Role Description En tant que Spécialiste Support Zoho, tu es bien plus qu'un(e) technicien(ne). Tu es un(e) partenaire stratégique qui accompagne nos clients dans l'évolution de leur écosystème à travers des blocs de travail. Ton objectif: Créer un impact réel à chaque interaction en aidant les client(e)s à simplifier, structurer et faire évoluer leur façon de travailler avec Zoho. - Animer des sessions en direct (Google Meet) pour diagnostiquer et résoudre des problématiques en temps réel avec clarté et professionnalisme. - Intervenir directement dans les outils (CRM, Books, Inventory, Projects, etc.) pour ajuster les configurations et simplifier les processus. - Challenger les demandes pour éviter la complexité inutile et proposer des solutions durables qui apportent une réelle valeur ajoutée. - Évaluer l'effort requis et prioriser les actions pour respecter les engagements du bloc de travail. - Documenter les interventions et identifier les opportunités d'amélioration continue pour les prochaines sessions. Qualifications - Maîtrise globale de l'écosystème Zoho et compréhension des liens entre les différents modules. - Capacité à identifier rapidement la cause racine d'un problème (données, configuration ou processus). - Capacité à vulgariser des concepts techniques complexes avec aisance et empathie. - Aise à prendre des décisions rapides dans un contexte limité en temps. - Passion pour l'apprentissage continu et désir d'aider les autres à grandir. Benefits - 100 % en télétravail. - Environnement inclusif où chaque voix compte. - Participation active à l'évolution d'une entreprise ambitieuse. - Horaire de 40h/semaine, flexibilité et fermeture complète durant le temps des fêtes. - Salaire : 65 000 à 85 000 $ par an. - Équipement : 500 $ au 2 ans pour ton setup de travail à domicile. - Soutien de l'employeur : Tooly prend en charge 50 % du coût de tes primes d'assurance (admissible après 3 mois). - Congés payés et événements d'entreprise pour renforcer nos liens.

Role Description Performs a variety of routine and specialized diagnostic medical lab tests as requested by healthcare staff according to established protocols and procedures. - Prepares specimens for microscopic examination or testing procedures. - Operates automated laboratory instrumentation and equipment. - Performs quality control and assurance procedures. - Records lab results in specified system. - Follows all required privacy, safety, and biohazard procedures and standards. Qualifications - Education: High School Degree or Equivalent - Work Experience: 3 or more years - State licensure and/or professional certification requirement/s dependent on position. Requirements - Education: High School Degree or Equivalent - Work Experience: 3 or more years - State licensure and/or professional certification requirement/s dependent on position. Benefits - If you like working with energetic enthusiastic individuals, you will enjoy your career with us! Company Description The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

Role Description Responsible for ensuring proper coding compliance, documentation accuracy, and adherence to coding guidelines and regulations. - Assign appropriate diagnosis codes (ICD-10) and procedure codes (CPT/HCPCS) to patient encounters based on medical documentation, physician notes, and other relevant information. - Ensure compliance with coding guidelines, including those outlined by the American Medical Association (AMA), Centers for Medicare and Medicaid Services (CMS), and other regulatory bodies. - Analyze medical records, including physician notes, laboratory results, radiology reports, and operative reports, to extract pertinent information for coding purposes. - Maintain a high level of accuracy and quality in coding assignments to ensure proper reimbursement and minimize claim denials. - Utilize coding software, encoders, and electronic health record systems to facilitate the coding process. - Support coding compliance efforts by participating in coding audits, internal or external coding reviews, and documentation improvement initiatives. - Maintain accurate records of coding activities, including tracking productivity, coding accuracy rates, and any coding-related issues or challenges. Qualifications - High School Diploma or Equivalent required or Associate's Degree Medical Billing and Coding preferred. - Certified Professional Coder - American Academy of Professional Coders (AAPC) preferred. - Medical Coding Experience 3-5 years required in Primary Care, Endocrine, Geriatrics, Urgent Care, Infectious Disease. Emphasis on strong skills for ICD 10 and EM leveling. - In-depth knowledge of medical coding systems, including ICD-10, CPT, and HCPCS, and their application in hospital billing. - Familiar with coding guidelines and regulations, including those set by the AMA, CMS, and other relevant organizations. - Strong analytical skills and attention to detail to accurately interpret medical documentation and assign appropriate codes. - Excellent understanding of anatomy, physiology, medical terminology, and disease processes to support accurate coding. - Excellent communication skills, both written and verbal, to interact effectively with healthcare providers and billing staff. - Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Requirements - Remote Type: Remote - Work Location: 399 Revolution Drive - Scheduled Weekly Hours: 40 - Employee Type: Regular - Work Shift: Day (United States of America) Benefits - Competitive base pay. - Comprehensive benefits. - Career advancement opportunities. - Differentials, premiums, and bonuses as applicable. - Recognition programs designed to celebrate contributions and support professional growth.

Role Description The primary purpose of the Coding Specialist III is to code and verify data necessary to ensure correct coding, abstracting, and billing on inpatient (IP) encounters. This position requires the coder to be highly proficient in the proper assignment of ICD-10 CM, PCS, CPT, HCPCS, HCC, HEDIS CAT II and modifier codes for both professional and hospital charging, coding and billing. Demonstrates the ability to provide direction to coding staff as it relates to coding integrity, established coding guidelines and Parkland's policies to ensure accuracy of recorded patient medical information and appropriate reimbursement for services rendered. Qualifications - High school diploma required. - Must have successfully completed an approved coding program. - OR Must be a graduate of a health Information Management program. - Must have three (3) years of coding experience in an acute care Level I trauma hospital environment. - Physician office coding, charging and billing experience preferred. - May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. - Must be certified through the American Health Information Management Association as one of the following: - Registered Health Information Management Technician (RHIT) - Registered Health Information Management Administrator (RHIA) - Certified Coding Specialist (CCS) - (Most desired of the certifications) - OR Must be certified through the American Association of Procedural Coders (AAPC) as one of the following: - Certified Inpatient Coder (CIC) Requirements - Must score a minimum of 85% on a pre-employment inpatient/outpatient coding test. Contract coders with a proven coding accuracy rate of 95% at Parkland Health and Hospital System are exempt from this requirement. - Must be able to demonstrate advanced knowledge of ICD-9/ICD-10-CM/PCS coding and abstracting, MS-DRG classification and reimbursement structures, applicable coding edits and general knowledge of Local Coverage. - Must demonstrate knowledge of reimbursement (Medicare and Medicaid) principles. - Advance knowledge of medical terminology, the human disease process, anatomy and physiology. - Demonstrate good organizational and leadership skills. - Must be able to effectively communicate, both orally and in writing. - Demonstrate knowledge of computer software applications including MS Office and Computer Assisted Coding (CAC). - Knowledge of Epic EHR and 3M 360 coding and abstracting software is preferred. Responsibilities - Assigns appropriate principle and secondary diagnosis and procedures codes for all episodes of care on inpatient encounters ensuring appropriate DRG assignment according to ICD-10-CM/PCS conventions, guidelines and hospital policy. - Achieve and maintain 95% accuracy on quality reviews and meet assigned productivity standards. - Abstract statistical data from the medical record and enter information according to Parkland's guidelines, policies and procedures. - Demonstrate knowledge of billing, charging and coding requirements for governmental guidelines and private insurance payers. - Coach other coders by training and advising on coding and abstracting according to ICD-10-CM/PCS conventions and guidelines. - Contributes with work flow, priorities for work completion, and communicating workflow issues to the supervisor. - Collaborates with physicians and nurses by telephone or in writing to clarify or complete records. - Facilitate a positive working relationship with management, coders, physicians, nurses, medical staff, COPCs, Financial Control, Business Services and hospital employees. - Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding and abstracting of medical records. - Audits error reports and maintains departmental quality standards, prepares and submits productivity logs to supervisor, as required. - Stays abreast of the latest developments, advancements, and trends in the field of coding and abstracting of health information management. - Maintains CE hours and renew annual coding credentials. Job Accountabilities - Identifies ways to improve work processes and improve customer satisfaction. - Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops. - Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area.