• Will act as a service management consultant for law firms across Brazil • Provide online consultations to improve law firm service management • Project-based compensation; this role can be performed in addition to other activities the consultant already undertakes • Communicative profile with excellent writing skills; committed, proactive, responsible, able to multitask, versatile, reliable, organized, eager to learn, and possessing interpersonal skills to engage with diverse audiences • Availability to start immediately or within up to 2 weeks

• Coordinate and implement activities for application configuration, user training, product commercialization, trade show support, product demos, call escalation handling, and system workflow integration • Be part of a fast-growing expert Informatics Team transforming healthcare delivery • Connect patients with hospitals contributing to healthcare innovation • Serve in a consultative role in project teams for configuring clinical workflows • Develop and execute training programs for clinical users • Support User Acceptance Testing (UAT) for solutions' go-live • Resolve defects related to clinical UI and workflows, mentor customers in system maintenance • Document workflows, facilitate handover to service support, participate in developing new solutions and product functionalities

• Delivering engaging onsite clinical services solutions, education, and training • Guiding customers in testing workarounds, clinical integration, and new functionality of solutions • Leading and owning the learning experience through customer consultation and collaboration with internal stakeholders • Providing an excellent customer experience for onsite training and customer communication • Providing continuous and effective communication on project status, including issues and delays, with internal teams • Building communication and encouraging collaboration within the learning audience • Gaining complete knowledge of relevant solutions per modality; obtaining advanced proficiency in areas of specialization • Addressing and resolving a diverse scope of problems; demonstrating good judgement in identifying methods/techniques for obtaining solutions

Role Description The Webinar Production & Multilingual Events Specialist(s) will serve as the end-to-end delivery partner for the BRACE webinar series. The contractor is responsible for all technical delivery, logistical, production, and linguistic aspects of the webinar/learning event series, ensuring a polished, accessible, and professionally branded experience for a high-profile global audience. Save the Children Australia (SCA) retains responsibility for webinar content direction, including theme selection, speaker identification, and agenda design. The contractor will support and implement this direction through: - Speaker briefing and preparation - Slideshow collection and projection - Technical rehearsals - Moderation support - Delivery of accessible, high-quality virtual events The 12-part webinar series is structured across three tiers: - Flagship (minority, likely 3-4): - High-profile events co-branded with GCF, GPE, or equivalent partners, typically featuring senior speakers and a large global audience. - Full multilingual language access across French, Spanish, and Arabic; International Sign (IS) interpretation included as standard. - Khmer interpretation may be required for selected Flagship events. - Comprehensive post-production including English captions, translated subtitles, and transcripts in all interpretation languages. - Standard (majority, likely 8-9): - Thematic learning sessions and community of practice events, typically smaller in scale and more interactive in format. - English-primary with AI-assisted captions as the primary accessibility provision across French, Spanish, and Arabic. - International Sign (IS) interpretation available on request. - Standard post-production including English captions and translated subtitles. The contractor(s) must be capable of managing the full programme as a single accountable partner, including: - Sourcing and managing interpreters if needed - Operating the webinar platform - Applying branding to materials - Delivering all post-production outputs In this consulting assignment you will: - Platform & Branding - Event Planning & Invitations - Speaker Management - Slide Design & Presentation Materials - Interpretation & Captioning - Live Production & Moderation Qualifications - Demonstrated experience delivering professional multilingual webinar series or virtual events programmes at international scale - Demonstrated experience delivering high-quality multilingual language access across multiple languages for international events - AI literacy, including demonstrated experience using AI-enabled tools (e.g. Microsoft Copilot or equivalent) - Experience operating professional webinar/virtual event platforms (e.g. Interprefy, KUDO) - Demonstrated experience in post-production of webinar recordings, including captioning, subtitle creation, and multilingual transcript production Requirements - Evidence of quality assurance processes for each approach of multilingual language access - Appropriate human oversight for AI-enabled tools Benefits - A place where your purpose matters - Healthy work-life balance - Connection to strong local and global networks Company Description Save the Children Australia (SCA) is implementing the Building the Climate Resilience of Children and Communities through the Education Sector (BRACE) programme, co-funded by the Green Climate Fund (GCF) and the Global Partnership for Education (GPE), operating across Cambodia, South Sudan, and Tonga, as well as globally.