AR-CHITECT

• Serve as the main point of contact for assigned clients • Address client needs, resolve issues, and manage escalations promptly • Drive contract renewals and pursue cross-sell and upsell opportunities • Collaborate with internal departments to provide timely service • Maintain accurate client information in Salesforce

• Project planning and analysis • Project Management • Document configuration requirements • Implement Dayforce WFM • Configure Dayforce per specifications • Facilitate user acceptance testing sessions • Coordinate deployment activities • Provide product training • Solid understanding of Dayforce modules • Contribute to the HRchitect Tech Trends Blog • Interface with customer to build solid relationship • Actively pursue opportunities within the team to widen your experience • Demonstrate consistent record of accuracy in configuration • Demonstrate consistency in responsiveness to teammates and customers

• Architect the design of the application • Utilize the defined implementation process to meet the established implementation milestones and targeted completion dates. • Be a Mentor to your peers. • Responsible for the quality delivery of all things TeleStaff for the practice. • Work with leadership team, alongside UKG, to ensure the latest technological/product enhancements and tools are leverage where applicable. • Solid understanding of UKG modules • Perform current business process/rules analysis. • Collaborate with teammates with various skill sets to design and deliver a seamless UKG solution. • Use professional concepts and tools to implement software in various environments. • Advise customers on system configuration, industry specific features, best practices, and system processes and procedures. • Conduct necessary application research, support the creation of testing scenarios and provide testing support. • Utilize professional ability to prioritize issues and respond appropriately to numerous critical situations. • Contribute to the HRchitect Tech Trends Blog Interface with customer to build solid Actively pursue opportunities within the team to widen your Demonstrate consistent record of accuracy. • Demonstrate consistency in responsiveness to teammates and customers.

• Project planning and analysis. • Project Management. • Document configuration requirements. • Configure WorkForce Software per specifications. • Facilitate user acceptance testing sessions. • Coordinate deployment activities. • Provide product training. • Solid understanding of WFS modules. • Contribute to the HRchitect Tech Trends Blog. • Interface with customer to build solid relationship. • Actively pursue opportunities within the team to widen your experience. • Demonstrate consistent record of accuracy in configuration. • Demonstrate consistency in responsiveness to teammates and customers. • Mentor junior consultants. • Act as a technical expert.

• Oversee preparation of monthly, quarterly, and annual financial statements; ensure accuracy and adherence to GAAP • Manage the close process, including journal entries, reconciliations, accruals, and variance analysis • Supervise and develop accounting staff; assign work, review output, and provide coaching and feedback • Ensure accurate payroll processing and commission calculations aligned with service contracts and internal policies • Oversee timely and accurate AP/AR processing, maintain proper controls, and support proactive collections • Maintain the chart of accounts, review entries, and ensure proper classification and documentation • Partner with FP&A or leadership to prepare budgets, monitor performance, and provide financial insights • Implement and monitor controls to safeguard company assets and ensure compliance with regulatory and audit requirements • Serve as the primary contact for external auditors; prepare schedules, documentation, and responses • Identify and implement opportunities to automate billing, streamline payroll, and enhance financial workflows • Maintain and update accounting policies that reflect the operational needs of a service-based business

• Provide day-to-day project management to ensure successful system implementation by establishing clear goals, identifying potential issues/risks, and developing contingency plans. • Tracking progress and providing overarching communication and coordination. • Work with multiple clients, projects, and consultants at a time. • Work with the client to understand requirements and business needs. • Develop and execute plans under delivery time, budget, and implementation constraints. • Manage solution design along with applicable gap analysis and customization requirements. • Assisting client with change management. • Collect and analyze relevant data and take action accordingly. • Manage and resolve client issues. • Managing project plan. • Creating support plans and overseeing the transition to support. • Collaboration with internal team to assist fellow consultants on other projects. • Contributions to HRchitect’s thought leadership initiatives. • Contribute to the HRchitect Tech Trends blog.