enhance operational efficiency

Role Description We are growing our team and are looking for those who take pride with assisting their clients and managing multiple tasks. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This opportunity is ideal for applicants who are self-driven, dependable, very organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment. Key Responsibilities - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training and participate in team communications Benefits - 100% remote - Flexible schedule - Ongoing training and professional development - Supportive team culture Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer is strongly recommended) - Must be a minimum of 18 years old

Role Description Manage and complete healthcare administrative workflows using Availity Essentials and other payer portal applications. - Verify active coverage and determine patient cost-shares, including copays and deductibles. - Oversee the full lifecycle of claims, from submission to resolution of rejections or denials. - Handle end-to-end prior authorization processes, including tracking approvals within Payer Spaces. - Reconcile payments against clinical charges using electronic remittance advice (ERA). Qualifications - 2+ years of experience with Availity Essentials or similar payer portals. - Current role in healthcare administration. - Experience with Revenue Cycle, Payer Portals, or Clearinghouse Management. - Based in the United States. Requirements - Background as a Practice Administrator, Medical Office Manager, or Revenue Cycle Specialist. - Experience as a Medical Billing Coordinator or Claims Resolution Specialist. Benefits - Compensation: $100/hour - Type: Contract - Location: Remote Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com