Arrowhead Programs

• Implement enterprise storage architecture for Power BI data, reports and dashboards. • Design and implement security structure for Power BI data, reports and dashboards. • Work independently with end users to design and build Power BI dashboards and reports. • Create change deployment strategy for Power BI reports that incorporates source control. • Train existing report developers to build reports and dashboards. • Suggest best practices for storage and security of reports and dashboards. • Suggest best practices for design of reports and dashboards.

Role Description The Underwriter I is responsible for supporting the Personal Property Underwriters, the Underwriting staff, and all departments that interact with Underwriting. The Underwriter I is responsible for assisting with the processing of New Business, Endorsements, Suspense and Renewals. Essential Duties and Responsibilities - Adhere to Arrowhead General Insurance Agency Service Standards - Serve as the first line of contact in addressing questions and concerns from customers through phone calls and correspondence - Resolve any complaints from customers in a professional manner and refer those who need additional help to the appropriate contact person or department - Maintain a positive market image of Arrowhead General Insurance Agency and all of its customers through professional, courteous and helpful customer service responses - Process new business underwriting, endorsements, and/or renewals as assigned - Interpret individual program guidelines regarding acceptability, rating and procedures - Maintain minimum production and quality standards in all areas - Report rating and data errors to Supervisor as well as agency trends regarding acceptability - Understand and adhere to carrier guidelines including systems & processes related - Request and obtain renewal information as needed - Review, analyze, underwrite, & endorse renewals - Send Non-Renewal Notification when applicable - Complete cancel/rewrite/effective date changes in accordance with carrier guidelines and company procedures - Review and process Broker of Record Letters in a timely manner - Meet deadlines set forth by supervisors/management - Meet phone login requirements - Successfully pass internal and carrier file audit reviews - Other duties and responsibilities as needed Qualifications - Minimum one year in a customer service role. Prior insurance experience in a support position preferred - Computer navigating skills – must be able to use Microsoft Word, Excel, and Outlook; Policy and Accounting systems, Internet Explorer, and vendor specific computer programs - Strong communications skills – must be able to correspond and communicate with producers in a courteous and professional manner to help resolve issues - Reasoning ability – solve practical problems without strict instructions - Organizational skills - Ability to prioritize tasks Requirements - California P&C License would be a plus, but not required for the position - Completion of the Brown & Brown University School of Service Personal Lines Courses (Best Practice Skills, Customer Service Skills and Business Skills) - INS classes would be a plus, but not required for the position Benefits - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

• Evaluating submissions to determine a comprehensive marketing plan based on carrier appetites. • Updating policy information, gathering loss reports, and completing applications/submissions. • Working with insurance company underwriters to receive timely and accurate quotes. • Negotiating for the terms and conditions that position us to win. • Preparing presentations + binding/issuing policies.

Role Description Evolve is seeking a Senior Marketing Manager / Marketing Strategist to join our growing team! This marketing leader will drive marketing strategy across Arrowhead Professional businesses, with an initial focus on Evolve MGA, a cyber-specialist distributing national insurance solutions through retail insurance brokers and agents. This is a high-ownership role that requires someone who can write with precision for a sophisticated broker audience, manage multiple workstreams independently, and develop content that is both technically grounded and genuinely engaging. This position can be remotely based in San Diego, Chicago, or Pennsylvania! How You Will Contribute: - Design, execute, and track email campaigns targeting broker and agency partners; develop content for product spotlights, renewal communications, and market updates. - Manage broker segmentation across individual sales rep and broad distribution list channels; build a feedback loop with sales and underwriting to refine messaging and measure engagement. - Produce and maintain a library of broker-facing assets: quarterly communications, collateral (i.e., monthly Wins of the Month and sell-sheets), partner presentations, claims and loss insights, and process guides. - Support the development of go-to-market content for new product launches, brand updates, and partnership engagement campaigns by translating complex program details into clear, compelling materials. - Audit, clean, and maintain partner and contact records in our CRM, ensuring accuracy of agency/broker data, contact information, and segmentation tags. - Develop and document partner segmentation rules to ensure the right content reaches the right distribution partners. - Identify gaps in partner data and build processes to keep records current. Qualifications - 8+ years of experience in marketing, content, or communications; writing samples required. - Experience with marketing project management platforms (i.e., Wrike), email marketing platforms, and CRM tools; Canva and/or Adobe Creative Suite proficiency. - Strong command of Microsoft Office Suite; familiarity with LinkedIn content strategy and B2B social media management. - Ability to read marketing performance data and draw actionable conclusions. - Background in commercial insurance, financial services, B2B professional services, or a similarly complex industry, but it is not a prerequisite. - Experience building insurance broker or agent-facing sales enablement content. Requirements - Pay Range: $100,000.00 - $120,000.00 Annual - The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Benefits - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Company Description As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

• Enter, balance, and post all daily cash, ACH, check, and credit card deposits. • Generate and send out customer requests for information including follow-up requests • Review and process Customer files. • Generate and send out customer invoices. • Generate age analysis; review AR aging to ensure compliance. • Follow up with customers regarding open balances, via account statements and payment reminders. • Perform new customer credit checks and establish customer payment terms. • Support month-end and year-end close process. • Verify, allocate, post, and reconcile accounts payable and receivable. • Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information. • Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions, resolving discrepancies.

• Ensure that the highest standard of service to our producers is met • Be extremely knowledgeable in all Residential Earthquake policies and endorsements and be able to answer technical questions about those products • Process policies and endorsements accurately and timely in the system while adhering to the underwriting guidelines • Receive and apply insured payments to accounts per established guidelines and standards • Communicate via phone and email, this position is on a phone loop 100%

• Enhance and extend features and functions of existing Applications that are used internally and by our producers. • Interface with business professionals and act as a liaison between our business units and IT department. • Ensure that application business needs and performance requirements are met. • Perform maintenance of existing software, with bug fixes and enhancements. • Collaborate with business and technical subject matter experts to design robust, scalable, and secure applications. • Travel quarterly for team meetings and business meetings.

• Ownership of team Qlik platform strategy, data modeling, scripting, and visualization standards. • Develop and maintain Qlik applications, including data modeling, web/database integrations, and NPrinting. • Translate business requirements into scalable technical solutions aligned with enterprise architecture standards. • Establish frameworks and patterns for delivering business intelligence and reporting. • Ensures alignment with enterprise data governance and IT controls • Drives platform modernization for improved performance and user experience. • Troubleshoot and resolve issues related to data visualization and reporting. • Conduct quality assurance reviews, documentation, and system deployment. • Prioritizes work across multiple initiatives and stakeholders. • Work closely with stakeholders to understand business needs and deliver effective solutions. • Provide timely and clear communication to business owners and users regarding issue status and resolution. • Interface confidently with non-technical personnel via email, chat, phone, and in-person meetings. • Leads and mentors Qlik developers, including code reviews, best practices, and upskilling. • Mentor team members on best practices and Qlik tool usage. • Contribute to special projects and initiatives as needed.

Business Development Specialist Location: 10801 Mastin Boulevard, Suite 950, Overland Park, KS, 66210 Hybrid Full-time Job Description: Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive has an immediate job opening for a Business Development Specialist. We work hard to build a great, team-oriented culture where you love to come to work every day alongside colleagues who ultimately become friends! A hybrid work environment is available with this position. A DAY IN THE LIFE AT ARROWHEAD As a Business Development Specialist, you will generate new business and contribute to marketing and promotional activities. Commercial property and casualty insurance experience a plus. You will join forces with the Vice President of Business Development and the Commercial Lines Manager to generate new business opportunities and expand our customer base in the insurance industry. - Analyze current customer accounts, establishing cross-sell/account rounding opportunities. - Collaborate with the Account Management Team, reviewing in-force accounts to identify, implement, and offer ideal cross-selling/account rounding opportunities. - Develop and maintain relationships with key decision-makers on existing accounts to deepen customer engagement and identify potential referrals. - Generate new business leads based on lost accounts, industry listings, networking, and referrals. - Maintain accurate records of sales activities, customer interactions, and pipeline opportunities. - Collaborate with marketing and advertising teams to develop and implement effective sales campaigns. - Manage a portfolio of lost accounts-identifying reasons for the loss and developing strategies to win back business. - Stay up to date with industry trends and changes in insurance policies and regulations. EXPERIENCE WE NEED IN THIS ROLE - Proven capabilities in marketing-related duties with an understanding of multiple rating platforms through national and regional insurance carriers. - Preference is given to applicants with retail agency experience. - Excellent communication, presentation, and negotiation skills. - State insurance license is required within the first 90 days of employment. WHO IS ARROWHEAD? Arrowhead Automotive is a division of Brown & Brown Insurance. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator, Arrowhead General Insurance Agency, Inc., and our extensive portfolio of various insurance carriers. AWESOME COMPENSATION & JOB PERKS Arrowhead Automotive offers a compensation and benefits package that meets today’s most essential needs and includes: - Target salary of $55k-$60k depending on experience + commissions on new business. - Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account. - A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate. - Flexible Work Schedule – Our team members must have the flexibility to achieve work-life balance by establishing their schedules around our core office hours and utilizing our unique time off benefits. For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Role Description Arrowhead Automotive has an immediate job opening for a Business Development Specialist. As a Business Development Specialist, you will: - Generate new business and contribute to marketing and promotional activities. - Join forces with the Vice President of Business Development and the Commercial Lines Manager to generate new business opportunities and expand our customer base in the insurance industry. - Analyze current customer accounts, establishing cross-sell/account rounding opportunities. - Collaborate with the Account Management Team, reviewing in-force accounts to identify, implement, and offer ideal cross-selling/account rounding opportunities. - Develop and maintain relationships with key decision-makers on existing accounts to deepen customer engagement and identify potential referrals. - Generate new business leads based on lost accounts, industry listings, networking, and referrals. - Maintain accurate records of sales activities, customer interactions, and pipeline opportunities. - Collaborate with marketing and advertising teams to develop and implement effective sales campaigns. - Manage a portfolio of lost accounts, identifying reasons for the loss and developing strategies to win back business. - Stay up to date with industry trends and changes in insurance policies and regulations. Qualifications - Proven capabilities in marketing-related duties with an understanding of multiple rating platforms through national and regional insurance carriers. - Preference is given to applicants with retail agency experience. - Excellent communication, presentation, and negotiation skills. - State insurance license is required within the first 90 days of employment. Benefits - Target salary of $55k-$60k depending on experience + commissions on new business. - Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account. - A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate. - Flexible Work Schedule – Our team members must have the flexibility to achieve work-life balance by establishing their schedules around our core office hours and utilizing our unique time off benefits. - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance. - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement. - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services. - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Company Description Arrowhead Automotive is a division of Brown & Brown Insurance. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator, Arrowhead General Insurance Agency, Inc., and our extensive portfolio of various insurance carriers.