Arch Global Services (Philippines) Inc.

• Reconcile policy level premium, commissions, open receivables and other policy details between Arch’s systems and the MGA’s systems • Prepare exhibits summarizing the various reconciling differences with explanations • Maintain policy level detail which reflect the summarized differences • Track and age differences • Work with program accountant, Arch underwriter, Arch IT and MGA to resolve open differences

• Interpret data, analyze results and process transactions in various systems in support of property and casualty insurance operations • Prepare and issue documents and reports accurately, as per specifications • Interact with team and customers as required to complete deliverables • Communicate issues or queries on a timely basis to ensure quick resolution • Assist with troubleshooting and improving processes, as needed

• Support the design and implementation of IDP and AI solutions across claims • Prepare data for document processing • Transform outputs into structured datasets • Contribute to automated document extraction and data enrichment workflows • Collaborate with business stakeholders, engineers, and data scientists to translate business problems into technical solutions • Manipulate data using Python and SQL Server; develop ad hoc queries to investigate data anomalies and to summarize data for pattern detection • Manually label and validate training datasets • Use AI technologies such as natural language processing to extract business data from unstructured and semi-structured sources • Create technical documentation to archive end-to-end processes • Implement evaluation frameworks using precision, recall, F1 scores, accuracy, and operational metrics • Build solutions to monitor and continuously evaluate performance of implemented solutions • Collaborate with experienced modelers to build predictive models and analytic solutions; apply machine learning techniques such as decision trees and clustering

• Responsible for the configuration, development, and optimization of the Collibra platform • Configure and maintain the Collibra platform, including asset types, domains, communities, and relationships • Embed the enterprise data governance operating model into Collibra • Translate governance and data management processes into platform capabilities • Integrate Collibra with enterprise systems and data platforms • Deliver platform enhancements through Agile sprints

• The QA Engineer executes manual and automated testing by writing scripts and creating automation scenarios for repeated execution. • Using different automation tools , the QA Engineer will design, test, and deploy effective test automation solutions. • Works with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to document and plan test cases for regression, Integration, and automation test plans and test cases. • Writes test automation scripts (i.e. Python, Java, Java script, C# etc.) • Troubleshoots existing automation and optimizes the automation framework. • Supports functional validation and sprint activities. • Communicates with development teams, other product teams, and management to ensure proper test coverage of existing and new features and functionality. • Build upon an existing framework to develop & execute automated test plans against developed features. • Identify and report defects, work with team to resolve. • Continuous improvement of automation framework and workflow processes, keep solutions up to date with latest technologies. • Lead scrum test teams by example - encourage collaboration, contribution, and commitment to the teams’ shared goals. • Guide and mentor junior team members on latest trends in automation.

• Triaging of Operations inbox • Chasing of QS bordereaux accounts • Chasing of accounts receivable • Allocation of cash receipts • Liaising with brokers on missing cash information • Liaising with brokers and underwriters regarding queries, outstanding receivables and premium adjustments • Other projects and/or tasks as required including helping with implementation of workflow

• Support the deployment & sustainment of initiatives with data collection, analysis, summary, recommendations monitoring and reporting that will help to drive repeatable problem solving and leadership routines • Develop reporting and analysis tools to support Leaders and Teams to sustain continuous improvement in their area including their own management practices and routines. • Possess good understanding of analytics tools (PowerBI, Alteryx, Excel, PowerPoint etc.) to drive historical data trends, volume analysis, visual representations of the KPIs. • Interpret data, analyze results using statistical techniques and provide ongoing reports • Help in the Development and implementation of databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. • Acquire data from primary or secondary data sources and maintain databases/data systems. • Locate and define new process improvement opportunities

• Collaborate with experienced modelers to build predictive models and analytic solutions using Python or R; apply techniques such as GLM, decision trees, GBM and NLP • Manipulate data using R or SQL Server; develop advanced ad hoc queries to investigate data anomalies and to summarize data for pattern detection • Develop Python or R functions and SQL stored procedures to automate recurring tasks • Create and maintain documentation associated with models • Assist in implementation and testing of models • Develop dashboards in Power BI to facilitate analyses that support modeling efforts or enable model usage • Monitor the performance and usage of models

• Serve as the primary point of contact and provide day-to-day support to all business processes and transactions in Workday pertaining to the employee life cycle, including but not limited to onboarding, promotions, transfers and other related transactions. • Key point of triage for all Workday changes managed through the enhancement tracker • Use the Workday Community site to troubleshoot and identify ways to better utilize the system. • Assist with Workday adoption through training for managers and HR • Work with the People Operations team to ensure best practice data management principles are embedded within all processes. • Facilitate, support, and/or manage key HR programs that are aligned with business objectives working closely with key program owners including, but not limited to: compensation, performance, talent management, intern program, employee recognition, and training and development • Design, develop and/or deliver reports and dashboards that enable the team to monitor HR metrics and analyze workforce trends; Recommend solutions or alternate methods of reporting to better support the business needs. • Maintain general regulatory and legislative knowledge relating to HR policies and practices across the supported jurisdictions. • Participate in special projects as assigned.

• Responsible for preparation and filing of various tax returns • Process and reconcile tax related transactions with a strong focus on accuracy, timeliness, and the ability to work in a fast paced environment • Prepare Quarterly and annual Municipal tax returns • Prepare weekly FICA deposit report & check request • Prepare Quarterly FICA returns • Prepare semi-weekly FET deposits • Prepare and file Quarterly FET returns • Process wire transfer requests for tax payments • Kentucky Municipal Tax - PosiTax reconciliations • Process journal entries • Electronic filings of premium tax and assessments • Copying, Scanning & Filing of premium tax returns • Processing check request to CoreIntegrator • Process state income tax payments • Mailing and filing of state income tax returns • Prepare supporting documents for premium tax returns