Allstate

• Design, configure, and implement SAP FS-CD solutions to support enterprise billing, collections, and accounts receivable processes. • Lead solution design and configuration for key FS-CD capabilities including: Contract Accounts Business Partners Insurance Objects Payment Processing Clearing and Allocation Rules Dunning and Collections Account Determination Refunds and Write-Offs Billing and Invoicing Processes. • Collaborate with business and technical teams to define end-to-end solutions supporting policy administration, billing, payments, and financial reporting. • Support integration design between SAP FS-CD and upstream/downstream applications using APIs and event-driven architectures. • Participate in requirements gathering, solution workshops, fit-gap analysis, design reviews, and testing activities. • Develop functional specifications and support technical teams with development, integration, and troubleshooting activities. • Partner with architecture and platform teams to ensure solutions align with enterprise integration, security, and performance standards. • Support Agile delivery teams through backlog refinement, sprint planning, solution reviews, and production readiness activities.

• Investigate and analyze moderately complex auto claims referred to the Special Investigation Unit (SIU) for potential fraud • Conduct site inspections, background research, and interviews • Evaluate findings to determine if fraud can be substantiated and support potential legal action

• Work in the field to assess vehicle damage and conduct on-site inspections • Accurately document losses and write repair estimates • Communicate clearly with customers and partners • Manage the full estimating process, including supplements and negotiations with repair facilities and other vendors

• Influences strategy through data and analytics. • Utilizes data and analytics expertise to coach and develop less experienced analysts. • Communicates and presents project information to team and provides presentations/updates to management. • Establishes, modifies, documents and communicates standards of practice around data retrieval, data manipulation, data quality, data reporting and data analytics. • Compiles, cleans, organizes and analyzes moderately complex data to understand business results. • Monitors and evaluates business initiatives against key performance indicators and communicates results and recommendations to management. • Makes the business insights derived from data analytics accessible to those without technical skills. • Provides technical expertise in advanced Power BI dashboard development, including building and enhancing line-of-business reporting for Claims and expanding analytical insights across existing projects. • Partners with stakeholders to present findings, articulate reporting products, and translate technical insights into clear business recommendations.

• Support the onboarding process for candidates interested in joining GHRN • Engage with candidates through proactive follow-up outreach • Respond to inbound inquiries from individuals seeking information or assistance • Guide qualified gig-work candidates through the onboarding journey • Assess candidate roadside assistance tools and equipment • Coordinate and schedule skills validation appointments

Title: Software Engineer Senior Consultant - Dallas, TX - (Hybrid) Location: Dallas, TX or Chicago, IL United States Job Description: At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. The Software Engineer Senior Consultant collaborates with cross-functional teams to design, develop, test, and deliver secure, high-quality software solutions. This role applies agile and extreme programming (XP) practices such as test-driven development, paired programming, and continuous integration to create scalable and maintainable systems. The position requires strong technical expertise, problem-solving ability, and a collaborative mindset to support business needs while mentoring junior team members. Work Arrangement - Work Arrangement: Hybrid - 1 day per week onsite in Dallas, TX, and 4 days remote Job Responsibilities - Participate in iteration planning meetings to ensure a shared understanding of user stories and team backlog items - Engage in daily standups (site, cross-site, and product teams) and practice paired programming and test-driven development as part of daily work - Contribute to retrospectives by identifying opportunities for process or product improvement - Collaborate in designing systems and applications that meet technical and business requirements - Establish and maintain CI/CD pipelines and deployment practices - Provide production support for software products in user environments - Serve as a subject matter expert within a specific business domain, demonstrating leadership and accountability across teams and forums (including ECC and SWAT calls) - Participate in knowledge sharing and contribute to the overall technical growth of the team - Coach and mentor junior engineers on software development best practices and XP methodologies Essential Skills - 3-4+ years of software development experience (preferred) - 3+ years of experience hands-on experience developing software using Java and J2EE - 1+ year applying Test Driven Development (TDD) and Extreme Programming (XP) practices within an Agile environment - Strong understanding of computer science concepts and object-oriented design principles - Familiarity with continuous integration and DevOps tools such as IntelliJ IDEA, GitHub, Jenkins, SonarQube, Gradle, or Maven - Proficiency in testing tools such as Postman, Bruno, or SoapUI - Experience with quality and security scanning tools such as Sonar, Fortify, or Contrast - Working knowledge of messaging systems such as Kafka or similar technologies - Ability to write clean, maintainable, and secure code aligned with industry best practices, which can include debugging and monitoring. Desired Skills - Experience developing REST APIs and working with databases (relational, NoSQL, caching) - Hands-on experience with Spring Boot or similar frameworks - Experience with cloud platforms such as AWS, Azure, or other modern cloud environments #LI-NJ1 Skills Agile Environments, Agile Methodology, Backlogs, Business Needs, Business Requirements, Collaborating, Collaboration, Conducting Standups, Continuous Integrations, Cross-Functional Teamwork, Design, Extreme Programming (XP), GitHub, Gradle, Java, Java Enterprise Edition, Maven, Mentorship, Object-Oriented Programming (OOP), Pair Programming, Software Development, Spring Boot, Test Driven Development (TDD), User Story Compensation Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

• Investigate and confirm facts of loss for complex automobile accidents • Determine coverage, liability, damages and adjust claims • Mentor junior employees • Review and evaluate moderate to complex injury claims

• Analyze service delivery metrics, case trends, employee experience data, and operational performance indicators • Develop reporting and dashboards to provide actionable insights to HR Operations leadership and COE partners • Identify service trends, recurring issues, and improvement opportunities through data analysis • Support governance activities through reporting, documentation, and performance reviews • Partner with Lead Consultants to assess service effectiveness and recommend process enhancements • Maintain and optimize HR knowledge content, ensuring policy and procedural information remains accurate and accessible • Facilitate knowledge transfer and training across service delivery teams and partners • Support implementation of process improvements and operational initiatives • Contribute to service documentation, audit readiness, and compliance activities • Build strong partnerships across HR Operations, COEs, and external service providers

• Provide exceptional service to policyholders by conducting on-site inspections and investigating coverage. • Prepare estimates and settle claims promptly and efficiently. • Handle virtual claims leveraging platforms like Xactimate and ClaimsX Video Collaboration. • Lead with empathy and investigate claims independently. • Communicate effectively with customers via various channels to offer support during the claims process. • Negotiate claims settlements using legal and business standard methodologies. • Document all work clearly in a claims system and execute policies along policy agreements.

• Assess vehicle damage and conduct on‑site inspections • Document losses and write repair estimates • Manage estimating process including supplements and negotiations • Maintain thorough documentation and communicate with customers and partners