Aftershock Media Group

• Assist in maintaining and expanding relationships with clients, acting as a point of contact for client-related matters. • Support the delivery of influencer marketing campaigns, production, creative, and community strategy services for your clientele. • Develop trusted relationships with key accounts and customer stakeholders. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Assist in communicating the progress of monthly/quarterly initiatives to internal and external stakeholders. • Help identify new business opportunities with existing clients and/or identify areas of improvement to meet sales quotas. • Collaborate with Senior Account Managers, and Directors in negotiating and closing agreements. • Assist in forecasting and tracking key account metrics (e.g., quarterly performance and campaign performance reports). • Prepare reports on account status and provide regular updates to internal teams.

• Serve as the main bridge between Supercell game team and the Hay Day creator community, managing all communication channels with professionalism and speed. • Provide creative guidance on visual storytelling, farm layouts, social media strategy, and "Cozy Gaming" trends to elevate content quality. • Plan and distribute early access content, sneak peeks, and exclusive assets to empower creators. • Identify and recruit emerging talent from YouTube, TikTok, and Instagram. • Manage the full creator lifecycle within Supercell Creator Program from daily application reviews to managing offboarding. • Stay ahead of content creation trends to inform outreach and program evolution. • Track creator progress via KPIs, providing weekly guidance and educational resources. • Ensure all creator content aligns with guidelines and community standards. • Act as the internal advocate for Hay Day creators ensuring global initiatives are adapted to the audience's pace and style. • Drive creator and program growth by optimizing the creator economy and promoting initiatives.

• Serve as the primary point of contact for key client relationships, acting as a liaison between AMG and the client. • Utilize internal AMG teams to ensure contract deliverables are completed on time, within budget and satisfaction of the client. • Ensure that clients feel confident at all times that AMG will meet and exceed their expectations for service and products. • Organize and participate in campaigns and events to build community and boost brand awareness. • Manage workflow by outlining all project deliverables, assigning specific deliverables to the appropriate team members and developing a schedule to ensure timely completion. • Execute high-level creative oversight of program direction and brand messaging to meet client goals.

• Understanding and awareness of the Executive Leader’s needs & priorities to ensure daily operations run efficiently • Manage complex executive calendars, scheduling, and logistics within multiple time zones • Handle all communications with confidentiality and accuracy, ensuring that messages are redirected appropriately and communications are tracked accordingly • Provide support for meetings, including agenda prep, note-taking, and action item follow-up • Design and implement efficient office procedures, coordinating with the COO, and HR Manager as needed • Conduct light research, compile data, and support project briefings as needed • Arrange global travel logistics (flights, routes, accommodation, transportation). Some travel might be required if on-site support is needed • Support ad-hoc personal projects and priorities • Manage personal scheduling and time-sensitive requests

• Ongoing support to creators, answering their questions and assisting them through challenges. • Monitor all communication channels and respond to all queries in a timely manner. • Ensure quality control within the creator community and their content. • Distribute key information, updates and in-game codes in a timely manner. • Content reviews and moderation for internal programs. • Evaluate Creator Program applications daily. • Facilitate game access requests for Beta tests. • Audit and Reporting. • Generate detailed reports on creator participation within the Creator Program. • Track engagement within Beta games. • Ideate and present innovative strategies for community engagement via social media. • Publish fresh written content for the creator portal.