• Collect and elaborate business requirements from customers, partners, external communities, and internal users. • Organize, prioritize, and maintain requirements within the company’s information resources. • Define and defend product concepts, including grouping and detailing business requirements, developing go-to-market strategies, creating mockups, collaborating on UX/UI design together with UI designers, preparing presentation materials, drafting user stories, and coordinating with technical writers to document functionality across both internal and public-facing company resources. • Conduct market research, including competitor analysis, evaluation of potential integration solutions, and review of reports from leading analytical agencies such as Gartner and Forrester. • Lead SCRUM ceremonies with development teams, including Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions. • Collaborate closely with the Scrum Master and Development Team to achieve product goals and meet customer expectations. • Provide consultations for internal teams, customers, and partners on customizing the system to address business needs. • Organize and conduct training sessions for employees and clients regarding new product releases and functionality updates.

• Collect and elaborate business requirements from customers, partners, external communities, and internal users. • Organize, prioritize, and maintain requirements within the company’s information resources. • Define and defend product concepts, including grouping and detailing business requirements, developing go-to-market strategies, creating mockups, collaborating on UX/UI design together with UI designers, preparing presentation materials, drafting user stories, and coordinating with technical writers to document functionality across both internal and public-facing company resources. • Conduct market research, including competitor analysis, evaluation of potential integration solutions, and review of reports from leading analytical agencies such as Gartner and Forrester. • Lead SCRUM ceremonies with development teams, including Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions. • Collaborate closely with the Scrum Master and Development Team to achieve product goals and meet customer expectations. • Provide consultations for internal teams, customers, and partners on customizing the system to address business needs. • Organize and conduct training sessions for employees and clients regarding new product releases and functionality updates.

• Drive key Focal initiatives, directly influencing strategic product roadmap • Work closely with the design, engineering and customer success teams on executing the product vision • Work with the largest retailers in the world on integrating our technology into their operational processes • Ensure features and bugs are reported and prioritized • Keep roadmap, progress trackers and documentation up to date and maintained • Plan, monitor and analyze key metrics for the performance of our models and infrastructure • Proactively seek a firsthand understanding of issues and areas for improvement for our products, including frequent client interviews and visits

• Daily Mobile Product Support — Assist with day-to-day operations of the mobile product lifecycle, with a primary focus on Android applications. • Product Backlog Management — Help maintain and organize a refined, prioritized backlog of features, bugs, and improvements. • Feature Discovery & Delivery — Support feature ideation, research, competitor benchmarking, and timely feature delivery. • UI/UX Review & Quality Control — Review mobile interfaces for consistency, usability, and pixel-perfect execution across devices. • Mobile UX Research — Conduct ongoing competitor analysis and UX research on top-performing mobile apps. • App Build QA & Testing — Perform QA checks on app builds, identify issues, and collaborate with teams to ensure smooth releases. • Post-Production Monitoring — Assist with monitoring releases and flagging issues after deployment. • Product Events & Monitoring — Help track crashes, ANRs, and performance anomalies, escalating issues when needed. • Push Notification Support — Assist with push notification testing, segmentation, and optimization efforts. • Mobile Performance Optimization — Support efforts to improve app performance, load times, memory usage, and overall user experience. • In-App User Flows — Help review and optimize onboarding, paywalls, subscription flows, and core user journeys. • Mixpanel & Product Analytics — Monitor metrics, funnels, and user behavior insights to support product decisions and backlog prioritization. • Platform-Specific Considerations — Support delivery of native-feeling experiences aligned with Android and iOS platform guidelines. • Version Release Coordination — Assist with app submissions, rollouts, phased releases, and release tracking. • Cross-Functional Collaboration — Work closely with Product, QA, Development, and Data teams on daily tasks and feedback loops. • Scoping & Documentation Support — Help scope features, document requirements, and support execution planning for the mobile team.